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Reviews of Hôtel & Chalets Le Samovar

4 out of 5
Hôtel & Chalets Le Samovar
La Daille, Val-d'Isere

Reviews

9.0

Wonderful

Rating 10 - Excellent. 9 out of 12 reviews" "
Rating 8 - Good. 1 out of 12 reviews" "
Rating 6 - Okay. 1 out of 12 reviews" "
Rating 4 - Poor. 1 out of 12 reviews" "
Rating 2 - Terrible. 0 out of 12 reviews" "

9.4/10

Cleanliness

9.4/10

Staff & service

10/10

Amenities

9.4/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a great hotel for anyone skiing in the Val d'Isere area. We stayed for a week and were very happy with the choice. The location is excellent, the ski lifts are just across the road a short walk away. The free shuttle bus stop is also at the front of the hotel, which gives easy access to central Val d'Isere (or you can walk there in about 20 minutes if you prefer). We also liked the buffet breakfast and the dinners in the hotel restaurant. The (double bed) room itself was a bit on the small side but the bed was comfy, bathroom decently sized and everything was clean. There are also heated ski lockers downstairs for the equipment. The staff was always friendly and helpful. Overall the place offered good value for money and can be highly recommended!
Stayed 7 nights in Mar 2019

10/10 Excellent

Verified traveller

Stayed 7 nights in Mar 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a great hotel for anyone skiing in the Val d'Isere area. We stayed for a week and were very happy with the choice. The location is excellent, the ski lifts are just across the road a short walk away. The free shuttle bus stop is also at the front of the hotel, which gives easy access to central Val d'Isere (or you can walk there in about 20 minutes if you prefer). We also liked the buffet breakfast and the dinners in the hotel restaurant. The (double bed) room itself was a bit on the small side but the bed was comfy, bathroom decently sized and everything was clean. There are also heated ski lockers downstairs for the equipment. The staff was always friendly and helpful. Overall the place offered good value for money and can be highly recommended!
Stayed 7 nights in Mar 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely Modern Hotel with helpful staff
We only stayed here one night, to extend our ski break, but will stay again for longer. Hotel is very homely and open feeling, food is excellent and reasonably priced. The Location is also good as bus stops right outside the door making it super easy to travel to Val D’isere centre in 3 minutes. In the mornings walk across the road and the ski lifts are right there! We stayed in a family room (No.21) which has a lovely upstairs Childers sleeping area our daughter loved. Highly recommended
Stayed 1 night in Jan 2018
Response from Stéphanie on 19 Feb 2018
Dear guests, Thank you very much for sharing your review of your stay with us at Le Samovar. We are delighted that you found the hotel very homely and found the location convenient for both ski lifts and the centre of the village. We look forward to your return visit. Best regards, Le Samovar team.

10/10 Excellent

Andrea, Ilkley, West Yorkshire.

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A faultless hotel in a superb location!
The location of the hotel was superb. It was directly opposite the ski lifts in La Daille, the free bus stop and the ski rental shops. The hotel offered underground parking. The hotel has recently been refurbished and the quality of the accommodation and communal areas were fantastic. The staff were friendly and helpful and the breakfast was excellent. Overall we thought it was excellent value for money and we were delighted we had stayed!

6/10 Okay

christ

Disliked: Staff & service
Perfect ligging maar vriendelijkheid ontbreekt
Perfect ligging om te skiën 10/10 Service is ondermaats - we ontbreken een glimlach en vriendelijkheid - ontbijt pas van 08,00u (vroeger kan je niet binnen) - in de bar zit niemand - ondanks leuk ingericht - en er is niet altijd iemand aanwezig - skimateriaal / skilaarzen niet verwarmd met als gevolg dat deze de dag erna nog steeds nat zijn - wanneer iets te vroeg terug in het hotel merk je dat de verwarming af staat in de kamers en het warm water pas vanaf een bepaald uur terug beschikbaar is. Zwembad is een voetbad - stoomkamer defect - sauna redelijk OK. Ik herhaal, het is de ligging van het hotel die echter de doorslag kan geven.
Stayed 6 nights in Feb 2024
Response from Sly on 21 Mar 2024
Bonjour, Nous vous remercions pour votre commentaire et nous sommes absolument désolés de ne pas avoir été à la hauteur de vos attentes. Concernant les horaires du petit déjeuner et de l'ouverture du bar, ils sont affichés dans toute notre maison et les informations complètes sont sur notre site internet. Nous n'avons pas de piscine mais un spa de nage et l'entrée au spa vous est offerte. Le hammam était en panne et les pannes malheureusement se produisent. Les pièces de réparations commandées prennent un certain temps pour nous parvenir ainsi que le déplacement du réparateur est très loin dans la vallée. Notre maison est un hôtel vert ( et nous respectons la chartre environnementale et notre engagement pour l'environnement). Le chauffage est bien réglé en permanence à 21 sans défaillance. Les radiateurs sont d'appoints et chauffent à certaines heures augmentant ainsi la température qui devient supérieure à 21. Nous sommes désolés que la qualité de votre séjour n'ait pas été bénéfique. Cordialement.

8/10 Good

AAHM

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities

10/10 Excellent

mireille

Stayed 1 night in Jan 2023

4/10 Poor

Sandra

Stayed 1 night in Dec 2022

10/10 Excellent

Djym

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2018
Response from Stéphanie on 19 Feb 2018
Chers hôtes, Nous vous remercions chaleureusement de vos notes très encourageantes. Au plaisir de vous accueillir lors d'un prochain séjour!

10/10 Excellent

sebastien, Chaux

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hôtel super
Sejour très agréable, accueil chaleureux et chambre d une propreté impeccable, les services sont irréprochable,