Business Suite, 2 Queen Beds, Non Smoking
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Reviews of Travelodge by Wyndham Langley

2 out of 5
Travelodge by Wyndham Langley
21653 Fraser Hwy, Langley, BC

Reviews

6.8
Rating 10 - Excellent. 220 out of 1003 reviews" "
Rating 8 - Good. 338 out of 1003 reviews" "
Rating 6 - Okay. 179 out of 1003 reviews" "
Rating 4 - Poor. 132 out of 1003 reviews" "
Rating 2 - Terrible. 134 out of 1003 reviews" "

7.0/10

Cleanliness

7.8/10

Staff & service

6.4/10

Amenities

6.6/10

Property conditions & facilities

6.4/10

Eco-friendliness

Reviews

4/10 Poor

Krys

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

2/10 Terrible

Raj, Nanaimo

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Smelly beddings
Stayed 2 nights in Mar 2024

4/10 Poor

Jaskaran

Stayed 1 night in Mar 2024

8/10 Good

Sandeep

Liked: Cleanliness, staff & service
Stayed 2 nights in Mar 2024
Response from Guest Services on 28 Mar 2024
Thank you Sandeep for your positive review - we appreciate your feedback!

10/10 Excellent

Mesbah

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Mar 2024
Response from Guest Services on 23 Mar 2024
Thank you Mesbah for your 5 out of 5 review! We really appreciate when our guests tell us we have exceeded their expectations. We hope to have the opportunity to host you again soon!

6/10 Okay

Pchez Desean Latoya

Liked: Staff & service
This property is not the Ritz but it did the trick for the few nights that I was a guest. The breakfast was not continental, it was coffee, tea, hot chocolate, 2 types of cornflakes, apples, rice crispy, mini muffins and nutri-go bars. Even though check out is 11am, the hotel allowed me to check out at 12pm due to an error in my departing flight times. Jeremy at the front desk was awesome in helping to direct me to the Willowbrook mall, where I can walk around and browse until it was time for my flight. It’s on a highway so the noise may bother you if you prefer peace and quiet.
Stayed 4 nights in Mar 2024
Response from Guest Services on 23 Mar 2024
Thank you for your time in leaving us your feedback and thank you for your kind words about Jeremy, a key member of our Front Desk Team. We appreciate your stay with us.

6/10 Okay

Antonia

Liked: Staff & service
Disliked: Cleanliness
Stayed 3 nights in Mar 2024
Response from Guest Services on 23 Mar 2024
Thank you Antonia for taking the time to leave us your positive feedback. We appreciated your stay with us!

2/10 Terrible

Stephen

Business traveller, Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The Hotel called me during a meeting to say they wanted to run my credit card prior to me coming. I told them that I had made arrangements to pay on arrival!!!! They were rude!! Place is NOT EXPEDIA STANDARDS
Stayed 1 night in Mar 2024
Response from Guest Services on 12 Mar 2024
Sorry Stephen for any confusion on our pre-approval policy for same day arrival. We apologize for any inconvenience.

2/10 Terrible

Chad

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2024
Response from Guest Services on 12 Mar 2024
Sorry Chad we were not able to meet your expectations on your recent stay with us.

8/10 Good

Sarah

Stayed 2 nights in Mar 2024

6/10 Okay

Karen

Liked: Cleanliness, staff & service
Stayed 3 nights in Mar 2024
Response from Guest Services on 12 Mar 2024
Thank you Karen for your recent stay with us.

6/10 Okay

Tamara

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Said breakfast included but it’s granola bars and coffee very misleading. Not worth it for the price paid.
Stayed 1 night in Mar 2024
Response from Guest Services on 12 Mar 2024
Sorry Tamara our continental breakfast did not meet your expectations on your recent stay with us

4/10 Poor

Jessie

Stayed 3 nights in Feb 2024
Response from Guest Services on 23 Mar 2024
Thank you Jessie for your time in leaving us your feedback.

2/10 Terrible

mark

Business traveller, Travelled with pets
Liked: Staff & service
Disliked: Property conditions & facilities
Exterior of building was immaculate. Only staff member I dealt with when checking in was polite and accomodating. Room was very dissapointing. Matress was worn out. Pillow was about the same, very lumpy. TV had obvious blown speakers and had to keep the volume so low, I could not hear the program properly. Lots of second floor noise, must be a wooden framed building. Ceiling was very obviously damaged and repaired. Two different shades of paìnt on it. Very yellow on one half. Must have allowed smoking in that room at some point in time. Vinyl wood flooring was worn out had several edges curling upwards.
Stayed 1 night in Feb 2024
Response from Guest Services on 12 Mar 2024
Sorry Mark we were not able to meet your expectations on your recent stay with us.

8/10 Good

Keith

Stayed 1 night in Feb 2024
Response from Guest Services on 23 Mar 2024
Thank you Keith for your kind review - we really appreciated your stay with us and we hope to host you again soon!

2/10 Terrible

Shelley

Stayed 1 night in Dec 2023

8/10 Good

Jason

Business traveller
Liked: Cleanliness, staff & service
This was a nice stay for the price. The breakfast offerings were a bit lean, but it was clean, and the staff were polite and helpful.
Stayed 1 night in Dec 2023
Response from Rahim - GM on 13 Dec 2023
Thank you Jason for your kind words. We appreciate your stay with us.

4/10 Poor

Sarbraj

Disliked: Staff & service
Stayed 1 night in Dec 2023
Response from Jeevesh - Operations on 13 Dec 2023
Thank you for your candid feedback.

8/10 Good

Grant

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Rahim - GM on 8 Dec 2023
Thank you Grant for your positive review. We appreciate the time you took to leave us your feedback.

6/10 Okay

sylvia

Liked: Cleanliness, staff & service
Stayed 1 night in Nov 2023
Response from Rahim - GM on 8 Dec 2023
Thank you Sylvia for your feedback - much appreciated.

8/10 Good

Yves

Stayed 1 night in Nov 2023

8/10 Good

Rita

Business traveller, Travelled with group
Liked: Staff & service, property conditions & facilities
I need to talk to someone with Expedia - with LAKEWOOD INN - I paid for 4day stay and I only stayed 1night - and I paid for 2 rooms they only gave me 1room now I am out $ 556 , because that was ALL LIES ABOUT THIER MOTEL -ABOUT HAVING ROOM SERVICE EVERYDAY- they didn’t , saying they MOTEL is CLEAN -NOT PLEASE HELP ME OUT OR PUT ME IN THE RIGHT PEOPLE TO TALK TOO ABOUT THIS MOTEL - EXPEDIA SHOULD NOT ALLOW THIS MOTEL ON THIRE WEBSITES- BECAUSE THEY JUST TAKE YOUR MONEY AND DON’T GIVE YOU BACK YOUR MONEY- 778 347 2329 - RITA - HELP
Stayed 1 night in Nov 2023
Response from Jeevesh - Operations on 8 Dec 2023
Sorry Rita this review is not for our property. I trust Expedia will be in contact with you about your review of the Lakewood Inn.

4/10 Poor

Kim

Travelled with partner
Liked: Cleanliness
Disliked: Property conditions & facilities
Let’s start with the positives. The bed was really comfortable and it was quite clean. The building and units are quite old and mostly original with minor cheap upgrades. You definitely did not get the warm comfort feeling from this place. It gives more bates motel/prison cell vibes. The staff were polite and friendly and the coffee in the lobby was not bad. Unfortunately, when we got there quite late at night, the heat in our unit did not function at all, so it was cold. However, we felt it was too late to move rooms so we didn’t complain. Overall, it’s ok if you just need a little place to crash for the night, but definitely not somewhere I would choose to stay again.
Stayed 1 night in Nov 2023
Response from Ghalib - Operations Manager on 8 Dec 2023
Thank you Kim for your candid feedback. Our entire property is going to undergo an extensive renovation in early 2024. We hope that we will get another chance to host you post renvoation.

10/10 Excellent

Dawn

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2023
Response from Rahim - GM on 14 Nov 2023
Thank you Dawn for your wonderful review. We appreciate when our guests let us know we have exceeded their expectations.

6/10 Okay

Hyun

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Oct 2023
Response from Rahim - GM on 10 Nov 2023
Thank you Hyun for your feedback. We appreciate the time you took to leave us your feedback.

6/10 Okay

Verified traveller

Stayed 1 night in Oct 2023
Response from Jeevesh - Operations on 10 Nov 2023
Thank you for your feedback - we appreciate the time you took in leaving us your review

6/10 Okay

Inger

Was there before The double bed room was nice Tv worked Wifi good for my two hr online meeting Missed having a desk and chair
Stayed 3 nights in Oct 2023
Response from Rahim - GM on 31 Oct 2023
Thank you Inger for your candid feedback. We appreciate your stay with us.

8/10 Good

Joe

Business traveller, Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service
close to Langley Hospital. were willing to have our small dog stay with us. would have liked a chair in our room. anti slip mat for tub/shower.
Stayed 1 night in Oct 2023
Response from Ghalib - Operations Manager on 31 Oct 2023
Thank you Joe for your positive review. We appreciate your stay with us.

10/10 Excellent

jim

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
it was a great room with a small couch; very satisfied by the value provided and the staff were very friendly
Stayed 2 nights in Oct 2023
Response from Ghalib - Operations Manager on 23 Oct 2023
Thank you Jim for your kind words. We appreciated your stay with us and hope to see you again next time you are in Langley

2/10 Terrible

Frank

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
breakfast was mentioned as included but only coffee was offered at hotel..
Stayed 1 night in Oct 2023
Response from Ghalib - Operations Manager on 31 Oct 2023
Sorry Frank you were not able to take advantage of our complimentary continental breakfast. Our breakfast hours are 6:30am-9:30am daily.

2/10 Terrible

Greta

Travelled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
Room on upper floor bed was like hammock, no plug at wash basin. Bed was not made everyday, breakfast no good.
Stayed 3 nights in Oct 2023
Response from Guest Services on 23 Oct 2023
Sorry we did not meet your expectations on your recent stay with us.

8/10 Good

Scott

Liked: Cleanliness, staff & service, property conditions & facilities
Property is good and staff is great.
Stayed 3 nights in Oct 2023
Response from Rahim - GM on 19 Oct 2023
Thank you Scott for your kind words about our property and especially our staff. We appreciate your feedback and the time you took to provide it to us. We look forward to hosting you again soon!

2/10 Terrible

Nicolas

Stayed 1 night in Oct 2023
Response from Rahim - GM on 10 Nov 2023
Sorry we did not meet your expectations on your recent stay with us.

2/10 Terrible

Tricia

Business traveller
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
This was one of my the worst rooms I’ve stayed in. I was looking for something inexpensive as I didn’t check in until after 10:00 PM so just needed a bed. For $125.00 this was unacceptable. Room was falling apart. Smelled musty. It was so hot I had to open the windows and turn off the heat totally. This was a $79.00 a night hotel. Nice staff though.
Stayed 1 night in Oct 2023
Response from Jeevesh - Operations on 19 Oct 2023
Sorry we did not meet your expectations on your recent stay with us.

2/10 Terrible

Luz

Travelled with group
Disliked: Cleanliness, staff & service, room comfort
It was a terrible experience we don’t expect it happen like this first time we encounter this kind of situation
Stayed 1 night in Oct 2023
Response from Guest Services on 19 Oct 2023
Sorry we did not meet your expectations on your recent stay with us.

8/10 Good

Janet, Toronto

Stayed 2 nights in Oct 2023
Response from Guest Services on 19 Oct 2023
Thank you Janet for your positive review - we appreciate your feedback and look forward to hosting you again soon.

8/10 Good

Jose Caesar

Travelled with partner
Liked: Cleanliness, staff & service
Available late in the day
Stayed 1 night in Sep 2023
Response from Rahim - GM on 13 Oct 2023
Thank you Jose Ceasar for your kind review. Yes, our desk is open 24 hurs and thank you for your kind words to our staff.

8/10 Good

Rochan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2023
Response from Rahim - GM on 13 Oct 2023
We appreciate your positive feedback Rochan! Thank you so much.

8/10 Good

Jack

Stayed 1 night in Sep 2023
Response from Ghalib - Operations Manager on 31 Oct 2023
Thank you Jack for your positive review

10/10 Excellent

Larry

Stayed 2 nights in Oct 2023
Response from Rahim - GM on 31 Oct 2023
Thank you Larry for your 5 out 5 review - we appreciate your feedback.

2/10 Terrible

Richard

Travelled with partner
Disliked: Cleanliness, staff & service
We checked in at 3:35 pm. At 4:15 I went to the front seat to report the room was musty smelling & the bathroom reeked of urine. He told me that if I had reported in the first 15 minutes he could do something but as it was close to one hour there was nothing he could do. This was poor service. I would not recommend this motel to anyone
Stayed 1 night in Oct 2023
Response from Jeevesh - Operations on 11 Oct 2023
Sorry Richard we did not meet your service expectations on your recent stay with us.

8/10 Good

Chris, Vernon

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in Sep 2023
Response from Jeevesh - Operations on 11 Oct 2023
Thank you Chris for your positive review - we appreciated your stay with us.

10/10 Excellent

Tracy

Jeremy was professional,kind and very helpful. We'll be back! Many Thanks!
Stayed 2 nights in Sep 2023
Response from Rahim - GM on 3 Oct 2023
Thank you Tracy for your kind review and for acknowledging Jeremy on our Front Desk Team. Much appreciated!

2/10 Terrible

Jasmeen

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023
Response from Rahim - GM on 3 Oct 2023
Sorry we did not meet your expectations on your recent stay with us.

6/10 Okay

Susan, Calgary

Travelled with family
Convenient, coffee etc, close to restaurants & bed comfortable. Uncomfortably short toilet, fairly clean but showing its age.
Stayed 1 night in Sep 2023
Response from Ghalib - Operations Manager on 3 Oct 2023
We appreciate your feedback Susan. Thank you for taking the time to leave us your feedback.

2/10 Terrible

Barry

Disliked: Cleanliness, property conditions & facilities, room comfort
The worst room we've ever stayed in
For 179.00 a night we expected a room that didn't smell bad, a comfortable bed with a nice bed cover not something that looked like a worn out old sleeping bag and the view out of our window a patch of grass with all kinds of garbage strewn around. Not impressed at all.
Stayed 1 night in Sep 2023
Response from Guest Services on 28 Sept 2023
Sorry Barry we did not meet your expectations on your recent stay with us.

6/10 Okay

Donnie

Stayed 1 night in Sep 2023
Response from Guest Services on 3 Oct 2023
Thank you for your feedback - we appreciate it.

10/10 Excellent

Michael Zusan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2023
Response from Rahim - GM on 28 Sept 2023
Thank you Michael for your 10 out of 10 rating - we appreciate your feedback.

10/10 Excellent

Gail

Stayed 1 night in Sep 2023
Response from Rahim - GM on 31 Oct 2023
Thank you Gail for your kind review - we appreciate when our guests let us know we have exceeded their expectations.

6/10 Okay

Joette, Leduc

Liked: Staff & service
Good location with easy access to Fraser Highway. I was there for 3 days and room not serviced during my stay.
Stayed 3 nights in Sep 2023
Response from Ghalib - Operations Manager on 28 Sept 2023
Thank you Joette for your candid feedback. We will share this with our Operations Team.