Junior Suite, Private Pool
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Reviews of Le Phébus & Spa

5 out of 5
Le Phébus & Spa
Route De Murs, Joucas

Reviews

9.0

Wonderful

Rating 10 - Excellent. 27 out of 47 reviews" "
Rating 8 - Good. 15 out of 47 reviews" "
Rating 6 - Okay. 4 out of 47 reviews" "
Rating 4 - Poor. 0 out of 47 reviews" "
Rating 2 - Terrible. 1 out of 47 reviews" "

9.4/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

9.0/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Brett

Travelled with partner
Liked: Amenities
A truly wonderful hotel that also has a restaurant that serves tasty and beautifully presented local food with a quality wine list The Spa is clean and provides a outdoor Jacuzzi and barrel hot tub. The indoor steam room is one of the best I have been in. Overall a deserving 5 star rated property from me
Stayed 1 night in Oct 2023

10/10 Excellent

Michael

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautifully situated property close to village and with luxurious rooms and nice facilities, including 2 pools and spa. A couple glitches but overall great service and price seemed reasonable compared to other similar hotels
Stayed 4 nights in Aug 2023

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful stay, we will come again
The first thing that comes to mind is the wonderful staff. Always attentive, present yet discrete, with a smile and trying their best to fulfil every wish. The food and attention to details comes next as a very strong positive. The location is great in a beautiful village, with many others located nearby. The grounds are convenient, well maintained (helipad, bocce court, nice view from the pool, sport area, tennis etc). Only negative is that the rooms which are designed to feel like an authentic Provence house are not up to current standards. They would be greatly improved with a lot more drawers and cupboards (could not unpack our suitcases), USB plugs near the beds, etc. And wifi repeaters should be installed throughout the property not only in the housing and pool areas
Stayed 5 nights in Aug 2022

10/10 Excellent

caroline

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Luxurious stay
Beautiful comfortable and very peaceful hotel.
Stayed 1 night in Jul 2022

10/10 Excellent

ANITA

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property near beautiful Gordes.
Stayed 2 nights in Jun 2022

10/10 Excellent

Laura

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay!
Very beautiful place, wonderful staff and amazing food! We would definately return again!
Stayed 2 nights in Jul 2021

10/10 Excellent

Nicole

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2021

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2021

10/10 Excellent

Gregory

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Oct 2019
Response from Gaël on 23 Oct 2019
Cher Monsieur, Nous vous remercions de votre élogieux commentaire suite à votre séjour au Phébus & Spa. Au plaisir de vous accueillir de nouveau. Bien à vous.

6/10 Okay

Stacie

Liked: Cleanliness, property conditions & facilities, room comfort
Fancy but hard to find
Super fancy but super hard to find. Restaurant super high end and not many nearby restaurants so be ready spend lots money on drinks, food but at least you can enjoy beautiful view.
Stayed 1 night in Jul 2019
Response from Reception desk - Gaël on 27 Jul 2019
Dear Mr & Mrs GRAVEREAU, Thank you for comment regarding your stay in our establishment. Best regards.

10/10 Excellent

teddy, York, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
An excellent visit. Staff were extremely helpful and obliging. The lovely room that we had been allocated was a little way from the main hotel and I don't walk too well. We were instantly transferred to a beautiful room in the main building which I imagine was an upgrade but at no extra cost. Dinner, as one would expect and anticipate was delicious and we both commented that we were only surprised that it was not rated by Michelin as 2 star rather than one. We hope to revisit on our next trip into the area. Thanks to all
Stayed 1 night in Oct 2018
Response from Gael on 28 Nov 2018
Dear Mr & Mrs thank you so much for your comment. Kindest regards

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2018
Response from Reception desk on 12 Aug 2018
Thank you so much for your comment. Kindest regards.

10/10 Excellent

Stephanie, greenwich ct

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful hotel in Provence.
We enjoyed our stay at this hotel. We had reserved two bedrooms and ended up in a vast house with a semi private pool a very large kitchen and living room as well as a gorgeous patio. The breakfast was excellent. The only problem was that the restaurant of the tHe hotel is a "restaurant gastronomique" and this is a bit limiting. The hotel does propose a good menu for room service and there are tons a options in the area. We were recommended to go to a beautiful restaurant with tables set under a very large platane tree (which used to have a treee house where dinner was served!). The food was excellent there. We will be back!
Stayed 2 nights in Aug 2017
Response from Le Phébus & Spa on 9 Sept 2017
Dear Madam, Thank you so much for your feedback. We hope to have a pleasure to welcome you next time at le Phébus & Spa. Kindest regards

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2017

10/10 Excellent

Marguerite

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Make Plans for Le Phebus
What a lovely place to relax, exercise and eat like royalty. The spa was a real treat. Very helpful staff
Stayed 3 nights in Jul 2017
Dear Madam, Thank you so much for your feedback. We hope to have a pleasure to welcome you next time at le Phébus & Spa. Kindest regards

8/10 Good

Shaival

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It is a great hotel. For US travelers it leaves something to be desired for it being a 5 star. Issues with Wifi, acceptable bathrooms, great terrace, great Michelin star restaurant. Le Phoebus makes up for their deficiencies in good service. In remote location, it delivers comfort but have no basis of comparison

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
They botched our reservation for the restaurant (I made it the night of our arrival for the following night and the following morning we were told we had no reservation). We finally got into the restaurant on our third night. The food was good (but not as good as we recalled from a visit 5 yrs ago). The service was not good.

2/10 Terrible

Verified traveller

Disliked: Staff & service
Restaurant No Longer Worthy of a Star, Service Issues
This establishment's restaurant is no longer worthy of a star. Multiple faux pas: We were greeted skeptically with a claim that we failed to make a dinner reservation. We were shunted aside with aperitifs and ended up waiting 1.75 hours for a table, in spite of repeated assurances that our table would soon be ready. When I asked again when our table would be ready, the maitre d answered condescendingly that "in France we can show our own selves to the table and not the other way". (I replied that I had been to France on multiple occasions and had never been treated in this fashion.) The sommelier failed to pour our wine throughout the service. Once we were served desert a waiter nudged a glass of Beaume de Venice in my lap with absolute minimal apologies. The food was good. Quite good. Lamb served in a pastry, soupe pistou were the highlights. My advice: Either don't go at all, or go when on the day that the service staff has been paid and is perhaps in better humor. It's a shame that such good food and wine cannot be matched with the hospitality and service professionalism it deserves

10/10 Excellent

RENE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
La perfection
Tout est exceptionnel: situation géographique, architecture extérieure et intérieure, qualité du restaurant, les chambre. La perfection! Et un point spécial pour la fantastique équipe! Très agréable, professionnelle, rien à redire. Nous avons passé 4 jours absolument parfaits.
Stayed 4 nights in May 2023

8/10 Good

Gerard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2021

8/10 Good

DE VLIEGHER

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Aug 2021

8/10 Good

Fanny

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bien
Décoration un peu désuète
Stayed 1 night in Aug 2021

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Très joli cadre / le luberon. Personnel aux petits soins. Déco de la suite vieillotte. Lit pour enfant dure (cannapé). Climatisation dans une seule chambre seulement. Le restaurant (brasserie) est bon mais la quantité laisse à désirer.
Stayed 1 night in Aug 2021

10/10 Excellent

JEAN-NOEL

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2021

10/10 Excellent

maurice

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2021

8/10 Good

Romain

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Séjour agréable
Stayed 1 night in Jun 2021

10/10 Excellent

christine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
très bel hôtel au coeur de la Provence
séjour parfait, personnel aux petits soins, magnifique piscine - bref le paradis
Stayed 1 night in Jun 2021

8/10 Good

Silvio, Paris

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Un très bon accueil par un personnel professionnel et agréable. Surclassement offert dans le demander. Très belles structures
Stayed 3 nights in Aug 2020

10/10 Excellent

gilbert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2020

6/10 Okay

Virginie

Liked: Staff & service
Stayed 1 night in Jul 2020

10/10 Excellent

Verified traveller

Travelled with pets, Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Personeel was ontzettend attent. Kregen gratis upgrade en niets was teveel voor ons hondje
Stayed 2 nights in Sep 2019
Response from Gaël on 6 Sept 2019
Dear Mr and Mrs, Thank you for your comment. We hope to have a pleasure to welcome you again in our establishment. Best regards.

8/10 Good

PHILIPPE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2019
Response from Gaël on 29 Aug 2019
Cher Monsieur, nous vous remercions de votre aimable message. Bien à vous.

6/10 Okay

Kristoffer

Liked: Cleanliness
Not international 5 star class
This hotel prides itself on being a family owned 5 star luxury hotel with a Michelin restaurant. Most staff effort seem to be focused on getting hotel guests into the Michelin restaurant opposed to making guests comfortable in their rooms. I've stayed in plenty of international 5 star luxury hotels and Le Phébus is sadly nowhere near international 5 star class. Sadly a few - to me - important factors are missing: 1) Failure of staff to react or rectify a very noisy air conditioning unit in the room. Despite being informed of this noisy AC and the fact that a full night's sleep was impossible when AC was on, the hotel did not fix it, did not offer an alternative room or otherwise proactively approach me with a solution during my stay. Only upon checkout, when I told of my disappointment, the front desk reached. 2) Discount hangers in wardrobe, not proper hangers that one has a home but the ones that can only hang in the wardrobe. This is not fitting for a 5 star hotel. 3) Very pushy to book dinner at their Michelin restaurant. At every staff interaction, I was asked if I wanted to book a table at the gourmet restaurant. This felt very, very pushy and made me feel rather uncomfortable. Despite the above, I had a very relaxing stay at Le Phébus and would return if they would fix the noisy AC and have less pushy staff....
Stayed 3 nights in Jul 2019
Response from Reception desk on 5 Aug 2019
Dear Mr ROHDE, The air conditioning in your suite is a new Equipment and works properly without making any noise as we have had no complaints from any guest in this room. We made a discount on your room price of 20% off! And every day our staff asked you if you need to book a table in our gastronomic restaurant, the reason is to give to priority at all the resident hotel for the avaibility. We are not agree with your comment.

10/10 Excellent

Francois

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
BRAVO
Un petit coin de paradis dans un coin dont la réputation n'est plus á faire. Bravo á toute l'équipe et á son chef d'une rare disponibilité. Beaucoup de générosité et de gentillesse. Rien á dire sauf du bien, et cela prendrait beaucoup de temps.
Stayed 2 nights in Jul 2019
Response from La réception Gaël on 31 Jul 2019
Chère Madame, Cher Monsieur, Merci pour votre élogieux commentaire que nous avons transmis à l'ensemble de nos équipes. Au plaisir de vous accueillir de nouveau au Phébus & Spa. Bien à vous.

10/10 Excellent

Tristan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2018
Response from Gaël Reception desk on 2 Oct 2018
Thank you for your comment. Kindest regards.

8/10 Good

jennifer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2018
Response from Gaël Reception desk on 2 Oct 2018
Thank you for your comment. Kindest regards.

8/10 Good

Dieter

Luxus, Küche so la la
Hotel wunderbar, luxuriös, Küche mittelmäßig
Stayed 4 nights in Aug 2018
Response from Gaël on 2 Oct 2018
Thank you for your comment. Kindest regards.

8/10 Good

Paul

Un séjour enchanteur
Très bel hôtel, prestations de grandes qualités, personnel très attentionné Il faut impérativement goûter à la cuisine deliceuse et très inventive de M. Mathieu. Nous avons été enchantés.
Stayed 2 nights in Aug 2018
Response from Gaël Reception desk on 2 Oct 2018
Thank you for your comment. Kindest regards.

10/10 Excellent

CATHERINE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Calma, Luxe et volupté
4è séjour au Phébus et toujours un émerveillement, en particulier pour le restaurant gastronomique de Xavier MATHIEU. Accompagné de notre chat Lulu, tout a été fait pour que notre séjour soit magique. Bravo à tout le personnel pour vos attentions constantes tout en étant discret. Etablissement à recommander sans hésitation
Stayed 2 nights in Aug 2018
Response from Gaël Reception on 4 Oct 2018
Chère Madame, Cher Monsieur, Merci pour votre élogieux commentaire. Au plaisir de vous accueillir de nouveau.

10/10 Excellent

Christiane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Le lux dans la simplicité reposante!
Le calme le comfort et surtout le lieu je n’hésiterai pas une seconde a y revenir!
Stayed 4 nights in Jul 2018
Response from La réception on 2 Aug 2018
Chère Madame, merci pour votre élogieux commentaire. Bien à vous.

8/10 Good

Federica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2018
Response from Reception desk on 26 Jun 2018
Dear Mr & Mrs, Thank you for your review. Kindest regards.

10/10 Excellent

Jsabella

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ein kleines Paradies
Wunderbares Hotel, zuvorkommendes Personal, ruhig. Ideal um vom Alltag abzuschalten.
Stayed 6 nights in Jun 2018
Response from Reception desk on 26 Jun 2018
Dear Mr & Mrs, Thank you for your comments. Kindest regards

10/10 Excellent

NANCY A

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Um sonho
Simplesmente maravilhosa minha estadia
Stayed 3 nights in Jun 2018
Response from Reception desk on 26 Jun 2018
Dear Nancy, Thank you so much for your comment. Kindest regards.

10/10 Excellent

Claude, Grenoble

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Très bel hôtel Le terrain de tennis n'est pas super Dîner remarquable (qualité/prix)
Stayed 1 night in May 2018
Response from Réception on 29 Jun 2018
Chère Claude, Merci pour votre commentaire. Au plaisir de vous accueillir de nouveau. Bien à vous

6/10 Okay

Pierre

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
La qualité du restaurant était top mais le service était lamentable Le cadre était juste excellent, au milieu de la nature

8/10 Good

Pascal

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wunderschön, Essen generell zu teuer
Sehr gutes Haus, Frühstück zu teuer für was es ist. SPA, Zimmer und alle Räumlichkeiten sind grandios
Stayed 2 nights in Sep 2017

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
En un mot : Parfait.
Une journée de rêves. Tout y est délicatement étudié pour vous procurer bien être et plaisir. La cuisine est fabuleuse, inventive, étonnante et savoureuse. À faire et refaire absolument.
Stayed 1 night in Aug 2017
Cher Monsieur, Nous vous remercions d'avoir pris le temps de nous faire part de votre commentaire suite à votre séjour dans notre établissement. Au plaisir de vous accueillir une prochaine fois au Phébus & Spa, nous vous prions d'agréer, Cher Monsieur, nos sincères salutations.