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Best Western Crystal Palace Hotel
4.0 star property

Upscale hotel near Egyptian Museum Torino
your current months are May, 2024 and June, 2024.
May 2024
June 2024

Best Western Crystal Palace Hotel

Photo gallery for Best Western Crystal Palace Hotel

Front of property
Property entrance
Family Room, Multiple Beds, Non Smoking, Mezzanine (Larger Room) | Dining room
Restaurant
Lobby sitting area

Overview of Best Western Crystal Palace Hotel

Reviews
8.6

Excellent

Popular amenities

  • Free WiFiFree WiFiFree WiFi
  • Pet-friendlyPet-friendlyPet-friendly
  • Breakfast availableBreakfast availableBreakfast available
  • Parking availableParking availableParking available
  • LaundryLaundryLaundry
  • Air conditioningAir conditioningAir conditioning
The price is NZ$186
Price available on 24/4/2024

Check out the area

Map
Via Nizza, 11, Turin, TO, 10125
  • Popular LocationVia Roma4 min walk
  • Popular LocationEgyptian Museum Torino12 min walk
  • Popular LocationMole Antonelliana4 min drive
  • AirportTurin (TRN-Turin Intl.)26 min drive
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Room options

View all photos for Deluxe Room, 1 King Bed, Non Smoking, Jetted Tub

Deluxe Room, 1 King Bed, Non Smoking, Jetted Tub

Deluxe Room, 1 King Bed, Non Smoking, Jetted Tub

Highlights

Soundproofed
Air conditioning
TV
Hypo-allergenic bedding
Down duvet
Jetted bath
Bidet
Private bathroom
  • 16 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Single Beds

Coffee and/or coffee maker

Standard Room, 2 Single Beds

Highlights

Soundproofed
Air conditioning
TV
Hypo-allergenic bedding
Down duvet
Private bathroom
Bidet
Shower/bath combination
  • 14 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Standard Room, 1 Queen Bed

Standard Room, 1 Queen Bed

Standard Room, 1 Queen Bed

Highlights

Soundproofed
Air conditioning
TV
Hypo-allergenic bedding
Down duvet
Private bathroom
Bidet
Shower/bath combination
  • 14 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 Single Bed

Coffee and/or coffee maker

Standard Room, 1 Single Bed

Highlights

Soundproofed
Air conditioning
TV
Hypo-allergenic bedding
Down duvet
Private bathroom
Bidet
Shower/bath combination
  • 10 sq m
  • Sleeps 1
  • 1 Single Bed

View all photos for Standard Room, Multiple Beds

Coffee and/or coffee maker

Standard Room, Multiple Beds

Highlights

Soundproofed
Air conditioning
TV
Hypo-allergenic bedding
Down duvet
Private bathroom
Bidet
Shower/bath combination
  • 20 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Single Bed

View all photos for Family Room, Multiple Beds, Non Smoking, Mezzanine (Larger Room)

Coffee and/or coffee maker

Family Room, Multiple Beds, Non Smoking, Mezzanine (Larger Room)

Highlights

Soundproofed
Air conditioning
TV
Hypo-allergenic bedding
Down duvet
Separate bedroom
Private bathroom
Bidet
  • 36 sq m
  • Sleeps 4
  • 1 King Bed and 1 Queen Bed

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The price is NZ$526
for 1 night
includes taxes & fees
4 May - 5 May
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About the area

Turin

Best Western Crystal Palace Hotel is located in San Salvario, a neighbourhood in Turin, and is in a shopping district and near a metro station. Turin Royal Palace and Mole Antonelliana are notable landmarks, and the area's natural beauty can be seen at Susa Valley. Looking to enjoy an event or a game? See what's going on at Pala Alpitour or Stadio Olimpico Grande Torino.
Visit our Turin travel guideOpens in a new window

What's nearby

  • Via Roma - 4 min walk
  • Egyptian Museum Torino - 12 min walk
  • Piazza San Carlo - 12 min walk
  • Turin Royal Palace - 19 min walk
  • Mole Antonelliana - 4 min drive

Getting around

  • Turin Porta Nuova Station - 4 min walk
  • Porta Nuova Station - 4 min walk
  • Turin International Airport (TRN) - 26 min drive

Restaurants

  • Greek Food Lab - 2 min walk
  • Isola - 3 min walk
  • Sol Levante Fusion - 2 min walk
  • Bar Mellow - 2 min walk
  • Ristorante Urbani - 2 min walk

About this property

Best Western Crystal Palace Hotel

Upscale hotel near Allianz Stadium
Best Western Crystal Palace Hotel is located close to Piazza San Carlo and Egyptian Museum Torino, and provides dry cleaning/laundry services, a bar and a 24-hour business centre. Stay connected with free in-room WiFi.
Additional perks include:
  • Buffet breakfast (surcharge), self-parking (surcharge) and express check-out
  • Express check-in, luggage storage and a 24-hour front desk
  • A TV in reception, multilingual staff and smoke-free property
Room features
All 60 rooms include comforts such as laptop-compatible safes and laptop-friendly workspaces, in addition to thoughtful touches such as free WiFi and air conditioning.
Extra conveniences in all rooms include:
  • Hypo-allergenic bedding and down duvets
  • Bidets, free toiletries and hairdryers
  • TVs with premium channels
  • Coffee/tea makers, daily housekeeping and desks

Languages

English, French, Italian, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available (EUR 25 per day)
  • Uncovered parking on site (EUR 20 per night)

Food and drink

  • Daily buffet breakfast available 7 AM–10 AM for a fee: EUR 8 for adults and EUR 8 for children
  • A bar/lounge
  • Snack bar/deli

Things to do

  • TV in common areas

Family friendly

  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Daily housekeeping
  • Dry cleaning/laundry service
  • Multilingual staff

Business services

  • 24-hour business centre

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Down comforter
  • Hypo-allergenic bedding

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Towels

Entertainment

  • TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

Pets stay for free

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 3.70 per person, per night, up to 7 nights. This tax does not apply to children under 12 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: from approximately EUR 8 for adults and from EUR 8 for children
  • Uncovered self-parking fee: EUR 20 per night
  • Nearby parking fee: EUR 25 per day (328 ft away)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted

We should mention

All guests, including children, must be present at check-in and show their government-issued photo ID card or passport
Cash transactions at this property cannot exceed EUR 5000, due to national regulations; for further details, please contact the property using the information in the booking confirmation

Property is also known as

Crystal Torino
Mercure Palace
Mercure Torino Crystal Palace
Mercure Torino Crystal Palace Hotel
Mercure Torino Crystal Palace Hotel Turin
Mercure Torino Crystal Palace Turin
Torino Palace
Mercure Hotel Turin
Best Western Crystal Palace Hotel Turin
Best Western Crystal Palace Turin
Best Western Crystal Palace
Best Crystal Hotel Turin
Best Western Crystal Palace Hotel Hotel
Best Western Crystal Palace Hotel Turin
Best Western Crystal Palace Hotel Hotel Turin

Frequently asked questions

Is Best Western Crystal Palace Hotel pet-friendly?

Yes, pets are allowed at this property.

How much does it cost to stay at Best Western Crystal Palace Hotel?

As of 20 Apr 2024, prices found for a 1-night stay for 2 adults at Best Western Crystal Palace Hotel on 24 Apr 2024 start from NZ$172.23, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Best Western Crystal Palace Hotel?

Self-parking is available for EUR 20 per night.

What time is check-in at Best Western Crystal Palace Hotel?

Check-in start time: 2:00 PM; check-in end time: midnight. After-hours check-in is not available.

What time is check-out at Best Western Crystal Palace Hotel?

Checkout is at noon.

Where is Best Western Crystal Palace Hotel located?

Located in San Salvario, this hotel is within a 15-minute walk of Via Roma, Egyptian Museum Torino and Piazza San Carlo. Susa Valley and Turin Royal Palace are also within 1 mile (2 km). Porta Nuova Station and Turin Porta Nuova Station are within a 5-minute walk.

Best Western Crystal Palace Hotel Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 268 out of 622 reviews" "
Rating 8 - Good. 270 out of 622 reviews" "
Rating 6 - Okay. 70 out of 622 reviews" "
Rating 4 - Poor. 7 out of 622 reviews" "
Rating 2 - Terrible. 7 out of 622 reviews" "

9.0/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Alvaro

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
First in Turin and this hotel checked all the boxes for an enjoyable stay.
Stayed 3 nights in Apr 2024

8/10 Good

Paul

Liked: Cleanliness, staff & service, property conditions & facilities
Nice stay.
Stayed 2 nights in Mar 2024

10/10 Excellent

Raymond

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were fantastic and extremely hospitable, both at reception and at breakfast. The hotel is conveniently located outside Turin Porta Nuova station. Lots of retaurants and shops within walking distance. There are some loud groups and homeless people that hang around 'the columns' to the right side of the hotel entrance. Otherwise it is a pretty safe part of town. The rooms are clean and spacious including bathroom. Hig bathroom but strangely small shower stall. There is also a balcony. The towel heating racks are fantastic. I liked the breakfast buffet too, it was just right and really good price. They let our child eat for free. My first time with a Best Western chain and I am very impressed. I will definitely stay with them again.
Stayed 3 nights in Jan 2024

4/10 Poor

ALEJANDRO

Travelled with family
Liked: Cleanliness
Disliked: Staff & service
My experience at this property was unfortunately disappointing for two major reasons. The first was the distasteful attitude with which I was treated by the swing shift front desk agent. We had an issue in which I had already reserved a room for 4 guests, 1 king bed and 1 queen in the family suite. For some reason my 2 sons were not in the system and while I expressed my concerns to the agent the tone she used was threatening saying I had to pay 60 euros a night per person for these extra two people. While I was clearly dissapointed, I had no problem paying, it was just the way she treated me that relayed a distasteful service. Not only that but the of the 2 beds I had reserved the queen was not an actual bed but a pull out couch. This was not what Expedia promoted only further adding to my disappointment. Lastly the heating in the room was extremely high and despite many requests to lower it for the 3 nights I stayed there, they came to no avail and thus left my family unable to sleep well. The hotels saving grace comes in the amazing service provided to us by Mari the wait staff at the breakfast station. She was always bright and cheery and made sure our days started out in the best way possible. I must also mention that the breakfast was actually extremely well set up and very enjoyable. As a family of hoteliers from Las Vegas we take service extremely seriously and hope that they take these comments into consideration to better the property as a whole.
Stayed 3 nights in Dec 2023

8/10 Good

James

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel with friendly staff. Breakfast was varied with good food. Conveniently located next to Porta Nuova station. Unfortunately the sound insulation between the rooms isn’t very good. I was woken up each morning at 4:45 by the next room having a bath. The area around the hotel is quite unpleasant at night, such that you don’t want to go out. Groups of men hanging around drinking/doing drugs.
Stayed 3 nights in Dec 2023

10/10 Excellent

David

Stayed 1 night in Nov 2023

8/10 Good

Claudia G

Liked: Cleanliness, staff & service, room comfort
Stayed 3 nights in Nov 2023

10/10 Excellent

Yves

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel situated at the train station
If you're way in and out of Torino is by train, then you can't possibly be situated any closer to the station, which is very convenient. The train station is well situated in town, just at the southern tip of most of the interesting neighborhoods to visit, so you're not compromising location too much by being so close to the station. Hotel is nice, good rooms, good air conditioning. At night, the area just immediately around the hotel isn't the nicest, but it's fine and it takes just a minute to get away from there.
Stayed 1 night in Aug 2023

10/10 Excellent

jordan

Liked: Cleanliness
Stayed 1 night in Sep 2023

10/10 Excellent

Murray

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 16 nights in Jul 2023