Fairfield Inn by Marriott Anaheim Hills Orange County
4/10 Poor
"The hotel is in a busy area and run down. While checking in I wasn’t sure I wanted to stay there but we were traveling with friends and arrived first so I completed the check in. However when I got to the room the carpet looked worn and somewhat dirty. I took a look at the bed and at first glance it appeared clean. But then I noticed two black insects crawling. They weren’t bed bugs but tiny with wings. And hair strands on the white coverlet. I took a video and showed to the receptionist and checked out with a full refund! For 4 tired travelers this was a very bad experience."
"The hotel was fine the staff was great and helpfull the aircon was old and some guest was kinda unruly. The breakfast was not bad but a little variety could improve it."
"As we have found at other So Cal hotels, there were homeless people allowed to sleep in the lobby. Certainly, not what I would expect from a hotel as nice as this one. The room was clean and presentable, but we found the shower difficult to get to a comfortable temperature, and the air conditioner was very loud. There is no breakfast included, but the breakfast that was available for a fee was comprehensive and tasty."