View from property

Reviews of Hotel Kappa

3 out of 5
Hotel Kappa
Via Trezzo 8, Mestre, VE

Reviews

6.8
Rating 10 - Excellent. 56 out of 317 reviews" "
Rating 8 - Good. 105 out of 317 reviews" "
Rating 6 - Okay. 73 out of 317 reviews" "
Rating 4 - Poor. 45 out of 317 reviews" "
Rating 2 - Terrible. 38 out of 317 reviews" "

7.0/10

Cleanliness

7.8/10

Staff & service

4.8/10

Amenities

6.4/10

Property conditions & facilities

4.4/10

Eco-friendliness

Reviews

6/10 Okay

José

Travelled with partner
Liked: Staff & service
Enough if you are only going there to sleep. Has good transportation to Venezia.
Stayed 1 night in Sep 2023

4/10 Poor

Tanja

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
In our first room we found an ant's nest underneath the mattress. In our second room we found Cockroaches. Then there is no breakfast at all, a massive amount of pigeons faeces on the terrace, No fridge in the whole building, The bathrooms smelled awful and of urine and poo.
Stayed 4 nights in Sep 2023

6/10 Okay

Varsha

Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Sep 2023

4/10 Poor

Dona

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2023

8/10 Good

Janet

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good budget friendly stay
I stayed for two nights last week. They were very kind at the reception about my late check in and the room was clean. There was plenty of towels in the bathroom, however no toilet paper the first night (found a new roll in the room when I came back the next day). The AC worked the first night and in the morning but the next evening it wouldn’t turn on and unfortunately even though I told the reception, no one came to have a look at it and I was told to open the windows. Since the room was on the balcony level I couldn’t open the windows to get some air in as people on the balcony were able to see into the room (I realised this when I made eye contact with someone in the mirror the first morning when get ready - awkward). So unless you want people to have a full view of what you’re doing, you can’t open the windows. Quite unfortunate since it was around 30 degrees. Other than that, it’s a good budget friendly place, about 30-40 minutes away from Venice on the bus, close to cafes, restaurant and shops, in a nice area. Oh and the bed wasn’t exactly comfortable, could feel the springs dig into my back all night so I probably wouldn’t want to stay for more than 2-3 nights
Stayed 2 nights in Sep 2023

2/10 Terrible

Anja

Stayed 2 nights in Sep 2023

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Disgusting room
The hotel room had an awful stench of urine. The bathroom was unbearable due to the smell. The shower was broken, we reported it and were told we had to deal with it. The carpets were dirty. It was awful. I would not recommend staying here at all. In my opinion the hotel should be closed down and refurbished.
Stayed 2 nights in Aug 2023

4/10 Poor

Steffanie

Stayed 2 nights in Jul 2023

8/10 Good

Tigran

Liked: Staff & service, room comfort
Stayed 1 night in Jun 2023

2/10 Terrible

Dale, Winnipeg

Disliked: Cleanliness, property conditions & facilities
Not one ac worked we tried 6 rooms
Stayed 1 night in Jun 2023

2/10 Terrible

Saul

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
The staff don’t speak English or even Italian. Really bad odor in room and bathroom, dirty , moldy, horrible beds and sheets. The hotel is rated “3 stars” I don’t know how, IT IS PROBABLEY ONLY A 1/4 OF A STAR. Avoid this hotel, you will loose your money. WE RENT IT THROUGH ORBITZ, BUT LAST 2 hours there and leave. It was a waste of time and money.
Stayed 1 night in May 2023

4/10 Poor

florent

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Run down hotel
Hotel location is great but hotel itself is run down, very outdated, in need of TLC (many defects), etc. My first impression when I opened the door was how dodgy it looked. If you can go past it, it may not be that bad, I certainly managed to sleep well, and it still felt clean overall. Also for some strange reason I could not use my bank cards inthis hotel whereas I could use it elsewhere? In short great value if you can bear the state of the hotel!
Stayed 2 nights in May 2023

2/10 Terrible

Lina

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not recommended
This was the worst hotel I have ever been in my life. No housekeeping, no TV, no air conditioning. Staff were awful. The noise was enormous. They lied about everything. There’s no mall attached, and they did not say that there is a bar underneath the hotel. The noise was on believable. I can’t believe they’re even on Hotels.com. Everything they said on the website for Hotels.com was a lie. I will never recommend them they’re awful!!
Stayed 4 nights in May 2023

2/10 Terrible

Agnes

Disliked: Staff & service, amenities, property conditions & facilities
Absolutely terrible experience! Dirty, spiders were running around. Our room smelled awful! Stuff didn't speak english. Beakfast was promised, but there weren't any. But the godawful smell was definitely the worst! If only I can give this hotel 0 star!
Stayed 6 nights in Feb 2023

10/10 Excellent

Giancarlo, Paterson

Liked: Staff & service, amenities
Stairs
Stayed 1 night in Feb 2023

2/10 Terrible

Maja

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This “hotel” is the worst place I have ever been to: smelly, dirty room, mold everywhere, broken shower door, sink, ants in the bathroom, human hair in the shower, trash in the drawer by the bed, .. lady at the check-in didnt speak english, she knew maybe 5 english words, also she could not find my reservation … The smell because of the mold in the room was so bad we had to sleep with open window (in february!), overall really bad experience.
Stayed 1 night in Feb 2023

8/10 Good

Muhammad

4/10 Poor

Mohsen

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The staff were kind and friendly. But the room and its facility were terrible, unbelievable low quality, dirty, full of damaged. Their blanket was thin and uncomfortable and dirty. The sink was clogged. warm water flow was good and very hot, but almost no cold water, which make the water connection unuseable. the heating in checked in was fine, but in the evening it gets off and we had no heating till check out, then we slept in freezing room in Venice winter. this hotel makes our new year exoerience in lovly Venice, terrible.

4/10 Poor

Luis Diego

Travelled with group
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The rooms where we stayed were totally different to what you see on pictures. The floor was too dirty, the bath didn’t work properly and the beds didn’t seem too much clean. People who worked there were fine, but we had a very bad experience with hotel itself!
Stayed 1 night in Oct 2022

2/10 Terrible

Amir, Even Yehuda

Travelled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
Starting with Check in- we booked family room with 5 beds, and got a normal room with double bed and dorms bed, overall for 4 instead of 5 persons. The clerk at the front desk was able to solve it eventually. Hotel is old and not in good condition. Smell is not good, especially in the room. Old furniture and bad maintenance of the rooms. Our room was having a torn curtain and also in the bath: the shower was missing 1 door, the shower flooded since the pipes were probably blocked, Gothelf main light was missing bulbs so it did not work, the light over the mirror had 1 of 2 damaged light.
Stayed 1 night in Aug 2022

8/10 Good

amer

Stayed 8 nights in Jun 2022

6/10 Okay

Axinte

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Jun 2022

4/10 Poor

Verified traveller

Travelled with family
Disliked: Property conditions & facilities
Dissapointing for this price
The room had cigarette smoke. Card was not working to open door. We had ants inside our room. No fridge, bad air smell, no curtain on the window, old furniture. Noise
Stayed 1 night in Jun 2022

6/10 Okay

William

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Hotel Kappa was nice until the morning of checkout. The guy behind the counter with the beard really didn't want to call me a taxi to the airport. Rather than him just calling, he basically told me to call and then scrambled to find the phone number for me (which fortunately went through). Other than that last lack of hospitality, the place was fine for the price.
Stayed 1 night in May 2022

2/10 Terrible

Ana Luisa

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Filthy
This hotel was not at all what I expected. A place that welcomes visitor can be a simple place but clean, specially during COVID. I asked to change rooms and each one was dirtier than the other. I left the next day. Would have left the same night but it was too late .
Under my bed when I entered.
Stayed 5 nights in Dec 2020

8/10 Good

S

Stayed 1 night in Aug 2020

4/10 Poor

Verified traveller

Business traveller
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort
Not suitable for bussiness travellers
Very old and dated. Photos must have taken 10 years ago. Not ventilated
Stayed 2 nights in Sep 2019

6/10 Okay

Maria

Liked: Staff & service
Disliked: Property conditions & facilities
Hotel needs to be updated
The staff was friendly and helpful
Stayed 1 night in Sep 2019

4/10 Poor

Ryan

Disliked: Room comfort
You get what you pay for
The bed was extremely uncomfortable, the shower door wouldn’t stay secure, the light in the bathroom burned out and we couldn’t get anyone to replace it, and the night attendant was fast asleep on a couch when we departed for an early flight hoping to get a cup of coffee.
Stayed 2 nights in Sep 2019

10/10 Excellent

IAIN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service
Staff were grest and even give us a lift into venice for free rooms clean and tidy
Stayed 1 night in Sep 2019

6/10 Okay

Verified traveller

Travelled with partner
The place was small but ok. Has no irons so bring your own. Very nice terrace though.
Stayed 1 night in Aug 2019

8/10 Good

KULSOOM

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful mestre
It was very nice
Stayed 1 night in Aug 2019

8/10 Good

Ross L

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2019

8/10 Good

Maurizio

Liked: Staff & service
The room and the fornitura where old bathroom Fouset not working properly very small and not so clean
Stayed 2 nights in May 2019

6/10 Okay

Dalrene Teresa Keerthika

Liked: Cleanliness, staff & service
Disliked: Room comfort
Money waste
Stayed 4 nights in Apr 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Stayed 3 nights in Nov 2018

6/10 Okay

Verified traveller

Liked: Staff & service
Stayed 3 nights in Nov 2018

10/10 Excellent

Greg D

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Mainland near Venice!
Very unique hotel. Converted Villa, close to transit. Staff super helpful.
Stayed 4 nights in Jul 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Great location for a launch pad to Venice.
We booked a 2-night stay at this hotel to visit Venice with our two boys. The front desk person was very helpful in giving information on how to get to Venice, and made recommendations in town for restaurants. She also spoke very good English. The hotel location is great, as there is a bus stop just around the corner. You can purchase a ticket for the bus at the store next door. The cost is 1.5 E per person, cash only. Once at Venice, you can purchase day passes and use a credit card to pay. You can get discounts for children once on the island, where as the store next door can only sell standard (full price) passes, and requires cash only. The hotel has a large balcony which didn't seem to get much use when we were there... but it was a nice place to hang out. The breakfast buffet in the morning runs for 3 hrs, and has a number of fresh pastry items, as well as other things you might expect like yogurt, cereal, etc. There was a coffee machine that made a variety of hot beverages as well. It was one of the better breakfast setups that we had during our stay in Italy. Bed and pillows were a bit firm, and the WiFi seemed a bit slow, but other than that, we had a great two night stay.
Stayed 2 nights in Jul 2018

10/10 Excellent

delilah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great family rooms
roomy and nice rooms with wooden beamed ceilings with enough space for 5 people. good breakfast spread. nice neighborhood with several restaurants nearby.
Stayed 1 night in May 2018

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Basic But Clean
A clean, friendly hotel. But just a little too basic for us. Breakfast was limited. The bathroom was small but kept in good order and clean. There was no view from the room with only a skylight for outside light. The room was clean and kept in good order. I would recommend it on the principle the person asking understood what was on offer.
Stayed 2 nights in May 2018

6/10 Okay

Carolynn

Liked: Cleanliness, staff & service
PLEASANT STAY
We had a good stay at the hotel. Front desk was very helpful No elevator so had to carry luggage up to 3rd floor. Also shower is bathroom very small.
Stayed 2 nights in May 2018

4/10 Poor

Paul, Canada

Disliked: Cleanliness, property conditions & facilities, room comfort
Hotel to Reach Venezia - But That's About It!
We will NOT stay at this hotel again. Expensive for what it provides. The food for breakfast was poor, the juice machine dispensed only colored water - no juice. The room's poor laminate flooring installation had ants entered into the room. The bathroom was ABSOLUTELY the worst. None in our family (and we're not big people!) could sit at the toilet because it was only centimetres from the shower wall - we had to do our business sitting on the toilet at a 45-degree+ angle. The shower is SO small that every time you turn around, you hit the handle and either turn off the water or scald/freeze yourself depending how you hit the handle. Only 2 hangers in closet for a 3-person room! The hotel has NO WHEELCHAIR ACCESSIBILITY. No elevators, you need to carry your luggage - they don't offer to help. Red carpet at the front entrance is frayed and loose - I tripped and twisted my ankle. A local recommended this hotel because it is far away from the 'dangerous' hotel area next to the train station. It's a fairly long bus ride to Venice. There are two buses with the same number (3?) to the hotel from Venice: Carpenedo goes to the hotel, the other stops half way and then you have to wait for the Carpendo to get you to the hotel stop. The hotel is located in the middle of NOWHERE, especially for restaurants. One attached to the hotel is very expensive seafood, the other pizza joint down the road is lousy food. Excellent! ice cream shop a block away where the lady makes her own ice cream.
Stayed 3 nights in Jul 2017

6/10 Okay

Kasia, Edmonton, Canada

Liked: Cleanliness, staff & service
Bus stop to Venice very close to the hotel. Room was clean, but loud (close to the vending machine).
Stayed 1 night in Aug 2017

6/10 Okay

Alayne

Liked: Cleanliness, staff & service
Adequate stopover
Hotel was convenient for getting the bus into Venice. We parked on the street which was a bit nerve racking but worked out ok. The guy on reception when we checked in was quite abrupt but the rest were helpful. We stayed for 2 nights and we had towels changed and a clean which was good. Room overall was a bit tight for 4 of us. It did the job but overall was rather basic. Breakfast choice was good and they kept it well stocked. Coffee not so good.
Stayed 2 nights in Aug 2017

8/10 Good

CHRISTIAN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2017

6/10 Okay

GAD

Disliked: Cleanliness, property conditions & facilities, room comfort
Good location to Venice (near a bus stop)
Located near a direct bus stop to Venice. Hotel is basic, and without an elevator (had to take all luggage to third floor by myself).

6/10 Okay

Verified traveller

Liked: Cleanliness
The room was a nice size. Shower was very small. Easy access into Venice. The girl at reception was very helpful

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
staff was knowledgeable especially in the transit system to venice. there no elevators and all the rooms are on the second and third floors.