Food and drink

Reviews of Four Seasons Hotel Washington DC

Four Seasons Hotel Washington DC
2800 Pennsylvania Ave Nw, Washington, DC

Reviews

9.4

Exceptional

Rating 10 - Excellent. 132 out of 164 reviews" "
Rating 8 - Good. 19 out of 164 reviews" "
Rating 6 - Okay. 8 out of 164 reviews" "
Rating 4 - Poor. 3 out of 164 reviews" "
Rating 2 - Terrible. 2 out of 164 reviews" "

9.6/10

Cleanliness

9.8/10

Staff & service

9.6/10

Amenities

9.4/10

Property conditions & facilities

10/10

Eco-friendliness

Reviews

10/10 Excellent

Patricia

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Mar 2024

10/10 Excellent

Dr. Leo

Liked: Cleanliness, amenities
Stayed 1 night in Dec 2023

10/10 Excellent

Edward, MIAMI

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Oct 2023

10/10 Excellent

Ana

Liked: Amenities
The staff’s welcoming manner and the reliability of anything I needed
Stayed 3 nights in Jul 2023

10/10 Excellent

Samantha, SALT POINT

Liked: Cleanliness, amenities, property conditions & facilities
The service was excellent, the food delicious, the accommodations luxurious and the pool was AMAZING!
Stayed 2 nights in Mar 2023

10/10 Excellent

Jonathan

Stayed 2 nights in Feb 2023

2/10 Terrible

Shera

Travelled with pets
Disliked: Property conditions & facilities
The AC did not work properly in my room. The room was hot and very humid. Didn’t sleep well. Won’t be returning to this four seasons location.
Stayed 2 nights in Sep 2022

6/10 Okay

abdullah

Liked: Cleanliness, room comfort
Bad management
During check in front disk did not inform me pay parking and when check out they charge me 130 $ Also they did notify me what come with the room
Stayed 2 nights in Jul 2022

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best bed ever!
What I loved the most was the bed. I’ve never experience such a comfortable mattress in my life. I slept like an angel.
Stayed 4 nights in May 2022

8/10 Good

Christopher

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2022

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Apr 2022

8/10 Good

John

Stayed 3 nights in Oct 2021

10/10 Excellent

Mark, Far Hills

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 1 night in Dec 2021

10/10 Excellent

Mark, Far Hills

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice
Stayed 1 night in Dec 2021

10/10 Excellent

Michelle

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, great service, all around just a lovely hotel!
Stayed 2 nights in Oct 2021

10/10 Excellent

Steve

Liked: Cleanliness, property conditions & facilities, room comfort
Excellent experience
Stayed 2 nights in Oct 2021

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2021

10/10 Excellent

Angle

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly, clean, perfect stay
Very friendly staff
Stayed 5 nights in Aug 2021

10/10 Excellent

Simone Ronda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Aug 2021

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a wonderful experience,
Stayed 1 night in Aug 2021

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel and restaurant staff were amazing. I would definitely stay there again.
Stayed 1 night in Jun 2021

10/10 Excellent

Karla

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent
Four seasons never disappoints. There are not enough words to say how amazing the staff was and the room was cleaned to perfection.
Stayed 1 night in May 2021

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Service was exceptional. Assistant manager Mackenzie was fabulous. She helped arrange last-minute brunch reservations as well as spa services. She was constantly checking in on my family and remembered our names from our first greeting. She needs a raise. Awesome hotel. Will definitely return on my next visit.
Stayed 3 nights in May 2021

10/10 Excellent

Verified traveller

Stayed 2 nights in Sep 2020

10/10 Excellent

Catherine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2020

10/10 Excellent

Verified traveller

Stayed 1 night in Aug 2020

10/10 Excellent

Verified traveller

Stayed 1 night in Aug 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very pleasant , room service was excellent. Thank you!
Stayed 3 nights in Jul 2020

8/10 Good

Kelly

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly service
Great service!
Stayed 1 night in Jun 2020

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful hotel
Beautiful hotel
Stayed 4 nights in May 2020

10/10 Excellent

Zion

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel and very polite and professional staff.
Stayed 1 night in May 2020

10/10 Excellent

Kevin

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing
It was just an amazing comfortable stay.
Stayed 1 night in May 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Feb 2020
Response from David Bernand, General Manager on 18 Feb 2020
Thank you!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The Four Seasons delivered on all my expectations. Everything from the professionalism of the staff, quality of the restaurants, and the exceptional service of the spa treatment. They had complimentary car service for short local trips which was very convenient.
Stayed 2 nights in Feb 2020
Response from David Bernand, General Manager on 18 Feb 2020
Thank you for taking the time to share this wonderful review of your recent stay. We hope to have the opportunity to welcoming you back in the future!

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Outstanding Services
Excellent environment and lovely customer relations
Stayed 4 nights in Feb 2020
Response from David Bernand, General Manager on 7 Feb 2020
Thank you for taking the time to sharing your rating!

10/10 Excellent

Verified traveller

Stayed 2 nights in Jan 2020
Response from David Bernand, General Manager on 21 Jan 2020
Thank you for taking the time to share your rating!

10/10 Excellent

marla

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2019
Response from David Bernand, General Manager on 26 Dec 2019
Thank you, Marla!

10/10 Excellent

Verified traveller

Stayed 2 nights in Nov 2019
Response from David Bernand on 25 Nov 2019
Thank you for sharing your rating!

10/10 Excellent

Michelle

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Four Seasons
Thank for the chance to tell about my wonderful experience at the Four Seasons. It was a joy and the staff was extremely helpful.
Stayed 3 nights in Nov 2019
Response from David Bernand on 25 Nov 2019
Thank you for sharing your rating!

10/10 Excellent

Julie

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Sep 2019

6/10 Okay

Verified traveller

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities
I love the 4S and have stayed at various properties in North America and Europe. Two items about the DC property that might improve the guest experience: 1. Please don't allow smoking in the courtyard where people are eating and enjoying the outdoors. I had my daughter with me and the smoke really bothers her. Plus, smoking is passe, and some of the cushions have burn marks in them. 2. At check-in, please don't offer to 'upgrade' a guest's room for an additional charge. We know what we want and would like to spend. Or offer an upgrade as a courtesy for longstanding patronage. Otherwise, terrific staff. Mel was very nice to my daughter, and the little takeaway food for the trip home was a perfect finishing touch. Thank you!
Stayed 2 nights in Sep 2019

10/10 Excellent

Nini

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Simply luxurious!
Wonderful!
Stayed 1 night in Sep 2019
Response from David Bernand, General Manager on 3 Sept 2019
Thank you, Nini!

8/10 Good

Dorothy, Los Angeles

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love the Four Seasons Washington DC. The service is impeccable usually. It pains me to write anything negative, but the service this trip was mostly great, but not always great. Our breakfast was 15 minutes late, we had to switch rooms because of an error made by the front desk. The Four Seasons was very accommodating to us about these errors - free champagne, free cigar, free dessert. There is a mouse problem on the patio. It kind of ruins being on the patio if you are being interrupted by jumpy guests trying to avoid the mouse problem. We saw 7 different mice in our 1 hour on the patio.
Stayed 3 nights in Aug 2019

10/10 Excellent

Barry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Love the hotel and love Georgetown
Excellent service. Entire staff was polite and welcoming.
Stayed 3 nights in Aug 2019
Response from David Bernand on 22 Aug 2019
Dear Barry, Thank you for sharing your wonderful review with us! Kind regards,

10/10 Excellent

Arya

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent. Cecillia at the reception desk was extremely professional and super friendly. A+
Stayed 1 night in Jul 2019
Response from David Bernand, General Manager on 6 Aug 2019
Arya, thank you for the wonderful review. We are lucky to have Cecila with us - we hope to welcoming you back soon!

10/10 Excellent

John

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Simply amazing hotel, great staff! Beautiful place, they genuinely care about their customer, the service is great! Will definitely use again.
Stayed 2 nights in Jul 2019
Response from David Bernand, General Manager on 31 Jul 2019
John, thank you for taking the time to share your wonderful review of your recent visit. We look forward to welcoming you back on your next visit to Four Seasons Washington, DC!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Jul 2019
Response from David Bernand, General Manager on 24 Jul 2019
Thank you for taking the time to share your 5 star rating!

10/10 Excellent

Faith, Washington DC

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
First the service was truly excellent. Everyone very friendly and helpful. Our room was very spacious and beautiful! Very nice toiletries provided in the bathroom as well.
Stayed 5 nights in Jul 2019
Response from David Bernand, General Manager on 22 Jul 2019
Thank you for taking the time to share your 5 star experience with us!

10/10 Excellent

Verified traveller

Stayed 2 nights in Jul 2019
Response from David Bernand, General Manager on 9 Jul 2019
Thank you for your rating!