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The outside (building) fresh paint does NOT match interior condition. Staff was amazing and accommodating, they are the only reason I gave the two stars!
BUT the actual place is in urgent need of updating! Carpet was so gross we did not want to touch barefoot! I asked if we can change rooms, was shown another and it looked the same. The best I can describe it is a 60s-70s wall-to-wall dark blue mess, that has seen so much chemical treatment it felt like plastic! And yet still covered in stains and discolorations and stuff stuck in the plastic hairs of it…
If you plan to use couch - extremely uncomfortable and had all sorts of dips and lack of support and one could not lay flat properly.
Stay away! We will not be back!
Elitza
Stayed 3 nights in Apr 2024
10/10 Excellent
Vijay Omprakash
21 May 2023
Vijay Omprakash
Stayed 6 nights in May 2023
4/10 Poor
Stef
Travelled with family
29 Apr 2023
Disliked: Property conditions & facilities
This hotel is def not 4*! Expect badly maintained rooms with hanging wires and not working light switches, worn off bedding and dirty curtains. The sauna and jacuzzi didn’t work, the covid warnings signs are everywhere (not that anyone keeps them!), expect school guests to arrive at 3am and to creat a lot of havoc and noise, take over the small swimming pool. There are no signs like “don’t disturb” or “clean the room” - if you fail to respond to the door mocks, they will come in!
Staff was friendly tho and were doing what they can. This could be a much better hotel if someone cared.
Hotel states that there is a free parking but there are only 4 slots. If you are not lucky to get one of them you go around to find parking on your own.
This was a great place to stay in Varna. Right across the street from the beach. We could easily walk everywhere and found some excellent restaurants, especially fresh seafood.
Hotel is fine. Room spacious and with everything you need, though I do wonder why so many hotels put only one chair in a double room. Really helpful and pleasant staff all round and in pole position for plenty of restaurants and bars. Breakfast average and the warm options were not very appetising. Biggest issue is parking. They have two parking spaces and put 4 cars in it, one behind the other, side by side. Parking in the area is a nightmare so arrive early and hope you can get one of the hotel spots. Of course, like us, you can get blocked in by another guest that didn’t tell the hotel that he had parked there. It took 15 minutes before the hotel established which of the many Romanian guests was the owner. Beware.
Good location, very close to the beach and about a 10 minute walk to the square where a lot of the shops and restaurants are. Room is nice, if a little worn, but they are very loud in that you can hear everything your neighbors do and if you have a room
near reception, you will hear everyone all day long.
It was a great hotel, 11 rooms and perfect location for the beach concert that we were in Varna to see. Fortunately we were there early enough to get one of the four available car parking spaces.
Richard
Stayed 2 nights in Aug 2018
4/10 Poor
Katri
15 Aug 2018
Liked: Property conditions & facilities
Disliked: Cleanliness, staff & service
Money stolen and hotel doesn't care
Warning, please read this: We bought a couple of Bulgarian lottery tickets and won. Unfortuantely we noticed that a lottery ticket worth 20 Lev has been stolen from the hotel room on the second last day. We did mention this to the reception staff when checking out, and they acted shocked and ensured us that they would contact us via email as soon as they found out more. We believed them as they were friendly throughout our whole stay, but we haven't heard from them ever since (2 weeks ago). We tried to reach out to the hotel but they ignore our emails and don't reply.
This is really unfortunate because their friendliness throught our stay was always a refreshing change from the omnipresent unwelcoming atmosphere in Bulgaria. Up until the second last day, we were sure that we had made a good choice booking this hotel. Whereas the cleaning was far from perfect, the breakfast was okey, the room new and the AC awesome (thus the high overall rating). Only book this hotel if you can hide your money or use the safe, but remember that the hotel also has a key for it. Don't try to contact them afterwards as they won't reply.
Also, make sure to avoid the beach restaurant "Pico" which is right across the street. The staff there is surprisingly rude and tries to scam you.
Katri
Stayed 7 nights in Jul 2018
Response from Mariya Kaymakanova on 14 Sept 2018
Dear Katri,
Thank you that you was our guest.
Regarding the ticket- we check the room and could not find him.
Did you check in your luggage?
Maybe you lost it.
We are very surprised of you conclusion because our personal is working with us from several years and there was never something stolen.
It is normal that the hotel has a key from the safe . This is in every hotel like this, it is usual.
Please check again for the ticket lottery
We wish you all the best .
Best regards,
Mariya Kaymakanova -hotel Manager
Stayed for 1 night only with family. Inside was in pristine, clean condition and immaculately kept. having free parking (although limited in number of cars) was a massive bonus when you are staying so centrally. The location was superb, moments from the beach and a large number of great restaurants just a stones throw away too. Nice little balconies for both our double rooms, ideal for sitting out for a glass of wine. The staff were all very friendly and helpful and the breakfast was good. All in all I will look no further than this place for my next visit to Varna!
Hotel en Primera Linea de playa en Varna. Muy bonita habitación.
No me gustó que no cambien la ropa de cama ni las toallas hasta después de 3 dias. El desayuno podría ser mas variado. Si vas a estar 1 noche está bien, pero mas tiempo te recomiendo buscar una cafetería.
Das Hotel war sehr schön. Eine alte Villa, alles neu renoviert. Das schönste Hotel weit und breit. Nur eine Straße vom Schwarzen Meer entfernt. Direkt am Anfang der Altstadt. Einzig die laute Straße direkt vor dem Hotel und die sehr, sehr laute Musik die ganze Nacht hindurch von der Cuba Bar am Strand war störend. Aber die Fenster sind hervorragend isoliert. Die Nachbarschaft kann einem leid tun.
Inizialmente intimoriti da precedenti recensioni negative sul rumore di strada e locali vicini, pur stando al piano rialzato e fronte strada abbiamo dormito benissimo. L'hotel è da poco stato rinnovato (doppi vetri): in generale piacecole e pulito. Disponibili le signore in reception e simpatiche quelle in sala colazione. Nello specifico è da rivedere la soluzione dei parcheggi (presenti 4 parcheggi ma in "doppia fila" con reperibilità fino le 12.00 nel caso andasse spostata). Un accordo con la municipalità o posteggi prepagati dall'hotel in loco sarebbero da preferire. Colazione ok nonostante pochissimo di "fresco" (frutta, pane) e alternative plant-based insistenti a meno che non ci si accontenti dei cetrioli :( Posizione comunque eccellente a due passi dal centro.
Emplacement parfait.
Hôtel et chambre très propre et service de ménage régulier.....
Petit déjeuner too
Michel
Stayed 7 nights in Jun 2023
10/10 Excellent
Pia Amalie
22 May 2023
Pia Amalie
Stayed 1 night in May 2023
2/10 Terrible
Ülke Evrim
24 Feb 2023
Ülke Evrim
Stayed 1 night in Feb 2023
Response from Mariya Hotel Manager on 27 Feb 2023
Hallo Ülke,wir bedaern sehr , dass Sie mit Ihrem Aufenthalt nicht zufrieden sind. Mehrerr Infos werdens uns hilfreich sein um unseres Service zu verbessern.
Friendly staff. The hotel is a bit dated but charming. Good location next to the beach, 10 minutes to the station. Breakfast was not very big but nice.
Das Hotel ist direkt am Strand, und ich hatte eine gute Aussicht. Leider ist eine stark befahrene Strasse direkt vor dem Hotel. Aber das Zimmer war schoen eingerichtet und sehr sauber, und das Personal was super nett.
Die Lage zum Strand und Hafen ist super. Auch die Innenstadt ist problemlos zu Fuß zu erreichen. Das Hotel ist offensichtlich neu renoviert und macht einen sehr sauberen Eindruck. Zimmer war sehr groß.
Das Badezimmer war nicht so sauber geputzt wie man es erwarten könnte.
Verified traveller
Stayed 5 nights in Jun 2019
6/10 Okay
Svein
17 Jun 2019
Liked: Cleanliness, staff & service
Disliked: Room comfort
Uheldig med rom, men hyggelig betjening
Vi er et eldre ektepar som hadde tre overnattinger på dette hotellet i begynnelsen av juni 2019. Vi burde vært tidligere ute med vår bestilling, for det var kun ledig rom i toppetasjen, et trangt og ukoselig værelse med sparsomt møblement. Men betjeningen var den hyggeligste og mest hjelpsomme som vi opplevde på vår tre ukers rundreise i Øst-Europa. Hotellets beliggenhet kunne ikke vært stort bedre, tett ved sandstrand og gode restauranter. Renhold og frokost absolutt akseptabelt. Hotellet kan anbefales, men unngå rom i 4de etasje.
Aivan ihana pikku hotelli loistavalla sijainnilla. Hotelli vaikutti olevan aivan uusi, niin siisti ja juuri laitetun oloinen se oli. Ylimmän kerroksen 4 hengen huoneenne oli tilava ja näkymät Mustallemerelle olivat huikeat. Wi-Fi toimi moitteettomasti. Saimme apua niin ravintolan valinnassa (lähistön Orient!) että postikorttien lähettämisessä. Ranta ja sen ravintolat olivat aivan vieressä, keskustaan lyhyt kävelymatka. Ainoa pikkumiinus oli se, että aamupala ei ollut kovin kummoinenkaan, mutta sai siitä nyt mahansa täyteen.
breakfast good enough,friendly staff,receptionist a little tired,poor english.
be aware of the "free parking". room for 4 cars but the first two will be blocked by the two others behind them. no way to get out! had to wait for two hours when luckily the owner of the car who had blocked us came back to hotel. crazy system. i hope they change it to valet-style,then it works! we loved room 301,very spacy w several windows. view to the sea.clean!! but why total carpeting??
Antti-Mikael
Stayed 1 night in Sep 2018
6/10 Okay
Verified traveller
25 Aug 2018
Gradevole albergo
Albergo pulito, ottima posizione, camera confortevole e dotata di accessori(wifi gratuito nelle stanze, tv, frigo, phon). La struttura non è bellissima ma dignitosa. All'esterno necessiterebbe di un rifacimento e gli interni sono alquanto asettici, ma nel complesso è discreto. La colazione è internazionale, non molto varia. Alla reception parlano inglese e sono gentili. Il rapporto qualità prezzo è buono.
Çalışanların güleryüzü, yardımseverliği, otelin pürüzsüz temizliği, yumuşak renklerin (mavi-beyaz) kullanımı, balkonu olması, deniz görür olması, marinaya ve orada bulunan güzel, iyi restaurantlara yakınlığı, merkeze ve şehirde ki tarihi binalara , katedrale yakınlığı, otoparkı oluşu bu oteli çok sevmemize ve mutlu olmamızı sağladı