Suite, 1 Bedroom, Private Pool | View from room
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Reviews of Ulun Ubud Resort and Spa

4 out of 5
Ulun Ubud Resort and Spa
Jalan Raya Sanggingan, Kedewatan, Ubud, Bali

Reviews

9.4

Exceptional

Rating 10 - Excellent. 93 out of 122 reviews" "
Rating 8 - Good. 18 out of 122 reviews" "
Rating 6 - Okay. 6 out of 122 reviews" "
Rating 4 - Poor. 4 out of 122 reviews" "
Rating 2 - Terrible. 1 out of 122 reviews" "

9.2/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Harold, Golden

Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful
Stayed 3 nights in Nov 2023

10/10 Excellent

Joana

Liked: Cleanliness, staff & service, property conditions & facilities
This place is a dream, the food is delicious very friendly and helpful staff we loved our stay ❤️
Stayed 2 nights in Jul 2023

10/10 Excellent

Neal

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Loved being able to sit on our veranda and see the rainforest covered valley in front of us. Very little in the way of neighbours or other buildings. Very peaceful (no noise from the road where we were located), and very friendly staff. Ubud central is around 3kms away - so that's a bit of a walk (40 mins or so, which we did a couple of times), otherwise free shuttle three times a day or 70/80k idr one way. Pros and cons with that distance - but we'd take the tranquillity any time. Would certainly recommend to others.
Stayed 3 nights in May 2023

8/10 Good

Shailesh

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Good location, friendly staff. Average facilities and quality compared to other resorts I’ve stayed at. Location is great for access to attractions.

10/10 Excellent

Gary

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Every where you looked you would be looking at art works and beutiful buildings and the views down or up to the valley are to die for. very good value for the money
Stayed 2 nights in Aug 2022

10/10 Excellent

Lakshmi

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly and helpful staffs. Overall a wonderful trip! Everyone is entitled to only one main for breakfast.
Stayed 2 nights in Jun 2022

10/10 Excellent

Soesani, Los Angeles

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Many steps to go up and down from your room. The view is breathtaking specially after raining.
Stayed 2 nights in Jun 2022

10/10 Excellent

Gurcharan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice view
Stayed 3 nights in May 2022

10/10 Excellent

Tow Ying

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ulun Ubud Resort ans Spa
It's a lovely hotel overlooking a ridge with a stream and forest and my best hotel stay compared to a few that I have stayed during my 13 days trip in Bali. It's quiet too yet not far away from attractions and restaurants. You can hire a motorbike from the hotel and book a massage there too. The spa rooms are comfortable and clean too. The restaurant serves good food as well.
Stayed 3 nights in May 2022

10/10 Excellent

John K

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely stay on outskirts of busy Ubud
Beautiful & clean hotel with very friendly service throughout for our 5 night stay in Ubud. Good food with many choices @ restaurant. Shuttle service into Central Ubud was helpful, yet we wish it was offered for a longer period each day. WiFi in hotel room was terrible, yet strong in lobby/restaurant. It couldn’t be improved, even after our request. Many stairs in this property, FYI. Ask for a room overlooking river/jungle for views & privacy.
Stayed 4 nights in Mar 2020

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing place to stay in ubud. Beautiful view, very clean and great room services. Food was so good and affordable. Great welcome drinks and Free treats. I was very impressed and one of the best accomodations in Bali. Love love love it. I High recommend it !!!
Stayed 3 nights in Mar 2020

10/10 Excellent

Ashish, HK

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Peaceful, clean, great breakfast and food,and great staffs.
Stayed 6 nights in Mar 2020

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like the view, very beautiful. But the food not so nice.
Stayed 3 nights in Mar 2020

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Mar 2020

10/10 Excellent

Sharon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful property
Had a wonderful experience here. Property was absolutely stunning. Would recommend this place without a doubt. The only small issue was a mildew smell in the bathroom. The staff addressed it immediately; however it persisted throughout our stay. Hopefully they can address this and get a permanent fix.
Stayed 4 nights in Feb 2020

10/10 Excellent

Garry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Accommodation was lovely
Accommodation in the room was first class with direct access to the swimming pool
Stayed 3 nights in Mar 2020

10/10 Excellent

Shevalee, New york, NY

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is absolutely amazing, wonderful staff and wonderful food. Resort is right next ro ubud center which is super convenient for tourist. I would stay again. And when i had little issue the manager made everything right right away. I love it
Stayed 7 nights in Feb 2020

10/10 Excellent

Valentine, Seattle

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is very nice and peaceful feel like you’re in a jungle. Love having the sound of chickens wake you up in the morning. The staff is very good and informative.
Stayed 1 night in Feb 2020

10/10 Excellent

Nutt

Liked: Cleanliness, staff & service
Stayed 4 nights in Feb 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Feb 2020

10/10 Excellent

Luna, Geneva

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautifully designed on a hillside overlooking the river & it’s canopy of trees with a variety of greens and textures. bungalows or small red brick and black stone buildings, compose this resort, one meanders paths without any imposing structures. Sculptures honour nature & spiritual beliefs... this place is a GeM.
Stayed 2 nights in Jan 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Jan 2020

10/10 Excellent

CD

Travelled with family
Liked: Cleanliness, property conditions & facilities
The property overlooks a beautiful and quiet river valley. The property flows down the hillside and could be difficult for some to negotiate due to all of the stairs. The pool is one of the cleanest and refreshing we've ever been in. Loved all of the statues and other stonework. The restaurant is lovely but the kitchen staff is very loud -- open kitchen -- and this detracts from the beautiful view. Would stay again in a heartbeat.
Stayed 2 nights in Dec 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Dec 2019

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Always had privilige of prtsonalised servive. All staff were very quick to response. Special appreciation to Sirodhani for managing our veg breakfast.
Stayed 3 nights in Dec 2019

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was in a great local, close to everything yet very peaceful. Staff were wonderful and rooms very clean with everything that you need and absolutely amazing views!! Breakfast and dinner were average
Stayed 3 nights in Dec 2019

8/10 Good

mark

Liked: Staff & service, room comfort
Stayed 2 nights in Nov 2019
Response from Nopa on 10 Dec 2019
Dear Mark, Thank you for staying with us. Looking forward to welcoming you back in our resort.

10/10 Excellent

Don

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
What a gorgeous property! The staff was amazing and the daily breakfast that was included in the price was wonderful. The cost for staying there was superb! Love Ulun Ubud! We will stay there when we come back to Ubud!
Stayed 2 nights in Nov 2019
Response from Nopa on 29 Nov 2019
Dear Don, thank you for staying with us and share your positive feedback while in Ulun Ubud. we are looking forward to welcoming you back in our resort in the near future. Regards, Nopa

6/10 Okay

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service
This property was ok! The staff were very good and very help and were not always waiting for a tip and were often surprised when they got one. They are currently offering big discounts, maybe it’s low season this attracts the sort of people who think leaving a hotel towel on one of the few sun loungers guarantees they have sole use of it all day! The hotel really should not put up with this and remove them after a given time. Talking of sun beds the ones by the lower pool are the most uncomfortable I have come across in many years with a metal bar right across the middle which gives you a sore back after a fairly short time. Although the pool bar is always staffed the main longe bar is not with guests told to get it from the restaurant above which is a shame as the lounge bar is quite comfortable. If you don’t like steps or have a week heart think twice as there are a lot! All rooms seem to have a nice view over the valley. The shuttle into the centre is good and reliable. The breakfast is good although most guests seem to eat elsewhere in the evening or have it served in there room - probably to avoid the stairs! They need to look at the detail to get back too where they should be - their staff are to be commented as they are all still warm welcoming and helpful, if the resort looses that they will go downhill quickly.
Stayed 7 nights in Nov 2019
Response from Agung on 21 Nov 2019
Dear Valued Guests, Warmest Greetings from Ulun Ubud Resort and Spa Thank you for recently staying at the resort and thank you too for taking your time to write your feedback Firstly, please kindly accept our deeply apology for the inconveniences you have experienced during your stay period with us at the resort We have noted all the points that you have addressed to us and will of course very happy to learn from all of it as we constantly strive to be better and better in the future. We believe your contribution will help us grow better. Again, thank you for your constructive feedback and wishing you and family all the very best for the year ahead We genuinely looking forward to welcoming you back to the resort in the not too distant future with some improvements With warm regards, Ulun Ubud family

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 7 nights in Oct 2019
Response from Nopa on 20 Nov 2019
Thank you for staying with us recently and thank you for sharing you experiences to others We all really happy that you fully enjoyed your time at the resort.

10/10 Excellent

Verified traveller

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful location, setting and facilities. Staff are absolutely lovely. Quiet and peaceful location but easy to places to eat and attractions. Loved our stay and will come back.
Stayed 6 nights in Sep 2019
Response from Nopa on 20 Nov 2019
Thank you for staying with us recently and thank you for sharing you experiences to others We all really happy that you fully enjoyed your time at the resort.

10/10 Excellent

Cherry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Like that they have a different breakfast menu every morning
Stayed 2 nights in Sep 2019
Response from Nopa on 20 Nov 2019
Thank you for staying with us recently and thank you for sharing you experiences to others We all really happy that you fully enjoyed your time at the resort.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked the free shuttle service to Ubud center, hotel grounds were amazing, staff was always helpful
Stayed 5 nights in Sep 2019
Response from Nopa on 20 Nov 2019
Thank you for staying with us recently and thank you for sharing you experiences to others We all really happy that you fully enjoyed your time at the resort

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The views were simply spectacular, with vast green forest as far as the eye could see. The pools seemed well maintained and offered a nice place to relax. Staff were helpful and were always happy answer any questions you may have
Stayed 3 nights in Aug 2019

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
It was really nice overall. Views are breathtaking and the staff members are lovely, they even made us a honeymoon cake!. This place is great for peace and quiet. Totally recommend it 😃
Stayed 2 nights in Aug 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Aug 2019

10/10 Excellent

Kirill

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very chill and nice place
Very clean hotel, nice view and surroundings along with friendly around. The hotel theme is very unique in its style. It was the best getaway hotel ever.
Stayed 3 nights in Aug 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were fantastic, very accommodating to any request we had. Staff were happy to book tours for us. Breakfast was delicious, there was a daily afternoon tea in the restaurant & dinner was lovely if you choose to eat at the resort. The rooms & views were amazing. Really lovely pool with a bar & happy hour. Resort in great location away from the hustle & bustle of Ubud but not too far if you travel by the resort shuttle.
Stayed 2 nights in Aug 2019

10/10 Excellent

Max

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jul 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jul 2019

10/10 Excellent

Paruda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jun 2019

10/10 Excellent

Borripart

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2019

8/10 Good

Sarah, Perth WA

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was in walking distance or short cab drive to Ubud which was ideal . The size of the hotel was small but this made it very personal . The staff were very accommodating and extremely welcoming. I loved this hotel and it’s beautiful location. Breakfast was a daily treat - as a different menu option each day . There was nothing I didn’t like about this place.
Stayed 3 nights in Jun 2019

10/10 Excellent

Photos

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The view was breathtaking both from our room and also the public pool area. The staff were so friendly and facilitated every request we made. The food was really really yummy and really well priced. The pool staff were great with setting the mood for happy hour too playing great music and always serving with genuine friendliness. Thankyou to the team at Ulun ubud for an absolutely amazing stay!
Stayed 3 nights in Jun 2019

8/10 Good

noname, Wales

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing place overall! Maybe the food menu could be improved and have more local food instead of mainly western type dishes.. Ideally if you stay here you have your own car or mopeds as coming and going to Ubud centre can end up being quite expensive! We never walked it all the way but the road is not necessarily appealing and the traffic is mad.
Stayed 4 nights in May 2019

10/10 Excellent

Seyed M

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2019

6/10 Okay

Verified traveller

Stayed 1 night in May 2019

10/10 Excellent

....

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
It was a great place staff was very kind. I would recomend to everybody thi hotel
Stayed 8 nights in May 2019

4/10 Poor

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Big umbrella in swimming pool was broken, therefore all photos are with a broken umbrella, truly disappointed
Stayed 1 night in May 2019
Response from Agung on 21 May 2019
Dear Valued Guest, Thank you for your recent stay at the resort and thank you for taking your time to write your feedback. First of al, please kindly accept our deeply apology for the inconveniences you have experienced during your stay at the resort in regard to the broken umbrella. For your update, we have ordered the new one to replace the existing one and will be finished soon. Again, thank you for reminding us and sorry for being late Wishing you and family all the very best for the year ahead and looking forward to welcoming you back for second stay next time you visit Bali With best regards, Ulun Ubud Family