Desk, laptop workspace, iron/ironing board, free cots/infant beds

Reviews of Residence Inn by Marriott St. Cloud Waite Park

3 out of 5
Residence Inn by Marriott St. Cloud Waite Park
450 Division Street, Waite Park, MN

Reviews

9.0

Wonderful

Rating 10 - Excellent. 127 out of 179 reviews" "
Rating 8 - Good. 28 out of 179 reviews" "
Rating 6 - Okay. 13 out of 179 reviews" "
Rating 4 - Poor. 6 out of 179 reviews" "
Rating 2 - Terrible. 5 out of 179 reviews" "

9.2/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

betsy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
People at the front desk were absolutely awesome.
Stayed 1 night in Apr 2024
Response from Bre on 26 Apr 2024
Hello Betsy,Thank you for taking the time to share about your experience with the front desk team at the Residence Inn St. Cloud.Sincerely,Bre Disrud

2/10 Terrible

Terri

Travelled with family
Disliked: Staff & service
Lots of kids running around in the stairwells and property. Staff did nothing. Very loud and annoying. This went on both nights we stayed there. When we brought this to the mangers attention he asked if we reported it. The staff saw this as it was going on in the lobby area and did nothing. He even mentioned yeah there were a lot of kids here this weekend. And he only had one person on staff at night. Towels had a weird smell and water pressure was poor. We would not stay here again.
Stayed 2 nights in Apr 2024
Response from Bre on 8 Apr 2024
Dear Terri,Thank you for sharing your feedback regarding your recent stay with us. We sincerely apologize for the disturbances caused by the children running around the property and the lack of action taken by our staff to address the situation. Your comfort and tranquility are of utmost importance to us, and we regret falling short of meeting your expectations in this regard.We understand how disruptive noise and disturbances can impact the overall enjoyment of your stay, and we apologize for any inconvenience caused. Please know that we take your feedback seriously, and we will address this matter with our team to ensure that appropriate measures are in place to maintain a peaceful and enjoyable environment for all our guests.Regarding the issues you experienced with the towels and water pressure, we apologize for any inconvenience caused. We will investigate these matters further and take necessary steps to rectify them to ensure a more comfortable experience for our guests.Your feedback is invaluable to us as it helps us identify areas for improvement, and we appreciate you bringing these matters to our attention.Once again, we apologize for any inconvenience caused, and we hope to have the opportunity to welcome you back for a more pleasant stay in the future.Sincerely,Bre Disrud

8/10 Good

Karen

Travelled with family and small children
Liked: Staff & service, amenities, property conditions & facilities
Liked being close to Texas Roadhouse
Stayed 2 nights in Mar 2024
Response from Bre on 1 Apr 2024
Hello Karen,Thank you for taking the time to share about your recent stay at the Residence Inn St. Cloud. We are glad you enjoyed being walking distance from Texas Roadhouse.Sincerely,Bre Disrud

2/10 Terrible

Stephanie

Stayed 1 night in Mar 2024
Response from Bre on 12 Mar 2024
Hello Stephanie,Thank you for taking the time to share about your recent stay at the Residence Inn St. Cloud. May I ask what we could have done to improve your stay with us?Sincerely,Bre Disrud

10/10 Excellent

Marti

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place and friendly staff
Stayed 2 nights in Feb 2024
Response from Bre on 20 Feb 2024
Hello Marti,Thank you for taking the time to share about your experience with the staff at the Residence Inn St. Cloud.Sincerley,Bre Disrud

10/10 Excellent

Breanna

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Nov 2023
Response from Bre on 14 Feb 2024
Hello Breanna,Thank you for taking the time to share about your experience at the Residence Inn St. Cloud.Sincerely,Bre Disrud

6/10 Okay

Justin

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Disliked: Cleanliness
The staff was great but the room needs a good deep cleaning. There was gunk around the faucet, the shower was dirty, and there was clearly coffee that had been spilt on the tile that was not cleaned. The complimentary breakfast was great.
Stayed 1 night in Feb 2024
Response from Bre on 5 Feb 2024
Hello Justin,Thank you for taking the time to share about your recent experience with us at the Residence Inn St. Cloud. We will make sure to share this information with the housekeeping management. Sincerely,Bre Disrud

10/10 Excellent

Andrew

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from Bre on 26 Dec 2023
Hello Andrew,Thank you for taking the time to share about your most recent stay at the Residence Inn St. Cloud.Sincerely,Bre Disrud

10/10 Excellent

Patricia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023
Response from Bre on 19 Dec 2023
Hello Patricia,Thank you for taking the time to share about your most recent stay at the Residence Inn St. Cloud.Sincerely, Bre Disrud

10/10 Excellent

Dawn

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice rooms! Clean and quiet, friendly staff.
Stayed 1 night in Dec 2023
Response from Bre on 5 Dec 2023
Hello Dawn,Thank you for taken the time to share about the staff at the Residence Inn St. Cloud.Sincerely,Bre Disrud

10/10 Excellent

Sarah, Brainerd

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property! Great friendly staff and loved how clean everything was. Also very quiet hotel :)
Stayed 2 nights in Nov 2023
Response from Bre on 7 Nov 2023
Hello Sarah,Thank you for taking the time to share about your time at the Residence Inn St. Cloud. I am glad to hear the positive feedback about the staff and the cleanliness.Sincerely,Bre Disrud

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2023
Response from Bre on 17 Oct 2023
HelloThank you for taking the time to share about your recent stay at the Residence Inn St. Cloud.Sincerely,Bre Disrud

10/10 Excellent

Valene

Liked: Cleanliness, staff & service, amenities
The rooms are very dark with no accessible lighting. Very nice rooms though. No parking for guests. The restaurant takes it over. Thats a big deal when you are paying good money.
Stayed 1 night in Sep 2023
Response from Bre on 29 Sept 2023
Hello Valene,Thank you for taking the time to share about your recent experience at the Residence Inn.Sincerely,Bre Disrud

10/10 Excellent

Derek

Liked: Cleanliness, staff & service, property conditions & facilities
Hot tub. Continental breakfast. Location.
Stayed 2 nights in Aug 2023
Response from Bre on 30 Aug 2023
Hello Derek,Thank you for taking the time to share about your recent stay at the Residence Inn St. Cloud.Sincerely,Bre Disrud

10/10 Excellent

Hans

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean quiet and modern! Will be back! Amphitheater nearby!
Stayed 1 night in Aug 2023
Response from Bre on 28 Aug 2023
Hello Hans,Thank you so much for sharing about the Residence Inn St. Cloud.Sincerely,Bre Disrud

10/10 Excellent

Audrey

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We LOVED this hotel. Definitely in our list of favorite hotels. The room was wonderful and very clean. We loved the layout. My son and I were in town for a show at the Ledge. This location was perfect - so close! The hot breakfast was good with many options. I liked the fire pit area. The room was well sound proofed- we didn’t hear any other people or noise from the traffic. Every staff member I encountered was kind and friendly. We didn’t make it to the pool during our stay but are very much considering planning another trip to the area specifically to stay here again. Thanks for a great stay!
Stayed 1 night in Aug 2023
Response from Bre on 23 Aug 2023
Hello Audrey,Thank you for taking the time to share about your most recent stay at the Residence Inn St. Cloud. We are so glad to hear we are one of your favorite hotels. We can't wait to see you again.Sincerely, Bre Disrud

10/10 Excellent

shad

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There were dishes left in the dishwasher by previous guest of the hotel room. Had to go to the front desk to request towels and toilet paper since the cleaning service didn't come in the room after i left for the day, i thought i left early enough for the cleaning service to come back and clean the room. There used to be more options for breakfast. I heard the pool water was cold from several other guest. I've stayed at this hotel before covid and had no issues but i guess things have changed after covid.
Stayed 5 nights in Aug 2023
Response from Bre on 22 Aug 2023
Hello Shad,Thank you for taking the time to share about your recent stay at the Residence Inn. Currently Marriott is still doing every other day service that's why you didn't receive housekeeping service. We do apologize for the dishes we missed while checking rooms and I have informed the executive housekeeper of this to make sure this doesn't happen again in the future.Sincerely, Bre Disrud

10/10 Excellent

Mark

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
very nice and roomy
Stayed 1 night in Aug 2023
Response from Bre on 7 Aug 2023
Hello Mark,Thank you for taking the time to share about your recent stay at the Residence Inn St. Cloud.Sincerely,Bre Disrud

10/10 Excellent

Daryl

Stayed 3 nights in Aug 2023
Response from Bre on 8 Aug 2023
Hello Daryl,Thank you for taking the time to share about your most resent stay at the Residence Inn St. Cloud.Sincerely,Bre Disrud

10/10 Excellent

Annette Karen

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property had a nice outside patio with plenty of seating next to the enclosed swimming pool. The adults could sit outside and relax and talk and catch up while the kids were swimming inside the noisy enclosed pool. The rooms were spacious and had a nice kitchen area with a full fridge, microwave, dishwasher, and stove top.
Stayed 3 nights in Jul 2023
Response from Bre on 2 Aug 2023
Hello Annette,Thank you for taking the time to share about your experience at the Residence Inn St. Cloud. We are glad to hear that both the adults and kids were able to enjoy the pool and patio combo. Sincerely,Bre Disrud

4/10 Poor

Rosanne

Stayed 1 night in Jul 2023
Response from Bre on 31 Jul 2023
Hello Rosanne,Thank you for taking the time to share about your recent stay with us. May I ask what we could have done differently to improve our score?Sincerely,Bre Disrud

10/10 Excellent

Bernard G

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Where is the staff?
The ONLY complaint is that the front desk was “in-manned” often. While checking in, I waited for over 10 minutes for someone to show up! Everything also was top-notch!
Stayed 1 night in Jul 2023
Response from Bre on 14 Jul 2023
Hello Mr. Bernard,Thank you for taking the time to share about your recent stay at the Residence Inn St. Cloud.Sincerely, Bre Disrud

10/10 Excellent

Lori

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
We were in St.Cloud for a wedding. The accommodations were great. Separate bedroom and living room. Nice for a family.
Stayed 1 night in Jun 2023
Response from Bre on 7 Jul 2023
Hello Lori,Thank you for taking the time to share about your stay at the Residence Inn St. Cloud while you were attending a wedding. We are glad to hear you enjoyed your suite.Sincerely,Bre Disrud

10/10 Excellent

Sam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2023
Response from Bre on 5 Jul 2023
Hello Sam,Thank you for taking the time to share about your recent stay at the Residence Inn St. Cloud.Sincerely,Bre Disrud

10/10 Excellent

Peggy, Sioux Falls

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2023
Response from Bre on 4 Jul 2023
Hello Peggy,Thank you for taking the time to share about your recent experience at the Residence Inn St. Cloud.Sincerely,Bre Disrud

10/10 Excellent

Russ

Stayed 2 nights in Jun 2023
Response from Bre on 28 Jun 2023
Hello Russ,Thank you for taking the time to share about your most recent stay at the Residence Inn St. Cloud.Sincerely,Bre Disrud

10/10 Excellent

Lindsey

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2023
Response from Bre on 26 Jun 2023
Hello Lindsey,Thank you for taking the time to share about your recent experience at the Residence Inn St. Cloud.Sincerely,Bre Disrud

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful room and facility! Five stars!
Stayed 1 night in Jun 2023
Response from Bre on 25 Jun 2023
Hello Laura,Thank you so much for taking the time to share about your recent stay with us. We are so glad to hear that you love the room.Sincerely,Bre Disrud

10/10 Excellent

Janelle

Stayed 1 night in May 2023
Response from Bre on 31 May 2023
Hello Janelle,Thank you for taking the time to share about your recent stay with us. We are glad to see you enjoyed it and hope to see you again in the future.Sincerely,Bre Disrud

10/10 Excellent

Diana

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2023
Response from Bre on 28 May 2023
Hello Diana,Thank you for taking the time to share about your recent experience at the Residence Inn St. Cloud.Sincerley,Bre Disrud

10/10 Excellent

Christina

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Home away from home
We had an excellent stay! The rooms were comfortable and had everything to make it feel like a home away from home. The breakfast was delicious and very filling. The pool and hot tub were clean and inviting! Would definitely recommend
Stayed 1 night in Mar 2023
Response from Bre on 7 Apr 2023
Hello Christina,Thank you for taking the time to share about your home away from home. We are so glad to hear that you enjoyed your stay with us and hope to see you again next time you are back in the area.Sincerely,Bre Disrud

6/10 Okay

Jeri

Travelled with family
Liked: Property conditions & facilities, room comfort
Disliked: Cleanliness
I would expect better for the price!
Immediately when I walked into the room, I noticed a smell. It appears that it was coming from the Garbage Disposal drain. I tried running water into it to lessen it, but it still remained. I couldn't figure out how to turn on the disposal - the switch didn't work. The thermostadt on the wall didn't seem to be working right. I needed to run the a/c in order to cool the room off to sleep. Having the heat set at 67 didn't do anything. It still went up to 74. The breakfast was okay, nothing spectacular. For the cost of the room, I would have expected better room conditions. (THe smell was so bad that it was in my clothes. I had to wash everything - even clean clothes that I didn't use!
Stayed 1 night in Apr 2023
Response from Bre on 4 Apr 2023
Hello Jeri,Thank you for taking the time to let us know about your recent stay with us. May I ask, what was the room number? I would like to make sure that the garbage disposal and thermostat are both fixed.Sincerely,Bre Disrud

10/10 Excellent

Jacob

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice rooms
Stayed 1 night in Mar 2023
Response from Bre on 30 Mar 2023
Hello Jacob,Thank you for taking the time to share about your recent stay at the Residence Inn St. Cloud.Sincerely,Bre Disrud

10/10 Excellent

Andrew

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Very nice
Stayed 3 nights in Mar 2023
Response from Jesse A.GM on 19 Mar 2023
Dear Andrew,On behalf of the entire hotel team, I want to thank you for sharing about your experience while staying with us.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with entire hotel team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.Sincerely,Jesse McArthur

8/10 Good

Nichole

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2023
Response from Bre on 4 Apr 2023
Hello Nichole,Thank you for taking the time to share about your stay at the Residence Inn St. Cloud.Sincerely,Bre Disrud

8/10 Good

Timothy

Stayed 1 night in Feb 2023
Response from Bre on 30 Mar 2023
Hello Timothy,Thank you for taking the time to share about your recent stay at the Residence Inn St. Cloud.Sincerely,Bre Disrud

10/10 Excellent

Shannon

Stayed 1 night in Feb 2023
Response from Bre on 8 Mar 2023
Hello Thank you for taking the time to share about your recent at the Residence Inn St. Cloud.Sincerely,Bre Disrud

6/10 Okay

Pamela

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room was very nice. The breakfast was not worth the walk downstairs. They charged us 129.00 extra for having a dog. Didn’t know this until we got the bill. Won’t be back.
Stayed 2 nights in Jan 2023
Response from Bre on 30 Jan 2023
Hello Pamela,Thank you for taking the time to share about your recent stay at the Residence Inn St. Cloud. We do apologize that you were not impressed with the new Residence Inn Breakfast. This is something that Marriott has been working on to make better. May I ask in your opinion how would like to see that improved?Sincerely,Bre Disrud

10/10 Excellent

Jodene

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2022
Response from Bre on 2 Jan 2023
Hello Jodene,Thank you for taking the time to share about your recent stay at the Residence Inn St. Cloud.Sincerely,Bre Disrud

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Waite Park Residence Inn
Very clean and well appointed room. Highly recommend
Stayed 1 night in Dec 2022
Response from Bre on 29 Dec 2022
HelloWe are so glad to hear that your room was clean, and you enjoyed your stay at the Residence Inn.Sincerely,Bre Disrud

10/10 Excellent

JoAnn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2022
Response from Bre on 26 Dec 2022
Hello JoAnn,Thank you for taking the time to share about your recent stay at the Residence Inn St. Cloud.Sincerely,Bre Disrud

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Shower temp was marginal. Body wash was empty
Stayed 1 night in Dec 2022
Response from Bre on 5 Dec 2022
HelloThank you for taking the time to share about your recent stay. I do apologize the body wash was missed in your room and hope someone was able to come up and replace that for you.Sincerely,Bre Disrud

10/10 Excellent

Emily

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Gorgeous property! Love the rooms and space.
Stayed 2 nights in Nov 2022
Response from Bre on 17 Nov 2022
Hello Emilly,Thank you so much for taking the time to share about the Residence Inn's space.Sincerely,Bre Disrud

8/10 Good

bonni, savage

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Oct 2022

8/10 Good

Shannon

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful hotel
We really enjoyed our stay. The room was comfortable, very clean and spacious. The employees at the front desk were great to deal with. The pool area was clean. Our only complaint was the breakfast. The waffle makers were very dirty and the one didn’t work properly. The batter was super runny and separated. Not a lot of options. We ended up getting breakfast outside of the hotel. If you don’t care about breakfast this hotel is a winner for sure!
Stayed 1 night in Oct 2022
Response from Bre on 3 Oct 2022
Hello Shannon,Thank you so much for taking the time to share about your recent stay at the Residence Inn St. Cloud. May I ask what day you stayed with us? I'm just wondering who was working breakfast that day so we can try and correct it for the future. I am so glad to hear that the front desk was able to help you out throughout your stay and hope that you consider us for next time you are in the area.Sincerely,Bre Disrud

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The comforts of home
Great service and friendly staff. Spacious room and very comfortable
Stayed 3 nights in Aug 2022
Response from Bre on 5 Aug 2022
Hello, Thank you for taking the time to share about your recent stay at the Residence Inn St. Cloud. Sincerley, Bre Disrud

10/10 Excellent

Nicole

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2022
Response from Bre on 1 Aug 2022
Hello Nicole, Thank you for taking the time to share about your resent stay at the Residence Inn St. Cloud. Sincerely, Bre Disrud

10/10 Excellent

Diana

Stayed 2 nights in Jun 2022

10/10 Excellent

Jeffrey

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spotless property, very new, friendly staff, easy parking
Stayed 1 night in Jun 2022
Response from Bre on 24 Jun 2022
Hello, Thank you so much taking the time to share about your recent experience at the Residence Inn St. Cloud. We are so glad to hear that you enjoyed your stay with us. Sincerely, Bre Disrud

10/10 Excellent

Kenneth

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked how central the location was very convenient
Stayed 5 nights in Jun 2022
Response from Bre on 22 Jun 2022
Hello Kenneth, Thank you for taking the time to share about your recent stay at the Residence Inn St. Cloud. Sincerely, Bre Disrud