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Reviews of UNAHOTELS Varese

4 out of 5
UNAHOTELS Varese
Via Albani 73, Varese, VA

Reviews

8.8

Excellent

Rating 10 - Excellent. 279 out of 589 reviews" "
Rating 8 - Good. 245 out of 589 reviews" "
Rating 6 - Okay. 40 out of 589 reviews" "
Rating 4 - Poor. 14 out of 589 reviews" "
Rating 2 - Terrible. 11 out of 589 reviews" "

9.0/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

mustafa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
the Hotel is quite and comfortable, plenty of parking, GYM aswome
Stayed 3 nights in Mar 2024

10/10 Excellent

Michalakis

Stayed 1 night in Dec 2023

10/10 Excellent

Arnis

Liked: Cleanliness, staff & service, property conditions & facilities
OK
Stayed 1 night in Oct 2023

10/10 Excellent

carina

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
the room very nice and confortable, very good matress, the dinner was very tasty, good service free parking , good balcony and very nice bathroom
Stayed 1 night in Sep 2023

10/10 Excellent

Rafic, Beirut

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I strongly recommend
Stayed 1 night in Sep 2023

6/10 Okay

Mark

Stayed 1 night in Jul 2023

8/10 Good

Sidney, Ithaca

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
This is a convention center a bit out of town. The room was nice: good size, modern, comfortable for 2 people. The staff was helpful and attentive. There were some stains on the hallway rug which were a bit unsightly. The on-site restaurant was good but not cheap and not open Sundays. Alternative eating possibilities were few because of the location about 15 minutes walk from downtown. At dinner time we were usually tired from the day's activities and not in the mood to walk again. Bus service was frequent however. We resorted one night to Deliveroo to save shoe leather.
Stayed 3 nights in Jun 2023

8/10 Good

Majid

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2023

8/10 Good

Arvind

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2023

10/10 Excellent

laurence

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Decent hotel
The hotel was large, it’s currently undergoing maintenance. No active use of swimming pool as of (March 2023), works being done to outside facilities including building cladding. It is in good condition with decent rooms. Our room had two bathrooms, but a toilet seat was missing in one, some fittings were loose in the bathrooms. This wasn’t an issue for us as there was another to use. The hotel has a 4 star rating on the front entrance door but not sure about that, maybe 3* star working it’s was to a 4* 🤔 although it does look nice inside. The staff were ok and willing to help. They would order a Taxi for us, but we had to arrange car hire from another source ourselves, this is not clear on website. They let us store bags in a safe room on our checkout day, the front desk spoke good English. All in all we will stay there again as it is in a good location for us and the rooms and hotel did reflect the good price of €399 for two rooms for 2 nights. Breakfast was a buffet, scrambled eggs and bacon. This is a as close as you will get to a fry up. But a large selection of everything else, hams, fruit, breads, cheese, continental style but good. The bar is only open from 5pm till 11pm, not very good for hotel bar as we brought family back for a drink and it was closed. They do give decent complimentary snacks which was very good. You can smoke on the balconies to each room or outside, but not inside that was good.
Stayed 2 nights in Mar 2023

10/10 Excellent

Aile

Stayed 1 night in Mar 2023

10/10 Excellent

Jan

Business traveller
Liked: Cleanliness, staff & service, room comfort
Great WiFi for conference call. Spacey. Polite staff.
Stayed 1 night in Feb 2023

8/10 Good

KEETENG, Singapore

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The property was in a quiet area far from traffic and there was ample parking Rooms were spacious and beds were very comfy , bathrooms were good too!
Stayed 1 night in Sep 2022

8/10 Good

Natalia

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Très bon choix pour déjeuner
Stayed 3 nights in Sep 2022

10/10 Excellent

Emanuele

Stayed 3 nights in Aug 2022

10/10 Excellent

Liviu

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was good, only the way you connect to the internet, weird to me
Stayed 1 night in Aug 2022

8/10 Good

Anita

Liked: Staff & service, property conditions & facilities
Stayed 7 nights in Jul 2022

10/10 Excellent

Marco Antonio

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful Hotel. Very clean and good customers service.
Stayed 1 night in Jun 2022

6/10 Okay

Sonia

Liked: Cleanliness, property conditions & facilities, room comfort
Pros: I was impressed with the hotel and the room, I got all the comfort I needed. Room was very clean and well isolated, didn't hear any noises during my stay. The bed was very comfortable and there is even a mini fridge in the room. Cons: The swimmingpool was closed for renovation, they didn't mention it in their website or in the reservation / confirmation email. The software system they are using is outdated, they didn't see I had different reservations for different days. I first booked for 3 days and then decided to add another day, they called me after 12pm demanding why didn't I have check out yet. I would recommend to improve their hospitality communication skills since customers expect to receive an exceptional service when staying at a hotel like this. Last but not least, you need a car if you are going to stay here, is in the middle of nowhere.
Stayed 1 night in May 2022

10/10 Excellent

Stella

Stayed 1 night in May 2022

8/10 Good

Frans

Stayed 1 night in May 2022

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2019
Response from UNAHOTELSVARESE on 6 Dec 2019
Thank you for choosing UNAHOTELS Varese. Customer satisfaction is our priority and your opinion is very important to us! The Management UNAHOTELS Varese

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's location is best for visiting the lakes. Beautiful hotel. Good breakfast.
Stayed 3 nights in Oct 2019
Response from UNAHOTELSVARESE on 28 Oct 2019
Dear guest, thank you for your comment of your recent stay at UNAHOTELS Varese. We have appreciated your comment on our breakfast service. Looking forward to welcome you again for your future visits in varese Silvio Nolli Hotel Manager UNAHOTELS Varese

10/10 Excellent

Daniel, Melbourne, Australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2019
Response from UNAHOTELS VARESE on 16 Oct 2019
Daniel La ringrazio per il suo commento positivo sulla nostra struttura. L'opinione dei nostri Ospiti è molto importante e risulta uno sprone per continuare a migliorarci e rendere un ottimo servizio. In attesa di darle nuovamente il bentornato presso UNAHOTELS Varese, la prego di accettare i mie più cordiali saluti Silvio Nolli Direttore UNA HOTELS Varese

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
One Computer in lobby not working and the other crashed often.
Stayed 2 nights in Aug 2019

8/10 Good

Stanley

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2019

10/10 Excellent

Alon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fine hotel for reasonable price
Fine hotel for reasonable price. Good breakfast and swimming pool. Room and other are fine as well.
Stayed 2 nights in Jul 2019

8/10 Good

Ronni

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel
Great hotel, clean and well maintained. Great food in the restaurant on the hotel.
Stayed 2 nights in Jun 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Quiet with large rooms. Good restaurant. Very helpful staff. Away from the city noise.
Stayed 2 nights in Jun 2019

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2019

8/10 Good

Steve

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Frustrated
Fab hotel, room & balcony perfect. Reception staff brilliant easy check-in. Fault, Luigi head waiter is the worst I have come across. Miserable, not one smile, in our 2 day stopover. He berated staff & and a fellow diner in front of everyone. Had to wait 15 mins for a menu a further 10 min for a drink with another 10 wait for our order to be taken We decided to eat the following night in our room & when I asked for 2 plates he refused. He ruined a perfectly good stay at a good hotel.
Stayed 2 nights in May 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel with secure parking
Excellent parking and facilities. Pool is more a decoration while the breakfast was average.
Stayed 1 night in May 2019

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel decent rates good for a short stay before going to airport
Stayed 1 night in May 2019
Response from UNAHOTELS VARESE on 27 May 2019
Dear guesta, thank you very much for your positive review and I am so pleased to hear that you enjoyed your experience with us. It's very rewarding to discover that our effort of offering good product and good service it is well appreciate. I look forward to welcoming you back again very soon. Silvio Nolli Hotel Manager UNAHOTELS Varese

8/10 Good

Shmuel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
very nice
very nice hotel. we just didnt like that in the room ther are too much mirrores.
Stayed 4 nights in May 2019
Response from UNAHOTELSVARESE on 16 May 2019
Dear Shmuel, we would like to thank you for taking the time to post a comment of your recent stay at UNAHOTELS Varese. This will help us to monitor the quality of our services. We have noted that, in general, your comments were positive. However, we were pleased that you also pointed out some elements that you did not feel were up to our high standards. Your comments have given us the opportunity to continue to improve our services in order to make sure that your expectations are fully satisfied the next time you choose stay with us. Silvio Nolli Hotel Manager UNAHOTELS Varese

10/10 Excellent

Yigal

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2019
Response from UNAHOTELS VARESE on 30 Apr 2019
Thank you for choosing UNAHOTELS Varese. Customer satisfaction is our priority and your opinion is very important to us! The Management UNAHOTELS Varese

10/10 Excellent

Hansel, Switzerland

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice modern hotel. Great front desk manager upgraded us.
Stayed 3 nights in Apr 2019
Response from UNAHOTELS VARESE on 30 Apr 2019
Hansel, thank you very much for your positive comments. I am pleased to see that you have a favourable opinion of our staff and our services that we have managed to satisfy all your needs This is very rewarding and gives us an incentive to go on improving our services. Hoping to welcome you again in our property Best regards Silvio Nolli Hotel Manager UNAHOTELS Varese

10/10 Excellent

Kristen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay!
BEAUTIFUL and Varese is so cute.
Stayed 3 nights in Apr 2019
Response from UNAHOTELS VARESE on 16 Apr 2019
Dear Kristen, thank you for your comment of your recent stay at UNAHOTELS Varese. We are very pleased that you enjoyed your stay with us and the beautiful surroundings of Varese. looking forward to welcoming you in a near future Silvio Nolli Hotel Manger UNAHOTELS Varese

10/10 Excellent

Verified traveller

Stayed 3 nights in Apr 2019
Response from UNAHOTELS Varese on 11 Apr 2019
Thank you for choosing UNAHOTELS Varese. Customer satisfaction is our priority and your opinion is very important to us! The Management UNAHOTELS Varese

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Looks like "convention" hotel, big and business oriented. Big and clean room, good breakfast and smiley staff.
Stayed 2 nights in Feb 2019
Response from UNAHOTELSVARESE on 18 Feb 2019
Dear Peter, Thank you very much for your positive review and I am so pleased to hear that you enjoyed your experience with us. It's very rewarding to discover that our effort of offering good product and good service it is well appreciate. I look forward to welcoming you back again very soon. Silvio Nolli Hotel Manager UNAHOTELS varese

10/10 Excellent

Yigal

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent
Was amazing
Stayed 1 night in Jan 2019
Response from UNAHOTELSVARESE on 12 Feb 2019
Dear Yigal, I am delighted to read your positive review of UNAHOTELS Varese. I will share your comment with the members of our team. It's very rewarding to discover that our effort of offering good product and good service it is well appreciate. I look forward to welcoming you back again very soon. Silvio Nolli Hotel Manager UNAHOTELS Varese

10/10 Excellent

Tom

It was very good
Stayed 2 nights in Nov 2018

10/10 Excellent

Simon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Always a pleasant stay!
Stayed 1 night in Oct 2018

8/10 Good

Mary, Florida

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel was just ok. Lots of business people. Pool closed for the winter, and the room temperature is controlled by them, so heater was turned on and it was warm in the room. They offered to bring up a fan but we were checking out the next morning so I just opened the sliding glass door. I did not like the building either, everything in Varese is so charming and the construction stuck out like a sore thumb.
Stayed 5 nights in Oct 2018

8/10 Good

Zorislav

Liked: Staff & service, room comfort
Stayed 4 nights in Oct 2018

8/10 Good

Lawrence

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel for Business
Nice business hotel with all amenities and friendly staff.
Stayed 2 nights in Sep 2018

8/10 Good

Lawrence

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel for money
Very large nice hotel. Fairly new. Nice decor. But it always seems empty. It is next to the horse race track so maybe it's full on race days. The staff is friendly. Nice gym. Plenty of parking.
Stayed 2 nights in Oct 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic hotel.
We were very impressed with the hotel. Only one problem is that the room did not have a kettle, or iron. We were told that only the executive suites would have tea and coffee making facilities which I thought was poor given the 4star status.
Stayed 5 nights in Aug 2018

10/10 Excellent

Yigal

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2018

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Good hotel for someone busy during the day
This hotel is a little out of the way from the main town. It was clean upon arrival. The restaurant and bar area did not have a great selection of food so required a walk into town on most evenings. The pool is lovely and the view out over the balcony from our room is delightful. The counter staff were friendly and helpful.
Stayed 5 nights in Jul 2018
Response from AtahotelVarese on 12 Jul 2018
Dear Guest, thank you for taking the time to post your positive comments. This will help us to monitor the quality of our services. We have taken good note that you pointed out some elements that you did not feel were up to our standards as far as our restaurant offer. Your comment has given us the opportunity to continue to improve our services in order to make sure that your expectations are fully satisfied next time you will choose to stay with us. Thank you and best regards Silvio Nolli Hotel Manager Atahotel Varese

8/10 Good

Alison

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good Italian hotel
Good hotel. Couple of tweaks you could make - door handle and bedside light socket could be fixed in room 424. Nice staff. Shame there weren't any irons in the room. Nice food.
Response from Manager on 6 May 2018
Dear Alison, thank you very much for your nice comments about your stay here in our hotel. We are delighted to read that you particularly appreciated the kindness of our staff and our delicious food. Thank you very much as well for your precious suggestions in order for us to improve our service, they are highly appreciated. About the iron service, we apologize if we did not inform you that we have an iron corner on the 4th floor where this service is always available for all our Guests. We truly hope to welcome you again and soon. Best regards. Salvatore Sciacca Manager Atahotel Varese