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Reviews of Ca' del Moro

Ca' del Moro
Via Malamocco 83, Venice, VE

Reviews

8.0

Very good

Rating 10 - Excellent. 159 out of 564 reviews" "
Rating 8 - Good. 274 out of 564 reviews" "
Rating 6 - Okay. 71 out of 564 reviews" "
Rating 4 - Poor. 41 out of 564 reviews" "
Rating 2 - Terrible. 19 out of 564 reviews" "

8.6/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

alison

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities
The property was very clean and staff very helpful. The pool area was lovely and always plenty of space.
Stayed 5 nights in Jul 2023
Response from MF on 30 Aug 2023
Thanks!!!

10/10 Excellent

Lorna

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice hotel!
Staff very helpful, hotel was very clean. It was exactly as we had read about it. Others complain about things that are clearly stated on the website and booking sites. We wanted a few days to lie by the pool after a busy cruise from Venice so it was perfect. Breakfast was beautiful, we bought lunch from pool bar and then got the convenient bus to Lido town for dinner in the evening. €1.50 each, one way. Lots of Sun loungers around a very clean pool which wasn’t very busy. Lots used the beaches on the island but we didn’t. Could have got the bus to the town and the water taxi over to Venice each day, lots of travel packages for buses and trains etc. Would recommend this hotel!
Stayed 3 nights in Jul 2023
Response from MF on 6 Aug 2023
Thanks!

10/10 Excellent

Giulia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Friendly, helpful staff, great pool, tasty food, only downside was a/c was too efficient!!!
Stayed 6 nights in Jun 2023
Response from MF on 15 Jun 2023
Thanks!!!

10/10 Excellent

Roberto

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Friendly and professional staff.
Stayed 3 nights in May 2023
Response from MF on 3 Jun 2023
Thank you very much!!!

10/10 Excellent

Declan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff, good breakfast options available,in a nice quiet area with buses running every 10 minutes to and from the waterbus
Stayed 4 nights in Apr 2023
Response from MF on 3 Jun 2023
Thank you!!!

8/10 Good

Chelsea

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
*
Stayed 2 nights in Apr 2023
Response from MF on 3 Jun 2023
thank you!!!

10/10 Excellent

Susy

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very friendly, accommodated my friend's dietary needs, and was very prompt. Scandinavian-style room. I'd suggest a full-length mirror behind the door or somewhere else in the room since there was only one in the bathroom (over the sink). No plugs were available by the desk, and the ones on each side of the beds required pulling the night table away from the bedboard in order to be able to plug our electronics.
Stayed 3 nights in Oct 2022

10/10 Excellent

Leslie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Sep 2022

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2022

10/10 Excellent

Jesper

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2022

10/10 Excellent

John

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2022

4/10 Poor

Federico

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Mal servicio.
Al llegar el aire acondicionado no servia, lo reporte a la recepcion y me dijeron que lo podian prender solo hasta el 15 de mayo y pidiendo permiso al municipio por razones de control de emisiones, ante ese argumento pues me quede callado. El segundo problema es que pague por FREE POOL ACCESS y la piscina la abrian hasta el 15 de Mayo, osea cerrada pero cobran por el acceso. El tercer problema es que ofrecen traslados gratis a la Estacion de autobuses y cuando preguntas en recepcion, dicen que no es verdad a pesar de tener una hoja con esa informacion a la entrada del Hotel. Al final no me regresaron los 10 euros del acceso a la piscina, el cuento del aire acondicionado fue una mentira y lo solucionaron cuando les hice un drama en la recepcion, entonces mandaron a un tecnico y lo arreglo en 10min. Lo del traslado gratis no lo discuti mas.
Stayed 4 nights in May 2022
Response from M.Folin on 17 May 2022
Dear Guest, we are sorry for any missunderstanding but as i told you very well on every web site mobile or not devices you use is written that the swimming pool is an outdoor pool open only for the season. More or less from may 15 to sep 15. In your reservation you did not pay anything for the swimming pool so we cannot refund what we not charge. For what concern the air condition it is always difficult to switch in time to make every guest happy. Only 24 hours before your arrival somebody was still asking for heating, as well in your room there was a technical problem resolved at 11pm from our service. We try to give you a kind of compensation but you did not accept. Kind Regards Mariano Folin

10/10 Excellent

Verified traveller

Stayed 3 nights in Oct 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Not much to say. Only there to sleep. Near venice and cheaper than right on the island
Stayed 2 nights in Sep 2019

4/10 Poor

NikH, Wilkes-Barre

Business traveller, Travelled with group
Liked: Staff & service, amenities
Disliked: Cleanliness
We found tampon wrappers in bathroom garbage. Used bar of soap under sink. Comfortable but small bed(Europe we were not expecting large beds) room lacking in safe, refrigerator, drawers for clothes. Tips in curtains.
Stayed 6 nights in Sep 2019

10/10 Excellent

Feliza Amie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Place
The place is very accessible to public transportation. From 830-1030 there is a free shuttle the hotel offers their guests to and from the Water Bus stations which is great service! The breakfast is good as well. Rooms are clean and the guys ( a bit younger) who was at the registration when we arrived was so helpful and sketched a map of the popular places to see. That was awesome! Otherwise, we were very satisfied!
Stayed 2 nights in Sep 2019

10/10 Excellent

Pedro

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2019

8/10 Good

Rosa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good services
Stayed 2 nights in Jul 2019
Response from Lorenzo on 30 Jul 2019
Many thanks Best Regards Lorenzo

8/10 Good

Verified traveller

Professional staff Good standards tennis courts of course at a price Clean swimming pool Sun bed always there Reasonable price for good food Transport good
Stayed 5 nights in Jul 2019
Response from Lorenzo on 30 Jul 2019
Many thanks Best Regards Lorenzo

8/10 Good

Joshua

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel, but not near anything in Lido. The staff is terrific and the pool was real nice.
Stayed 1 night in Jul 2019

10/10 Excellent

Holly

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel
Lovely hotel. Pool was really nice and breakfast included. Not much in the area of the hotel but it’s easy to walk or get a bus as Venice Lido is quite small.
Stayed 1 night in Jun 2019
Response from Lorenzo on 30 Jul 2019
Many thanks Best Regards Lorenzo

4/10 Poor

Benito

Disliked: Staff & service, property conditions & facilities, room comfort
Lacks passion in every department
This site does not accept a comprehensive review it just crashes and deletes your text. In short, paid for the pool, pool closed for the entire stay, hotel excuses were rubbish, refused refund, invited to a meal at the restaurant as a gesture of goodwill, that was rubbish and we were given the bill upon check out ( cancelled in the end ) Grounds in poor state, breakfast not great , no fridge in room , Concrete blocks for chairs on a small balcony, generally shabby.
Stayed 5 nights in Jun 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very helpful at recpetion - excellent service. Room basic but reasonable. Shuttle to Lido
Stayed 1 night in May 2019

6/10 Okay

Verified traveller

Travelled with family
It gives opportunity to have outdoor space and have many days in Venice but option to stay out of the hustle and bustle.
Stayed 7 nights in Apr 2019

2/10 Terrible

JIMAN

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2019

8/10 Good

DLM, Canada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
nice hotel with a very helpful and pleasant staff. Lovely buffet breakfast. A nice quiet retreat after a busy day in Venice. The van in the morning to the water terminal was much appreciated
Stayed 3 nights in Oct 2018

10/10 Excellent

Sharon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing
The staff was very friendly and attentive.The location is peaceful and the bartender (Arthur) was amazing!!! The wifi connection wasn't strong and that was my only negative but it allowed me to really disconnect and enjoy my vacation.
Stayed 4 nights in Sep 2018

8/10 Good

Brian

Liked: Cleanliness, staff & service, room comfort
Lovely few days.
Above average, but not 5star. From Lido port it is a short bus ride to hotel @ 10 mins & €1:50. Bus stop 75m from hotel. In process of refurbishing and upgrading so would be unfair to comment on overall condition of hotel. Brilliant pool. Only drawback (which you cannot do anything about) applies here and in Venice are the midges and mosquitoes!!!!!! Would we stay here again. YES! Plenty of restaurants down in Lido if you want a change from the hotel restaurant. Overall the staff are very helpful and informative. There is a free mini bus to take you to the port.
Stayed 4 nights in Sep 2018

8/10 Good

John, Dublin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotels and clean swimming pool, a bit far from VEnice but overall u can take a boat from Lido station
Stayed 2 nights in Sep 2018

6/10 Okay

moss, oxford

Okay budget hotel you get what you pay for . Okay breakfast nice pool area
Stayed 7 nights in Aug 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel, need improvement on breakfast
Good hotel overall. Nice facilities. I would have wished for a better breakfast. Despite many choices, I regret not having real fresh juice an better made coffee.
Stayed 2 nights in Jun 2018

10/10 Excellent

kevin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location quite after hustle and bustle of venice, 10 min bus ride from vaparetto port 2 buses run down main road. nice selection for breakfast ,nice pool, all round very clean.
Stayed 3 nights in May 2018

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A lovely relaxing hotel
My wife and I spent 4 very enjoyable days at Ca’ del Moro. The staff were excellent and we had a very relaxing stay. Our main purpose in staying at the hotel was to use it as a base for days out in Venice, and it served our purpose very well. The hotel is part of a Sports Complex - mainly Tennis, and we enjoyed watching the players whilst we were sat on our terrace. In the evenings we ate in the restaurant where the food and staff were excellent. We would recommend the Ca’ del Moro.

8/10 Good

Alison, UK

Liked: Staff & service, property conditions & facilities, room comfort
Green and relaxing area
Good if you like to get away from the crowds of Venice. Quiet with clean air to relax after sight seeing. Really nice staff at breakfast.
Stayed 6 nights in Oct 2017

4/10 Poor

Verified traveller

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort
They call it minimalist - we called it stark
From what I can gather Ca' del Moro is a set of 3 white concrete blocks of 3 floors of apartments. They use the old style "concrete ship" metaphor with portholes etc. It looks very tired and worn out. Do not stay on any floor other than 2nd floor. The other apartments look like shower rooms with beds in but the 2nd floor looks a bit more comforting but no carpets. The hotel uses the term "minimalist" - where as I would say bare & stark. There are sharp metal immovable seats with corners not recommended for little ones to injure themselves. The food is extremely basic and no hot option (just cold boiled eggs). Most of the signage is either STOP and DON'T so not very friendly. The pool was closed even though the sun was hot and after some complaining they decided to open the pool but NOT let you swim. We saw no connection messages about the health club. To be fair - it was end of season (22 deg) and I can sort of see that in the middle of a hot summer with loads of families and children running around then it might have some atmosphere despite facing a concrete mixing factory on one side and an abandoned swamp to the other.I expect they expect most people pay to use it as a B&B and head into Venice on their free shuttle bus each day - but we booked it for a beach /hotel holiday and it's unsuitable for that. Hazards include broken toilets, cracked sharp tiles, sharp metal appendages and wooden climbing frames which have splintered in the heat / salt. Sorry - very disappointed.
Stayed 5 nights in Sep 2017

10/10 Excellent

Andrew , Virginia Water, Surrey, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel but a little far from Venice
The hotel itself was great despite having no bar or dining facilities other than breakfast during my stay. It is not near any other bar/café or shops. Every facility is a bus ride away to the main village and Vaporetto /Boat port. It has an unreliable, small shuttle bus that runs from 8.30 - 10.30 am. Regular busses are frequent day and night but the main area is 15min away by bus. Didn't have chance to use great facilities. Very clean and beautifully quiet.
Stayed 5 nights in Sep 2017

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel but too far out
Again the hotel was great in every way except that it was incoonvenient to get to from everything important to a tourist.
Stayed 4 nights in Sep 2017

10/10 Excellent

Jeff

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay and great price.
Had a great experience and the staff was wonderful
Stayed 1 night in Aug 2017

2/10 Terrible

jenn, washington, dc

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
DONT WASTE YOUR MONEY
This hotel is a hot nasty mess. the staff members are horrible and racist. not many black people in Venice but their service overall was horrible check out all of the reviews not just the people who were paid to write a review, the rooms stink the towels stink the bathrooms are horrible the staff is just as gross as the rooms. stay somewhere else you will thank me later. i went to the store and grabbed some bleach and lysol to clean these nasty rooms we had. it was disgusting
Stayed 2 nights in Jun 2017
Response from Ca' del Moro on 7 Jul 2017
We answer to these very impolite people with the other rewiews

10/10 Excellent

Jo, Dublin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Recommended place to stay.
It was very pleasant.
Stayed 6 nights in May 2017

4/10 Poor

Daniel, London

Disliked: Staff & service
nice breakfast
pool was included in the hotel price but the pool was not open for summer season but there temp was 24 degrees but nothing was said in the booking. we booked a double room and were given twin beds - were told it was expedia's fault and 'they' always do this. they just put the 2 beds together and said it was the best they could do. we asked for a double quilt to make the bed better instead of 2 single quilts but told there were none. last day no wifi - was told it was not hotel's fault as work done outside. i am not sure whether reception just told us an excuse to fob us off.

8/10 Good

Awan, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice clean hotel at a affordable price
Good clean hotel near Venice. Staff was friendly and helpful.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities

8/10 Good

Verified traveller

Liked: Cleanliness, room comfort
Convenient to Venice. Nice breakfast.

8/10 Good

Grace

Liked: Cleanliness, staff & service, room comfort
Nice hotel but slightly inconvenient location
Hotel was nice; staff were helpful, breakfast was fairly good and room was fine. Hotel was quite far from bars and restaurants on the island (especially since we were staying in October so it was very quiet and places were closed) but there was a regular easy bus service to the other end of the Lido.

8/10 Good

ali, somerset

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good value for money
Hotel staff very friendly, straight forward to get to accomodation using local transport plus shuttle bus from hotel very good. We stayed at the end of their season so the pool was closed which wasn't made clear when we booked (looked very nice though but too much else to see so didnt matter at all) Breakfast was very nice. Very pleased with this hotel considering he bargain price that we paid. Would definitely recommend.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel easy to get to
Definetly don't regret staying on lido at this lovely hotel. Everything just seemed nice and relaxed. The evening meal was delicious and the restaurant was romantic. Perfect for our little weekend away. Just under 4 miles from the water taxi station which is 3 euros on the bus

6/10 Okay

Becky

Liked: Cleanliness, staff & service, property conditions & facilities
Nice rooms, decent continental breakfast
We enjoyed our stay at this hotel, a little further out from the centre of Lido than we expected. Get any of the buses to Malamocco, get off just after the fire station on right & passed the pharmacy on left, the hotel is then a short walk along the main road appears on left. This hotel appealed because of the pool, but we never used it as during the first afternoon there & that evening we were bitten all over by mosquitos. We were unprepared for this, & it caused us much discomfort so we never went back there. But we know others who did & suffered no problems. Room was nice & staff super friendly

10/10 Excellent

Michael, warrington

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
great relaxing treat, dont forget to note the bus stops at via parri or bus stop number 4 of 5 on way to hotel otherwise you have longer to walk back..

6/10 Okay

John, Rushden

Liked: Cleanliness, staff & service, room comfort
Ca del moro
hotel was pleasant and nice distance away from busy Venice. Only real downside was swimming pool was closed Monday and Tuesday for maintenance . We had specially chosen our room to ensure pool useage and indeed paid extra for it.