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Reviews of Hotel Schloss Waldeck

Hotel Schloss Waldeck
Schloss Waldeck 1, Waldeck, HE

Reviews

8.8

Excellent

Rating 10 - Excellent. 31 out of 48 reviews" "
Rating 8 - Good. 10 out of 48 reviews" "
Rating 6 - Okay. 5 out of 48 reviews" "
Rating 4 - Poor. 0 out of 48 reviews" "
Rating 2 - Terrible. 2 out of 48 reviews" "

9.4/10

Cleanliness

8.6/10

Staff & service

9.4/10

Property conditions & facilities

Reviews

6/10 Okay

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Restaurant lets this hotel down
We had an excellent room, although we were disappointed to realize the HDMI outlet had been covered by the TV stand so we couldn't plug in our ipad, this was a minor inconvenience. The view was excellent and the room well appointed. Our only let down was the restaurant. This brought a 4.5 star stay down to a 3* at best. Stale bread and poorly prepared dinner on our first evening was followed by the worst breakfast buffet we had our entire trip. Stale rolls (again) and the only 'hot' item was ice cold soft boiled eggs. We couldn't tell if they had been refrigerated or just cooked several hours earlier. Very limited selection of meat and cheese paired with the less than fresh bread. We ended up checking out early so we could find a bakery and buy breakfast on our way out, we were too hungry to spend any more time enjoying the castle. Disappointing given the hotel price that was to include breakfast. I understand there were few guests at the time - but they would have been better off offering to cook 'to order' rather than putting out stale items and ice cold eggs - especially soft boiled! AVOID the restaurant in the slow season.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Castle hotel with modern decoration!
There're many things that you'd reasonably expect when you decide to stay at a castle hotel (e.g., splendid view of towns and villages, far away from any towns and driving to hotel at night or in poor weather condition can be quite challenging, you can easily find bats and mosquitos or hear the wolves howl). Other than these rather neutral factors, there are:- The good stuff: Staff really tried to be helpful (but are not very proficient in English); Very respectable "Customers First" approach (e.g., their bar virtually doesn't close as long as guests are still there and they won't take away breakfast items until they've ensured all guests are done with them); Offer late check-out; branded and quality bathroom supplies and everything (down to the cup of coffee that you get); Free admission for hotel guests to visit the museum (but be warned, some displays are quite disturbing). Room for improvement: Not much, but subjectively, they could further decorate the hotel to make it a little more luxurious which may enhance the experience that 'hey, I'm actually living at a castle'. Currently, they're using a "less is more" design concept.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A complete joy
Everything here was a treat --- except for the Internet. The views are great, the ambiance terrific (a wonderfully converted/restored castle, replete with two cannon). But do not expect to have any internet connectivity in your room. There is "some" connectivity in the lounge, but that is minimally performant. And of course, inconvenient if you have work to do.

10/10 Excellent

KE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stay at waldeck castle
We loved this place. The only negative is that we could never get wifi service. Would highly recommend.

2/10 Terrible

M. Konicki, Temecula, CA. U.S.A.

Liked: Cleanliness, room comfort
incorrect information given by front desk checkin
the hotel itself is beautiful. I didn't like the fact that it is not just a hotel but a tourist destination with a museum. however, the crowds do leave in the evening and it quiets down. Also, I really didn't like the fact that the hotel never confirmed the room rates for an extra bed for my daughter. They only told me at check-in that there was an additional charge for extra bed and breakfast for a third person, they didn't mention till checkout that they had put us in a large suite to accommodate that third bed and the price was much higher (in addition to the extra b&b fees) than that quoted during booking. Most hotels confirm ahead of time the extra fees via e-mail which allows one options to rebook. All the other hotels just charged typically extra fees for a third person, not double fees. I would have preferred 2 rooms fro that price if I had been told upfront. This way we would have had use of an additional bathroom for the same price! I wasn't going to stand there and argue with the receptionist a check-out so I paid it and left. I am very angry about it though!

10/10 Excellent

Gnome, Sydney

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Dam Busters Hotel
The hotel meet all our expectations. Excellent location and service. Great venue to appreciate the Dam Buster Raid or follow the fairy tale trail.

10/10 Excellent

Ms, Us

Liked: Cleanliness, property conditions & facilities, room comfort
Waldeck
View was fabulous. Hotel was amazing. Food was superb. Surrounding area was also amazing. Upon arrival we were told our only chance to make reservations at the hotel restaurant was at the time of check in. Not knowing if there was another option (there are several) we made the reservation. There were only five couples in the restaurant so.no reservation was needed. Further noone was offered seated outside overlooking the lake but instead inside with a limited view. Lengthy discussions were needed to gain an outside table.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Stay, but needs improvement with WiFi
Tremendously beautiful, both the hotel and the area. WiFi coverage needs improvement. No reception in most part of the hotel except the restaurant. Not an ideal business hotel but vacation travel is perfect.

10/10 Excellent

Jason, Bamberg, GE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It's a fricken castle!
Seriously. It's a castle. That's really all you need to know. The bed was incredibly comfortable and I slept like a rock, which is not something I can say very often. We ate lunch in the café and dinner in the restaurant. The food in the café was delicious and priced reasonably. The restaurant was a bit pricey, although the food was tasty. Sadly, the museum was closed, along with most of the activities in the area. It’s all very seasonal, so when you go in the winter, don’t expect to see much open. Still, the hotel was great and my wife and I had a good time.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beatiful hotel and surroundings. First class!

10/10 Excellent

seanslow, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome!
What a beautiful setting for a hotel. 5* rating across the board, however to pick holes, it is a bit pricey and the rooms don't have aircon which is a bit of a drawback - especially on the very hot days of summer. Not all the staff speak English but enough do to get by. There is a lot to do in the local area and the museum ('Under Lock and Key') is a very interesting experience - English audio guides are now available! We wish we had spent a few more days here.

6/10 Okay

American, Boston, MA, USA

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Beautiful views, Staff not so friendly.
The hotel itself looked like the pictures on the Expedia website with breathtaking views all around. The room was fine, the bathroom shower had poor drainage, but other than that the room was fine. The staff was not overly helpful or friendly, especially the hostes in the restaurant. With an almost completely empty dining room instead of putting us at table in front of a window (of which there were at least 6 that were empty) so we could enjoy the views; we were told the tables were reserved. By the time we left the dining room the tables were still empty.

8/10 Good

BMW, Copenhagen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great!
This experience exceeded our expectatoins!

10/10 Excellent

Mark, Lancashire

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Dambusters
Excellent hotel, wonderful region and good value for money in area. We did stay in April and it was very peaceful.

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Castle of Princess
Very good location , was expecting more with Castle feel , very cold for spring ! .

8/10 Good

Rebecca

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful Location
Great location for visiting the Dambusters site. The rooms are lovely and the village is very nice. The service was not the best as breakfast was supposed to start at 7am but was more like 0745 so if you have an early start then don't bother paying for breakfast. Be wary of the city tax. This was applied to our booking twice. The rooms do not have tea and coffee making facilities and we found this in most of the hotels we stayed in in Germany so if you are keen for a brew then take a kettle with you. There seemed to be lots of other nice hotels in the area and i imagine we paid a premium for staying in the castle which you can visit even if you are not a resident.

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
one night stay
I was surprised by a continous noise in my room of a motor or a machine that was working all the time and when asked to change the room the noise was in the new room they proposed. But the view is fantastic and the food was very good and the location is very close to the sight reeing area

6/10 Okay

Fritz, Schweiz

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Ein total missratenes Geburtstagsfest!
Gesamthaft ist das Hotel in Ordnung. Leider haben wir aber am ersten Abend schon eine herbe Enttäuschung hinnehmen müssen. Ich hatte an diesem Tag meinen 65. Geburtstag und wollte diesen in gebührenden Rahmen feiern, was von meiner Frau mit einem regen E-Mailverkehr auch mitgeteilt wurde. Dass wir dann in einem Zweitklassrestaurant mit absolut lausiger Bedienung unseren Abend feiern mussten, brachte das Fass zum Überlaufen. Obwohl wir uns beschwerten, erhielten wir als Auskunft, dass die Serviertochter halt ihren ersten Arbeitstag habe. Wäre ja noch verständlich, aber nicht, wenn noch drei weitere Serviceangestellt anwesend sind und das Lokal mit wenigen Personen besetzt ist!!! Die drei nächsten Abende waren jedoch in Ordnung. Trotzdem werden wir dieses Hotel niemals weiter empfehlen. Wir würden diesem Hotel auf jeden Fall ein Stern absprechen.

10/10 Excellent

Bodo, Sangerhausen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Edersee & Kellerwald
W-Lan obere Etage nicht möglich (sehr gering)

2/10 Terrible

Gerhard, Ludwigshafen

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Man fühlt sich als Gast nicht willkommen
Beim Check - Inn fühlte man sich als Internetkunde nicht willkommen. Der bebuchte Ausblick bedeute, das man aus dem Fenster schauen könne. Das Restaurant ist extrem teuer. Die Speisekarte sehr begrenzt. Das Hotel hat eine fantastische Lage. Wir werden nicht wieder kommen!

8/10 Good

Mikkel, Denmark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A night at the Castle.
Great hotel for a romantic get away or a different conference.

10/10 Excellent

Philipp

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Super Hotel
Alles super

10/10 Excellent

Frank, Hamburg

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Erholung pur
Sehr empfehlendswert. Wunderschöne Natur

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Schöner Ausblick
Das Frühstückbuffet war super. Das Zimmer war schön und sauber, aber ein bischen zu klein im Verhältnis zum Preis.

10/10 Excellent

Steen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Unfreundliches Personal an der Rezeption. Sie haben meine Karte belastet, obwohl ich im Voraus überwiesen hatte. Dies wirkte auf mich sehr unprofessionell!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Traumhafte Lage hoch über dem Edersee
Hotel zum Wohlfühlen - Traumlage - schön zum Entspannen. Wirklich königlich!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Verified traveller

Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
Ruhe pur in historischer Umgebung
Leider mussten wir in diesem 4 Sterne haus Haare im Bad vorfinden. Abends waren leider gleich 2 Hauptgänge nicht verfügbar obwohl das Haus kaum gebucht war. Tolle ruhige Lage in historischer Umbebung. Alle im Haus waren sehr freundlich und hilfsbereit. Wifi sollte jedoch wie in jedem guten Haus im Jahr 2014 gratis sein. Alles in allem kommen wir gerne wieder.

10/10 Excellent

Schnitte, Hamburg

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wir wären gern dort eingezogen...
Wir haben all unsere Daumen zusammengesucht und nun hoch damit! Ist wirklich toll dort. Wenn man die Ruhe mag und sucht, dann ist das Hotel eine hervorragende Wahl. Hier kann man wirklich entspannen. Eine wunderschöne Gegend, die auch für einen Besuch im April geeignet ist. Ein wenig aufpassen und genau lesen muss man nur, wann man in welches Restaurant möchte, denn die sind an unterschiedlichen Tagen offen. Das kann anfänglich verwirrend sein. Einen kleinen, wirklich kleinen Abzug gab es, weil es bei einem richtig heftigen Schauer doch etwas nass an unserem Fenster wurde. Die Dame am Empfang hat sich das notiert und ich denke mal, so wie die Damen und Herren dort arbeiten wird es inzwischen behoben sein. Tolles Team dort!! Am Fühstück und abends im Restaurant kann man nichts kritisieren, wobei das eigentlich schon egal ist. Wenn man dort sitzt und die Aussicht genießt, dann vergißt man fast schon zu essen. Also wir fahren da definitiv wieder hin! Vielen Dank nochmal an das nette Team!

8/10 Good

Michael, Berlin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel mit historischem Ambiente
Das Zimmer war modern, aber dennoch individuell zum Stil des Schlosses passend eingerichtet und sticht aus dem üblichen unpersönlichen allerwelts einerlei wohltuend heraus. Die geölten Eichenholzoberflächen vermitteln eine warme und gemütliche Atmosphäre bei der auch das Barfußlaufen auf dem Parkett im Zimmer ein angenehm warmes Gefühl vermittelt. Einzig der schwarze Schiefer im Bad ist durch seine wasserempfindlichkeit nicht die beste Wahl. Das gute Bett gepaart mit der absoluten Ruhe haben mir einen angenehmen Schlaf beschert.

8/10 Good

CD, Gö

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Schönes, sauberes Hotel
Das Hotel und der Service waren sehr gut, allein das Flair in einer alten Burg verzaubern. Unser Zimmer, halb zum See, halb zum Land war sehr hell, angenehm. Einzig die Speisekarte im Restaurant war sehr klein. Allerdings waren die angebotenen Gerichte fantastisch. Alles in allem: sehr gutes Preis-Leistungsverhältnis

10/10 Excellent

Diego Vertongen, Dendermonde

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastisch hotel
Zalig hotel met ruim ontbijt, goeie wellness, prachtig uitzicht en mooie wandelmogelijkheden in de buurt.

8/10 Good

wilma

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Nicolai Engel, Aalborg

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Førsteklasses alt i alt
Særdeles fin beliggenhed og førsteklasses restaurant og betjening på en afslappet måde.

10/10 Excellent

Thomas Leerberg, Denmark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect!
Great location, beautiful renovation of old castle, friendly and helpful staff, great food, spa is small but very private if reserved before and after normal opening hours.... nothing negative about this place really.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ein sehr schön renoviertes Schlosshotel!
Ein schönes Zimmer, ein toller Blick und sehr guter Service, was will man mehr?

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Sehr schönes Hotel mit Blick auf den Edersee
Das Hotel ist sehr schön, Ambiente perfekt - alles prima!

10/10 Excellent

Tolles Ambiente, Schloß Waldeck

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Überm Edersee
Tolle Lage über dem Edersee. Auch zur Landseite hin tolle Sicht. Faire Preise für Frühstück und gutes a la Carte Essen. Zu Fuß schöne Wanderungen um das Hotel.möglich. Wir waren rund um zufrieden. Kennen aber nicht die Zimmer mit nur Fenster.Wir hatten zu öffnendes Bodenfenster.

10/10 Excellent

Banker, Emmen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Helemaal Fantastisch!
Alles is helemaal op en top!

10/10 Excellent

Darren, Walluf, Deutschland

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best hotel
This is a fantastic hotel, which has now become my favourite hotel in the hwhole world. I will definitely be going back again. The service was brilliant, as was the restaurant. The scenery is spectacular and there is plenty to do just by stepping out the front door.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
straordinario
Straordinariamente bello ! Domotica delle camere , estetica della ristrutturazione , posizione del castello

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
En fantastisk udsigt fra et fantastisk smukt slot.
Et super dejligt ophold i de skønneste omgivelser. Rent og pænt overalt, og en dejlig morgenbuffet, man kan nyde med den flotteste udsigt ud over Edeersøen. Servicen var helt i top.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Rigtig godt, god mad og flotte omgivelser. Rene værelser.

10/10 Excellent

Dagmar, nahe Kassel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Tolles Wochenende !!!!
Mit dem verbrachten Wochenende haben wir uns einen lang gehegten Wunsch erfüllt. Der Edersee gehörte schon immer zu den Anlaufpunkten bei Ausflügen, Schloss Waldeck war ein Teil davon. "Einmal dort im Hotel übernachten", und wir wurden nicht enttäuscht !! Wir haben uns zwei Tage trotz widrigem Wetter sehr wohl gefühlt, die Sauna und Wellnessabteilung genutzt. Die Zimmer, das Restaurant und alles "Drumherum" ist wunderschön und absolut empfehlenswert. Allein der Blick beim Frühstück und Essen auf den See und weit ins Land ist sensationell. Das Personal ist zuvorkommend, besorgt und super freundlich ... für uns hat alles gestimmt !! Dies war bestimmt nicht unser letztes Wochenende auf Schloss Waldeck.

10/10 Excellent

Jytte, Struer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Super hotel-fantastisk beliggenhed. Udsigten kan ikke beskrives. God restaurant og hyggelige værelser, men udsigten er bare unik.