Front of property

Reviews of Royal Boutique Hotel Vilnius Gates of Dawn

3.5 out of 5

Reviews

8.2

Very good

Rating 10 - Excellent. 198 out of 721 reviews" "
Rating 8 - Good. 383 out of 721 reviews" "
Rating 6 - Okay. 107 out of 721 reviews" "
Rating 4 - Poor. 28 out of 721 reviews" "
Rating 2 - Terrible. 5 out of 721 reviews" "

8.6/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

Reviews

8/10 Good

Evelina

Stayed 1 night in Aug 2020

8/10 Good

Jae, Tallinn

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The location is very good, in the old town next to the Gate of Dawn. The decorations are a bit outdated, but breakfast was good with a medium amount of variety. The staff was very nice and helpful!
Stayed 2 nights in Jul 2020

10/10 Excellent

Hafsteinn

Stayed 1 night in Jul 2020

8/10 Good

Andreas

Stayed 6 nights in Feb 2020

8/10 Good

Christopher

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Good location, good hotel
A decent hotel in a good location. Clean room and bathroom. Staff friendly enough. As it purports to being a 4* hotel i would have expected a kettle in the room. Also key to the room safe was only given on request which is a bit odd. These are minor drawbacks though, Its a good place to stay.
Stayed 2 nights in Dec 2019
Response from Hotel on 16 Dec 2019
Thank you for your kind reviw

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Nov 2019
Response from Hotel on 25 Dec 2019
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful old building in the old town. Spacious, clean rooms, shower and bath tub, lovely view, sir conditioned and warm, accessible
Stayed 4 nights in Nov 2019
Response from Hotel on 4 Dec 2019
Thank you for your kind review.

10/10 Excellent

Abdulla

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fair Hotel
Cozy hotel with great location .. right at the edge of the old town .. close to many restaurants, cafes .. the hotel is basic but fair enough to spend few days at ... even though I thought it needs lots for refurbishments and renovations .. price was high comparing to the hotel’s standard ..
Stayed 3 nights in Nov 2019
Response from Hotel on 17 Nov 2019
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Jak, London

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel, great location, helpful staff, breakfast was one of the nicest we have had in a hotel. Highly recommend
Stayed 3 nights in Oct 2019
Response from Hotel Manager on 12 Nov 2019
Thank you for your kind review!

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities
The location is great, the staff was first class. The building is very old making it quaint however the age does make it less comfortable.
Stayed 3 nights in Oct 2019
Response from Hotel Manager on 28 Oct 2019
Dear Guest, thank you for your kind feedback.

10/10 Excellent

Jim, London

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very well located hotel excellent staff very helpfull
Stayed 4 nights in Sep 2019
Response from Hotel Manager on 25 Oct 2019
Dear Jim, Thank you for your kind review.

8/10 Good

David

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location
The hotel is in the perfect place to explore the old town. Near plenty of restaurants and bars. Absolutely fantastic location. The hotel itself is ok, nothing glamorous, but perfectly fine. If you’re planning on doing work in the room, a bit more awkward, with the desk and chair not perfect or suited to this. Dinner was good. Breakfast a mix between typical continental and warm / hot typical Lithuanian breakfast e.g. meat in a pancake wrap which was very nice.
Stayed 2 nights in Sep 2019
Response from Hotel Manager on 28 Oct 2019
Dear David, thank you for your kind review.

8/10 Good

Erin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2019
Response from Hotel on 28 Oct 2019
Thank you!

8/10 Good

Mirjam

Stayed 2 nights in Sep 2019

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service
Nice hotel for quick stay- room was a bit outdated. Restaurant was cute, staff was great.
Stayed 2 nights in Aug 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service
Stayed 4 nights in Jul 2019

8/10 Good

leonid

Liked: Cleanliness, staff & service
Stayed 3 nights in Jul 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice location, nice sized room, could have done with another pillow, didnt like the noise from.the summer room outside, was woken a few times by the staff setting up and also the rain on tje canopy
Stayed 4 nights in Jul 2019

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Staff very helpful, however at breakfast they were slow to refill dishes that had run out. Liked that the breakfast had lots of local food. Rooms were very hot and now means of cooling them down. It was hot outside. Opening windows was ok, but we wee at the front and with the window open it was noisy
Stayed 3 nights in Jun 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellentlocation and helpful people. Wonderful breakfast
Stayed 3 nights in Jun 2019

6/10 Okay

BE, Australia

Travelled with partner
Liked: Staff & service
Location is fabulous. Room is super large but pillows were terrible. Breakfast was ok.
Stayed 2 nights in Jun 2019

6/10 Okay

Gary P

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in Apr 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Nov 2018

10/10 Excellent

Elaine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very friendly and helpful staff. Good location. Hotel needs to have rubber non slip mats in tubs as well as fans grips for the elderly.
Stayed 3 nights in Oct 2018

10/10 Excellent

nudge, cambridge

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
nice hotel in the middle of the old town, staff friendly and efficent
Stayed 4 nights in Oct 2018

10/10 Excellent

John, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ideal hotel for Vilnius City Break
Smart, comfortable, spotless & well-maintained. Friendly, helpful staff. Good breakfast in delightful cellar restaurant. Perfect location in the old town, with everything walkable. Pedestrianised street, so quiet at night.
Stayed 4 nights in Oct 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Oct 2018

8/10 Good

Matthew, england

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
located right in the heart of Vilnius Old Town
Hotel is located right in the heart of Vilnius Old Town, next to Gate of Dawn, Lithuanian National Philarmonic and Orthodox churche. Many coffee shops, bars, pubs, restourants around, its very lively/ noisy street with many tourists and locals, but inside hotel is nice and quiet. Plenty attractions on foot or you can get taxi ( quite cheep taxi), from Royal hotel to Akropolis ( largest shopping and entertaining centre) cost approx. 6-7 euros.
Stayed 4 nights in Sep 2018

4/10 Poor

Carol

Disliked: Cleanliness, room comfort
Damp bed linen
There was nothing basically wrong with the hotel but I arrived at 1am and the bed linen was slightly damp. It was cool temperature anyway and this didnt help - at least it was clean!
Stayed 1 night in Sep 2018

8/10 Good

Lynne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2018

8/10 Good

Anna

Liked: Cleanliness, staff & service, room comfort
Stayed 3 nights in Aug 2018

10/10 Excellent

Felix, West Virginia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel for visitors from the U.S.
This is a fine hotel in a great location in Vilnius. The staff is knowledgable and makes it comfortable for visitors from the U.S. We would stay there again happily.
Stayed 3 nights in Jun 2018
Response from Hotel Manager on 2 Aug 2018
Dear Felix, Thank you for your kind review

4/10 Poor

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
The elevator was out of order (more on this later). They initially gave me a room on the first floor in the back. I refused it because aI could not get my big suitcase the very narrow spiral staircase. They put me up in a great room on the 3rd floor. I am giving this hotel a bad rating because of the elevator issue. I arrived on a Saturday and was told that the elevator would be fixed on Monday; I left on Tuesday and it was still not fixed. I do not think that this elevator is ever going to get fixed. Make sure to ask if the elevator is working before you decide to book this hotel. s
Stayed 3 nights in Jun 2018

10/10 Excellent

San, Vilnius

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing Very helpful staff , Great location in Very happy about staying in this hotel !
Stayed 1 night in May 2018

8/10 Good

Andrea

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent location & good value for money
Excellent location. Friendly staff. I stayed 2 nights on a business trip and would certainly stay again .
Stayed 2 nights in Jan 2018

10/10 Excellent

paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2017

10/10 Excellent

rebecca

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2017

10/10 Excellent

mandy, wednesbury

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent location
The location of this hotel is excellent. Everything is in walking distance no need to use transport. Staff very friendly and helpful. The breakfast was very good a wide choice was available and was kept well stocked. Room was clean and the underfloor heating in the bathroom was lovely. There are lots of Resturants and good bars near by. We did eat in the hotels resturant which again was excellent and not expensive. I would recommend this hotel.
Stayed 3 nights in Oct 2017
Response from general manager on 7 Dec 2017
Dear Guest, Thank you for your kind review

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
All of the hotel staff were extremely accommodating and cerainly went the extra miles to ensure our stay was first rate
Stayed 2 nights in Oct 2017

10/10 Excellent

Rod, Essex

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel only 15 minutes from Ground
Pleasant hotel, plenty of bars & restaurants in walking distance. The football ground is a short 15 minute walk. The bar in the hotel closed by 11:00. &10:00 on Sunday. Not sure if they had run out of beer & food though. We stayed out the back in the court yard very large room upstairs. Shower only & a little tight if you have a large frame. Tv in room large screen, but limited on english speaking channels. The Hotel manager dealt with a small problem & was extremely professional & spoke very good english. The breakfast was very good lots to choose from. pleasant surroundings coffee on tap fruit, cereal, cold meats & cheese. pickles herring & salmon, Hot buffet frankfurter beans bacon, hot veg, Pancakes different fillings. Toaster breads, jams. Pastries. If I come back would stay here again.
Stayed 4 nights in Oct 2017

8/10 Good

Paul, Hull

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Central hotel
I could not fault the hotel. Staff very good. Breakfast buffet was ideal
Stayed 2 nights in Oct 2017

10/10 Excellent

dalia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2017

6/10 Okay

Arlene, Sherman Oaks,CA

Liked: Cleanliness, staff & service
1950 Chic
The Europa Vilinius was a sweet trip to a different era. The staff was very friendly . The hotel is what it is, the furnising is very 1950, red, fuzzy material.The location is excellent. We found s great guide through a local guide service, she was well worth theprice and thetme that we spent with her a.she gave us excellent recommendations for restaurants.
Stayed 1 night in Jul 2017

8/10 Good

paul, canberra, australai

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
nice hotel in great location
The best part of the hotel is location in Old Town area, close to good restaurants and bars. We stayed for two nights and returned for another night. First room was OK although could do with updating. The room for our second visit was much nicer with a small balcony overlooking the street. The hotel has a lovely restaurant and bar with beer garden. Breakfast is particularly generous. Would highly recommend.
Restaurant
Stayed 2 nights in Jul 2017

8/10 Good

Jean

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent location
Good location in the old town, about 50 metres from the Gate of Dawn. Location makes it easy to access most attractions by foot. Plenty of restaurants and attractions within the vicinity.
Stayed 3 nights in Jun 2017

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Great location but needs some modernisation.
First time staying here. The location is excellent for the Old Town, and everything around is within walking distance, which is one main reason why I chose it. Service is good, and they quickly responded to my request for an airport transfer. It's also clean. But, the room and general decor and amenities look and feel extremely dated and tired. It needs a refurbishment inside, to bring it into the current age.
Stayed 2 nights in Jun 2017

10/10 Excellent

Ilona

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel
Very good hotel in very convenient spot.airport pick up service very good also.

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Brilliant
Brilliant hotel with a great breakfast and friendly service. The room was much larger than I expected and had everything I wanted.

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Good value hotel.
The staff was nice. The place was clean. Good Value and great lication.