Protea Hotel Fire & Ice! by Marriott Durban Umhlanga Ridge
6/10 Okay
"Hotel advertises 24 hour airport shuttle...not true. They do not have a shuttle, you have to pre-arrange with a 3rd party contractor and it iscexpensive. Deceptive advertising"
"Amazing location with a 3 minute walk to the beach, rooms are clean and well equiped, unfortunately there was a lack of communication and we were asked "what time are you checking out a day earlier" Bafana at check in was really attentive and assisted with a queries, room service is good as well as house keeping."
"Room was clean, staff were very kind and very friendly and helpful. Definitely recommend it to people staying 1/2 nights. Very central and ubers easily accessible."