Deluxe Suite, 2 Bedrooms, Oceanfront

Reviews of Alexandra Resort - All-inclusive

4 out of 5
Alexandra Resort - All-inclusive
Princess Dr, Grace Bay Beach, Providenciales, Providenciales

Reviews

8.2

Very good

Rating 10 - Excellent. 456 out of 1004 reviews" "
Rating 8 - Good. 319 out of 1004 reviews" "
Rating 6 - Okay. 131 out of 1004 reviews" "
Rating 4 - Poor. 66 out of 1004 reviews" "
Rating 2 - Terrible. 32 out of 1004 reviews" "

8.8/10

Cleanliness

8.4/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Kyle

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Alexandra was a great place to stay. Sits right on the beach, nice pool, great staff that took care of things promptly. We had a hard a garden suite that was on the ground floor. The suite had everything you need including washer and dryer. There is a sister resort called the Blue Haven which we had full access to. Shuttle service is available to and from. Food options were good and quite tasty. The is a fitness center, however quite small. I think they should expand the fitness center but overall resort was awesome.
Stayed 7 nights in Mar 2024

10/10 Excellent

Drew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beach was beautiful and had options for motor sports right on the beach but not too busy to enjoy the swimming area and non motorized water sports
Stayed 4 nights in Mar 2024

6/10 Okay

Daniel

Liked: Cleanliness
Disliked: Staff & service
Stayed 4 nights in Mar 2024
Response from Guest Services on 18 Mar 2024
Hi Daniel,Thank you for your feedback. If there's anything specific you feel we could improve upon, please don't hesitate to let us know. We're always looking for ways to enhance our guests' experiences.Best regards,Guest Services

10/10 Excellent

Emma

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Guest Services on 13 Mar 2024
Thank you!

10/10 Excellent

Steven

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I never write reviews but felt compelled to write one on our stay at the Alexandria resort. We stayed for 6 nights and from the moment we checked in we felt we were in Paradise. Clawdy who checked us in really went out of his way to make us feel welcome. He assisted us throughout our stay with recommendations and was very thorough from assisting us with dinner reservations ,room amenities, excursions etc... Even the General Manager Priseila got involved on the guest level to make us feel welcome. Bottom line this resort is Paradise. We stayed in an ocean view suite with a gorgeous view. The food was great. Every staff member always greeted us to make us feel welcome. We even visited the sister property Blue Haven which was part of our package. In closing I did not anticipate to return to the Turqs anytime soon but we had such a great safe time we are considering going back soon. Kudos to Alexandria resort they have what it takes to be a 5 star resort!!!
Stayed 6 nights in Feb 2024
Response from Guest Services on 13 Mar 2024
Hi Steven,Thank you so much for taking the time to share your experience with us. We're thrilled to hear that you enjoyed your stay and felt like you were in paradise. It's wonderful to know that Clawdy and Priscila, along with our entire team, went above and beyond to make your stay memorable. We're delighted that you appreciated the accommodations, dining, and the warm hospitality extended by our staff. We look forward to welcoming you back soon for another fantastic stay!Warm regards,Guest Services

8/10 Good

Christine

Stayed 4 nights in Feb 2024

6/10 Okay

MELANIE

Travelled with partner
Front desk personnel was nice, waiters and waitresses was blah, watwr pressure was horrible. Place was clean and had plenty of food choices but dont expect a lot. Not a luxury hotel but ok.
Stayed 2 nights in Feb 2024
Response from Guest Services on 13 Mar 2024
Hi Melanie,Thank you for sharing your experience with us. We're glad to hear that you found our front desk personnel nice and enjoyed the dining options. However, we apologize for the lackluster service from the waitstaff and the issue with water pressure. Your feedback is valuable to us, and we have addressed these areas for improvement. We appreciate your input and hope to provide a better experience in the future.Sincerely,Guest Services

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Feb 2024
Response from Guest Services on 13 Mar 2024
Thank you!

10/10 Excellent

Jerry

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was our first trip to Turks and Caicos. The convenience of being on the beach can’t be overstated!! The room was very clean and spacious. The food options were amazing and the free shuttle to Blue Haven, the sister property, was amazing. The staff was all very friendly. The pool was clean and the pool bar was so nice. We are absolutely going back to Alexandra Resort.
Stayed 3 nights in Jan 2024
Response from Brian M. on 9 Feb 2024
Hello Jerry, thank you for choosing to stay with us. We appreciate your generous review. We hope to see you back with us!

6/10 Okay

Kimberly, Calgary

Travelled with family, Travelled with family and small children
Liked: Staff & service, amenities, property conditions & facilities
Overall we enjoyed our stay but there was nothing special about it. Staff were sometimes great but sometimes not friendly at all. The beds in our room were very uncomfortable. Pool is pretty cold. Beach and location are beautiful. If you come here you'll enjoy it as long as your expectations are not too high.
Stayed 7 nights in Dec 2023
Response from Brian M. on 9 Feb 2024
Dear Kimberly, thank you so much for choosing to stay with us although there was an uncommon instance, We hope to provide all of our guest value without compromising on comfort or convenience. Thank you so much for choosing to stay with us!

10/10 Excellent

David, Pennington

Stayed 4 nights in Jan 2024

6/10 Okay

Cheryl

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service
I would describe this property as good, not great. The staff were very nice and helpful. The food for the most part was good however, it was very repetitive. The black rock steakhouse was the best and the breakfast buffet was very good. The snack and lunch options are very ordinary like Pizza which you could tell was frozen, cheeseburgers, hotdogs, and french fries. This is a nice resort, but it only has one pool and we felt the dinner reservation process was confusing. The best part about this property is the beach. This is definitely not a high-end resort but if you’re looking for a quiet getaway it’s a good option. The nighttime entertainment is very minimal and pretty lame. Only one night they had karaoke, and that was kind of fun but the rest of the nights it’s just someone sitting there playing live music which was very amateur. My biggest complaint is if you are from the United States and are used to great dessert choices, You will be very disappointed. Most of the restaurants only offer one dessert and it is very small and not very good. This is definitely not a five star resort but probably a three I would not give this resort a 10 out of 10 rating, but more like a five or six out of 10.
Stayed 4 nights in Jan 2024
Response from Guest Services on 29 Jan 2024
Hi Cheryl,Thank you for taking the time to share your detailed feedback with us.We're glad to hear that you found our staff nice and helpful, and that you enjoyed the food, particularly at the Black Rock Grill and the breakfast buffet at Asu. We appreciate your honesty about the areas where we can improve.Your insights are valuable, and we'll certainly take them into consideration as we work to enhance our offerings. We hope that despite the shortcomings, you were able to enjoy some aspects of your stay.Sincerely,Guest Services

6/10 Okay

Jessica

Travelled with family and small children
Liked: Staff & service
Disliked: Amenities
The staff is lovely! The resort itself does not have the amenities of your usual 4 star resort; I would say a more accurate description would be 2 stars, max. The pool is nice but there isn't any service on the beach.
Stayed 7 nights in Jan 2024
Response from Guest Services on 29 Jan 2024
Hi Jessica,Thank you for sharing your experience with us.We're delighted to hear that you found our staff lovely. However, we're sorry to learn that the resort's amenities did not meet your expectations. Your feedback is valuable, and we will take it into consideration as we continue to enhance our offerings.Sincerely,Guest Services

10/10 Excellent

Catherine

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful resort, well maintained, good dining options at the Alexandra Resort & sister resort Blue Haven. Vino the manager takes the time to make rounds & speak to guests, Vanie in reception was helpful with checkout & transportation assistance. Judy Ann made our dining experience special with her pleasant personality, always smiling. Ace & Lettuce kept us busy & entertained. All the staff is friendly, helpful and enthusiastic. Would definitely stay at The Alexandra again & would highly recommend to friends.
Stayed 4 nights in Jan 2024
Response from Guest Services on 17 Jan 2024
Dear Catherine,Thank you for sharing your positive experience at Alexandra Resort. We're delighted to hear that you found the resort beautiful, well-maintained, and enjoyed the dining options. It's wonderful to know that our team made your stay enjoyable. We appreciate your recommendation and look forward to welcoming you back to Alexandra Resort in the future.Best regards,Guest Services

10/10 Excellent

Earl

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Jan 2024
Response from Guest Services on 17 Jan 2024
Thank you!

2/10 Terrible

Bradley

Travelled with partner
Disliked: Staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Guest Services on 10 Jan 2024
Hi Bradley,Thank you for taking the time to share your rating. We value all feedback, and we're sorry to see that your experience fell short of expectations. Your insights are essential to our continuous improvement. We encourage you to provide more detailed feedback through our in-stay or post-stay surveys so that we can better understand your concerns and work towards addressing them.We appreciate your input.Sincerely,Guest Services

8/10 Good

JAMIE

Stayed 1 night in Jan 2024
Response from Guest Services on 10 Jan 2024
Thank you

10/10 Excellent

Leonidas

Travelled with family
Liked: Property conditions & facilities
Good choice.
Stayed 3 nights in Dec 2023
Response from Guest Services on 10 Jan 2024
Thank you!

6/10 Okay

Pardeep

Stayed 4 nights in Dec 2023
Response from Guest Services on 10 Jan 2024
Thank you!

8/10 Good

Binal

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hospitality!
Great hospitality. Resort is fairly small and events are done by 9:30 pm which makes evenings a little boring. But overall great place for facilities.
Stayed 5 nights in Dec 2023
Response from Guest Services on 10 Jan 2024
Hi Binal,Thank you for your positive feedback and kind words about our hospitality. We're thrilled to hear that you found our resort to have great facilities. We appreciate your comment about the evening events.We hope to welcome you back for another enjoyable stay and continue providing you with great service.Sincerely,Guest Services

10/10 Excellent

Luis, whittier

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
property was clean well maintain. Staff was friendly and well trained. room were clean and well stocked.
Stayed 7 nights in Dec 2023
Response from Guest Services on 10 Jan 2024
Hi Luis,We're delighted to learn that you had a positive experience during your stay! We hope to welcome you back for another excellent stay in the future.Sincerely,Guest Services

10/10 Excellent

Jaclyn

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Vinod (GM) and Priscilla (guest services) were unbelievably attentive and accommodating! The property was very safe and clean. It wasn't terribly 'grand' like other Carribean resorts. It is relatively small so you aren't waiting in lines for food, but there are enough food options. They also have multiple filtered water refilling stations and coffee/tea available. Fortunately, there weren't many kids like at Beaches. There were daily and evening activities, but it wasn't a frat party so if you are looking for late night partying, this isn't your resort. The gym was awesome- one of the best I've seen in the Carribean. The room was cleaned daily and there were always clean towels in the room and for the pool/beach which is something to commend. The beach was beautiful and the padded lounge chairs and umbrellas were free of charge. The pool and beach were not overcrowded and were very clean and safe. Additionally, you get access to the 'sister' resort Blue Haven which is very modern. The food there was definitely better, but the service was not. There is a free hourly shuttle between the properties so you basically get 2 resorts for the price of one. I would highly recommend this resort and would definitely go back!
Stayed 5 nights in Dec 2023
Response from Guest Services on 10 Jan 2024
Hi Jaclyn,We're thrilled to hear about your fantastic experience! It warms our hearts to know that our team went above and beyond. It's wonderful to learn that you enjoyed the atmosphere, various dining options. We're glad you had the chance to explore Blue Haven through our complimentary shuttle service and appreciate your recommendation.We look forward to welcoming you back for another wonderful stay in the future!Sincerely,Guest Services

10/10 Excellent

Sabrina

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved it here and can’t wait to go back!
Stayed 4 nights in Dec 2023
Response from Guest Services on 10 Jan 2024
Hi Sabrina,We're delighted to hear that you loved your time with us! It's always wonderful to know that our guests had a positive experience. Looking forward to hosting you again soon!Best regards,Guest Services

10/10 Excellent

Malika

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Went through the week day so it has been quiet. Everyone was friendly, and was ready to resolve any issues.
Stayed 2 nights in Dec 2023
Response from Guest Services on 10 Jan 2024
Hi Malika,We're delighted to hear that you had a quiet and pleasant week with us. Your feedback is valuable to us, and we hope to welcome you back for another enjoyable stay.Sincerely,Guest Services

10/10 Excellent

Russell

Stayed 4 nights in Nov 2023
Response from Guest Services on 10 Jan 2024
Thank you!

10/10 Excellent

Roger

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff Andres, Marjorie, Thermina, Jerry and guys from front desk were outstanding !! Keep these guys working with you! I recommend and we will come back as soon as possible!
Stayed 6 nights in Nov 2023
Response from Guest Services on 10 Jan 2024
Hi Roger,Thank you for your review. We appreciate your recommendation and can't wait to welcome you back as soon as possible. Sincerely,Guest Services

10/10 Excellent

Shannon

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything here was great. The food was amazing, every time. The drinks were made well, and tasted great. Each time we encounter anyone who worked at the Alexandra they were very pleasant and always asked how we were doing. The resort was clean, plenty of room at the pool and beach. The bed was comfortable, the room was kept very clean We had a really amazing time and highly recommend the Alexandra.
Stayed 4 nights in Nov 2023
Response from Guest Services on 10 Jan 2024
Hi Shannon,We're delighted to hear that everything at Alexandra Resort exceeded your expectations! Your recommendation means a lot to us, and we're thrilled to have contributed to your really amazing time. We hope to welcome you back in the near future.Sincerely,Guest Services

10/10 Excellent

Paul

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great friendly staff, quiet, and beautiful resort overall
Stayed 5 nights in Nov 2023
Response from Guest Services on 10 Jan 2024
Hi Paul,Thank you for your positive feedback! We hope to welcome you back for another great stay.Sincerely,Guest Services

8/10 Good

Ariella

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
the rooms were clean and modern, the food was good and having access to sister property was also great! our room was just steps from the turquoise beach..
Stayed 1 night in Nov 2023
Response from Guest Services on 10 Jan 2024
Hi Ariella,We're thrilled to hear that you enjoyed the accommodaitons, dining options, and the added bonus of having access to our sister resort, Blue Haven. We hope to welcome you back soon!Sincerely,Guest Services

10/10 Excellent

Joshona

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Oct 2023

8/10 Good

Janina

Liked: Cleanliness
Stayed 2 nights in Oct 2023

8/10 Good

Guillermo

Liked: Cleanliness, staff & service, property conditions & facilities
The place very nice and relaxing
Stayed 4 nights in Oct 2023

8/10 Good

Adela

Stayed 3 nights in Oct 2023

10/10 Excellent

Tiffini

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The entire staff was extremely pleasant and very accommodating of needs that may have arised.
Stayed 4 nights in Sep 2023
Response from Guest Services on 6 Oct 2023
Hi Tiffini,Thank you for your kind words! We're delighted to hear that our team made a positive impression on your stay. Our goal is to ensure our guests feel cared for and have all their needs addressed promptly.We hope to welcome you back to our resort in the near future.Sincerely,Guest Services

10/10 Excellent

Maiya

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were the sweetest. I didn’t have to lift hand up for anything! They always reassured me and my sister. We felt at home. Special thanks to rhyeme for his kindness he was super helpful and always made sure we were in good hands. I will be back soon!
Stayed 4 nights in Aug 2023
Response from Guest Services on 6 Oct 2023
Hi Maiya,Thank you for sharing your delightful experience with us! We're thrilled to hear that our team, especially Rhyeme, made you and your sister feel so at home and well taken care of. It's always our goal to make guests feel comfortable and cherished during their stay.We're excited about the prospect of welcoming you back soon. Until then, safe travels!Sincerely,Guest Services

10/10 Excellent

Almedin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Aug 2023
Response from Guest Services on 21 Aug 2023
Thank you!

10/10 Excellent

Mary Jo

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great all inclusive resort! Food was great. Staff friendly. Beach is amazing! Highly recommend!
Stayed 7 nights in Aug 2023
Response from Guest Services on 21 Aug 2023
Hi Mary Jo,Thank you for your review. We hope to welcome you back soon!Sincerely,Guest Services

6/10 Okay

Miguel

Travelled with family
Liked: Amenities
Disliked: Cleanliness, staff & service
Excelent beach site. All you can drink and eat but food is below average. Drinks are ok. Service is average, most foreign workers are great and friendly while local staff can be quite rude and unhelpful (to the point that I had to move tables arround myself at dinner to accommodate my large party). Best thing bu far is the beach.
Stayed 8 nights in Jul 2023
Response from Guest Services on 8 Aug 2023
Hi Miguel,Thank you for your review. The feedback is appreciated and we are sorry for the experience with service. We hope that you shared the concern with management so that it could be addressed during your stay. We have shared the details with our teams also for corrective actions. Sincerely,Gueset Services

10/10 Excellent

Deirdre

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Small scale resort with top tier food
This was our third trip since 2019 to the Alexandra Resort in Grace Bay. As usual, we had a fantastic time. The water is crystal clear, the soft white sand on the beach is always clean and free of seaweed and the smaller scale of the resort is more appealing to us than some larger resorts we have stayed at in the past. Despite the smaller footprint, options for food, beverages and entertainment are exceptional. While this resort welcomes families with kids, the resort is not centered around entertaining them. The attraction for us and most adults is the pristine beach, though they also have a nice pool and a small jungle gym on the interior of the resort. We've only stayed in the one bedroom ocean-front suites, which are spacious and completely equipped with full kitchens; large dining table (seats 6), dishwasher, washer/dryer, 1 full bath with tub and separate shower, 2nd half bath. The full balcony has another large table (seats 6) and 2 cushioned chairs with ottomans. The views are stunning.
Grace Bay beach
Alexandra Resort
Sunset at Grace Bay
Alexandra 1-bedroom suite
Stayed 9 nights in Jul 2023
Response from Guest Services on 8 Aug 2023
Hi Deirdre,Wow! Thank you for taking the time to share such a detailed and heartfelt review. The feedback of our team members is greatly appreciated. Guests have different travel styles and the details that you shared will help them find accommodations to fit their preferences. Thank you again, and we hope to welcome you back again very soon.Sincerely,Guest Services

2/10 Terrible

Stefani

Travelled with partner
Liked: Staff & service, property conditions & facilities
Currently very unhappy with this resort. Remember to check any charges on your credit card before you leave! I was charged erroneously for a tour that we did not go on. I have attempted to contact their manager / reservation staff by phone 3 times and via email twice over a span of 3 weeks without any serious inquiry or reversal of this charge. I am now reporting to my bank to dispute.
Response from Guest Services on 11 Aug 2023
Hi Stefani,We have investigated and we are unable to find communication from you regarding credit card charges. The third party excursion records have also been checked and someone signed your name upon boarding the excursion. We hope you can reach out to us by email or direct message so we can discuss in more detail. We are sorry for any error or miscommunication that may have occured.Sincerely,Guest Services

2/10 Terrible

Megan, Whitehall

Liked: Property conditions & facilities
Disliked: Staff & service
Stayed 7 nights in Jul 2023
Response from Guest Services on 31 Jul 2023
Hi Megan,We are very sorry we did not meet expectations. We hope that you shared the feedback with our management team during your stay so that concerns could be addressed. Sincerely,Guest Services

10/10 Excellent

Salvatore

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was convenient and staff was friendly. Lots of food choices too. Enjoyable nightly entertainment. Fun overall stay.
Stayed 7 nights in Jul 2023
Response from Guest Services on 24 Jul 2023
Hi Salvatore,We are happy to hear you enjoyed your stay! Thank you for taking the time to share your review and we hope to welcome you back soon.Sincerely,Guest Services

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great family resort. Amazing beach, couldn't ask for a better experience than what we had as a family.
Stayed 4 nights in Jul 2023
Response from Guest Services on 23 Jul 2023
Thank you for your review and feedback!Sincerely,Guest Services

10/10 Excellent

Rayson

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
This resort is so beautiful and brought so much peace to us. The beach is immaculate and the staff made us feel extremely welcomed! Every area of the property is so well kept and the views from every corner, simply to die for. Our favorite day was a private dinner by the Fish Deck restaurant. Our waiter, Jordan was great and made our special day even better! Thank you guys for the very best time.
Stayed 6 nights in Jul 2023
Response from Guest Services on 16 Jul 2023
Hi Rayson,Wow, thank you! Your review and feedback are much appreciated and we are happy you enjoyed your stay with us. We hope to welcome you back soon. Sincerely,Guest Services

10/10 Excellent

Rinku

Travelled with family, Travelled with family and small children, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The staff at the resort is absolutely incredible. Each one of them including the room service staff always had a smile on their faces. Thank you for all the fun activities that you provided to keep us entertained. We were waited in hand and foot, we were spoiled. Thank you again for an amazing time
Stayed 6 nights in Jul 2023
Response from Guest Services on 16 Jul 2023
Dear Rinku,Thank you for your heartfelt feedback. We are so pleased you enjoyed the vacation experience. We hope to welcome you back soon!Sincerely,Guest Services

2/10 Terrible

Amanda, Prosper

Travelled with family
Disliked: Cleanliness, staff & service
Run away from this place. It badly needs new management. We stayed (2 adults and 2kids) for 1 night due to our flight being rescheduled to the next day. The rooms are nice enough and the beach location is good but the food is reprehensible, and I mean the worst I’ve ever had at any AI or any other place. The drinks are gross unless you just want beer. There is an awful sewage smell in the morning on property - so strong they must have a sewage leak. And waaaaay too expensive for what you get. So many great places to stay on the island I have no idea how they stay in business.
Stayed 1 night in Jul 2023
Response from Guest Services on 16 Jul 2023
Hi Amanda,We are sorry that your family did not enjoy your stay with us. We hope that you shared your concerns with someone on our team so that the issues could be addressed during your short stay. Sincerely,Guest Services

10/10 Excellent

Julie

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Small but beautiful beach. Most of the staff is very friendly and helpful.
Stayed 5 nights in Jul 2023
Response from Guest Services on 16 Jul 2023
Dear Julie,Thank you for your review. We hope to welcome you back in the near future.Warm regards,Guest Services

10/10 Excellent

Susan

Travelled with group
Liked: Cleanliness, property conditions & facilities
The staff here was amazing!!
Stayed 3 nights in May 2023
Response from Guest Services on 7 Jul 2023
Thank you! We hope to welcome you back soon.Sincerely,Guest Services

8/10 Good

Ewanica

Liked: Cleanliness, staff & service, property conditions & facilities
I really enjoyed my stay
Stayed 4 nights in Jun 2023
Response from Guest Services on 7 Jul 2023
Thank you for your review!

10/10 Excellent

Anthony

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Staff was incredible. Food was great. Not a large site so easy to walk to anything you needed. Quick walk to coral gardens or the fish fry’s on Thursday. Absolutely going back.
Stayed 7 nights in Jun 2023
Response from Guest Services on 27 Jun 2023
Dear Anthony,Thank you so much for your review. Yes, we are relatively small with only 140 studios and suites. Our return guests often tell us they love that everything is a a short walk away, including the pool, accommodations, dining and access to gorgeous Grace Bay. We can't wait to welcome you back!Sincerely,Guest Services