Outdoor pool, pool umbrellas, pool loungers

Reviews of Novotel Torino Corso Giulio Cesare

4 out of 5
Novotel Torino Corso Giulio Cesare
Corso Giulio Cesare 338/34, Turin, TO

Reviews

8.2

Very good

Rating 10 - Excellent. 251 out of 791 reviews" "
Rating 8 - Good. 366 out of 791 reviews" "
Rating 6 - Okay. 131 out of 791 reviews" "
Rating 4 - Poor. 32 out of 791 reviews" "
Rating 2 - Terrible. 11 out of 791 reviews" "

8.4/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

8.0/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

2/10 Terrible

Judith

Travelled with family and small children
Disliked: Cleanliness, staff & service, property conditions & facilities
The hotel is very old fashioned. furniture in the lobby is old and damaged. Could not find a single chair which didn’t have a hole or tear. Carpet is dirty and had glass in it. Walls have cracks in them, wallpaper and trim are damaged and old water leaks are visible. The pool is super small and damaged as well. We ended up shortening our stay and booking another hotel. Will not stay here again.
Stayed 2 nights in Aug 2023
Response from ga on 22 Aug 2023
Dear Judith,Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of.Sincerely,

8/10 Good

Giacomo

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good Hotel
Clean, great to have a pool. Good buffet dinner.
Stayed 1 night in Aug 2023

8/10 Good

Joseph

Travelled with family
Liked: Cleanliness, staff & service
Good stay and good value for money. Gym was broken which wasnt advertised. Only two sockets in each room which was inconvenient but the pool and staff were very friendly!
Stayed 2 nights in Jul 2023

4/10 Poor

Katherine

Travelled with family, Travelled with group
Disliked: Staff & service, property conditions & facilities, room comfort
one disappointment after another..
This 2 night stay for our group of 8 was honestly one disappointment after another. You couldnt pay me to stay again. Receptionists were those kind of cocky, matter of fact, know it all employees that dont really know anything. There was a problem in their system with an offer (book 1 family room get 2nd 50% off) They insisted we pay an extra $50 per night. Whatever. Later we were down at the desk for a problem and realized this 'error' was happening with several other families. Its a scam and lots were mad. But it got worse. Within about an hour of arriving my husband was napping and two women barged into the room and asked if he wanted water or coffee! No knocking! Just walked in and he was awakened from a sound sleep with two women standing in our room! This happened to our friends as well! When I mentioned this to the reception the answer was 'they wanted to know if he needed anything, if you dont want someone to walk in the room hang the Do Not Disturb sign on the door.' Ive traveled all over the world and people dont just unlock your door and walk into your room at 2pm. Insane! I said, I have 2 teen daughters in another room and someone can just unlock their door at any hour if it doesnt have a sign? Yes. Mind blown! Site says AC. No AC. Apparently the city has to activated that so its not the fault of the hotel, but it should be clear on the site. It was 85° in our room, maybe more. No air. My 6 yr old has eczema that was horrible with the stuffiness and heat.
Stayed 2 nights in May 2023

10/10 Excellent

Lu

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel’s location is quite unique. It’s very close to a big modern shopping center and is also not far from the old town - not within walking distance but there is a tram station nearby. And the breakfast offered was decent.
Stayed 1 night in Dec 2022

10/10 Excellent

Najmin

Stayed 6 nights in Dec 2022

2/10 Terrible

Debbie

Travelled with family and small children
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Hotel is located in an isolated area with its surrounding looking unsafe. Our car parked outside like many other cars was scratched badly. When I checked in, someone next to me asked to view a room so thu at he could ascertain if he wanted to check in or not. That was late at night. Fortunately, the receptionist told him all rooms were occupied. He looked vy suspicious. Room was old and not vy clean. A 2 cm cockroach was found in our bathroom. Traps of sink, toilet, bidet and bathtub were missing. If one is not careful, you could drop and lose your small earrings or ring into the sink or tub. Breakfast room was stuffy and food was basic. The only good thing about the hotel is the good service quality of their hotel receptionists.
Stayed 3 nights in Nov 2022
Response from Novotel Torino staff on 28 Nov 2022
Dear Guest,Thank you for taking the time to tell us about your experience at the Novotel Torino Corso Giulio Cesare. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence.We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.Sincerely,

10/10 Excellent

henry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good
Stayed 8 nights in Oct 2022
Response from Novotel Torino staff on 28 Nov 2022
Dear Guest,Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon!Sincerely,

8/10 Good

Eli

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
A good hotel.
Stayed 2 nights in Oct 2022
Response from Novotel Torino staff on 28 Nov 2022
Dear Guest,Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon!Sincerely,

8/10 Good

Dulce

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2022

6/10 Okay

Linda

Travelled with family
Liked: Cleanliness
Clean rooms. Breakfast ok, not replenished at any point, had to set my own table every day, none were ready. Limited takeaway options nearby. Swimming pool closed, in my opinion prematurely-11 Sept, weather still warm and pool would have been welcome. No housekeeping on second day, I guess this could have been an oversight, lots of swimming & sports teams checking out, housekeeping must have been very busy. Tram service awful, strikes and Sunday service meant taxis had to be used, adding to the cost. Hotel is on the outskirts of Turin, would use a hotel closer to centre if I visited again.
Stayed 3 nights in Sep 2022

10/10 Excellent

Danny

Stayed 4 nights in Aug 2022

8/10 Good

Sindre

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 7 nights in May 2022

10/10 Excellent

James W

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
One night stay
Very friendly staff and all very helpfull.
Stayed 1 night in May 2022

4/10 Poor

Kevin

Business traveller
Liked: Staff & service
Ok for a hostel
More like a hostel than a hotel, every evening 2 coach loads of students arrived and the noise was going on until 2am, moved room to apparently quieter room but no difference, no control by hotel staff. Avoid like the plague
Stayed 4 nights in Apr 2022
Response from sc on 9 May 2022
Dear Guest, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Sincerely,

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean and friendly.
Stayed 1 night in Oct 2021

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2021

8/10 Good

Luca

Business traveller
Liked: Cleanliness, staff & service, room comfort
Stayed 4 nights in Nov 2020

6/10 Okay

Verified traveller

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
tel was nice. Room was pretty small for 4 people, but was clean and comfy. Breakfast was excellent, wide selection of food. They had limited free parking as well.
Stayed 1 night in Jan 2020
Response from Novotel Staff on 22 Jan 2020
Dear guest, thank you for your review.We take care about it. Regards

4/10 Poor

Verified traveller

Travelled with family
Disliked: Staff & service, amenities
not what i expect for the price we paid, overrated
Stayed 1 night in Nov 2019
Response from Management on 3 Dec 2019
Dear Guest, thank you for your review; we are sorry If you found prices overrated. We hope to have you again to share your opinion with us. Thank you

10/10 Excellent

Benjamin

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Very good hotel
Very good hotel - needs some further cleaning in certain areas
Stayed 3 nights in Nov 2019

10/10 Excellent

Verified traveller

Stayed 1 night in Oct 2019

10/10 Excellent

Kara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Just passing through, close to the main highway. Big hotel, clean rooms, comfy beds. Unfortunately, the pool was closed due to technical problem. Nice breakfast. Friendly staff
Stayed 1 night in Aug 2019

2/10 Terrible

Verified traveller

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Property is in good locations, close to transport link and shopping centres.
Stayed 2 nights in Aug 2019
Response from GA on 26 Aug 2019
Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely,

10/10 Excellent

Verified traveller

Liked: Staff & service
Nice clean hotel. Friendly staff. Good amenities. Close to the town.
Stayed 1 night in Aug 2019

2/10 Terrible

Verified traveller

Stayed 1 night in Jun 2019
Response from GA on 4 Jul 2019
Gentile cliente, Grazie del tempo dedicato a condividere le sue impressioni! Mi dispiace molto per la sua esperienza, avremmo gradito ricevere dei dettagli, il perchè di questo giudizio negativo, da poter capire come ed in cosa migliorare. Lavoriamo intensamente per garantire la miglior esperienza possibile ai nostri ospiti, ma evidentemente questa volta le cose non sono andate per il verso giusto. Se ci darà la possibilità di riguadagnarci la sua fiducia, le garantisco che faremo del nostro meglio per offrirle la qualità ed il servizio già apprezzati da tanti dei nostri ospiti. Cordiali saluti,

10/10 Excellent

Roshan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great value for money
Great value for money. Clean and good breakfast, child friendly.
Stayed 2 nights in Jun 2019

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.Nice airy and bright rooms great facilities in the room, everything you need
Stayed 2 nights in May 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Extremely nice property with helpful staff. It's located at a bit of outskirts and that is the only challenge.
Stayed 2 nights in Mar 2019

8/10 Good

soleiman

Liked: Cleanliness, staff & service
Stayed 1 night in Mar 2019

8/10 Good

Luis Felipe

Liked: Staff & service
Disliked: Cleanliness
Good for business
Hotel area is not good but we wanted a hotel near the airport. The rooms are a bit old and need renovation. Breakfast was excellent.
Stayed 1 night in Jan 2019

10/10 Excellent

Jared, New York, NY

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fine for business travel
I chose this hotel based on its location about midway between the airport and city center, and close to highways for easier driving access to my business meetings; in that regard in met my expectations. The hotel is located off of a main road in a commercial area (e.g. car dealerships) though, so for any nicer dining or cultural experiences you will need to travel. There is a public transportation stop (above ground light rail) within walking distance of the hotel, which provides an inexpensive and fairly quick way to travel into the city center - without the stress and additional time of driving and parking. The hotel itself was as expected for a Novotel - modern atmosphere, very clean, and the breakfast buffet was enjoyable.
Stayed 2 nights in Dec 2018

8/10 Good

Verified traveller

Liked: Staff & service, room comfort
Hotel staff amazing. Restaurant and dinner disappointing.
Stayed 1 night in Dec 2018

10/10 Excellent

Timothy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotelslow internet.
The internet was very slow.
Stayed 1 night in Dec 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
,Good clean hotel comfortable beds and friendly staff
Stayed 3 nights in Sep 2018

6/10 Okay

Roderick, France

Liked: Staff & service
The staff was great , restaurant and fitness facilities also up to standard. However the rest of he hotel from rooms to swimming pool to bathrooms needs to be renovated a bit. Cleanliness is not tops, age is starting to show. This is from someone who frequents Novotels a lot , this one ranks on the lower scale in this hotel chain.
Stayed 2 nights in Aug 2018
Response from ga on 23 Aug 2018
Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon (We have in program until end of this year of renew the area of the bar, restaurant and hall)! Sincerely,

8/10 Good

Alec

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2018

8/10 Good

Verified traveller

Liked: Room comfort
Stayed 1 night in Jul 2018

6/10 Okay

Cesar, Stuttgart, Germany

Liked: Cleanliness
Not bad for an overnight stay
Breakfast was great. But shower was terrible (curtain was ripped, water leaking everywhere). A/C did not work on a warm evening. Pool was “meh.”
Stayed 1 night in May 2018
Response from GA on 1 Jun 2018
Dear Guest, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Sincerely,

6/10 Okay

Kevin

Liked: Cleanliness, staff & service
The hotel is OK, probably suits business users more than tourists as it’s a bit out of the way. Room and common areas were a bit dated, could do with some renovation really. On the plus side, it’s hanfy for the main roads and there’s lots of parking. We struggled a bit with the restaurant menu which was all a bit odd!! Not really anywhere else to walk to, so you are reliant on the car. That said, Torino seems to be a driving town, so joining in with a rental car seems like the way to get around anyway... overall, we had a pleasant stay but may not pick the same hotel in future...
Stayed 3 nights in May 2018
Response from ga on 23 May 2018
Dear Guest, Thank you for taking the time to share your feedback. For the next time if you wish, there is a tram number 4 at 100 mt from the hotel, in 20 minute you can arrival in the city center. We hope to welcome you back to our hotel very soon! Sincerely,

8/10 Good

Robert

Liked: Cleanliness, staff & service, room comfort

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very fr uendlt, kind courteous staff. Great Italian dishes
Stayed 3 nights in Jan 2018

8/10 Good

Kenneth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2017

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2017

10/10 Excellent

Duilio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Refreshing stop in Torino during our trip.
We enjoyed the location and friendiness of the staff. At rhe cafetteria we were impressed by the warm hospitality by Mr. Umperto.
Stayed 4 nights in Sep 2017

10/10 Excellent

Simon

Liked: Cleanliness

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A very Good deal
It was a very good stay. The staff is very welcoming. Clean rooms and comrftable beds.

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very low standard
Very old, need renovations, need new furnitures and specially cleanness. The buffet was not clean, food on the floor (yellow eggs on a dark carpet), and they started removing the food at 10:30 even though it was stated until 11. That was my worst Novotel.
Response from GM on 21 Apr 2017
Good morning from Novotel Torino, Thank you for taking the time to tell us about your experience at the Novotel Torino Corso Giulio Cesare. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Short stay, hotel new and clean. Quiet room but not great surrounding. Good for business, not great for vacation