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Personnel very kind and responsive, the food offered pretty good. TV set in my room was difficult to use (hardly responded to the remote control commands). The inside pool is a quality one but could be bigger for a hotel pretending to have 5*. Overall, a classic 4* hotel with praiseworthy service but rather expensive for the Serbian middle class.
Super friendly and professional staff. We forgot toothpaste and they brought it to our room within minutes.
The hotel has a sister location about a km away with bigger spa center, they have arranged a free ride (the weather was bad) for us there and back.
The hotel is nice, the thermal waters is what rejuvenates your skin, but the best part of this hotel is all of the staff! From front desk, concierge, housekeeping, restaurant simply AMAZING!!!
Our stay was really good. In this hotel there are 2 swimming pools. The inside pool's water was hot. But if you would like to have more fun you can always use Freska Terme swimming pools (8 in total there) and saunas for free.
The food was good.
The only HUGE disadvantage was it was EXTREMELY HOT in any hotel in the lobby or the room. When we opened the door to our room the room temperature was +27 degrees Celsius. We were constantly leaving the door open, as you can't adjust air-con. They said it is due to the mid season, but to be honest I would be scared it is the same temperature in summer too.
Julija
Stayed 3 nights in Mar 2021
Response from Hotel Premier Aqua on 10 Mar 2021
Dear Julija,
Thank you for your review.
We are glad that you enjoyed your stay.
During the winter time hotel has heating system turned on, and can not be changed to blow cold air.
During spring, as well as summer period, we do have working AC system.
Hope we will welcome you again soon.
Best regards,
Hotel Premier Aqua