Lobby sitting area

Reviews of Vegreville Suites

2.5 out of 5
Vegreville Suites
6539 Hwy 16A West, Vegreville, AB

Reviews

9.2

Wonderful

Rating 10 - Excellent. 476 out of 710 reviews" "
Rating 8 - Good. 174 out of 710 reviews" "
Rating 6 - Okay. 30 out of 710 reviews" "
Rating 4 - Poor. 17 out of 710 reviews" "
Rating 2 - Terrible. 13 out of 710 reviews" "

9.4/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Dorothy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A pleasant stay, with amenities close by.
Stayed 1 night in Apr 2024
Response from Yours in Hospitality, on 15 Apr 2024
Hello Dorothy,Thank you for posting and sharing your feedback with us. We value your feedback and are glad you had a great stay.Thank you, and we look forward to hosting you again!Have a great day!

10/10 Excellent

carley

Travelled with family
Liked: Amenities, property conditions & facilities
Spacious and clean
Stayed 2 nights in Apr 2024
Response from Yours in Hospitality, on 15 Apr 2024
Hello Carley,Thank you for posting and sharing your feedback with us. We value your feedback and are glad you had a great stay.Thank you, and we look forward to hosting you again!Have a great day!

8/10 Good

Tashia

Liked: Staff & service
Great weekend
Stayed 2 nights in Apr 2024
Response from Yours in Hospitality, on 15 Apr 2024
Hello TashiaThank you for rating us. Your feedback is essential to us, and we value your input. If there's anything we can do to deliver an even better experience the next time you visit us, we encourage you to share more details about your experience. Again, thank you, and we hope to see you again soon!

8/10 Good

Bev, Binscarth

Liked: Cleanliness, staff & service, property conditions & facilities
Only problem I had was trying to get heat lowered!!! Too tired to call front desk, my own fault I guess. Otherwise a good place to stay.
Stayed 1 night in Apr 2024
Response from Yours in Hospitality, on 15 Apr 2024
Hello Bev,Thank you for your review. We value all feedback and greatly appreciate your taking the time to provide this valuable feedback. I apologize for the heat experience in your room, and we encourage you to let us know next time so we can resolve the problem.Again, thank you for sharing your feedback with us, and we hope to see you again soon!

10/10 Excellent

Brent

Liked: Cleanliness, staff & service, property conditions & facilities
The pool was great for the kids, the beds were comfy, the mini fridge worked too good and froze the drinks:))
Stayed 1 night in Apr 2024
Response from Yours in Hospitality, on 12 Apr 2024
Hello Brent,Thank you for sharing your feedback and for rating us. We're glad that you had a great stay and enjoyed our bed.Thank you for choosing Vegreville Suites, and I hope to see you again soon!

8/10 Good

Jean

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice stay
Stayed 4 nights in Apr 2024
Response from Yours in Hospitality, on 9 Apr 2024
Hello Jean,Thank you for rating us. We appreciate you taking the time to share your feedback with us and are glad you had a great stay.We value your input and encourage you to tell us if we can do anything to deliver an even better experience the next time you visit us. Thank you, and we hope to see you again soon!

8/10 Good

Dianne

Business traveller
I was disappointed that the hot tub was not working otherwise the stay was great. Loved the big rooms with king beds
Stayed 3 nights in Apr 2024
Response from Yours in Hospitality, on 8 Apr 2024
Hello Dianne,Thank you for sharing your feedback. I understand your disappointment. We are working hard to resolve the problem with our hot tub, so I apologize for the inconvenience.We're glad you enjoyed the rooms and the beds during your stay.Again, thank you, and we hope our hot tub is fixed and operational on your next visit.Have a good day!

8/10 Good

imperial

Liked: Cleanliness, staff & service, property conditions & facilities
Decently clean freindly service
Stayed 1 night in Apr 2024
Response from Yours in Hospitality, on 8 Apr 2024
Hello Imperial,Thank you for leaving us a score review; we appreciate your feedback.We value your input and encourage you to share more details about your experience if there’s anything we can do to deliver an even better experience the next time you visit us.Again, thank you, and we hope to see you again soon!

8/10 Good

Jean

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and well kept rooms, comfortable stay
Stayed 4 nights in Mar 2024
Response from Yours in Hospitality, on 1 Apr 2024
Hello Jean,Thank you for taking the time to leave us a score review. Your feedback is important to us; we value your input and encourage you to share more details about your experience. If there’s anything we can do to deliver an even better experience the next time you visit us. Thank you and we hope to see you again soon!

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Yours in Hospitality, on 1 Apr 2024
Hello Michelle,Thank you for rating us. We greatly appreciate your taking the time to provide us with this valuable feedback.We hope to see you again soon!Have a safe travels!

8/10 Good

Howard

Stayed 2 nights in Mar 2024
Response from Yours in Hospitality, on 1 Apr 2024
Hello Howard,Thank you for rating us. ! We value your input and encourage you to share more details about your experience if there’s anything we can do to deliver an even better experience the next time you visit us. We hope to see you again soon!Thank you!

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Yours in Hospitality, on 1 Apr 2024
Hello Andrew,Thank you for taking the time to leave us a score review. We're glad you had a positive experience while staying with us. We strive for excellent comfort and the best customer service for our guests.Again, thank you, and we hope to see you again soon!

10/10 Excellent

Yetunde

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our stay. The staff were friendly and helpful. Breakfast was really good. Lots of variety available.
Stayed 1 night in Mar 2024
Response from GM, Vegreville Suites on 18 Mar 2024
Hello Yetunde,We are thrilled that you enjoyed your stay. Your feedback motivates us to continue providing exceptional service to all our customers. Your feedback made our day! We are ecstatic to hear you had a great time at Vegreville Suites.Thank you, and we look forward to hosting you again on your next visit.

10/10 Excellent

Margaret

Stayed 1 night in Mar 2024
Response from Yours in Hospitality, on 8 Apr 2024
Hello Margaret,We appreciate you taking the time to share your feedback on your score with us.We look forward to seeing you again in the future!Thank you.

10/10 Excellent

C.

Liked: Cleanliness, staff & service, property conditions & facilities
Convenient clean pleasant staff
Stayed 2 nights in Mar 2024
Response from Yours in Hospitality, on 13 Mar 2024
Hello C.Thank you for taking the time to share your feedback and for leaving us a score review. We're glad you had a positive experience while staying with us, as we strive for excellent comfort and the best customer service for our guests.Again, thank you for your feedback, and we hope to see you again soon!

8/10 Good

Debbie

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff. Easy to find property
Stayed 1 night in Mar 2024
Response from GM, Vegreville Suites on 13 Mar 2024
Hello Debbie,Thank you for sharing your score review. We are happy you had a positive experience at Vegreville Suites! We value your input and encourage you to share more details about your experience if there’s anything we can do to deliver an even better experience the next time you visit us. Thank you.

10/10 Excellent

Kristyn

Stayed 1 night in Mar 2024
Response from Yours in Hospitality, on 1 Apr 2024
Hello Kristyn,Thank you for taking the time to share your feedback. We're glad you had a positive experience while staying with us, as we strive for excellent comfort and the best customer service for our guests.Again, thank you for your feedback, and we hope to see you again soon!

10/10 Excellent

William

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The included breakfast exceeded my expectations. The rooms were modern and clean.
Stayed 1 night in Mar 2024
Response from GM, Vegreville Suites on 13 Mar 2024
Hello William,Thank you so much for sharing your feedback with us! We are pleased to hear that you are enjoying your stay. Please let us know if we can help you with anything further, and thank you for taking time out of your day to leave us this super kind review.From all of us at Vegreville Suites family, we look forward to seeing you again soon!

10/10 Excellent

Nadine

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were very welcoming. I appreciate the breakfast in the morning. The room is large and clean.
Stayed 1 night in Mar 2024
Response from GM, Vegreville Suites on 13 Mar 2024
Hello Nadine,Thank you so much for posting your feedback! We are glad to hear that you are enjoying your stay. Please let us know if we can help you with anything further, and thank you for taking time out of your day to leave us this super kind review.From all of us at Vegreville Suites family, we look forward to seeing you again soon!

10/10 Excellent

Elaine, Cold Lake

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was good
Stayed 1 night in Mar 2024
Response from GM, Vegreville Suites on 4 Mar 2024
Hello Elaine,Thank you for rating us and for sharing your feedback.We're glad you had a great stay during your visit.Thank you, and we hope to see you again soon!

10/10 Excellent

Mike, Innisfail

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bed was comfortable, room was clean, staff was very helpful and accommodating. Breakfast was excellent.
Stayed 1 night in Feb 2024
Response from GM, Vegreville Suites on 1 Mar 2024
Hi Mike,Thank you for sharing your feedback and leaving us a score review.We appreciate your feedback and are glad you had a positive experience at Vegreville Suites!Thank you, and we look forward to hosting you again soon!

10/10 Excellent

Tamara

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was great. Its in walking distance to restaurants as well as shopping facilities.
Stayed 1 night in Feb 2024
Response from Yours in Hospitality, on 29 Feb 2024
Hi Tamara,Thank you for rating us and for sharing your feedback. We're happy you had a positive experience during your stay, and we look forward to hosting you again on your next visit.Thank you!

8/10 Good

Dale

Liked: Cleanliness, staff & service, property conditions & facilities
Nice place great pool and hot tub
Stayed 1 night in Feb 2024
Response from Yours in Hospitality, on 26 Feb 2024
Hello Dale,Thank you for sharing your feedback with us.We appreciate your input, as it is essential to us, and we are so happy to hear that you are enjoying the pool and hot tub during your stay. Please let us know if we can help you with anything further, and thank you for taking time out of your day to leave us this kind review.We hope to see you again soon!

10/10 Excellent

Alvin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Despite being full of guests, the rooms are quiet. Everything is clean. The beds were comfortable. The continental breakfast had many options.
Stayed 2 nights in Feb 2024
Response from Yours in Hospitality, on 26 Feb 2024
Hello Alvin,Thank you for sharing your review. We greatly appreciate your time in providing us with this valuable feedback during your stay.We hope to see you again soon!

8/10 Good

Bill

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet
Stayed 1 night in Feb 2024
Response from Yours in Hospitality, on 26 Feb 2024
Hi Bill,Thank you for rating us.We value your input and encourage you to share more details about your experience if there’s anything we can do to deliver an even better experience the next time you visit us. Thanks again for taking the time to leave a review for Vegreville Suites, and we hope to see you soon!

10/10 Excellent

George

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service
Stayed 2 nights in Feb 2024
Response from Yours in Hospitality, Annabelle on 21 Feb 2024
Hello George,Thank you for your review. We are thrilled that you enjoyed your stay. Your feedback motivates us to continue providing exceptional service to all our guests. Your feedback made our day! We are ecstatic to hear you had a great time at Vegreville Suites.Thank you, and we look forward to hosting you again on your next visit.

10/10 Excellent

Dave

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean & quiet.
Stayed 1 night in Feb 2024
Response from Yours in Hospitality, on 21 Feb 2024
Hi Dave,Thank you for your review. We are happy to hear you had a positive experience at Vegreville Suites! Thank you, and we look forward to hosting you again on your next visit.

10/10 Excellent

Arnie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2024
Response from Yours in Hospitality, on 21 Feb 2024
Hello Arnie,Thank you for rating us. We greatly appreciate the time you have taken to provide us with this score review. We value your input as we strive for excellent comfort and the best customer service for our guests.Thank you, and we look forward to hosting you again on your next visit.

10/10 Excellent

ken

Travelled with family
Great location and nice pool and breakfast
Stayed 1 night in Feb 2024
Response from Yours in Hospitality, on 21 Feb 2024
Hello Ken,Thank you for taking the time to share your feedback and for leaving us a score review. We're glad you had a positive experience while staying with us, as we strive for excellent comfort and the best customer service for our guests.Again, thank you for your feedback, and we hope to see you again soon!

10/10 Excellent

Tyler

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always nice to stay here
Stayed 1 night in Feb 2024
Response from Yours in Hospitality, Annabelle on 12 Feb 2024
Hi Tyler,Thank you for leaving us feedback on your experience at Vegreville Suites. We are glad you keep coming back and choosing to stay with us.Again, thank you for sharing your feedback with us, and we hope to see you again in the future.Have a great day!

8/10 Good

Tom

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Feb 2024
Response from Yours in Hospitality, on 12 Feb 2024
Hi Tom,Thank you for leaving us feedback on your experience at Vegreville Suites. We encourage you to share more details about your experience and let us know if there’s anything we can do to deliver an even better experience the next time you visit us. Thanks again for taking the time to leave a review for Vegreville Suites!

8/10 Good

Connor

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Kids loved the pool
Stayed 1 night in Feb 2024
Response from Yours in Hospitality, on 12 Feb 2024
Hi Connor,Thank you for rating us based on your experience at Vegreville Suites, and we're glad the kids enjoyed our pool.We encourage you to share more details about your experience and let us know if there's anything we can do to deliver an even better experience the next time you visit us. Thanks again for taking the time to leave a review for Vegreville Suites!We hope to see you again soon!

10/10 Excellent

Kyndra

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was super friendly and accommodating. There must of been a hockey tournament in town because the hotel was filled with hockey kids and their parents. These kids were sooo loud. Always yelling and screaming. At one point at 9:15 p.m. there were about 8 kids playing hockey in the hallway right outside my suite. I asked the kids to move and they move about 2 feet. Not knowing where these kids parents or chaperones were I called the front desk and the staff handled the problem. They also closed the fire doors to my suite hallway which helped alot. Thank you!!
Stayed 2 nights in Feb 2024
Response from Yours in Hospitality, Annabelle on 5 Feb 2024
Hello Kyndra,Thank you for rating us! We’re delighted to hear that you received attentive service from our staff! Customer satisfaction is our top priority. We value your input as we strive for excellent comfort and the best customer service for our guests. Again, thank you for sharing your feedback with us. We hope to see you again soon!

10/10 Excellent

Ashley

Liked: Cleanliness, staff & service, property conditions & facilities
Very accommodating
Stayed 1 night in Jan 2024
Response from Yours in Hospitality, Annabelle on 5 Feb 2024
Hello Ashley,Thank you for sharing your feedback with us. We appreciate your input, as it is essential to us, and we are so happy to hear that you are enjoying your stay. Thank you for taking time out of your day to leave us this kind review.We hope to see you again soon!

10/10 Excellent

Blair

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Yours in Hospitality, on 30 Jan 2024
Hello Blair,Thank you for rating us. We greatly appreciate the time you have taken to provide us with this score review. We value your input and encourage you to share more details about your experience, as it is essential to us, and we will use this information for development purposes.Thank you, and we hope to see you again in the future!

10/10 Excellent

Wendy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I absolutely love this hotel. The rooms are amazing big and very clean and comfortable. The pool is wonderful and the staff are great .the breakfast is good. We will definitely go back
Stayed 1 night in Jan 2024
Response from Yours in Hospitality, Annabelle on 25 Jan 2024
Hello Wendy,We are thrilled that you enjoyed your stay. Your feedback motivates us to continue providing exceptional service to all our customers. Your feedback made our day! We are ecstatic to hear you had a great time at Vegreville Suites.Thank you, and we look forward to hosting you again on your next visit.

10/10 Excellent

Gary

Liked: Cleanliness, staff & service
I stayed in building one so pool was better, breakfast was served there and staff was helpful. if you stayed in building 2 as l had friends stay staff almost non existent, pool not as nice and had to walk to building one for breakfast and it was -48C when we stayed
Stayed 2 nights in Jan 2024
Response from Yours in Hospitality, on 18 Jan 2024
Hello Gary,Thank you for your review. All feedback is important to us, and we greatly appreciate your time in providing this valuable feedback. I understand your friend's disappointment in staying in building 2, and we're sorry to hear about his frustrating experience in that cold temperature last week. So, my apologies for all the inconvenience. We have staff assigned daily to the second building (our extension building), except the front desk is in the main building.Again, thank you for sharing your feedback with us, and we hope to see you again in the future.

4/10 Poor

Chris

Travelled with family and small children
Disliked: Staff & service, amenities, property conditions & facilities
Was no heat in our room, should have been switched to a different room but no, now 5 hours after checking in it’s almost bearable in our room and can take our coats off.
Stayed 1 night in Jan 2024
Response from Yours in Hospitality, Annabelle on 18 Jan 2024
Hello Chris,Thank you for leaving us feedback on your experience at Vegreville Suites. First, please accept my sincerest apologies, as this is certainly not the level of service we would like to provide our guests. I investigated your feedback with the front desk team regarding your room that day; they feel sorry they couldn't switch you to a different room as all the rooms are occupied, and it's good to hear your room gets warm.We appreciate your feedback, as it is extremely important to us, and we will use this information for development purposes.Please let us know if there is anything we can do further to remedy the situation for you.

8/10 Good

Bradley

Stayed 1 night in Jan 2024
Response from Yours in Hospitality, on 18 Jan 2024
Hello Bradley,Thank you for your score review. We value your input and encourage you to share more details about your experience if there’s anything we can do to deliver an even better experience the next time you visit us. We hope to see you again soon!

10/10 Excellent

Rob

Travelled with group
Stayed 1 night in Jan 2024
Response from Yours in Hospitality, on 18 Jan 2024
Hello Rob,Thank you for rating us. We greatly appreciate your time in providing us with this valuable score review.We hope to see you again soon!

10/10 Excellent

Wendy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Yours in Hospitality, on 18 Jan 2024
Hello Wendy,Thank you for your score review. We greatly appreciate your time in providing us with this valuable feedback.We hope to see you again soon!

6/10 Okay

Kelly

Travelled with partner
Liked: Cleanliness, staff & service
The beds were uncomfortable. As well the pillows were uncomfortable.
Stayed 1 night in Dec 2023
Response from Yours in Hospitality, on 3 Jan 2024
Hello Kelly,Thank you for your review. All feedback is important to us, and we greatly appreciate your time in providing this valuable feedback. I understand your disappointment, and we're sorry if we didn't match your expectations with our pillows and your frustrating experience. Unfortunately, we're working on all our beds and upgrading brand-new mattresses—so I apologize for the inconvenience. We hope to get all this done and upgraded by next month.Again, thank you for sharing your feedback with us, and we hope to see you again in the future.

4/10 Poor

Carleigh

Stayed 1 night in Dec 2023
Response from Yours in Hospitality, on 3 Jan 2024
Hello Carleigh,Thank you for taking the time to leave us a score review. Your feedback is important to us; we value your input and encourage you to share more details about your experience. If there’s anything we can do to deliver an even better experience the next time you visit us. Thanks again for taking the time to leave a review for Vegreville Suites!We hope to see you again soon!

10/10 Excellent

Albert

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Yours in Hospitality, on 2 Jan 2024
Hello Albert,Thank you for rating us. We greatly appreciate the time you have taken to provide us with this score review. We're glad you had a positive experience while staying with us. We value your input and encourage you to share more details about your experience, as it is essential to us, and we will use this information for development purposes.Thank you, and we hope to see you again in the future!

10/10 Excellent

Lori

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spent 3 nights. It was quiet, pool was warm and clean!
Stayed 3 nights in Dec 2023
Response from Yours in Hospitality, on 2 Jan 2024
Hi Lori,Thank you for rating us. We greatly appreciate the time you have taken to provide us with this valuable score review, and we are happy to hear you had a positive experience at Vegreville Suites! We value your input and encourage you to share more details about your experience if there’s anything we can do to deliver an even better experience the next time you visit us. Thanks again for taking the time to leave a review for Vegreville Suites!Happy New Year!

10/10 Excellent

Vic

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The pool was great. Warm and clean. Morning breakfast was good quality
Stayed 2 nights in Dec 2023
Response from Yours in Hospitality, on 2 Jan 2024
Hello Vic,Thank you for taking the time to share your feedback and for leaving us a score review. We're glad you had a positive experience while staying with us, as we strive for excellent comfort and the best customer service for our guests.Again, thank you for your feedback, and we hope to see you again soon!Happy New Year!

8/10 Good

Diane

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff and clean property. Breakfast was standard fare. Bed was comfy and room was spacious
Stayed 1 night in Dec 2023
Response from Yours in Hospitality, on 2 Jan 2024
Hello Diane, Thank you for taking the time to leave us a score review. We are so happy to hear that you are enjoying your stay. Please let us know if there’s anything we can do to deliver an even better experience the next time you visit us. Thanks again for taking the time to leave a review for Vegreville Suites!Happy New Year!

10/10 Excellent

Nancy

Stayed 2 nights in Dec 2023
Response from Yours in Hospitality, on 28 Dec 2023
Hello Nancy,Thank you for taking the time to share your feedback and for leaving us a score review. We're glad you had a positive experience while staying with us, as we strive for excellent comfort and the best customer service for our guests.Again, thank you for your feedback, and we hope to see you again soon!Happy New Year!

8/10 Good

Colleen

Liked: Amenities
Stayed 1 night in Dec 2023
Response from Yours in Hospitality, on 27 Dec 2023
Hi Colleen,Thank you for your review. We greatly appreciate your time in providing us with this valuable feedback. We are happy to hear you had a positive experience at Vegreville Suites! We value your input and encourage you to share more details about your experience if there’s anything we can do to deliver an even better experience the next time you visit us. Thanks again for taking the time to leave a review for Vegreville Suites!Happy Filled New Year!

10/10 Excellent

Francine

Stayed 2 nights in Dec 2023
Response from Yours in Hospitality, on 28 Dec 2023
Hi Francine,Thank you for your review. We greatly appreciate your time in providing us with this valuable feedback. We are happy to hear you had a positive experience at Vegreville Suites! We value your input and encourage you to share more details about your experience if there’s anything we can do to deliver an even better experience the next time you visit us. Thanks again for taking the time to leave a review for Vegreville Suites!