Thank you so much for your review John!We are very happy that you enjoyed your stay with us!It was a pleasure to host you and we hope to welcome you again in the future.Best wishes from all the staffHotel Manager Denì Martinetto

Thank you so much for your review Mr. Simon!We hope to host you another time!Greetings from all the staff.Deni Martinetto – Hotel Manager

Thank you Mr. Kevin for the nice review.We are pleased to know that you had a great stay and enjoyed our welcome and breakfast!It would be a real pleasure for us to welcome you back as our guests in the future.Best regards from all the staff,Deni Martinetto – Hotel Manager

Dear Mr. We are sorry that your stay at our hotel did not meet your tastes, generally the hotel is appreciated both for the tranquility of the rooms and for the favorable position for reaching the airport and the city of Turin.Our hotel offers, by reservation, the transfer service every day and 24/24 at very lower and facilitated rates, otherwise the taxi companies apply the ordinary rates.Greetings from all the staff,Hotel Manager – Deni Martinetto

Thank you Fernando for taking the time to share your experience! It would be a pleasure to welcome you back! Greetings from all of us. Hotel Manager - Deni Martinetto

Thank you!!! There’s nothing else we can say. A warm greeting from the Staff of Best Western Plus Hotel Le Rondini Hotel Manager - Denì Martinetto

Dear Mrs Helen, Thank you for sharing your feedback regarding your stay! It is great to hear your overall experience was good! Hope to see you again in the future. A warm greeting from all the Staff! Hotel Manaher - Deni Martinetto

Dear Mr. Conor, Thank you so much for your feedback. We are very happy to hear you enjoyed your stay with us! We look forward to welcoming you back again in the future. Kind regards from all the Staff Hotel Manager - Deni Martinetto

Dear Guest, Thank you for your nice review about your stay at our hotel. We are delighted that you enjoyed your room and its comfort! The hotel is located 6.7 km away from the airport and - in case of a new stay with us - we advise you to book in advance a taxi with us in order to take advantage of our reduced rates :) A warm greeting from all our Staff, Hotel Manager - Denì Martinetto

Dear Guest, Thank you for your feedback about your stay with us. We are surprised to read it because – at the hotel – you told us that everything was good. So we can imagine that your review had been mostly influenced by the airport shuttle service which, although indicated as a service "on charge" in all the websites, you thought was free. In the whole Turin Airport area no free shuttle is available but - thanks to special agreements with taxi companies - our guests can take advantage of a significant discount. Moreover, thanks to our partnerships we can offer special rates also on other service such as SPA, Outlet, restaurants, golf clubs or gyms (as mentioned in all websites). We also would like to stress that the airport is closed at night (there are no flights from 11pm to 6am) and that the hotel is a really quiet place where people come just to relax before taking a flight, or after a day of work or even after a tour in Turin (it is one of the main features that our guests often point out in the majority of reviews). On the other hand, we are glad that you enjoyed the tea kettle and the complimentary tea and coffee bags in your room. This is a free service that we offer to our guests, really appreciated by the ones who have to leave early in the morning – as happened to you. Best regards, Deni Martinetto | Hotel Manager

Dear Mrs Brenda, Thank you so much for sharing your experience with us. We are very happy that you had a great stay and that you appreciated the hotel cleanliness and the kindness of the receptionist, we always do our best to offer a good service to our guests. Hope you can visit us again! A warm greeting from all our staff, Deni Martinetto | Hotel Manager

Dear Mr Roland, Thank you for your nice review about your stay with us! We are glad to hear that you enjoyed our hospitality :) Our hotel is 8-10 minutes away from Torino-Caselle Airport, reason why we have many frequent guests returning year after year especially because of our proximity to it. We are planning to improve the directions to our hotel, even if I would like to stress that from the airport to us there are ten road signs with the hotel name on it. In fact we were a little bit surprised when you told us that the taxi driver did not know the way to the hotel. Thank you again for sharing your feedback with us, it really help us to make improvements! Hope to welcome you again in the future! A warm greeting from all our Staff, Hotel Manager - Denì Martinetto

Thank you so much A& N for taking the time to provide us with your nice feedback about your stay. We are glad to read that you enjoyed the comfort of the bedroom and the welcoming of our receptionist. I will happily share your lovely words with her and I am sure she will be more than happy to read it! Thank you again and we hope we will have the chance to see you again in the future! Warm regards, Hotel Manager - Denì Martinetto

Dear guest, Thank you so much for your lovely review! We hope to see you again in the future. A warm greeting from all our staff, Hotel Manager - Denì Martinetto

Dear Mr. Bobby, Thank you for the compliments to the staff, but we are surprised and we cannot understand all the reasons behind your review. In your room you were three guys and, probably, your requests have not been properly coordinated. Your room – during your three days stay – was often occupied and this prevented us from cleaning it, changing towels, re-stocking the minibar and checking any issues. Our rooms are thoroughly cleaned every day, when the guests are not inside. Moreover, our housekeeping and reception staff repeatedly asked you if it would have been possible to make up your room, re-stock the minibar and change towels. But you always said that everything was okay and that – if necessary – you would have asked to reception. The air conditioning is always active and it can be turned on/off and regulated personally in each room. In your room it was off and no one but you could change the setting. Our express meals meet the required standards and they are absolutely not of low quality. They are easy meals we serve to guests who prefer to enjoy their lunch or dinner directly in the hotel or in their room. Anyways, there is also a very good restaurant 50 meters away from the hotel where it is possible to eat a variety of food. We are so sorry to hear that your days in our hotel went so bad. If we had known the issues during your stay, we would have certainly tried to fix the situation. Best Regards, Hotel Manager Deni' Martinetto

Dear Guest, thank you for your review and for your advise. We will try to improve the directions to our hotel in the near future! We are looking forward to see you again on your next trip to Turin. A warm greeting from all the Staff, The Hotel Manager Denì Martinetto

Thank you Ms. Joanne for your great review. We are very happy to read that your experience has been positive. We look forward to welcoming you again. A warm greeting from the Staff of Best Western Plus Hotel Le Rondini The Hotel Manager Denì Martinetto

Thanks for your wonderful review! It was a pleasure to welcome you and we are glad that you enjoyed our services. The view on the Alps ... it always amazes all our guests. Hope to see you again in the future! A warm greeting from the Staff of Best Western Plus Hotel Le Rondini The Hotel Manager Denì Martinetto

Thank you!!! There’s nothing else we can say. A warm greeting from the Staff of Best Western Plus Hotel Le Rondini The Hotel Manager Denì Martinetto

Thank you David for your lovely review. We appreciate so much all your compliments Greetings from all the staff The Hotel Manager Deni Martinetto

Many Thanks! Hope to see you soon

Dear D, thank you for having time to give us a feedback. Airport is very close from us and we are lucky that flights stop during the night, so our guests can sleep well. If you felt unconfortable with noises the next time you will visit us we'll provide you the most silent room we have. Thank you again

THANK YOU VERY VERY MUCH DENCY! Your review is a treasure, a joy for all of us! Greetings from all the staff The Hotel Manager Deni Martinetto

Thank you so much for this amazing review Zsuzsi! We hope to host you another time! Greetings from all the staff The Hotel Manager Deni Martinetto

Dear Mr Joel, We thank you to have spent your time to review your stay. we are very sorry to find a misunderstanding regarding the airport shuttle service. We need to specify that on all web sites including Hotels.com we offer a shuttle service but is not free of charge. We write everywhere that is a service on request, available 24/h and that is offered for an extra charge. Our partners reserve also a special price for our guest, €. 20.00 and not €. 45.00. Greetings from all the staff The Hotel Manager Deni Martinetto

Thank you so much for this amazing review, Caroline and Jerry! It was a great pleasure to meet you and satisfy yours requests. We hope to host you soon, another time! Greetings from all the staff The Hotel Manager Deni Martinetto

Thank you Mrs Katie for taking the time to review your experience at our hotel. You appreciated our building, our position, our cleaning… great! Instead we apologize for the inconvenience about the air conditioning that was not active yet, but in the evening there was still a need for the heating system because the temperatures were lowered considerably. See you for your next flight! Greetings from all the staff The Hotel Manager Deni Martinetto

Thank you for the review. It is really gratifying to read that our guests really relaxed and had enjoyed the stay here with us. We wait for a next nice walk! Greetings from all the staff The Hotel Manager Deni Martinetto

Thank you Ryan for your review. We were very happy to host you and your family and to satisfy your requests about the crib and the taxi service. Offering the best experience is our main goal and our gratification! See you next time! Greetings from all the staff The Hotel Manager Deni Martinetto

Thank you Robert for taking the time to leave us a feedback regarding your stay. The Hotel Manager Deni Martinetto

Thank you John for your review and compliments! it was a pleasure to satisfy every your request and spend some time in your company. Greetings from all the staff. The Hotel Manager Deni Martinetto

Thank you Antony for leaving a review on your recent stay here at our Hotel. Greetings from all the staff. The Hotel Manager Deni Martinetto

We are very happy of this review, short but touching our best features. See you next stay! Greetings from all the staff. The Hotel Manager Deni Martinetto

Thank you Janet, for the review. It was a pleasure to host you and to be helpful. We particularly love satisfying our guests' requests! Greetings from all the staff. The Hotel Manager Deni Martinetto

Thank you so much for your kind review. You appreciated the room, the restaurant nearby and in particular our hospitality…that is very pleasant for us! If you enjoyed very much your experience, why not come back for another stay? Greetings from all the staff The Hotel Manager Deni Martinetto