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Reviews of Turangi Leisure Lodge

2.5 out of 5
Turangi Leisure Lodge
Ngawaka Place, Turangi

Reviews

8.8

Excellent

Rating 10 - Excellent. 156 out of 272 reviews" "
Rating 8 - Good. 80 out of 272 reviews" "
Rating 6 - Okay. 24 out of 272 reviews" "
Rating 4 - Poor. 10 out of 272 reviews" "
Rating 2 - Terrible. 2 out of 272 reviews" "

9.0/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Karmine

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely rooms. Beds are kinda hard. Thin walls Will be lovely in summer Great bathroom and kitchen.
Stayed 2 nights in Apr 2024
Response from TurangiLeisure on 23 Apr 2024
Thank you for your review, beds can be difficult as its a very personal thing on what we all like :)

10/10 Excellent

Kelly

Stayed 1 night in Apr 2024
Response from TurangiLeisure on 7 May 2024
Thank you for your review

4/10 Poor

Katharine

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
On arrival A/C was on and room smelt bad. Turned off the A/C and it was a bit better. Very poor condition especially in the bathroom. Tile’s missing around sink, dark mold on lower edge of window in bathroom. Flooring has dirt and stained areas. Yes this is the off season fall but the pictures on Expedia showed quite nice rooms. The design is awesome but would have liked a newer room. Only one night stay so managed but for the price should have had a newer remodeled room.
Stayed 1 night in Apr 2024
Response from TurangiLeisure on 13 Apr 2024
Thank you for your reviewThe units you had will be refurbed hopefully later in the year

8/10 Good

HsingChi

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
The property is great though under construction. New Zealand overall at this part is not pedestrians friendly and walking across the major roads all require one yielding to cars. Thus, we basically need to drive to a 5 min walk supermarket to get groceries. There's very limited dining options near this property.
Stayed 2 nights in Mar 2024
Response from TurangiLeisure on 9 Apr 2024
Thank you for your review, i would like to correct one thing, i am a little confused as there are pedestrian crossings to use to get across the road and its not a major road to go across. Dining we are limited but do have plenty to offer.

10/10 Excellent

Catherine, Dundee

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really modern and clean.
Stayed 1 night in Apr 2024
Response from TurangiLeisure on 9 Apr 2024
Thank you for your review

8/10 Good

John, Lower Hutt

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Well equipped with all amenities provided but some road noise from the State Highway, well priced so happy enough
Stayed 1 night in Mar 2024
Response from TurangiLeisure on 7 Apr 2024
Thanks John, :)

8/10 Good

Rachel

Liked: Cleanliness, property conditions & facilities
Good family roo
Stayed 1 night in Apr 2024
Response from TurangiLeisure on 2 Apr 2024
Thank you for your review

10/10 Excellent

Rachel

Travelled with family
Liked: Cleanliness, property conditions & facilities
Good room for a family, very convenient location. Easy after hours check in
Stayed 1 night in Mar 2024
Response from TurangiLeisure on 2 Apr 2024
Thank you for your review

10/10 Excellent

Craig

Travelled with family and small children, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent customer service, very hospitable and helpful. Functional 3 bedroom unit, useful for families traveling with children or friends. Walkable to grocery and dining options.
Response from TurangiLeisure on 24 Mar 2024
Thanks Craig we are glad you loved our place like we do :)

6/10 Okay

Andrew

Liked: Cleanliness
Nice location and neat accommodation. Badly needs renovation Otherwise all good.
Stayed 2 nights in Mar 2024
Response from TurangiLeisure on 17 Mar 2024
Thank you for your review, as you could see we are starting the process of outside landscaping then we will be heading inside, 2024 is very exciting time for us

8/10 Good

John

Travelled with partner
Liked: Cleanliness, amenities
It is a good property for small family visits. It's currently undergoing external upgrades so it should be even better when they are done. It's got everything you need in the rooms and just a walk from the shops and restaurants.
Stayed 1 night in Mar 2024
Response from TurangiLeisure on 15 Mar 2024
Thank you for your review

6/10 Okay

Paula

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Mar 2024
Response from TurangiLeisure on 15 Mar 2024
Thank you for your reviewI would have liked to know what you didn't like so we can try and improve :)

10/10 Excellent

Marc

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice large cabins with everything you need. Our cabin could need some minor maintenance: the dryer door was duck-taped, carpets worn and the TV short of a power outlet, but it was clean and functional. One big minus though for the mounted soap/shampoo/conditioner bottles: they were not sealed and obviously refilled a couple of times and what you could see through the bottle didn’t look good…
Stayed 1 night in Mar 2024
Response from TurangiLeisure on 11 Mar 2024
Thank you for your reviewwe are in the process of putting new products into all the bathrooms on sight, all the units will be getting a refurb but just takes time but we are aware, :)

6/10 Okay

Mark

Liked: Cleanliness, staff & service
Stayed 1 night in Mar 2024
Response from TurangiLeisure on 4 Mar 2024
Thank you for your review

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean
Stayed 1 night in Feb 2024
Response from TurangiLeisure on 3 Mar 2024
Thank you so much :)

10/10 Excellent

meir

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2024
Response from TurangiLeisure on 3 Mar 2024
Thank you for your review and glad you enjoyed your stay

10/10 Excellent

Kyle

Stayed 2 nights in Feb 2024
Response from TurangiLeisure on 3 Mar 2024
Thank you for your review

10/10 Excellent

David

Stayed 1 night in Feb 2024
Response from TurangiLeisure on 3 Mar 2024
Thank you for your review

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2024
Response from TurangiLeisure on 20 Feb 2024
Thank you Peter,

10/10 Excellent

Numia

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Second time staying here and absolutely love it. Amazing service, Amazing facilities, Amazing location.
Stayed 2 nights in Feb 2024
Response from TurangiLeisure on 17 Feb 2024
Thank you for your review :)

10/10 Excellent

D

Liked: Cleanliness, staff & service, room comfort
Lots of facilities
The hotel has a lot of facilities including pool, spa, games room and crazy golf. I booked the hotel for it's location rather than the facilities so it was a nice surprise. The pizza restaurant opposite was very good
Stayed 3 nights in Feb 2024
Response from TurangiLeisure on 14 Feb 2024
Thank you for your review

8/10 Good

Jan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The receptionist was extremely helpful and pleasant
Stayed 1 night in Feb 2024
Response from TurangiLeisure on 13 Feb 2024
Thank you, we love to keep our guests happy :)

8/10 Good

Paul

Liked: Cleanliness, property conditions & facilities, room comfort
Hidden gem in Turangi
Great motel very close to eating options and New World. Hade everything we needed. Spa pools and swimming pool enjoyable extras
Stayed 1 night in Feb 2024
Response from TurangiLeisure on 12 Feb 2024
Thank you for your review

10/10 Excellent

nazia

Liked: Cleanliness, staff & service
The stay was very pleasent. Very clean and organized rooms. Had a lot of space. However the wi-fi didnt work most of the time. Also the beds werent very comfortable.
Stayed 1 night in Feb 2024
Response from TurangiLeisure on 7 Feb 2024
Thank you for your reviewGood news are getting improved wifi and we are looking into beds as well

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from TurangiLeisure on 7 Feb 2024
Thank you for your review

10/10 Excellent

saif

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent place
Stayed 1 night in Feb 2024
Response from TurangiLeisure on 7 Feb 2024
Thank you for your review :)

10/10 Excellent

Cheryl

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our stay. Staff were friendly and helpful. Although there was work being done on the property it was not inconvenient
Stayed 2 nights in Jan 2024
Response from TurangiLeisure on 6 Feb 2024
Thank you Cheryl

10/10 Excellent

Megan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved our stay here! The little cabins were so nice. Very clean. Lots of room for kids to run around. We used the pool, it was great. There is a cute pizza shop right across the street we walked there for dinner. We really enjoyed our stay!
Stayed 1 night in Feb 2024
Response from TurangiLeisure on 5 Feb 2024
Thank you for your review and look forward to your next visit

10/10 Excellent

Philip

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
While there were renovations going on this didn't stop the quality being top notch. From a friendly smiling face at check in to great conveniences like a swimming pool and games room (which the kids took full advantages of) to the spaciousness of the room along with everything you could think of needing (including toaster, kettle microwave/cooker etc). Was certainly recommend as well as stay again and again.
Stayed 1 night in Jan 2024
Response from TurangiLeisure on 5 Feb 2024
Thank you for your review, look forward to your next visit :)

10/10 Excellent

Chris

Stayed 1 night in Feb 2024
Response from TurangiLeisure on 5 Feb 2024
Thank you Chris

8/10 Good

carol

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely motel, lovely staff. They are doing alot of renovations so looked very run down but looking forward to seeing it afterwards
Response from TurangiLeisure on 4 Feb 2024
Thanks CarolYes we are doing work and will be so exciting to show you all the end product in time.

10/10 Excellent

Dianne

Stayed 4 nights in Jan 2024
Response from TurangiLeisure on 20 Mar 2024
Thank you for your review

10/10 Excellent

jatarla

Liked: Cleanliness, staff & service
I really enjoy our stay here. The check in was done by a lovely lady and felt welcome straight away. Outside is getting work done which will just make it that much better :))
Stayed 1 night in Jan 2024
Response from TurangiLeisure on 3 Feb 2024
Thank your for your review

8/10 Good

Vlad

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is very good. Excellent location, spacy room, good organised kitchenette. Pool and spa are clean and in a good operational condition. The only one thing which don't give me a chance to rate the property with five stars is a construction inside the inner area which is definitely a temporary nuisance.
Stayed 4 nights in Jan 2024
Response from TurangiLeisure on 1 Feb 2024
Thank you for your reviewThe middle area is worth the wait!! super exciting

8/10 Good

Kelly

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Jan 2024
Response from TurangiLeisure on 1 Feb 2024
Thank you for your review

10/10 Excellent

Numia

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing service
Stayed 1 night in Jan 2024
Response from TurangiLeisure on 1 Feb 2024
Thank you for your review

10/10 Excellent

Simone

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful accomodation, super friendly staff and lots to do in your down time. Had a fabulous stay
Stayed 2 nights in Jan 2024
Response from TurangiLeisure on 30 Jan 2024
Thank you for your amazing review

6/10 Okay

Cynthia

Travelled with partner
Liked: Staff & service, amenities
This property is mid rejuvenation. The exterior is under construction and the room interiors have new carpets but they need new beds, furniture, bathrooms etc. the bathroom counter had tiles missing etc. the staff and management were wonderful and very helpful and everything was clean but in need of replacement. Beds and upholstered furniture a top priority. Hopefully these are part of this ongoing renovation
Stayed 2 nights in Jan 2024
Response from TurangiLeisure on 29 Jan 2024
Thank you for your reviewwe are getting there but takes time

8/10 Good

Emma

Travelled with family and small children
Liked: Cleanliness
Disliked: Amenities
Great for what we needed. I didn't feel comfortable letting the kids go anywhere by themselves. The play area was overgrown and looked to be fenced off so am glad we had things to pass the time. Had a small issue and no one was available to tell. The actual unit itself was perfect, though, and we'll be back. Clean, great to have a washing machine, dryer and kitchenette. Fab for the price we paid.
Stayed 1 night in Jan 2024
Response from TurangiLeisure on 29 Jan 2024
Thank you for your reviewI have emergency number one the doorThe playgound is fenced off as we are taking it down.We have plenty for the kids to do, mini golf, swimming pool,games room

10/10 Excellent

Melissa

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024
Response from TurangiLeisure on 30 Jan 2024
Thank you for your reivew

10/10 Excellent

Jennifer

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect 2 nights
Stayed 2 nights as it was close to the Tongariro crossing. The Spa was handy after completing the hike. Easy and close walk to New World for groceries. There's a pool, mini golf and games room for guests to use. Look out for Boo the cat.
Boo
Stayed 2 nights in Jan 2024
Response from TurangiLeisure on 29 Jan 2024
Thank you for your review

6/10 Okay

Bob

Travelled with partner
Great property manager but the needed updates have a ways to go. We changed into a newly renovated room which was very nice. Old room was sad.
Stayed 3 nights in Jan 2024
Response from TurangiLeisure on 30 Jan 2024
Thank you for your review

8/10 Good

Wayne

Travelled with family
Liked: Cleanliness, staff & service, amenities
Stayed 2 nights in Jan 2024
Response from TurangiLeisure on 29 Jan 2024
Thank you for your review

6/10 Okay

TODD

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Very old lodge. Our room had a newly-installed a/c that wasn’t working. The old bathroom fixtures still have separate hot and cold faucets(haven’t seen that in a house since the 70’s). The grounds are completely under construction. Sarah at the front desk was lovely.
Stayed 1 night in Jan 2024
Response from TurangiLeisure on 29 Jan 2024
Thank you for your reviewwe found the issue with the air con and sortedThose room are going to be done :)

8/10 Good

Hannah

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean and tidy. Thicker curtains would be good but other than that, no complaints :)
Stayed 2 nights in Jan 2024
Response from TurangiLeisure on 21 Jan 2024
Thanks HannahYes we are looking into this now for curtains

10/10 Excellent

Celia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best place in Turangi!
Very friendly receptionist so made us feel very welcome. Fantastic accommodation! So spacious and had everything so cooking dinner was easy . Quiet and super clean . Really enjoyed our stay here. Close to shops too. Highly recommend!
Stayed 1 night in Jan 2024
Response from TurangiLeisure on 18 Jan 2024
Thank you for your review, i will pass this onto my team

10/10 Excellent

Gabrielle

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Large, spacious rooms for the price. Room was clean and had everything we needed and the onsite jacuzzi was great after hiking Tongariro. The parking situation was a little confusing (were we supposed to park horizontally or vertically and the space numbers were faded out) but otherwise a very pleasant stay.
Stayed 2 nights in Jan 2024
Response from TurangiLeisure on 18 Jan 2024
Thank you for your review :)

10/10 Excellent

Anne

Liked: Staff & service, amenities, property conditions & facilities
Great large room for me, clean tidy and quiet. Lovely pool (once the noisy kids unaccompanied kids had left) and a great eve and sleep. Would recommend to stay
Stayed 1 night in Jan 2024
Response from TurangiLeisure on 18 Jan 2024
Thank you for your review

10/10 Excellent

Simon

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great accommodation with lots of additional services and things to do for families. Modern and Great facilities and options to choose from. Highly recommend
Stayed 1 night in Jan 2024
Response from TurangiLeisure on 18 Jan 2024
Thank you so much for your review

8/10 Good

Kylee

Stayed 5 nights in Jan 2024
Response from TurangiLeisure on 18 Jan 2024
thank you