"Reception was professional, friendly and helpful. We were upgraded to a premium room which was large and included a sofa and chairs. We were on the 4th floor with a good view of the Waterfront and the Hill Dickinson stadium. The bed was comfortable and we slept well with the black out curtains and no external noise. We didn't eat in the restaurant but service in the bar was great. The reception and bar staff were friendly, and helpful. I will stay again next time I visit Liverpool."