この度は数あるホテルの中からホテルマイステイズ宇都宮をご利用頂いたにも関わらず、ご満足いただけなかったとのお言葉を頂き、大変心苦しい思いでございます。頂きましたお言葉を真摯に受け止め、スタッフ一同、今まで以上にサービスの向上を図ってまいります。大変心苦しいお願いではございますが、またのご利用賜りますことをスタッフ一同心よりお待ち申し上げております。

Thank you for your stay with Hotel Mystays Utsunomiya.How was your stay in Japan？We hope to see you again in the future.Thank you .

Thank you for using with us HOTEL MYSTAYS Utsunomiya.We are Sorry for the inconvenience caused by the air conditioner.We will carefully manage the facility to prevent this from happening again.We look forward to serving you again soon.Thank you.

Thank you for staying with us HOTEL Mystays Utsunomiya.Were you able to relax during a stay?We wait for a next visit for you.Thank you.

この度はホテルマイステイズ宇都宮をご利用いただき、誠にありがとうございます。当館はJR宇都宮駅より徒歩で約5分の場所にあり、観光やビジネスの拠点に最適かと存じます。今後もお客様の立場に立った接客を心がけ、今以上により良いホテルを目指して参ります。この度はお忙しい中、貴重なご評価をいただきありがとうございました。またのご来館を心よりお待ち申し上げております。

Thank you for staying at Hotel Mystays Utsunomiya.We are sorry for the inconvenience regarding the window.It is difficult to improve it immediately.But we are going to address this challenge to never waste your valuable feedback.Our hotel is easy access from Utsunomiya station by walking and there is new commercial complex which opened recently near here.Then, not only there is a convenience store on 1st floor but also there are many local restaurants around here, it should be convenient during staying at our hotel.If you have an opportunity to come to Utsunomiya, then you stay our hotel again, we are so glad it.We are waiting for your next stay.

Thank you for staying at Hotel Mystays Utsunomiya.We are happy that you gave us many complements.Therefore, we are glad you would be satisfied during staying.Even after this, we are keep going to effort to provide safely environment to our customers.If you have an opportunity to come to Utsunomiya, then you stay our hotel again, we are so glad it. Despite your busy time, thank you so much for your feedback.We are waiting for your next stay.

Thank you for staying at Hotel Mystays Utsunomiya.Our hotel is easy access from Utsunomiya station by walking and there is new commercial complex which opened recently near here.Then, not only there is a convenience store on 1st floor but also there are many local restaurants around here, it should be convenient during staying at our hotel.If you have an opportunity to come to Utsunomiya, then you stay our hotel again, we are so glad it.Even after this, we are keep going to effort to provide comfortable staying for our customer.Despite your busy time, thank you so much for your feedback.We are waiting for your next stay.

この度は、ホテルマイステイズ宇都宮をご利用いただき誠にありがとうございます。今後とも皆様に快適にお過ごしいただけるホテルでありますよう、精進してまいります。またのご機会がございましたら、当館をご利用いただければ幸いでございます。お忙しい中、ご評価をいただき誠にありがとうございました。次回のご来館をスタッフ一同、心よりお待ち申し上げております。

Thank you for selecting us out of the many possible places here. We eagerly await your kind return in the near future.

この度は、ホテルマイステイズ宇都宮をご利用いただきまして誠にありがとうございます。数あるホテルの中から当館をお選びいただいたにも関わらず、ご不快の念をお掛けし申し訳ございませんでした。日頃よりお客様に快適にご利用いただけます様、お部屋の確認体制には細心の注意を払い取り組んでいるつもりではございましたが、お恥ずかしい限りでございます。 今一度オペレーションの再確認、並びにスタッフへの再教育を実施し、再発防止に努めると共に、サービス全般におきましてお客様にご満足頂けるよう精進して参ります。 また、駐車場料金に関しましては、早急な対応が難しく心苦しい限りではございますが、今後の検討材料としてご意見をお預かりさせていただきたく存じます。 この度の不快の念は取り返しのきかない事ではございますが、是非、挽回の機会を賜りましたら幸いでございます。最後となりますが、改めて心からお詫び申し上げますとともに、お時間を割いてご意見をお寄せいただきましたことに御礼申し上げます。 ホテルマイステイズ宇都宮　支配人　岡野

Dear Veronica Thank you very much for your stay. Due to our parking lot was not suit for your personal car, we are sorry for letting you walk from our affliate parking lot. Although, it takes a couple of minutes, the day was maybe raining. Then, thank you for your compliment. your feedback encourages us to keep going to provide good service. If you have a oppatunity to visit Utsunomiya again. We are wlcome you to stay our hotel. Thank you again. Kind Regards, Hotel Mystays Utsunomiya Front Desk Tomoharu Nihei

この度はホテルマイステイズ宇都宮をご利用いただき、誠にありがとうございます。ご滞在中は快適にお過ごし頂けたようで安堵いたしました。またスタッフに関しましてもお褒めのお言葉を頂戴し、喜ばしい限りでございます。今後もお客様のお言葉に甘んじることなく、サービスの向上に努めてまいります。次回のご来館をスタッフ一同、心よりお待ち申し上げております。

Dear Janett Thank you for staying with us. Your compliment encourages us to improve our service and motivation. We are happy to hear you had the good time in our facility. Whereas, we are sorry for your uncomfortable experience such as cigarett smell. As you know, there is a trend increases non smoking environment like other developed countries among Japanese society. Eventhough the situation is getting changed, we have still smoking floors in this buiding. The situation is possibbly changed it in the future for invinting guests from oversea. We are happy if you stay here again in the future. And thank you for your compliment again. Kind Regards, Hotel Mystays Utsunomiya Front desk Tomoharu Nihei

Dear Lee Thank you for staying with us. We are happy to check your feedback. Like your opinion encourages us to improve our service. If you have a oppotunity to visit Utsunomiya. We are happy to wait for your stay here again. Thank you for your feedback again. Hotel Mystays Utsunomiya Front desk Tomoharu Nihei

この度はホテルマイステイズ宇都宮をご利用いただき、誠にありがとうございます。また、ご多用の中、ご評価をいただき、重ねて御礼申し上げます。今後もお客様にごゆっくりお寛ぎいただけるお部屋をご準備できますよう、努めてまいります。お客様に再度お目にかかれます日を、心よりお待ちしております。

この度はホテルマイステイズ宇都宮にご宿泊いただき誠にありがとうございます。また、高評価重ねて御礼申し上げます。また当ホテルをお選びいただけるよう、サービスの向上に努めて参ります。お忙しい中、貴重なご意見をいただき、誠にありがとうございました。次回のご来館をスタッフ一同心よりお待ち申し上げております。

この度はホテルマイステイズ宇都宮をご利用いただき誠にありがとうございます。ご滞在中は快適にお過ごし頂けた様子が伺え、安堵しております。今後もより良い接客サービス・お部屋のご用意に努めて参ります。次回のご来館をスタッフ一同心よりお待ちしております。

Dear Jennifer Thank you for staying with us. We are happy to hear your compliment about our facility. If you have a opportunity to visit here Utsunomiya in the future, we are happy that if you choose our hotel again. Kind regards, Hotel Mystays Utsunomiya Front Tomoharu Nihei

Dear Yoshi Thank you for staying with us and your feedback. As you mentioned, our hotel is located very near the station and it has a wide range of facilities including restaurants and bars around this area where are convenient for the customers, therein we have a good reputation by our customers. In addition, as your advice, we would like to inform it to a customer driving a car wants to pick up someone in front of the hotel. Thank you again. Best regards, Hotel Mystays Utsunomiya

Dear Guest, Thank you for staying at HOTEL MYSTAYS Utsunomiya, and we appreciate you taking the time to share your review with us. We deeply apologize for coming short of your expectations in several aspects, despite the fact that you chose our hotel among many others for your stay in Utsunomiya. Concerning the Wi-Fi issue, we have been researching ways for improvements so that we can completely resolve the issue. Regrettably, it is impossible to make immediate changes to the building structure and to the furniture in the rooms. We will be sure to keep your feedback for consideration in any large-scale renovations or improvements that we undertake in the future. We are committed to working harder to provide the best possible service instead. We would be grateful if you grant us a chance to welcome you at our hotel when your future travel brings you back to Utsunomiya. All the staff are very much looking forward to serving you again. Sincerely, Hirokazu Miyakawa, General Manager, HOTEL MYSTAYS Utsunomiya

Thank you for selecting us out of the many possible places here On behalf of the staff, I would like to express my gratitude for your patronage and your compliments.

Thank you for sharing your review with us. And Thank you for sharing your experience here. We look forward to your next visit

Thank you for sharing your review with us. Thank you for your favorable feedback. It really warms our hearts. We look forward to your next visit