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Reviews of La Quinta Inn & Suites by Wyndham Owasso

2.5 out of 5
La Quinta Inn & Suites by Wyndham Owasso
8949 N Garnett Rd., Owasso, OK

Reviews

9.4

Exceptional

Rating 10 - Excellent. 652 out of 855 reviews" "
Rating 8 - Good. 150 out of 855 reviews" "
Rating 6 - Okay. 23 out of 855 reviews" "
Rating 4 - Poor. 18 out of 855 reviews" "
Rating 2 - Terrible. 12 out of 855 reviews" "

9.6/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

marcia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in May 2024
Response from Barbara, Assistant General Manager on 27 May 2024
Marcia, thank you for your review. I appreciate your taking the time to give us feedback. I am happy to hear that you had a great experience with us.

10/10 Excellent

Lejin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room and friendly staff
Stayed 1 night in May 2024
Response from Assistant General Manager on 24 May 2024
Thank you for letting us know you had a wonderful stay.

10/10 Excellent

Susan

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything loved everything about the property beautiful hotel! 😍
Stayed 1 night in May 2024
Response from Assistant General Manager on 24 May 2024
Thank you for letting us know you had a wonderful stay.

10/10 Excellent

Rene

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean rooms. Convenient location, very friendly and helpful staff!
Stayed 2 nights in May 2024
Response from James - GM on 16 May 2024
Thank you so much for taking the time to share your recent experience with us. We're thrilled to hear that you enjoyed your stay at La Quinta by Wyndham - Owasso. Our team works hard to ensure every guest has a comfortable and enjoyable stay, and it's wonderful to see that reflected in your feedback. We look forward to welcoming you back for another fantastic stay in the future!

10/10 Excellent

Rick

Excellent
Stayed 1 night in May 2024
Response from James GM on 13 May 2024
Thank you Rick, We hoped you had a pleasant time as our guests. We hope to have earned you again, and see you real soon in the future. Take Care,

10/10 Excellent

Kistin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff. Great hot breakfast options.
Stayed 3 nights in May 2024
Response from James- GM on 9 May 2024
Thank you so much for taking the time to share your recent experience with us. We're thrilled to hear that you enjoyed your stay at La Quinta by Wyndham - Owasso. Our team works hard to ensure every guest has a comfortable and enjoyable stay, and it's wonderful to see that reflected in your feedback. We look forward to welcoming you back for another fantastic stay in the future!

8/10 Good

KanDee

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
trash items in front of building
Stayed 1 night in Apr 2024
Response from James - GM on 3 May 2024
Kandee, Thank you for leaving a review. We appreciate all feedback we earn from guests. We will share this with our public areas team members and do better for future guests. Thank you

10/10 Excellent

Glenn

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good overall experience but noise between rooms was loud.
Stayed 2 nights in Apr 2024
Response from James Gm on 26 Apr 2024
Glenn, Thank you for taking the time to leave a review of your stay. We appreciate you staying and hope to have the chance to serve you again.

10/10 Excellent

Cathy

Liked: Cleanliness, staff & service, property conditions & facilities
Very new and nice.
Stayed 1 night in Apr 2024
Response from James - GM on 24 Apr 2024
Thank you so much for taking the time to share your feedback with us! We truly appreciate your valuable input and are thrilled to hear that you enjoyed your stay at our La Quinta by Wyndham Owasso hotel.

10/10 Excellent

Deborah

Liked: Cleanliness, staff & service, property conditions & facilities
This location was convenient for our purposes. The staff were friendly and helpful as well as efficient. All of the hotel waas clean. Breakfast was standard fare and was kept very clean all morning.
Stayed 1 night in Apr 2024
Response from James- GM on 24 Apr 2024
Thank you so much for taking the time to share your feedback with us! We truly appreciate your valuable input and are thrilled to hear that you enjoyed your stay at our La Quinta by Wyndham Owasso hotel.

10/10 Excellent

Sheila

Travelled with group
Liked: Amenities
This property was exceptionally clean. I love how updated and bright it was. And all staff was amazing !
Stayed 1 night in Apr 2024
Response from James - GM on 21 Apr 2024
Thank you for choosing us! We hoped you would leave a good review and you certainly did! Thank you,

10/10 Excellent

Karen

Liked: Staff & service, amenities, property conditions & facilities
Front desk staff is fabulous, as always. Room is clean.
Stayed 1 night in Apr 2024
Response from James I GM on 17 Apr 2024
Thank you Karen for your time and you leaving a review! We had hope to get this reaction. Yay us! Thank you choosing us and we hope to see you again real soon.

10/10 Excellent

Terry

Liked: Cleanliness, staff & service, property conditions & facilities
The entire staff is extremely nice and helpful. Just a great, very clean hotel to stay!
Stayed 1 night in Apr 2024
Response from James GM on 14 Apr 2024
Thank you Terry for your kind words. We do our very best around here and i am glad you noticed and took time to let others know about us as well. Thank you

10/10 Excellent

Stacey

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was very clean. Staff were friendly and very kind.
Stayed 1 night in Apr 2024
Response from James on 14 Apr 2024
Thank you, Stacey for posting a review of your most recent stay. We are so appreciative of it here at La Quinta Inn suites by Wyndham Owasso

10/10 Excellent

Kathleen, Anaheim

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms nicely updated. Clean rooms, good breakfast, plenty of parking.
Stayed 1 night in Apr 2024
Response from James - GM on 13 Apr 2024
Thank you Kathleen, We appreciate the time and thoughts you put into your guest review. We know when it comes to staying overnight somewhere in a strange place, its tough making the decision and we are so happy you chose us for that. Thank you, and we hope to see you as our guest again in the real soon future.

10/10 Excellent

Karen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff is very friendly. Room is clean. Hotel is quiet.
Stayed 5 nights in Feb 2024
Response from James- GM on 13 Apr 2024
Thank you Karen, For leaving a wonderful review of your visit with us. We are glad we earned that 5! We hope to have you as our guest again real soon.

10/10 Excellent

Richard, Mesa

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All good
Stayed 1 night in Apr 2024
Response from James- GM on 13 Apr 2024
Thank you Richard, We had hoped you had a good visit. Thank you for sharing, and we hope to have you as our guest again.

10/10 Excellent

Lydia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I think they need to mix it up with the breakfast items. We go there quite often and the breakfast is always the same - gets boring.
Stayed 3 nights in Mar 2024
Response from James - GM on 6 Apr 2024
Thank you for your repeated business and for sharing your thoughts about our breakfast offerings. We value your feedback and take all comments seriously. I do want to point out that we do have a different menu on the Tuesdays and Thursdays with some similarities.

8/10 Good

Joe

Liked: Cleanliness, staff & service, property conditions & facilities
Font desk person was very helpful during check-in process.
Stayed 1 night in Mar 2024
Response from Barbara, Assistant General Manager on 2 Apr 2024
Joe, thank you for your comment regarding your check in process. I am glad our staff was helpful.

10/10 Excellent

Justin

Travelled with family, Travelled with family and small children, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a large prty with multiple kiddos. They were very hospitable and even gave the kids small stuffies! Only downside was the pool does not open until check out time. We were SOOOO bummed, as this is why we chose this hotel. 11am to open the pool is way too late, especially when advertising an indoor pool. Please please please revise as we will be frequent visitors.
Stayed 1 night in Mar 2024
Response from James Ingley GM on 31 Mar 2024
Thank you for your recent stay with us and for sharing your feedback. We're thrilled to hear that you found our hospitality enjoyable, and we're glad the kids loved their small stuffies!Regarding your concern about the pool hours, we sincerely apologize for any inconvenience this may have caused during your visit. We understand your disappointment, and we truly appreciate your understanding of the situation.We'd like to take this opportunity to kindly clarify our policy. While we strive to create a welcoming environment for all guests, we do have policies in place to ensure the safety and comfort of everyone. One of these policies includes not allowing large gatherings or parties within the premises and its amenities. We have a meeting space to offer if that's the requirement. This decision stems from various considerations, including the owner's operational standards, Safety & Security concerns, and compliance with our business insurance coverage.We apologize if this was not clearly communicated beforehand. Your feedback is incredibly valuable to us as we continuously work to improve our services. We appreciate your understanding and hope that despite this issue, you will consider staying with us again in the future. If you have any further concerns or would like to discuss this matter further, please don't hesitate to reach out to us directly.Once again, thank you for choosing to stay with us, and we look forward to welcoming you back on your future visits

10/10 Excellent

Chrystal

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the room and the big shower. Very comfortable!!
Stayed 1 night in Mar 2024
Response from Barbara, Assistant General Manager on 21 Mar 2024
Chrystal, I am happy you had a great experience.

8/10 Good

becky, collinsville

Liked: Cleanliness, staff & service, property conditions & facilities
Wish the swimming pool was open before 11:00. My grandkids wanted to swim the morning before departure but pool didn’t open until 11:00 am.
Stayed 1 night in Mar 2024
Response from Barbara Wise, Assistant General Manager on 19 Mar 2024
I am sorry the kids did not get to swim the morning of departure. The pool undergoes sanitizing and maintenance each morning to ensure the safety of our guests.

10/10 Excellent

Brian, Arlington

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent place to stay in Owasso
Stayed 1 night in Mar 2024
Response from Barbara Wise, Assistant General Manager on 19 Mar 2024
Brian, thank you for a great review.

10/10 Excellent

Carlo

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Arrived sort of late but ordered a pizza localy from Papa Johns and was excellent. Ran out of soap and they immediately replenished them. I didnt like there was no milk in the lobby's snacks.
Stayed 1 night in Mar 2024
Response from Barbara Wise, Assistant General Manager on 15 Mar 2024
Carlo, it appears you had a great stay with us. Thank you for choosing LaQuinta Owasso and letting us know how your stay was.

10/10 Excellent

Tammy

Liked: Cleanliness, staff & service, property conditions & facilities
Noisy floor
Stayed 1 night in Mar 2024
Response from General Manager on 15 Mar 2024
Tammy, thank you for your review. I am glad you had a great time.

10/10 Excellent

Preston

Stayed 1 night in Mar 2024
Response from Barbara, Assistant General Manager on 1 Apr 2024
Preston, thank you for taking the time to let us know you had a good experience at LaQuinta Owasso. We hope to see you again soon.

10/10 Excellent

LEE

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I didn’t enjoy my conversation with the night receptionist during our check-in. I thought he came off rude. Melissa, the morning receptionist, on the other hand was awesome! She walked by and greeted us the following morning during breakfast and also was great during our check out. I wish we had ran into her during our check in process as well. She made our stay there an overall great experience through just the few interactions we had with her. As a satisfied customer, I hope that management sees this and properly recognize Melissa for her great service!
Stayed 2 nights in Feb 2024
Response from Barbara Wise, Assistant General Manager on 26 Feb 2024
Lee, first let me apologize for your interaction with the night reception. I will use this time as a teaching moment and correct that situation. Second, I am so happy that you had a great interaction with Melissa. She is an amazing receptionist. I appreciate you letting me know. I can assure you that she is going to be recognized for her service.

10/10 Excellent

PAMELA

Stayed 1 night in Feb 2024
Response from Barbara Wise, Assistant General Manager on 26 Feb 2024
Pamela, thank you for taking the time to give us feed back. It appears you had a great stay. I am happy you chose to stay with us.

8/10 Good

Shana

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and friendly staff. Only downside is the walls are very thin so you can clearly hear conversations in the hallway, which woke me up a few times through the night and early morning
Stayed 2 nights in Feb 2024
Response from James I GM on 25 Feb 2024
Shana,Thank you for taking the time to leave a review. We are so thankful that you found the hotel to be clean and the staff friendly. We hear you about the noise from the hallway, i will investigate the room number you were and insure the doors is closing all the way and the mechanisms we have in place are in working order. Thank you, We at La Quinta know how important a good night's rest is for travellers, if you wish to speak to us further, please reach out to the hotel directly and ask for the General Manager

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024
Response from Barbara Wise, Assistant General Manager on 22 Feb 2024
Susan, thank you so much for the great review.

10/10 Excellent

Shelley

Stayed 2 nights in Feb 2024
Response from Barbara, Assistant General Manager on 21 Mar 2024
Shelley, it looks like you had a great stay. Thank you for letting us know.

10/10 Excellent

John

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2024
Response from James - General Manager on 11 Feb 2024
Thank you John for leaving a review of your stay! We are so thankful and happy that you found everything in order and we’re satisfied with the lodging accommodations.

4/10 Poor

Ryan

Liked: Property conditions & facilities
Disliked: Cleanliness, staff & service
It was alright. Very loud hallways
Response from James on 11 Feb 2024
Ryan thank you for taking the time to leave a review and while it is with a saddened heart, we are sorry that you didn’t have a great stay. We try have everyone have a memorable experience. Please reach out to hotel to discuss more. Thanks again we hope to see you again with us

10/10 Excellent

Denise

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024
Response from Barbara Wise, Assistant General Manager on 5 Feb 2024
Denise, thank you for your outstanding review score.

10/10 Excellent

Becky

I always stay here when I am in town. The desk clerk even remembers me! Nice big room. Clean. Excellent!
Stayed 1 night in Jan 2024
Response from Barbara Wise, Assistant General Manager on 31 Jan 2024
Thank you Becky.

10/10 Excellent

Lydia

Travelled with family
Need more variety for breakfast Staff was awesome
Stayed 3 nights in Jan 2024
Response from Barbara Wise, Assistant General Manager on 31 Jan 2024
Lydia, thank you for your suggestion.

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
2 night stay
This hotel is located in a quiet location, close to the highway, shopping, and restaurants. The staff are so friendly and accommodating. The beds were so comfortable and clean. Only downside is the walls are paper thin so you can clearly hear all conversations in the hallway. Luckily, other guests kept the noise to a minimum. We would stay here again!
Stayed 2 nights in Jan 2024
Response from Barbara Wise, Assistant General Manager on 31 Jan 2024
Thank you for your review.

10/10 Excellent

Nicole

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Barbara Wise, Assistant General Manager on 31 Jan 2024
Thank you Nicole!

10/10 Excellent

Nancy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good Stay
Third time to stay here. Always a good stay. Breakfast is very tasty and many choices. Friendly staff.
Stayed 1 night in Jan 2024
Response from James I on 28 Jan 2024
Nancy, Thankyou so much for ALWAYS choosing us! We are so appreciative of the support and your candid reviews! We are so thrilled to have you always choose us. We hope to have you for a 4th time as our guests. Take Care,

10/10 Excellent

Alyson

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024
Response from James - GM on 27 Jan 2024
Thank you Alyson, Thank you for taking the time to leave a review of your stay. We are so grateful to have gotten a 10/10 from you. We are so glad you chose us. We hope to see you again.

10/10 Excellent

Mike

Travelled with family
Great location. Great customer service. Great breakfast. Clean room.
Stayed 3 nights in Jan 2024
Response from Barbara Wise, Assistant General Manager on 26 Jan 2024
Mike, I am glad you had a great stay. Thank you for taking the time to let us know.

10/10 Excellent

Sarah

Stayed 3 nights in Jan 2024
Response from Barbara Wise, Assistant General Manager on 26 Jan 2024
Sarah, it looks like you had a great stay. Thank you for taking the time to let us know.

10/10 Excellent

Vong

Stayed 2 nights in Jan 2024
Response from Barbara Wise, Assistant General Manager on 26 Jan 2024
Vong, it appears you had a great stay. Thank you for letting us know.

10/10 Excellent

JOSHUA OLUWASEYI ADEOYE

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is situated in a cool neighborhood with easy access to public transportation, shopping mall, restaurants, and also provides excellent services.
Stayed 3 nights in Jan 2024
Response from Barbara Wise, Assistant General Manager on 19 Jan 2024
Joshua, Thank you for taking the time to let us know you had a great stay.

10/10 Excellent

Greg

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
House and Anniversary trip
Everyone that worked the front deck during our stay. Was friendly and helpful. We had to cut are trip short because of weather. They had no problem refunding the nights we didn't stay!! They even upgraded are room. This is our second stay at this La Quinta. We will always stay there from now on!!!
Stayed 3 nights in Jan 2024
Response from James - GM on 18 Jan 2024
Thank you for your positive review! We're delighted you enjoyed your stay and appreciate your kind words about our friendly front desk team. We're sorry to hear about the weather affecting your trip but are pleased we could refund your unused nights and provide an upgraded room, especially for your anniversary. We look forward to having you stay with us again on your next visit!

10/10 Excellent

Kira

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay.
Great stay. Everyone was very friendly. Spotlessly clean, food was well stocked and fresh, and commons areas very nice. Hotel close to shopping and restaurants. Definitely would stay again.
Stayed 2 nights in Jan 2024
Response from james Ingley Gm on 18 Jan 2024
Kira, Thank you for taking the time to leave a review. We are grateful for your business and are glad that you found us to be spotlessly clean, the food was delicious and common areas of the hotel was very nice. We look forward to seeing you again with us.

10/10 Excellent

Laura, Hartsburg

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Melissa at the front desk was so very kind to our grandson and gave him a stuffed animal when je was upset:) That was on top of an extremely clean, comfortable syay. Thank you!
Stayed 1 night in Jan 2024
Response from James Ingley Gm on 18 Jan 2024
Thank you, Laura, for leaving a review of your stay. Ill be sure to thank Melissa for delivering an outstanding experience to our guests. Thank you for the review!

10/10 Excellent

jackie

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent service and excellent room!!!!
The front desk clerk was absolutely one of the most wonderful and delightful people I have had a hotel, she alone made the stay wonderful. The room was excellent the only complaint I would have at all in the least would be I simply didn't care for the pillows. I will stay at this hotel for every trip, business or pleasure, that I have in the future in this area. Thank you for a great stay!!!
Stayed 1 night in Jan 2024
Response from James I GM on 18 Jan 2024
Thank you Jackie for leaving a review of your stay. I will be sure to thank Melissa for taking care of our guests and making sure everything was great throughout your stay. We are grateful that you will choose to stay with us again when youre in the area. Thank you once again, take care.

10/10 Excellent

Jonathan

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jan 2024
Response from Barbara Wise, Assistant General Manager on 10 Jan 2024
Jonathan, thank you for taking time to let us know that you had a great stay.

10/10 Excellent

Brian

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cleanest place to stay in Owasso!!
Stayed 3 nights in Dec 2023
Response from Barbara Wise, Assistant General Manager on 10 Jan 2024
Brian, thank you for taking the time to let us know you had a great stay.