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Reviews of Cozy Townhome By Starved Rock State Park

Cozy Townhome By Starved Rock State Park
North Utica, IL

Reviews

9.6

Exceptional

Rating 10 - Excellent. 37 out of 45 reviews" "
Rating 8 - Good. 6 out of 45 reviews" "
Rating 6 - Okay. 1 out of 45 reviews" "
Rating 4 - Poor. 1 out of 45 reviews" "
Rating 2 - Terrible. 0 out of 45 reviews" "

9.6/10

Cleanliness

10/10

Staff & service

10/10

Amenities

10/10

Property conditions & facilities

Reviews

10/10 Excellent

Gwen P.

Liked: Cleanliness
Three 60s and four 30s
Enjoyed family time with our adult kids, hiking into starved rock, access just across the highway!!! Lots of eating out and fun to visit in your home!
Stayed 3 nights in Sep 2023

10/10 Excellent

Kirstin S.

Liked: Cleanliness
Great place
The unit was comfy & cozy. We felt at home. It was also clean & the kitchen is fully stocked with just about anything you need for cooking. Beds were comfortable. At night there wasn't a sound to be heard. Very peaceful. We will definitely come back in the future.
Stayed 2 nights in Sep 2023

10/10 Excellent

Latonya

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Enjoyed our stay here. Property was neat and clean and it accomodated all of our needs. A true home away from home! Property owner was very hospitable. There was an issue with the internet and the problem was immediately addressed and resolved. Would stay here again!
Stayed 2 nights in Jun 2023

4/10 Poor

Taryn N.

Disliked: Cleanliness
Very disappointed
Unfortunately this stay was not what we expected. To start off, our first issue was the cleanliness of the unit. Our weekend getaway was planned to celebrate our little ones 7th birthday. Because of some health issues recently , we decided to do something small and just get out of the city for a bit. I chose this unit because it had a jacuzzi in the main room. The plan was to make it his room and let him have the tub and just have some silly fun. When we turned on the water, it kept coming out dark grey. Soon after we realized that the Jets themselves had mold. We attempted to clean them ourselves , but they were just too dirty. I contacted the property manager about the issue , who first told me that the tub and Jets are cleaned after every visit. I then sent him photos and told him the mold would state otherwise. He THEN replied that he just saw his wife clean the Jets last months. So which is it? Are they cleaned after every stay, or by his wife once a month? Either way , mold takes a little bit of time to grew , and the tub/Jets haven’t been cleaned for a long time. Our kids also found a random dirty sock in one of the toy baskets. Lastly , the sofa bed has a sign that says do not open. Which means two of our guest had to sleep on the bedroom floor. Which is absolutely not okay , because the listing says the sofa bed counts as a sleeping area. It’s not okay that the tub and one of the beds were not of use, and the property manager wasn’t concerned with my issues.
Stayed 2 nights in Apr 2023
Response from VrboOwner on 22 May 2023
Hi Taryn, we take guest feedback seriously and passed your comments on to the homeowner who would like to share the following: We pride ourselves on hosting great stays and upholding the highest standards of hospitality. We're sorry to hear that you did not have the five-star experience we endeavor to provide our guests. - We truly value the cleanliness and condition of the home. Just to clarify, the whirlpool is serviced and cleaned after use each time. In our interaction with you, we stated that it is cleaned regularly and that we personally witnessed the tub being cleaned. We're sorry if the whirlpool wasn't up to standards as it may have been because it was vacant for some time. - It is important to us that all furniture is in working order for guest's comfort. We apologize for the inconvenience in the sleeping arrangements as the pullout sofa was previously damaged and a new sofa is to be installed. As an alternative, there are portable mattresses in the closet as indicated in the listing. Thank you for sharing your review. We do all we can to make the best possible stay and look forward to this property hosting many satisfied guests.

10/10 Excellent

Connie P.

Liked: Cleanliness
Family trip for a wedding
Great place to stay, clean and loved the cabin feel. It was every comfortable for 6 adults. Would go back
Stayed 2 nights in Sep 2022

10/10 Excellent

Mary H.

Liked: Cleanliness
A Home Away From Home
Grand Bear Resort was a perfect place for my family and I! We had privacy and plenty of room for everyone in my family to eat home-cooked meals, play games, and sleep comfortably. The children had a great time riding their scooters outside and playing put-put at the miniature golf course. It was quiet and beautiful, and Bernie was very helpful and kind. I would love to come and stay again! Thank you!
Stayed 2 nights in Sep 2022

10/10 Excellent

christine W.

Liked: Cleanliness
Great stay and location
We so enjoyed our stay and will be back. It was clean Great spot and everything we could need.
Stayed 2 nights in Aug 2022

10/10 Excellent

DENISE G., ARTHUR

Liked: Cleanliness
Great Vacay!
We had an awesome weekend , hiking and relaxing at the cabin. The cabin was exactly what we had wanted! An absolute treat to be so close to the hiking trails and being able to go back to the cabin to relax.
Stayed 2 nights in Aug 2022

10/10 Excellent

Ben I.

Liked: Cleanliness
Starved Rock Base
Great location, clean, spacious! Just right proximity to Starved Rock State Park!
Stayed 3 nights in Jun 2022

10/10 Excellent

ellen s.

Liked: Cleanliness
Delayed Christmas Celebration
Our family had an enjoyable stay at your home. It was clean and just as it is portrayed in the pictures.
Stayed 3 nights in Jan 2022

10/10 Excellent

Dan K., Homer Glen, IL

Liked: Cleanliness
Perfect Winter Getaway
We had an absolutely wonderful time staying at this property! We were looking for a quick winter getaway close to home and this was the perfect spot. It is so close to both Starved Rock State Park and Matthiessen State Park. We went on several gorgeous winter hikes to see some beautiful frozen waterfalls in the canyons of these parks and this house was a nice and cozy oasis to return to at the end of the day. There was plenty of room for our small family and the kitchen was well stocked to prepare a nice warm meal after a day in the snow and ice. Check in and check out were both smooth and easy and our host was very helpful and always available to answer any of our questions. We would definitely stay here again and we plan to return in the spring and summer months for more outdoor adventures!
Stayed 2 nights in Jan 2022

10/10 Excellent

Jacqi C.

Liked: Cleanliness
Great space near excellent hiking
We’ve been to the area many times. This is a great place to stay a few nights and enjoy the charm. The pull out couch was not working which should be mentioned as people planned to use that as a bed.
Stayed 2 nights in Nov 2021

10/10 Excellent

MIKE P.

Liked: Cleanliness
Bernies Place
Warm inviting place
Stayed 3 nights in Oct 2021

10/10 Excellent

Sarah R.

Liked: Cleanliness
As advertised
Everyone about this property was as advertised. We got exactly what we signed up for as well as a very friendly neighbor! We want to come back just to visit Stan!!!
Stayed 3 nights in Sep 2021

10/10 Excellent

Justin B.

Liked: Cleanliness
Place was clean and as described ibed
Convenient location for starved rock
Stayed 2 nights in Aug 2021

10/10 Excellent

Katie S.

Liked: Cleanliness
Awesome stay
The house was clean. The beds were so comfortable and the neighborhood was quiet. Will definitely be back again!
Stayed 2 nights in Aug 2021

10/10 Excellent

Mark D., USA

Liked: Cleanliness
Great location, nice comfy place
Well-kept unit super close to Starved Rock and other parks. Short drive to great dining and bars in Utica. Being an end unit provided extra natural light and was a bonus. Would recommend to friends who wanted to spend a few days in the area and have that extra space and convenience of a full kitchen.
Stayed 3 nights in Jun 2021

10/10 Excellent

Barbara V.

Liked: Cleanliness
Roomy and Comfortable
This is a well-equipped unit. It is private, quiet and clean.
Stayed 2 nights in May 2021

10/10 Excellent

Santiago H.

Liked: Cleanliness
Comfortable house
Comfortable house with all you can need and gorgeous environment
Stayed 4 nights in Mar 2021

8/10 Good

Debbie M.

Liked: Cleanliness
Woodside Retreat
We had a relaxing stay. The property was just as described. We could have used some additional kitchen utensils and garbage bags, but overall, our stay was very nice. The property manager was available and responded quickly with any questions we had. We will stay in this area again.
Stayed 3 nights in Nov 2020

10/10 Excellent

Kathleen J.

Liked: Cleanliness
My husband and I loved this property. Very clean and had everything we needed.
My husband and I loved this property. Very clean and we had everything we needed. We will stay here again.
Stayed 2 nights in Jul 2020

10/10 Excellent

Josiah J.

Liked: Cleanliness
Pleasant stay
We’ve stayed on the property before, but this was our first time at this unit. It was a pleasant experience from start to finish and everything was clean and in order. The property managers were also friendly and helpful.

10/10 Excellent

Teresa B.

Liked: Cleanliness
It was the perfect location and was just as it was advertised
It was in a perfect location easy to find and convenient for what we wanted to do. The property was very clean , and had everything we needed. We will say there again

10/10 Excellent

Dave C.

Liked: Cleanliness
Vintage Illinois Wine Festival
This property was exactly as advertised. We had 2 couples staying for Vintage Illinois Wine Festival. The second night another couple we know who came to the festival stayed with us also. It was spotlessly clean. Everything we needed was provided. There were games for down time. The bedrooms were clean, comfortable and quiet. The layout was very good. During coffee in the morning we had both turkeys and peacocks strolling through the back yard. Highly recommend for families also. Other couples from our wine club visited and they plan to book in this area next year also. We will definitely be back next year! Thank You!
Stayed 2 nights in Sep 2019

10/10 Excellent

Jim L., Wisconsin

Liked: Cleanliness
Would come again
This is a very nice place, Close to the parks in the area. Place is comfy and quite. We will come back. No problems with anything.
Stayed 2 nights in Sep 2019

8/10 Good

Jacque L.

Liked: Cleanliness
Starved rock
Very nice
Stayed 3 nights in Jul 2019

10/10 Excellent

XIAOMEI Z.

Liked: Cleanliness
It is uper great and nice communication for check in and check out. Highly recommended!
Clean home and full cookware in kitchen for big family. Quiet neighbourhood and close to Starved Rock state park.

10/10 Excellent

Terry

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was easy to get into the room and the room was very clean and quiet. Will recommend others.
Stayed 2 nights in Apr 2019

8/10 Good

Ulyana M.

Nice place to get together with friends
Very clean and cozy:)
Stayed 2 nights in Dec 2018

10/10 Excellent

Nancy C.

Perfect for large family getaway
The send-off of three of our large group overseas was made more special by the spacious kitchen, extra beds, and convenient, clean bathrooms. Well-appointed, sturdy furniture, kitchen stocked with great dishes and full-sized refrigerator among the highlights. Woodsy area and great parking were uplifting for our cold weekend. Thanks for the games; we used them! Wish there had been a few extra trash liners and rolls of toilet paper for our large crowd. Wish there were more lodges like this around our area.
Stayed 2 nights in Nov 2018

8/10 Good

Robert A.

😍
It was a fantastic stay . The days are good nights are better I would recommend this to my friends and family .
Stayed 2 nights in Oct 2018

6/10 Okay

Verified traveller

The unit was very nice but poor anemities and uncooperative owner.
Air-conditioning not working in the main building. Water park closed. Smoke alarm kept going off in our unit. When we contacted the owner we were told we would have to handle it ourselves. He said to knock it off the ceiling with anything we could get to reach it which was pretty much impossible because the ceilings were vaulted. He said he didn’t care if we damaged anything. He was 2 hours away and didn’t want to make the trip. The unit itself was very nice.
Stayed 5 nights in Jun 2018
Response from VrboOwner on 6 Mar 2020
Thanks for taking the time to leave this review. The homeowner asked us to pass along the following response: "Thanks, Cindy. Our unit is not affiliated with the Grand Bear Lodge as specified in the description for our unit. We have no control over the water park or their air conditioning. Our air conditioning worked well but the smoke alarm battery went out in our unit. I am sorry for the inconvenience and happy you found the unit nice. Thanks again for your stay. Sincerely, Bernie" Thanks again! Best, the Evolve Team

10/10 Excellent

john, roselle, il

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
close to starve rock and deer park.
Stayed 2 nights in Jul 2018

8/10 Good

Gail W.

Unit was quiet and good location. Nice to have drapes in dinning and living room.
Took my kids and grandkids for the second year. We enjoy the hiking area around the area. Sam's pizza in Oglesby was great. The little pizza stand isn't anything fancy. Did excellent hiking at Matthiessen State Park. It's not as touristy as Starved Rock.
Stayed 3 nights in Aug 2017

8/10 Good

Dawn B.

Perfect for our family!
Perfect for our family
Stayed 2 nights in Jun 2017

10/10 Excellent

Jesus R., Chicago

Quite! Absolutely Quite!
The home was very clean and cozy. We are a family of 4 and it was perfect size for us. We all enjoyed have all that space for our selves. We didn't make into the indoor water park so we can't say anything about it, but the home was perfect. Definitely will do it again.
Stayed 2 nights in Apr 2017

10/10 Excellent

Rodney B.

Worth every Penny
Had this house for a friend reunion, and it was every penny. Lots of Space and Quiet Nature Area. The house contact was prompt and quick to answer all my questions. Would definitely stay here again.