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Reviews of DoubleTree by Hilton Tulsa - Warren Place

4 out of 5
DoubleTree by Hilton Tulsa - Warren Place
6110 S Yale Ave, Tulsa, OK

Reviews

8.2

Very good

Rating 10 - Excellent. 103 out of 203 reviews" "
Rating 8 - Good. 43 out of 203 reviews" "
Rating 6 - Okay. 34 out of 203 reviews" "
Rating 4 - Poor. 8 out of 203 reviews" "
Rating 2 - Terrible. 15 out of 203 reviews" "

8.8/10

Cleanliness

8.4/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

2/10 Terrible

Jackson

Disliked: Staff & service
WISH I COULD GIVE THEM A 0 !!!! Booked a room through Expedia and when we got to hotel, we were told there were no rooms available. Asked for a refund & was told to go thru Expedia. Expedia called the hotel & they said the room was non-refundable & they weren’t booked. LIARS!!!
Stayed 1 night in May 2024
Response from DoubleTree Management on 25 May 2024
Thank you for your review. We appreciate you bringing these concerns to us, so that we can continue to improve on our guest experience. We apologize for the confusion. We have issue a refund back to the 3rd party. We hope you will give us a second change the next time you are in our area.

10/10 Excellent

Dwayne

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was very clean staff professional
Stayed 2 nights in Apr 2024
Response from DoubleTree Management on 15 May 2024
Thank you for taking a moment to share your experience. I am happy to hear you enjoyed your stay. We look forward to welcoming you back to our hotel in the not too distant future!

8/10 Good

William

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyable stay
Stayed 3 nights in May 2024
Response from DoubleTree Management on 11 May 2024
We wanted to say thanks for your recent stay here at our hotel! We are glad you enjoyed your stay! We can’t wait to welcome you back soon!

10/10 Excellent

Lori

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was easily accessible and very comfortable.
Stayed 1 night in May 2024
Response from Doubletree Manage on 8 May 2024
Thank you for taking a moment to share your experience. We are happy to hear you enjoyed your stay. We look forward to welcoming you back to our hotel in the not too distant future!

10/10 Excellent

Daniel

Stayed 2 nights in Apr 2024
Response from DoubleTree Management on 22 May 2024
We wanted to say thanks for your recent stay here at our hotel! We are glad you enjoyed your stay! We can’t wait to welcome you back soon!

10/10 Excellent

Linda

Travelled with partner
Liked: Staff & service, property conditions & facilities
Everything went really smooth. Check in was a breeze. Had some maintenance issues but fixed promptly.
Stayed 1 night in Apr 2024
Response from DoubleTree Management on 4 May 2024
Thank you for taking a moment to share your experience. I am happy to hear you enjoyed your stay. We look forward to welcoming you back to our hotel in the not too distant future!

8/10 Good

Misty, Choctaw

Travelled with family and small children
Liked: Amenities, property conditions & facilities
It would have been helpful if breakfast is included that you mention that it isn’t free and that you have to pay to park the hotel was very nice and pool was nice but our air didn’t work the first night and we were hot and it did get fixed for second night but I feel I should have been compensated
Stayed 2 nights in Apr 2024
Response from Doubletree Management on 4 May 2024
Thank you for your review. We apologize we did not meet your expectations during your stay. We appreciate you bringing these concerns to us, so that we can continue to improve on our training. Our records didn't show if you had a Hilton Honors account. We would be happy to issue some points for your stay. We hope you will give us a second change the next time you are in our area.

8/10 Good

Juan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location area
Stayed 1 night in Apr 2024
Response from Doubletree Management on 4 May 2024
Thank you for your review. We apologize we did not meet your expectations during your stay. It is our goal to exceed the expectations of our guests. We appreciate anything specific about your stay that we could have done better so that we can continue to improve on our training. We hope you will give us a second chance the next time you are in our area.

8/10 Good

Heather

Travelled with partner
Breakfast buffet not worth $15 per person
Stayed 1 night in Apr 2024
Response from Doubletree Management on 4 May 2024
Thank you for your review. We appreciate you bringing these concerns to us, so that we can continue to improve on our training. We hope you will give us a second change the next time you are in our area.

10/10 Excellent

Trista

Liked: Cleanliness
Stayed 1 night in Apr 2024
Response from Doubletree Management on 4 May 2024
We wanted to say thanks for your recent stay here at our hotel! We are glad you enjoyed your stay! We can’t wait to welcome you back soon!

6/10 Okay

Jennifer

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in Apr 2024
Response from Doubletree Management on 4 May 2024
Thank you for your review. We apologize we did not meet your expectations during your stay. It is our goal to exceed the expectations of our guests. We appreciate anything specific about your stay that we could have done better so that we can continue to improve on our training. We hope you will give us a second chance the next time you are in our area.

10/10 Excellent

Renee

Stayed 2 nights in Apr 2024
Response from DoubleTree Management on 11 May 2024
Thank you for taking a moment to share your experience. I am happy to hear you enjoyed your stay. We look forward to welcoming you back to our hotel in the not too distant future!

10/10 Excellent

Taishawna

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024
Response from DoubleTree Management on 24 Apr 2024
Thank you for taking a moment to share your experience. I am happy to hear you enjoyed your stay. We look forward to welcoming you back to our hotel in the not too distant future!

10/10 Excellent

Michael

Stayed 1 night in Apr 2024
Response from DoubleTree Management on 11 May 2024
Thank you for taking a moment to share your experience. I am happy to hear you enjoyed your stay. We look forward to welcoming you back to our hotel in the not too distant future!

6/10 Okay

Cathy

Stayed 1 night in Apr 2024
Response from DoubleTree Management on 18 Apr 2024
Thank you for your review. We apologize we did not meet your expectations during your stay. It is our goal to exceed the expectations of our guests. Please reach out to us, we appreciate anything specific about your stay that we could have done better so that we can continue to improve on our training. We hope you will give us a second chance the next time you are in our area.

10/10 Excellent

Hannah

Stayed 1 night in Apr 2024
Response from Doubletree Management on 4 May 2024
Thank you for taking a moment to share your experience. I am happy to hear you enjoyed your stay. We look forward to welcoming you back to our hotel in the not too distant future!

8/10 Good

Frann

Travelled with family
Only complaint was noise from the next room late into the night. It must have been designed as a connecting room to the room next door and was not sound proof. Heard their alarm ring the next morning.
Stayed 1 night in Apr 2024
Response from DoubleTree Management on 12 Apr 2024
Thank you for your review. We appreciate you bringing these concerns to us, so that we can continue to improve on our guest experience. We apologize your neighbors disturbed you during your stay. We hope you will give us a second change the next time you are in our area.

10/10 Excellent

Kody

Travelled with family and small children
This is a great stay for me and my family
Stayed 1 night in Apr 2024
Response from DoubleTree Management on 12 Apr 2024
Thank you for taking a moment to share your experience. I am happy to hear you enjoyed your stay. We look forward to welcoming you back to our hotel in the not too distant future!

6/10 Okay

Christopher

Some of the rooms were dirty
Stayed 1 night in Mar 2024
Response from EC on 26 Mar 2024
Thank you for your review. I do apologize that your room was dirty. I will share with my team of the issues you had. I hope you give us another chance next time you visit Tulsa.

10/10 Excellent

Kristi

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is a very nice quiet place
Stayed 1 night in Mar 2024
Response from DoubleTree Management on 21 Mar 2024
We wanted to say thanks for your recent stay here at our hotel! We are glad you enjoyed your stay! We can’t wait to welcome you back soon!

8/10 Good

Elise

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The only thing is I wish the pillows were bigger. Did not seem they were even standard size. Also, we came back later. We asked for a blanket and never got a return call. I was cold. My husband was not. But the lady at the front desk was super nice and helpful!
Stayed 1 night in Mar 2024
Response from EC on 12 Mar 2024
Thank you for taking the time to leave us a review. I will relay the information back to my team. We hope to see all on your next visit.

10/10 Excellent

Dustin

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very happy with our stay
Stayed 1 night in Mar 2024
Response from EC on 12 Mar 2024
Thank you for review. We hope to see you on your next visit.

10/10 Excellent

LAURA

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Our room was great! Everything was clean and un working order. The lobby was nice. A surprise in our stay was the breakfast and lunch buffet. The price was reasonable, and the team was hard-working, friendly, and excellent. Kudos to them. Our only disappointments were the location of our room (Rm 442 with a view of the roof) and the hot tub and pool (because we chose the hotel for that reason). Apparently, a pump had gone out, and we were told it wasn't repaired yet. Otherwise, it was a great stay.
Stayed 3 nights in Feb 2024
Response from EC on 12 Mar 2024
Thank you for taking the time to leave us a review. We hope to see on your next visit.

6/10 Okay

Richard

Travelled with group
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Front desk told us they gave away our room, front desk was understaffed and overwhelmed. The parking garage would not let you out and front desk would not answer the page to help. The refrigerator in our room was so loud and annoying, sleep was interrupted multiple times.
Stayed 1 night in Mar 2024
Response from EC on 12 Mar 2024
Thank you for taking the time to leave us a review. I will let relay your concerns to our team. I hope next time you are in the area you give us a chance to make things right.

6/10 Okay

Karen

Stayed 1 night in Mar 2024
Response from EC on 26 Mar 2024
Thank you for your review. I'd like to know what we could have done better to make your stay a 5.

2/10 Terrible

Guadalupe

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The heater did not work !!!!! My two toddlers and I ended up getting terribly sick after that stay !!
Stayed 1 night in Feb 2024
Response from DoubleTree Management on 2 Mar 2024
Thank you for your review. We appreciate you bringing these concerns to us, so that we can continue to improve on our guest experience. We hope you will give us a second change the next time you are in our area.

10/10 Excellent

Kasey

Travelled with family and small children, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is amazing
Stayed 1 night in Feb 2024
Response from DoubleTree Management on 28 Feb 2024
Thank you for your review. We appreciate you bringing these concerns to us, so that we can continue to improve on our guest experience. We hope you will give us a second change the next time you are in our area.

10/10 Excellent

Joan

Liked: Cleanliness, staff & service, property conditions & facilities
Beds and pillows were excellent!
Stayed 1 night in Feb 2024
Response from DoubleTree Management on 28 Feb 2024
Thank you for your review. We appreciate you bringing these concerns to us, so that we can continue to improve on our guest experience. We hope you will give us a second change the next time you are in our area.

2/10 Terrible

Breyona M.

Travelled with partner
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
I don't mean to complain or bug. However, I tried to use the pool and jacuzzi amenities offered by Hilton, and the pool had been overrun by 25 kids (uncontrolled) and several adults and the jacuzzi and pool was cold that I was unable to use any of the amenities! When speaking to a guy I assume the maintenance employee, he stated that neither will be available for warming until the morning possibly! (This is disappointing being i paid for all these to get away.) My check in took forever! Just not happy at all or impressed for the amount of money spent!
Response from DoubleTree Management on 27 Feb 2024
Thank you for your review. We apologize we did not meet your expectations during your stay. We appreciate you bringing these concerns to us about the pool and jacuzzi, so that we can continue to improve on our guest experience and training. We hope you will give us a second change the next time you are in our area.

8/10 Good

Janette

Stayed 3 nights in Feb 2024
Response from DoubleTree Management on 21 Mar 2024
Thank you for your review. We apologize we did not meet your expectations during your stay. It is our goal to exceed the expectations of our guests. We appreciate anything specific about your stay that we could have done better so that we can continue to improve on our training. We hope you will give us a second chance the next time you are in our area.

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The Tulsa Oklahoma Warren Place Doubletree Hotel
The Doubletree, Warren place is located on a beautiful campus in south Tulsa, Oklahoma. It is near several nice places to eat including a Steak House and Mexican fast food. St. Francis Hospital is across the street for those with family in the hospital. The hotel has a wonderful, heated indoor pool with hot tub. Some rooms have a small, outdoor balcony.
Stayed 2 nights in Feb 2024
Response from EC on 20 Feb 2024
Thank you for taking the time to leave a review about your stay with us. Next time you are in the area please come back and see us.

10/10 Excellent

marlene

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel pool and hot tub were great. What i didn't like was the charge for parking. That is ridiculous. For what they charge they should not charge to park. And...i saw nothing on the website telling me of this charge.
Stayed 1 night in Feb 2024
Response from EC on 20 Feb 2024
Thank you for taking the time out to leave us a review. I do apologize for the inconvenience this may have caused. Next time you are in the area I hope you choose to come back and visit us.

10/10 Excellent

BRITNEY

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good place for a getaway
Everything was exactly what we expected. The front desk staff were very friendly, the room was amazing and comfortable. The hot tub was the best part.
Stayed 1 night in Feb 2024
Response from EC on 20 Feb 2024
Thank you for taking the time to leave a review about your stay with us. Next time you are in the area please come back and see us.

6/10 Okay

Verified traveller

Liked: Cleanliness
Stayed 1 night in Feb 2024
Response from DoubleTree Management on 20 Feb 2024
We wanted to say thanks for your recent stay here at our hotel! We are glad you enjoyed your stay! We can’t wait to welcome you back soon!

10/10 Excellent

Cynthia, Harrison

Stayed 1 night in Dec 2023
Response from DoubleTree Management on 20 Feb 2024
We wanted to say thanks for your recent stay here at our hotel! We are glad you enjoyed your stay! We can’t wait to welcome you back soon!

10/10 Excellent

Cynthia, Harrison

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
friendly staff and convenient to restaurants and venues
Stayed 1 night in Dec 2023
Response from EC on 20 Feb 2024
Thank you for taking the time to leave a review about your stay with us. Next time you are in the area please come back and see us.

10/10 Excellent

Alton

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2024
Response from DoubleTree Management on 15 Feb 2024
We wanted to say thanks for your recent stay here at our hotel! We are glad you enjoyed your stay! We can’t wait to welcome you back soon!

10/10 Excellent

nikki

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Service
The service at this doubletree was phenomenal! We truly enjoyed our stay!
Stayed 1 night in Feb 2024
Response from DoubleTree Management on 15 Feb 2024
We wanted to say thanks for your recent stay here at our hotel! We are glad you enjoyed your stay! We can’t wait to welcome you back soon!

10/10 Excellent

Ahlicia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The bed and shower was lovely
Stayed 2 nights in Feb 2024
Response from DoubleTree Management on 15 Feb 2024
We wanted to say thanks for your recent stay here at our hotel! We are glad you enjoyed your stay! We can’t wait to welcome you back soon!

10/10 Excellent

Rebecca

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from DoubleTree Management on 15 Feb 2024
We wanted to say thanks for your recent stay here at our hotel! We are glad you enjoyed your stay! We can’t wait to welcome you back soon!

6/10 Okay

Robin

Travelled with family and small children
Liked: Staff & service, amenities, property conditions & facilities
Our room was nice but there were red stains all in the carpet between the bed. And on the bed sheets.
Stayed 1 night in Feb 2024
Response from DoubleTree Management on 9 Feb 2024
Thank you for your review. We appreciate you bringing these concerns to us, so that we can continue to improve on our training. We are working with our housekeeping team to ensure this does not happen again in the future. We hope you will give us a second change the next time you are in our area.

10/10 Excellent

Lauren Marion

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Feb 2024
Response from DoubleTree Management on 15 Feb 2024
We wanted to say thanks for your recent stay here at our hotel! We are glad you enjoyed your stay! We can’t wait to welcome you back soon!

8/10 Good

Robert

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024
Response from DoubleTree Management on 9 Feb 2024
Thank you for your review. We apologize we did not meet your expectations during your stay. It is our goal to exceed the expectations of our guests. We appreciate anything specific about your stay that we could have done better so that we can continue to improve on our training. We hope you will give us a second chance the next time you are in our area.

10/10 Excellent

Britney

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024
Response from DoubleTree Management on 9 Feb 2024
Thank you for taking a moment to share your experience. I am happy to hear you enjoyed your stay. We look forward to welcoming you back to our hotel in the not too distant future!

10/10 Excellent

Kristi

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Dec 2023
Response from DoubleTree Management on 9 Feb 2024
We wanted to say thanks for your recent stay here at our hotel! We are glad you enjoyed your stay! We can’t wait to welcome you back soon!

6/10 Okay

charles

Liked: Staff & service
Right across the street from St. Francis Hosp.
Stayed 1 night in Jan 2024
Response from DoubleTree Management on 9 Feb 2024
Thank you for your review. We apologize we did not meet your expectations during your stay. It is our goal to exceed the expectations of our guests. We appreciate anything specific about your stay that we could have done better so that we can continue to improve on our training. We hope you will give us a second chance the next time you are in our area.

8/10 Good

Paul

Liked: Cleanliness, staff & service, property conditions & facilities
Lobby was freezing
Stayed 4 nights in Jan 2024
Response from DoubleTree Management on 9 Feb 2024
Thank you for your review. We apologize we did not meet your expectations during your stay. We appreciate you bringing these concerns to us, so that we can continue to improve on our guest experience. We hope you will give us a second change the next time you are in our area

4/10 Poor

AppleJacks

Travelled with family
Liked: Cleanliness
Disliked: Amenities
I didnt like that they didn't have a free breakfast after what we paid for the room.
Stayed 1 night in Jan 2024
Response from DoubleTree Management on 9 Feb 2024
Thank you for your review. We apologize we did not meet your expectations during your stay. We appreciate you bringing these concerns to us, so that we can continue to improve on our guest experience. We hope you will give us a second change the next time you are in our area

8/10 Good

Robyn

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2024
Response from DoubleTree Management on 9 Feb 2024
Thank you for your review. We apologize we did not meet your expectations during your stay. It is our goal to exceed the expectations of our guests. We appreciate anything specific about your stay that we could have done better so that we can continue to improve on our training. We hope you will give us a second chance the next time you are in our area.

4/10 Poor

Ryan

Liked: Property conditions & facilities, room comfort
Disliked: Cleanliness, staff & service
Not worth the money
The bed and pillows had blood stains on them. The refrigerator was froze and didn't work. There was pubic hair in the shower. The telephone didn't work to call the front desk. It took me going downstairs to the front desk twice and almost 2 hours to get extra towels. I am VERY disappointed with my stay
Stayed 1 night in Jan 2024
Response from W Roye on 23 Jan 2024
Dear Ryan,I am so sorry to learn that you did not enjoy your experience with us here at the Doubletree Warren Place. This is not typical for our hotel as you can see by the many reviews posted on this site and others. That being said, we are a human business and mistakes do happen. I invite you to connect with me directly so I can better address your concerns and renew your faith in our hotel and keep the strong faith you have in our brand. I can be reached at winsett.roye@hilton.com.