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Train station across the street. Good dining available.
Matthew
Stayed 2 nights in Apr 2024
Response from Paola [Sales&Marketing Team] on 7 May 2024
We are located right in front of Venezia-Mestre Train Station and it is a 10/15-min bus ride to Piazzale Roma. It’s indeed very easy to reach Venice Island. You are just right: we boast a prime location! Glad you had the chance to try our restaurant too and enjoyed it!
Location , access to public transportation and breakfast was awesome but lack of proper ventilation in bathroom and lack of wall plug or usb outlets was huge problem !
Mehdi
Stayed 2 nights in Apr 2024
Response from Paola [Sales and Marketing Team] on 7 May 2024
Thank you for having let us know about your positive stay, we are glad to hear it! You do find us on the same page when it comes to the plugging options in our rooms: our in-room “socket set up” does not always cater for nowadays needs of multi electronic devices charges. This has been greatly noted and we do take it into consideration for any future plans of room restyling that might arise
6/10 Okay
Meline
3 May 2024
Meline
Stayed 1 night in May 2024
Response from Paola [Sales and Marketing Team] on 7 May 2024
Thank you for having stayed at Plaza and for having shared your positive stay experience.
Perfect spot to stay when visiting Venice. Right across the street from the train station meant a fast trip into and out of Venice daily. The included breakfast was decent and so convenient. 2:00 check in and noon check out suited our schedule. Would absolutely stay here again if I’m ever lucky enough to come back to Venice.
Rebecca
Stayed 4 nights in Apr 2024
Response from Paola [Sales and Marketing Team] on 3 May 2024
Thank you for having shared your positive stay experience, we are delighted you had a pleasant stay! Thank you for recommending us!
Response from Gianluca (Sales&Marketing Team) on 16 Apr 2024
Many thanks for your fully positive feedback; the entire team is looking forward to welcome you again!
6/10 Okay
David
Travelled with partner
8 Apr 2024
Liked: Staff & service, amenities
We loved the location for convenient transport to the island but the beds are far too uncomfortable and the stains on chairs in our room were a real turn off that such poor presentation was allowed .
David
Stayed 3 nights in Apr 2024
Response from Gianluca (Sales&Marketing Team) on 8 Apr 2024
Thank you for these notes and feedback, we are sorry some aspects of our stay did not meet your expectations. We will use your feedback to improve our service and facilities and for the future plans we have for our hotel. Thank you
8/10 Good
DARIO, Trieste
5 Apr 2024
DARIO
Stayed 1 night in Apr 2024
Response from Paola (Sales&Marketing Team) on 3 May 2024
Thank you! We really appreciate you dedicated some of your time to review us! :)
The stuff was very kind and helpful.. the hotel location is perfect
I really recommend this hotel for all the travelers
MOHAMED
Response from Gianluca (Sales&Marketing Team) on 21 Mar 2024
Thank you so much for your glowing review! We're thrilled to hear that you found our staff to be kind and helpful, and that you enjoyed the location of our hotel. Your recommendation means a lot to us, and we look forward to welcoming you back again in the future!
4/10 Poor
Pei Wah
Travelled with group
16 Mar 2024
Liked: Staff & service
Disliked: Property conditions & facilities
The room is quite old with dated furniture. The 1st room they gave us - there are no electrical socket in the room except for 1 socket which is already plugged to the TV and minibar. We were not able to charge our devices at all. We went down and feedback to them and they changed our room which has at least 1 electrical socket by the side of the bed. I was told most of the rooms only have no or only 1 socket. Given that we live in digital world with at least 2 or 3 digital devices, sockets are crucial in hotel rooms. I have never seen a hotel that has inadequate sockets in their room. The only good thing about this hotel is that its just across Mestre station which is easy for us to get to venice main islands and other parts of Italy with ease.
Pei Wah
Stayed 2 nights in Mar 2024
Response from Gianluca (Sales&Marketing Team) on 18 Mar 2024
Thank you for these notes and feedback, we are sorry some aspects of our stay did not meet your expectations. We will use your feedback to improve our service and facilities and for the future plans we have for our hotel. Thank you
10/10 Excellent
Margaret
Travelled with group
4 Mar 2024
Liked: Cleanliness
Disliked: Staff & service
Not enough staff
Margaret
Stayed 1 night in Jan 2024
Response from Paola [Sales and Marketing Team] on 5 Mar 2024
Thank you for your feedback and comment, we really appreciate you enjoyed an overall positive stay! Thank you also for the time to leave some suggestions. Many thanks. Paola (Sales&Marketing Team)
Response from Gianluca (Sales&Marketing Team) on 2 Feb 2024
We are delighted to read you had a pleasant stay and everything went smootly.We are looking forward to host you again soon!!
8/10 Good
Rebecca
Travelled with partner
26 Jan 2024
Liked: Cleanliness, staff & service, amenities
Good value, very cold bathrooms and walls are thin but overall good, very clean and convenient for sight seeing and the connection via bus & train to other cities.
Rebecca
Stayed 4 nights in Jan 2024
Response from Gianluca (Sales&Marketing Team) on 29 Jan 2024
We really appreciate your positive review, thank you for having shared your comments!
10/10 Excellent
Benjamin
27 Nov 2023
Benjamin
Stayed 1 night in Nov 2023
Response from Gianluca (Sales&Marketing Team) on 18 Dec 2023
Situated directly across from the train station in Mestre, this was absolutely the best location for our needs. We took the bus or train into Venice lagoon with the commuters, depending on traffic. The staff were pleasant and helpful. Several nearby restaurants were excellent. It wasn't always quiet, but was a good value for the money. The room luxurious and clean.
Sue
Stayed 4 nights in Nov 2023
Response from Gianluca (Sales&Marketing Team) on 13 Nov 2023
Thank you for your positive comment and for sharing it with us! Our staff will be extremely happy reading your feedback, appreciated :)
Response from Gianluca (Sales&Marketing Team) on 9 Nov 2023
We are located in a tactical area; in front of Venice Mestre train station and 20 min by taxi/bus from VCE airport.All the team hope to welcome you again soon!!
We appreciated being on the mainland after we saw the giant crowds on the island. The Plaza is across the street from the train station which was very convenient. The room was super clean and quiet. We loved staying at the Plaza.
Robert
Stayed 4 nights in Oct 2023
Response from Paola [Sales and Marketing Team] on 8 Nov 2023
We are so glad you fully enjoyed your stay! Thank you for your rating and kind words!
Response from Gianluca (Sales&Marketing Team) on 2 Nov 2023
Thank you for having stayed at Hotel Plaza Venice and for having shared your positive stay experience.
8/10 Good
Brenda
Travelled with partner
28 Oct 2023
Liked: Cleanliness, staff & service, amenities
Great location for train station, service very good and a big variety for breakfast. Only negative was the sound from the back of the property could be heard until after 0130 it was some party!!!
Brenda
Stayed 1 night in Oct 2023
Response from Gianluca (Sales&Marketing Team) on 31 Oct 2023
Thank you for this review. We are located in a city environment which sometimes turns out to be busy. Several other business around organize night events but within the local regulations required by the Venice City Council (both in terms of timing and level of decibel/sound/noise). Thank yo
Nice property.
Great breakfast included.
Staff great.
Train lines across the street
Only negative- don’t wander off as it gets a bit sketchy a couple of blocks away from the hotel
John
Stayed 2 nights in Oct 2023
Response from Paola (Sales&Marketing Team) on 13 Oct 2023
Thank you for having rated us and dedicated some of your time to provide us with your feedback, we appreciate it!
Hi Plaza Hotel has a perfect location directly opposite the Mestre train station so a 1 minute walk to get a train into Venice and 5 min walk from the drop off and pick up for buses to Marco Polo Airport. The Staff were very helpful and friendly. Housekeeping kept the room clean although they occasional failed to restock coffee satchels etc. There was Also a lack of any USB charging sockets in spite of many blanked sections around standard outlets where they could to added, so I needed to make a trip to the local Coop to invest in an additional adapter. I found the bed comfortable and the air con fairly quiet. I am afraid from a short walk around Mestre I saw nothing to bring me back, but it is a perfect base for exploring Venice
Peter
Stayed 4 nights in Oct 2023
Response from Paola [Sales&Marketing Team] on 10 Oct 2023
Thank you for taking the time to review us! You do find us on the same page when it comes to the plugging options in our rooms: our in-room “socket set up” does not always cater for nowadays needs of multi electronic devices charges. This has been greatly noted and we do take it into consideration for any future plans of room restyling that might arise
Staffs are very nice. Property are clean. We arrived early before check in time. When we came back hotel at night, the hotel has already assigned room for us. The luggage was in our room.
Ashley
Stayed 1 night in Oct 2023
Response from Paola [Sales and Marketing Team] on 6 Oct 2023
Thank you for this comment! We are glad you enjoyed your stay with us. Thank you for having shared your feedback!
The Hotel Plaza is the MOST CONVENIENT and NICEST hotel across from the Venezia Maestre station....literally across the street.
A very welcoming and helpful staff, great daily buffet breakfast, lovely room, good shower/bathroom, comfortable and clean beds. And, just a 10 minute ride to Venezia. Save time, buy roundtrip tickets.
Patrick
Stayed 3 nights in Sep 2023
Response from Gianluca (Sales&Marketing Team) on 4 Oct 2023
We thank you for taking time to share your experience. We are delighted to read you have such a pleasant experience with us and we are happy to know that you were pleased with our reception service. We are looking forward to welcoming you back soon!
Beware of major bed bug problem in this hotel!!!!!
Booked 2 nights through Expedia for its 4 star rating and location during my trip in Europe but left Venice for Paris with bed bug bites all over my body. Showed these bug bites to the front desk and was told to send the pictures to the hotel which I did and received a reply saying Pest Control said it’s a general problem in the area with an apology for the inconvenience. Instead of a hygiene room I got terrible bed bug bites all over my body from the hotel, these bug bites were so itchy and looked red and disgusting that totally ruined my trip. I wish I could post some pictures of these bug bites on my body. If you need a clean place to stay for your trip, look somewhere else!
Ross
Stayed 2 nights in Sep 2023
Response from Gianluca (Sales&Marketing Team) on 10 Nov 2023
We are extremely sorry; as you mentioned we contacted pest control and they told us that it was a general problem; our cleaning standard are always high and we are sorry if you didn't have the same feeling about it. We have contacted you by email in order to figure out how to handle as best as possible this feedback. We hope you were pleased with it.
Loved being across the street from the train terminal.
Jorge
Stayed 3 nights in Sep 2023
Response from Gianluca (Sales&Marketing Team) on 20 Sept 2023
Thank you so much for leaving such a good review following your stay in our hotel. Our location is indeed extremely convenient; thank you to remark it.
Our stay here was great. With the train station directly across the road it was very easy and convenient to get over to venice at any time we wanted. The hotel was clean and the staff were very friendly. Our room was clean and the ac was amazing considering the heat. Breakfast each morning had a good selection and could cater to my dietary needs. I will say a hotel of this calibre should have better tv and movie options especially cinsidering it would be mostly travellers passing through... wouldn't hurt to get netflix.
Danielle
Stayed 4 nights in Aug 2023
Response from Gianluca (Sales&Marketing Team) on 22 Aug 2023
Thank you for your feedback and comment, we really appreciate you enjoyed an overall positive stay! Thank you also for the time to leave some suggestions, really apreciated.
6/10 Okay
Alexander
12 Aug 2023
Liked: Property conditions & facilities
Alexander
Stayed 2 nights in Aug 2023
Response from Paola (Sales&Marketing Team) on 14 Aug 2023
Thank you! We appreciate you dedicated some of your time to review us!
10/10 Excellent
Anna
9 Aug 2023
Anna
Stayed 2 nights in Aug 2023
Response from Paola [Sales and Marketing Team] on 31 Aug 2023
Thank you for having let us know about your positive stay, we are glad to hear it!
Spacious rooms, very clean, located next to the Mestre train station.
Marie-Eve
Stayed 1 night in Aug 2023
Response from Gianluca (Sales&Marketing Team) on 7 Aug 2023
Thank you for your lovely feedback; we are located in a really tactical area; thank you to remark it.We hope to welcome you again here at Hotel Plaza Venice!
8/10 Good
Isabel
5 Aug 2023
Isabel
Stayed 3 nights in Jul 2023
Response from Gianluca (Sales&Marketing Team) on 7 Aug 2023
Thank you for your feedback and for sharing it with us.Kindly
8/10 Good
ALEXANDRA, North Vancouver
1 Aug 2023
ALEXANDRA
Stayed 3 nights in Jul 2023
Response from Gianluca (Sales&Marketing Team) on 22 Aug 2023
Many thanks for your feedback!We hope to welcome you again soon.