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Reviews of Best Western Vicksburg

2.5 out of 5
Best Western Vicksburg
2445 N Frontage Rd, Vicksburg, MS

Reviews

8.6

Excellent

Rating 10 - Excellent. 505 out of 1002 reviews" "
Rating 8 - Good. 328 out of 1002 reviews" "
Rating 6 - Okay. 88 out of 1002 reviews" "
Rating 4 - Poor. 50 out of 1002 reviews" "
Rating 2 - Terrible. 31 out of 1002 reviews" "

8.8/10

Cleanliness

9.2/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Dale

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet, friendly staff
Stayed 1 night in Apr 2024

4/10 Poor

Christopher, Monash

Disliked: Staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

10/10 Excellent

William, Sedona

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent value for travelers. Reasonable pet fee.
Stayed 1 night in Apr 2024

8/10 Good

Sue

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Smooth check in. Quiet and clean.
Stayed 1 night in Apr 2024

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, property conditions & facilities
They did keep up with the changing amenities which is much appreciated except that TV remote that man came in to work on it without luck but showed us the way around. Outage lasted from 8:30 to 11:00 due to severe storm. Three hours lost not the hotel's fault.
Stayed 1 night in Apr 2024

10/10 Excellent

Richard

Travelled with partner
Clean and comfortable.👍
Stayed 1 night in Apr 2024

10/10 Excellent

Milton, HOUSTON

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Trina, General Manager on 2 Apr 2024
Thank you Milton for your review. I appreciate your feedback. We look forward to your return

8/10 Good

Jade, McLean

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were very helpful! Older property showing its age. Breakfast included was good. Nice size room.
Stayed 1 night in Mar 2024
Response from Trina on 2 Apr 2024
Thank you for your review. We appreciate your feedback.]

8/10 Good

Paula

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was Clean
Stayed 1 night in Mar 2024
Response from Trina on 18 Mar 2024
Thank you for your review. I appreciate your feedback.

10/10 Excellent

Jeanne

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Trina on 14 Mar 2024
Thank you for your review. I apppreciate your feedback.

10/10 Excellent

Elaine

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything
Stayed 1 night in Jan 2024
Response from Trina on 20 Feb 2024
Thank you for your review. We appreciate your feedback.

10/10 Excellent

robin

Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location clean and staff was great
Stayed 2 nights in Feb 2024
Response from Trina on 20 Feb 2024
Thank you for your review. We appreciate your feedback.

10/10 Excellent

hector, miami

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bueno
Stayed 1 night in Feb 2024
Response from Trina. General Manager on 9 Feb 2024
Thank you for your review. We appreciate your feedback.

6/10 Okay

Pam

Travelled with pets
I stayed one night with one little dog and was charged a pet fee of $33.00. Ridiculous!!!!
Stayed 1 night in Jan 2024
Response from Trina on 1 Feb 2024
Thank you for your review. We appreciate your feedback. Pam, we inform you of the pet fee at check-in. In our area pet fees go upward of 150.00. I am sure that you are aware that most Hotels charge pet fees. It does not matter if you do is only 5lbs, we have to deep clean the rooms after every stay because we have guest that may be allergic. We do our best to accommodate everyone. Because you like to travel or need to travel with your pet, we do not exclude you from staying with us. And we also do not over charge as some hotels do. But as you continue to travel with your pet you will see that our rate is not so Ridiculous. And you had a clean room with a full hot buffet breakfast.

10/10 Excellent

Gary

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was awesome, very well cared-for and had great amenities. All the staff I met were exceptional and very helpful. Great place!
Stayed 11 nights in Jan 2024
Response from Trina on 19 Jan 2024
Thank you for your review. We appreciate your feedback.

8/10 Good

Linda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly staff
All the employees of the hotel that we encountered were extremely polite and friendly. They were a pleasure to talk with.
Stayed 2 nights in Jan 2024
Response from Trina on 19 Jan 2024
Thank you for your review I appreciate your feedback.

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great one night stay
Stayed 1 night in Jan 2024
Response from Trina on 12 Jan 2024
Thank you for your review.

8/10 Good

Catherine

Stayed 2 nights in Dec 2023
Response from Trina on 12 Jan 2024
Thank you for your feedback.

6/10 Okay

Lynette

Travelled with partner
Nothing was unique. It wasnot what i expected. I expected better for a best western.
Stayed 1 night in Dec 2023
Response from Trina on 1 Feb 2024
I am not sure what you meant by unique. We are Best Western, and that is all we advertise to be.

8/10 Good

Frank

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet and reasonably priced
Stayed 1 night in Jan 2024
Response from Trina on 12 Jan 2024
Thank you for your review. We appreciate your feedback.

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Trina on 12 Jan 2024
Thank you for your review. We appreciate your feedback.

10/10 Excellent

Phillip

Stayed 1 night in Dec 2023
Response from Trina, Manager. on 2 Jan 2024
Thank you for your review. We appreciate your feedback.

8/10 Good

Lynda

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from Trina on 20 Dec 2023
Thank you for your review. We appreciate your feedback.

8/10 Good

Melissa

Travelled with family
Liked: Staff & service
Stayed 1 night in Nov 2023
Response from Trina on 20 Dec 2023
Thank you for your review. We appreciate your feedback.

10/10 Excellent

Janet

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from Trina on 20 Dec 2023
Thank you for your feedback. We appreciate your feedback.

10/10 Excellent

Gary

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from Trina on 14 Dec 2023
Thank you for your review. We appreciate your feedback.

10/10 Excellent

Lawrence

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from Trina on 10 Dec 2023
Thank you for your review. We appreciate your feedback.

10/10 Excellent

Linda, LONG BEACH

Good breakfast. Clean, comfy room.
Stayed 1 night in Nov 2023
Response from Trina on 10 Dec 2023
Thank you for your review. We appreciate your feedback.

10/10 Excellent

Melissa

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was concerned when we arrived because it was outdoor drive up rooms, but was pleasantly surprised, the rooms are very nice and very clean. We booked here because it was pet friendly and has a great place for your pet to roam. The breakfast is great as well
Response from Trina on 4 Dec 2023
Thank you for your review. We apprecieate your feedback.

4/10 Poor

Jeanne

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Toilet was not clean. Furniture in disrepair.
Stayed 1 night in Nov 2023
Response from Trina on 10 Dec 2023
Thank you for your review. Ma’am, I am not sure what all of the issues you had but I would like for you to contact me.

10/10 Excellent

Melony

Liked: Cleanliness
Stayed 1 night in Nov 2023
Response from Trina on 4 Dec 2023
Thank you Melony for your review. We appreciate your feedback.

6/10 Okay

Caralyn

Travelled with family, Travelled with pets
Disliked: Cleanliness, staff & service
The property is old and the pet fee is ridiculous. We stayed in another Best Western in Amarillo who charged a $30 pet fee and this run down place charged $31 PER PET. We have 3 small dogs that don't even equal one lab-sized dog! So the cost of having pets was about the same as our room charge. Not worth it at all!
Stayed 1 night in Nov 2023
Response from Trina on 4 Dec 2023
Well Caralyn I'm sorry your feel that way. Our pet fee is 30 per pet, and there are places that charge way more than we do. I will take the it that you called us run down, as your just upet because of our pet fee. There are plenty of hotels in this area that you could have stayed. We ask for a pet fee because we have to deep clean behind every guest that bring a pet. There are some guests that bring there pets and they are not always clean. They allow there pets to use the bathroom in our rooms and leave it without saying a word. Our guests that choose to travel without their pets or have no pets do not want to go in a room and find that a pet has been there. Also, we have guests that have allergy to some pets. Either way, there are several reasons why we have pet fee's but you have the option to pay our 30.00 plus tax or not.

8/10 Good

Richard

Travelled with partner
Our stay was satisfactory. Room was nice. The bed was comfortable. Staf was very helpful in finding a place to eat near by. I would recommend them.
Stayed 1 night in Nov 2023
Response from Trina. on 4 Dec 2023
Thank you Richard for your review. We appreciate your feedback.

10/10 Excellent

Janet

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Nov 2023
Response from Trina on 14 Dec 2023
Thank you for your review. We appreciate your feedback.

10/10 Excellent

Robert, Brownsville

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay. Easy, pleasant check-in, clean, nice room, nothing beat up, all quite nice and as expected. Close walking distance to a grocery store as well as to convenient store as well.
Stayed 1 night in Nov 2023
Response from Trina on 22 Nov 2023
Thank you for your review. We appreciate your feedback.

4/10 Poor

BARBARA

Disliked: Cleanliness, property conditions & facilities
smelled of DOG
We immediately smelled dog when we entered our room ... too tired to change rooms. An old hotel but no excuse for dirty & smelly. We were disappointed!
Stayed 1 night in Nov 2023
Response from Trina on 24 Nov 2023
Thank you for your review. We could have moved you right away. We like to take care of any and all situations.But I am sure that your room was clean. Next time we would love to make sure you have a happy stay.

10/10 Excellent

stanford

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really nice friendly employees. Clean and quiet room.
Stayed 1 night in Nov 2023
Response from Trina on 24 Nov 2023
Thank you for your review. We appreciate your feedback.

6/10 Okay

Pablo

Stayed 1 night in Nov 2023
Response from Trina on 10 Dec 2023
Thank you Pablo for your review. We appreciate your feedback.

10/10 Excellent

Bobby

Liked: Cleanliness, staff & service, property conditions & facilities
Very easy in and out getting to your room and convenient
Stayed 1 night in Nov 2023
Response from Trina on 17 Nov 2023
Thank you for your review. We appreciate your feedback.

10/10 Excellent

Jeffrey

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were happy and pleased with our room. The check-in was quick and easy. Excellent hotel. Good breakfast.
Stayed 1 night in Nov 2023
Response from Trina on 13 Nov 2023
Thank you for your review. We appreciate your feedback.

10/10 Excellent

robert

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2023
Response from Trina on 15 Nov 2023
Thank your review. We appreciate your feedback.

10/10 Excellent

mary ann

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023
Response from Trina on 13 Nov 2023
Thank you so much for our score of 10. We appreciate your feedback.

8/10 Good

Sara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
One night stay
The hotel clerk was very nice She explained how to use the shower. Due to our age the clerk switched our room to the bottom floor Breakfast was with eggs bacon biscuits etc. The room was clean beds were comfortable. Chinese restaurant Waffle House and grocery store located next door The military battlefield was less than a mile away
Stayed 1 night in Nov 2023
Response from Trina on 13 Nov 2023
Thank you Sara for your review. We appreciate your feedback.

8/10 Good

Nancy

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Oct 2023
Response from Trina on 10 Nov 2023
Thank you for your review. I appreciate your feedback.

8/10 Good

Wendy

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
The check in process was awful the receptionist appear to be mad and not cooperative at all. She was rude the whole time
Stayed 1 night in Nov 2023
Response from Trina on 6 Nov 2023
Thank you for your review. However, Wendy it's hard to address this situation because you were not present. As per hotel policy, we require the name of the person who will be checking in to the room at the time of booking. This is for the security and privacy of our guests. Our number one policy is always the security and safety of our guests. Hopefully this will help to enlighten you in the future. So you know my front desk was not mad and uncooperative she was just doing her job. Have a great day.

10/10 Excellent

Joyce

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Would stay here again
Such a nice room, very comfortable. Even though located on a frontage road we heard no sound at all. The room was spacious, king bed comfortable.
Stayed 1 night in Nov 2023
Response from TRINA on 6 Nov 2023
Thank you for your review. I appreciate your feedback.

10/10 Excellent

Danny

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Stay
Excellent
Stayed 2 nights in Nov 2023
Response from Trina on 6 Nov 2023
Thank you for your review. I appreciate your feedback.

8/10 Good

Kenneth

Liked: Cleanliness, staff & service, property conditions & facilities
Decent place
Stayed 1 night in Oct 2023
Response from Trina on 6 Nov 2023
Thank you for the review. I appreciate your review.

10/10 Excellent

Craig

Liked: Staff & service, amenities, property conditions & facilities
Convenient location.
Stayed 1 night in Oct 2023
Response from Trina on 30 Oct 2023
Thank you for your review. We appreciate your feedback.

8/10 Good

Debra

Stayed 3 nights in Oct 2023
Response from Trina on 19 Nov 2023
Thank you Debra for your review. We appreciate your feedback.