Everything was wonderful from start to finish. In addition to the hotel's beauty, luxury and comfort, the location is perfect. The staff were all so wonderful: professional, friendly, helpful and informed. They helped with several of my reservations in advance, and gave terrific guidance on all matters. I can't imagine staying anywhere else in Vienna!
Visited for 2 nights with a couple of colleagues for a business trip - had been recommended to use this hotel by our clients. Very welcoming staff despite late arrival and immediately had a positive feeling about the place. All facilities were good - from the underground car park (not full), speedy lifts, immaculate rooms with good showers, choice of breakfast options (we chose continental as it was cheaper - but was still more than adequate) and v. pleasant bar. All in all, a great base to work from.