Studio, 1 King Bed, Non Smoking, Balcony

Reviews of Hampton Inn Ukiah CA

2.5 out of 5
Hampton Inn Ukiah CA
1160 Airport Park Blvd, Ukiah, CA

Reviews

8.8

Excellent

Rating 10 - Excellent. 412 out of 692 reviews" "
Rating 8 - Good. 192 out of 692 reviews" "
Rating 6 - Okay. 49 out of 692 reviews" "
Rating 4 - Poor. 23 out of 692 reviews" "
Rating 2 - Terrible. 16 out of 692 reviews" "

9.2/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Thomas

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms were very nice and clean. Staff were hospitable and friendly.
Stayed 2 nights in May 2024
Response from General Manager on 22 May 2024
Dear Thomas,Thank you for reviewing your recent stay with us at Hampton Inn Ukiah! From our clean accommodations to our friendly team members, we're so happy you enjoyed everything about your time with us. Your five-star rating means the world to us, and we hope to see you again soon.

8/10 Good

Jacqueline

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall a good, clean place to stay halfway back from Eureka. Convenient to town into the freeway. If I had anything to say it would be at the breakfast was not very edible. Perhaps upgrade choices with some fresh fruit?
Stayed 1 night in Apr 2024
Response from General Manager on 16 Apr 2024
Dear Jacqueline,Thank you for staying with us recently. We are delighted our excellent location suited your needs well, and we appreciate you mentioning the high standards of cleanliness we adhere to. Your feedback about our breakfast offerings will be shared internally for further consideration, as we are always seeking new ways to improve. It was a pleasure having you as our guest, and we hope you return soon.

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2024

10/10 Excellent

Lynn

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024

10/10 Excellent

April

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Friendly helpful staff. Great place that is safe, clean, and quiet. I will be back.
Stayed 1 night in Feb 2024
Response from General Manager on 20 Feb 2024
Dear April,Thank you so much for choosing to stay with us at Hampton Inn Ukiah. Our goal is to provide every guest with exceptional service, so we're thrilled that was the case for you. It's also great to read our commitment to maintaining pristine accommodations shone through during your visit. The pleasure was all ours, and we can't wait to welcome you back.

10/10 Excellent

Muhammad

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jan 2024

10/10 Excellent

Sierra

Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean accommodations and friendly staff.
Stayed 3 nights in Dec 2023
Response from General Manager on 31 Dec 2023
Dear Sierra,It's wonderful to receive your excellent review of Hampton Inn Ukiah! We're proud our friendly hospitality and clean accommodations made your stay outstanding. Many thanks for your kind compliments and hope you'll come back!

10/10 Excellent

Kim

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is clean and well kept. The breakfast was good, lots of options and very clean.
Stayed 1 night in Dec 2023
Response from General Manager on 27 Dec 2023
Dear Kim,What a delightful review; thank you for sharing it! We're thrilled that our clean accommodations and delicious breakfast made for such a positive experience with us. The pleasure was all ours, and please come back soon.

10/10 Excellent

Naida

Business traveller, Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

10/10 Excellent

Hsiaochien

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023

8/10 Good

Priscilla

Stayed 1 night in Dec 2023

10/10 Excellent

colleen

Travelled with family
Liked: Amenities
Love the lovely staff Love the breakfast bar Reported 3 areas in the room that needs improvement 1. Loud heater 2. Squealing shower head 3. Freezing Refrigerator that froze all our food
Stayed 2 nights in Nov 2023
Response from General Manager on 5 Dec 2023
Dear Colleen,Thank you so much for taking the time to share your thoughts with us. We're thrilled you had the chance to start your days off right with our delicious breakfast offerings and that our hospitable team left a memorable impression on you. That said, we strive to provide our guests with well-maintained accommodations on all occasions, so your concerns will be shared with maintenance to ensure the necessary adjustments or repairs are made promptly. Should your travels bring you back to the area in the future, we hope you'll consider staying with us again!

10/10 Excellent

Betty

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Front desk staff great
Stayed 4 nights in Nov 2023
Response from General Manager on 29 Nov 2023
Dear Betty,Our friendly staff works hard to ensure all our guests feel welcome and will be glad you appreciated their kind assistance. Please come stay at Hampton Inn Ukiah again soon!

10/10 Excellent

Lei

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023

8/10 Good

Steve

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2023

8/10 Good

Donald

Business traveller
Liked: Staff & service, amenities, property conditions & facilities
Very convienent and staff did a great job from check in to breakfast.
Stayed 1 night in Nov 2023
Response from General Manager on 8 Nov 2023
Dear Donald,Thank you for your kind words regarding our helpful team and for choosing to stay with us at Hampton Inn Ukiah. We appreciate your feedback and want to invite you back again anytime for another wonderful visit.

10/10 Excellent

Tracy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023

6/10 Okay

Christian

Liked: Staff & service
Disliked: Cleanliness
Room smelled bad. Like wet towel and feet
Stayed 1 night in Nov 2023
Response from General Manager on 8 Nov 2023
We are very disappointed to learn about your recent experience, as providing our guests with exceptional accommodations is paramount to us. In the future, please let our friendly team know if you are displeased with your room, as we are always willing to assist. While your time with us was less than ideal, we hope you'll give us another chance to change your perception of our property.

10/10 Excellent

Anna

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2023

6/10 Okay

Joyce

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2023

2/10 Terrible

James

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2023

8/10 Good

Ali

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I appreciated the cleanliness of this property inside the rooms and in the shared areas like the pool. The breakfast was surprisingly varied for a motel breakfast. (Note: The toilet was surprisingly low.). The area has some street travelers and is within walking distance (a mile and a half) from downtown. There aren’t always sidewalks and its a car-centric area of strip malls and local businesses. A car-free bike path is near and looks newer. Ukiah’s old town district was surprisingly quaint and from a time past, in California. I would stay at this motel again if I could secure a balcony room again for fresh air and extended living space. I got a couple of good night’s sleep and felt safe on the third floor of three floors. The motel was manageable and managed well. The walls were insulated well; I only heard one air conditioner (not mine) of a shared wall or from the floor below running all night, but it was a consistent sound, so I got used to it. Didn’t hear other voices or flushing toilets, so that was proof of good soundproofing. Thanks Hampton Inn-Hilton in Ukiah.
Stayed 2 nights in Sep 2023

10/10 Excellent

Tuan Anh

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent stay and staff were wonderful. Love that it is pet friendly. I would stay here again
Stayed 1 night in Sep 2023

10/10 Excellent

Oriana

Liked: Cleanliness, amenities
Easy and convenient check in
Stayed 1 night in Sep 2023

10/10 Excellent

Susan

Travelled with group
Liked: Staff & service
Disliked: Cleanliness
Smelly, dirty, but the check in was nice
The hotel room smelled like a locker room, dirty feet smell, it was horrible. I accidentally spilled a little water on the carpet, laid a white towel down to soak the water up and when I turned the towel over, it was brown from being dirty, gross and disgusting. These two issues will effect my decision making in choosing hotels in the future.
Stayed 1 night in Aug 2023

10/10 Excellent

Yao

Liked: Amenities, property conditions & facilities
Very quiet, safe and easy park. Breakfast is very good!
Stayed 1 night in Aug 2023

8/10 Good

Kurt

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy off highway access... clean facilities and friendly staff
Stayed 1 night in Aug 2023

10/10 Excellent

Yan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice friendly people around!
Stayed 1 night in Aug 2023

10/10 Excellent

John

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good breakfast provided. Very good value for the price. Very nice amenities and room decor.
Stayed 1 night in Aug 2023

10/10 Excellent

Amelia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful, kind staff!
Stayed 1 night in Aug 2023

10/10 Excellent

Yao

Liked: Cleanliness, staff & service, property conditions & facilities
I got very nice and clean room.
Stayed 1 night in Jul 2023

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The only negative was the homeless people sleeping outside the building in the early mornings
Stayed 2 nights in Jul 2023

4/10 Poor

Verified traveller

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Hopland work trip
Gentleman at front desk was not friendly or helpful and made a lot of excuses.
Stayed 2 nights in Jul 2023

8/10 Good

Lynn, Adams

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2023

10/10 Excellent

David

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2023

10/10 Excellent

Kim

Liked: Cleanliness, staff & service, property conditions & facilities
Easy check in, very clean
Stayed 1 night in Jul 2023

10/10 Excellent

Sandra

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very nice room, clean and comfortable. The clerk was very helpful, I think his name was Brandon. Very nice.
Stayed 1 night in Jul 2023

10/10 Excellent

Cheryl

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
The staff was exceptional and accommodating.
Stayed 1 night in Jul 2023

10/10 Excellent

Sherry

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2023

10/10 Excellent

Dennis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good Value
Excellent staff, clean room, good breakfast. Relaxing and friendly place.
Stayed 1 night in Jun 2023

10/10 Excellent

Jane

Liked: Cleanliness, staff & service, property conditions & facilities
Staffs are very friendly and helpful! We are very satisfied with our visit. Thank you!
Stayed 1 night in Jun 2023

8/10 Good

Rebecca, seattle

Stayed 3 nights in Jun 2023

10/10 Excellent

tai

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2023

10/10 Excellent

Brigette

Stayed 1 night in Jun 2023

6/10 Okay

Linnie

Travelled with family, Travelled with pets, Travelled with group
Disliked: Cleanliness, property conditions & facilities
Annette at the front desk was excellent. The young guy in the evenings was terrible. Couldn’t help me find a previously quoted rate and refused to honor a reduced Sunday night room rate. I was upset and thought he should not work there. He was lazy. We waited for pool towels for over an hour. I had to go in and inform him while he was sitting around doing nothing. Lazy. Rooms had a terrible odor!! Was it the carpet? Who knows. Can’t they smell the horrible smell as you enter the room? Come on housekeeping staff. We still tipped that person. Pool was clean. Jacuzzi was cold not hot. Breakfast food was well stocked. Good size parking lot.
Stayed 2 nights in Jun 2023

10/10 Excellent

Diana

Stayed 1 night in May 2023

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2023

10/10 Excellent

Daniel

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The pool and spa area were clean and nice to use. The hotel was quiet and comfortable. I left two bathing suits in the room when I checked out by mistake, and they were returned to the front desk and returned to me.
Stayed 2 nights in May 2023

8/10 Good

Kathy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Relaxing home away from home
Hampton inn is always a nice place to rest your head! Always a place we can count on.
Stayed 4 nights in May 2023