Reception

Reviews of Hotel Wilanów Warszawa by DeSilva

3 out of 5
Hotel Wilanów Warszawa by DeSilva
Ul. Kubickiego 3, Warsaw

Reviews

8.0

Very good

Rating 10 - Excellent. 59 out of 183 reviews" "
Rating 8 - Good. 82 out of 183 reviews" "
Rating 6 - Okay. 34 out of 183 reviews" "
Rating 4 - Poor. 7 out of 183 reviews" "
Rating 2 - Terrible. 1 out of 183 reviews" "

8.6/10

Cleanliness

8.6/10

Staff & service

6.0/10

Amenities

7.8/10

Property conditions & facilities

Reviews

8/10 Good

Verified traveller

Rom size was good, aswell as tea making facility. But needed to make bed every day as I have had this service in other hotels.
Stayed 5 nights in Jun 2019

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet neighborhood far from center,but close to bus services. Friendly, helpful staff. Minimalist bathrooms but comfy rooms.
Stayed 3 nights in May 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2019
Response from The management on 12 Feb 2019
Thank you very much, it was a pleasure to host you in our place.

6/10 Okay

Verified traveller

Liked: Staff & service
Stayed 1 night in Dec 2018
Response from The management on 12 Feb 2019
Thank you very much , it was a pleasure to host you in our place.

6/10 Okay

Honza

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Average
Nobody at the reception most of time, very ugly area, OK if you need just a bed.
Stayed 1 night in Dec 2018

10/10 Excellent

md motalib

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
apart from a bit away from the city centre, the place is amazing, the staff are really helpful, the rooms are neat and clean, bus stops and supermarkets are nearby.
Stayed 2 nights in Jun 2018

8/10 Good

Jay, NY

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Close to airport
Friendly staff, nice location, close to public transport, clean and comfortable
Stayed 4 nights in Dec 2017

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Stayed 2 nights in Oct 2017

6/10 Okay

MARREKC

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Expensive underwhelming breakfast. Not a good location. Although, the staff was friendly and extremely helpful. The hotel was fine for a one night stay but would never book a long term stay here. The amenities were out of date and underwhelming.
Stayed 1 night in Sep 2017

2/10 Terrible

Alun, odessa

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Terrible
In the middle of nowhere. Took them 30min just to find the booking. Very poor quality and don't be fooledxby price
Stayed 2 nights in Aug 2017

8/10 Good

ewa

Liked: Staff & service
Stayed 2 nights in Jul 2017

6/10 Okay

Neil, Pittsburgh

Liked: Cleanliness, staff & service
It is good stay
It is clean hotel. Away from City Center. Safe location
Stayed 2 nights in Jul 2017

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, room comfort

6/10 Okay

Witold

Disliked: Room comfort

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay in Warsaw. Comfortable and clean. Would recommend.

6/10 Okay

Katsiaryna

Liked: Cleanliness, property conditions & facilities, room comfort

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Large, comfortable room for a small price.
Great price for a large, comfortable room. but out of the way if interested in central Warsaw.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Wayne D

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
nice place but check eating area ....
Very nice people there Spoke some good English So I was able to do my business Price very reasonable But I will include this to hopefully help them . There kitchen and eating area was not cleaned properly Maybe they could have left some windows open, In there Was a weird smell. Affected the food Made hard to eat Probably they could clean a little more thoroughly in back area something not right and get more air in there.......

8/10 Good

Joanna , London

Liked: Cleanliness, staff & service, room comfort
Inexpensive, very clean hotel in a quiet location.
The hotel is conveniently located across the road from the supermarket and a few minutes walk from an Italian restaurant, which is very handy as the hotel's restaurant closes quite early (6 or 7pm). I have arrived after 7pm, hungry like a wolf and didn't feel like going to the restaurant outside the hotel as I was tired and it was dark outside. Quite basic, but not expensive and most important - very clean! The staff was helpful and speaks English. Unfortunately, I cannot comment on anything else as I was there for one night only.

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
comfortable rooms, friendly staff. although the hotel is in suburbs, parking is paid in addition.

8/10 Good

Pavel, Brest, Belarus

Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel
Almost everything was nice. Except: 1. It was early april and it was very cold in the room at nights. They tried to do something (excellent stuff!) but the only result was strange hammering inside radiators during the night. 2. The beds are equipped with rubberized waterproof top mattress covers. Very uncomfortable.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

steve, usa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
nice clean place to stay
pleasant no problems.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel
My daughter and I had a very nice stay at the Wilanow. The rooms were comfortable and clean and the staff were very friendly and helpful. The local bus service into the Centre was very close by and even during the Christmas period we were surprised to find how frequent they were. The only slight problem we had was with breakfast as they tended to clear away all the breakfast things before the time specified. However they did feed us in the end!! Would recommend this Hotel to friends.

8/10 Good

Leigh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
An excellent value
The hotel is very reasonably priced in an out-of-the way neighborhood. The room wasn't fancy but comfortable and clean. For a small extra charge, we took advantage of the breakfast and enjoyed that. The staff were helpful and friendly and there was always someone who spoke English (we don't speak Polish)

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Great value for money
We only used the hotel as a base. We noticed it is used a lot for business as it was full in the week but quite at the weekend. But was clean the staff were friendly and reception spoke English.

10/10 Excellent

steve

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
excellent
excellent

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Friendly and helpful staff
The staff were very friendly and helpful throughout our stay. Overall a good hotel for a night. The walls are quite thin and we could hear the neighbours. It would be nice if we could have a double room rather than a twin. We stayed at the hotel to attend a wedding. It was also the closest hotel to the Wilanow Palace.

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
reccomended
Great value, plenty of space in a well appointed annexe room.Only points for criticism were a loosely fitted tap and shower head.

4/10 Poor

Verified traveller

Liked: Staff & service
Nice hotel in Warsaw
Is ok but not more. Hotel in center of Wilanow. I know better places in Warsaw

10/10 Excellent

Marek, Rapid City, SD

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Value!
Great out of town location and incredible price. Prompt service and very clean

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff ere exceptional. The bathroom was great. It was a great deal.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Pawel, Poland

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
2 nights
Hotel is quite good and clean. 10 km to city center, but 200m from hotel is bus stop (in 20/25 minutes to center).

8/10 Good

Tomasz, Poland

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good quality, adequate price
Quite place for those who search non sophisticated accommodation.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Inexpensive and nice
Hotel Wilanow was conveniently located to our Warsaw destinations. The rooms are not fancy but they are comfortable and nice. The hotel staff was very friendly and helpful.

10/10 Excellent

Maria, Warsaw

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
excellent for price paid
great

4/10 Poor

Ian, Cambridge

Disliked: Cleanliness, property conditions & facilities, room comfort
It's not pretty
Let's be positive, rooms are of a good size, staff are helpful, shower was good. But it's outdated, out of town and the restaurant is in a separate building - the carpets in the rooms feel as though they need a deep clean. I booked this in error with hindsight, confusing this location with Da Silva's excellent Warzsawa Airport Hotel. If your choices and budget are limited - it won't kill you but it will cost you a zl.50 taxi ride from the airport.

6/10 Okay

Betty

Liked: Cleanliness, room comfort
Good value for money in warsaw
Pleasant hotel, not in the centre of Warsaw but close to many buses which take only about 20 minutes. Much cheaper than city hotels. Quiet and comfortable - the only problem being the lack of air-conditioning in very hot sticky weather. the hotel did promptly supply a fan which helped. Breakfast not included but available nearby and very substantial buffet style - again really good value for money.

6/10 Okay

Verified traveller

Liked: Cleanliness
A little far from town
Basic, clean and comfortable, but with Warsaw traffic be prepared for long journeys if you're travelling at peak hours

8/10 Good

Ana Maria

Liked: Cleanliness, property conditions & facilities, room comfort
Big rooms (not close to any attractions)
The rooms are very large which is great, the location is quite far from the main attractions of the city.

6/10 Okay

Laurence, Poland

Liked: Cleanliness, property conditions & facilities
Soso
Cheap Rooms are adequate and so you get what you pay for the walls are thin so noisy neighbours were my problem

6/10 Okay

Verified traveller

Liked: Cleanliness, property conditions & facilities

8/10 Good

Rob

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I was looking a reasonably priced hotel with wireless Internet and parking. This was a good hotel, clean and comfortable and great nite staff service. My impression was this was at least as good as other three star hotels I had stayed in recently. I left early so cannot comment on the breakfast. In a residential area so need car or cab to get there.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Good hotel for the price
The staff is very accommodating. For the price I give hotel a high recommendation.

10/10 Excellent

Marcin, Kraków, Poland

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good ** standard
Very good ** standard. Quiet area in a housing estate, 5 min. walk to the bus stop, 30 min by bus to the Central Station or Old City (by night the buses go as well).Grocery in front of the hotel. The room and the bathroom very clean. The staff helpfull.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
hotel
Super clean and super nice staff, really nice place