Exterior

Reviews of The Tuxon Hotel, Tucson, a Member of Design Hotels

3.5 out of 5

Reviews

9.0

Wonderful

Rating 10 - Excellent. 571 out of 838 reviews" "
Rating 8 - Good. 165 out of 838 reviews" "
Rating 6 - Okay. 49 out of 838 reviews" "
Rating 4 - Poor. 30 out of 838 reviews" "
Rating 2 - Terrible. 23 out of 838 reviews" "

9.4/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Aarica

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean , very nice for the price. I would definitely go again
Stayed 1 night in May 2024
Response from Kristin Haro on 22 May 2024
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Gavin

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean and modern
Stayed 1 night in May 2024
Response from Kristin Haro on 22 May 2024
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024
Response from Kristin Haro on 21 May 2024
Richard,Thank you for this awesome feedback!

10/10 Excellent

mario

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
love this property. I always stay here when I travel to Arizona.
Stayed 1 night in May 2024
Response from Kristin Haro on 20 May 2024
Mario,Thank you for this wonderful feedback!

10/10 Excellent

Aline

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was nice just a small delay when arriving and the showerhead could be a bit better but other then that 10/10
Stayed 2 nights in May 2024
Response from Kristin Haro on 19 May 2024
Aline,Thank you for this feedback. We apoligize for the delay when you arived. We do hope to see you again for a future stay.

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay Landry a nice feature pool and bar are great.
Stayed 1 night in May 2024
Response from Kristin Haro on 14 May 2024
Thanks for staying with us. We appreciate your feedback!

4/10 Poor

Timothy

Liked: Cleanliness, staff & service
Advertising for the property was very deceptive. Once I got there it was a major let down. Mountain view? Please.
Stayed 1 night in May 2024
Response from Kristin Haro on 14 May 2024
Timothy,I'm sorry to hear that your experience with the property didn't meet your expectations. It's always disappointing when the reality of a place doesn't align with what you had in mind. Our property does however overlook the Historical A-Mountain "Sentinel Peak" which was originally inhabited by the indigenous population. It is a very popular and sought after hiking destination as it is the starting point of the Saguaro National Park.

10/10 Excellent

Angela, Phoenix

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had the best night sleep. The room was clean and smelled fresh. Loved the dining options. I haven't tried the pool but it looked spacious and refreshing. I wiil definitely be back.
Stayed 1 night in May 2024
Response from Kristin Haro on 13 May 2024
Angela,It sounds like you had a wonderful experience! Your positive experience can help others make informed decisions about where to stay. If you have any more details you'd like to highlight, feel free to share!

6/10 Okay

Todd

Liked: Cleanliness
Stayed 2 nights in May 2024
Response from Kristin Haro on 13 May 2024
Todd,Thanks for this awesome feedback.

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The only thing i didnt like was the water pressure for the shower. Other than that it was a very nice room
Stayed 1 night in May 2024
Response from Kristin Haro on 6 May 2024
John,Thank you for this feedback! We have a rainfall showerhead which is meant to feel spa like. We do understand it is not for everyone. If you like a bit more pressure, our ADA rooms or our suite offer walk in showers with hand held nozzles.

10/10 Excellent

Jasmine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the room n the place
Stayed 1 night in May 2024
Response from Kristin Haro on 4 May 2024
Jasmine,Thank you for this awesome feedback.

10/10 Excellent

Monty

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in May 2024
Response from Kristin Haro on 8 May 2024
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Kyle

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Kristin Haro on 1 May 2024
Kyle,Thank you for this awesome feedback!

6/10 Okay

Karina

Stayed 1 night in Apr 2024
Response from Kristin Haro on 19 May 2024
Karina,Thank you for this awesome feedback.

6/10 Okay

Harold

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Apr 2024
Response from Kristin Haro on 30 Apr 2024
Harold,Thank you for your feedback.

10/10 Excellent

Jerron, Stephens City

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Kristin Haro on 30 Apr 2024
Jerron,Thank you for this awesome feedback.

10/10 Excellent

Mike

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Kristin Haro on 28 Apr 2024
Mike,Thanks for this awesome feedback.

10/10 Excellent

Judy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Kristin Haro on 28 Apr 2024
Judy,Thank you for this awesome feedback!

10/10 Excellent

William

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Do NOT let the first appearance deter you!! Must give this hotel a chance u will NOT be disappointed!! Friendly,clean,completely remodeled wonderful place to stay! Not the "typical Marriot box look" but very nice stay!!!!
Stayed 1 night in Apr 2024
Response from Kristin Haro on 27 Apr 2024
William,Sounds like you had an awesome experience at our property. It seems like you enjoyed a refreshing departure from the standard Marriott style.

10/10 Excellent

Laura

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved the bar and pool area!
Stayed 1 night in Apr 2024
Response from Kristin Haro on 25 Apr 2024
Laura,Thanks for this awesome feedback!

10/10 Excellent

Olivia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Tuxon was absolutely adorable! We loved our one night stay here. The room was very clean and comfortable. We enjoyed the on site amenities of the pool and bar as well.
Stayed 1 night in Apr 2024
Response from Kristin Haro on 24 Apr 2024
Olivia,I'm thrilled to hear that you had a wonderful experience at The Tuxon during your one-night stay! It's great that you found the room clean and comfortable and enjoyed the amenities like the pool and bar. If you need any more recommendations or assistance for future trips, feel free to ask!

2/10 Terrible

Sami

Disliked: Cleanliness, staff & service, property conditions & facilities
Smelly rooms and there was no elevators so we can take our luggage . Entrance was so bad that no one came for 20 minutes to open the gate of the property.
Stayed 1 night in Apr 2024
Response from Kristin Haro on 24 Apr 2024
Sami,I'm sorry to hear about your unpleasant experience at the property with smelly rooms, lack of elevators, and delayed assistance at the entrance. Your feedback is valuable, and it's important for our management team to address these issues for a better guest experience.

10/10 Excellent

Lonnie

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Tuxon is the cutest property. The rooms are nice and clean. The pool and bar are amazing! ⭐️⭐️⭐️⭐️⭐️
Stayed 2 nights in Apr 2024
Response from Kristin Haro on 24 Apr 2024
Lonnie,It's wonderful to hear that you had such a positive experience at Tuxon! Thank you for sharing your feedback about the property, rooms, pool, and bar. A five-star rating is truly fantastic! If you need any more recommendations or information about Tuxon or anything else, feel free to ask!

10/10 Excellent

Gabrielle, Salem

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Front desk check in was perfect. The room service was great.
Stayed 1 night in Apr 2024
Response from Kristin Haro on 22 Apr 2024
Gabrielle,Thank you for this awesome feedback!

10/10 Excellent

alexandra, shawnee mission

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2024
Response from Kristin Haro on 20 Apr 2024
Alex,Thanks for this awesome feedback!

10/10 Excellent

Monica

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms are very clean, updated, and comfortable.
Stayed 1 night in Apr 2024
Response from Kristin Haro on 17 Apr 2024
Monica,Thank you for this amazing feedback.

10/10 Excellent

Abbey

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is a gem! The hotel is extremely clean and full of charm. I will definitely be staying here again. The bar and restaurant provide many unique options for eating and drinking. The pool area is fun environment. The rooms are up to date and very modern. My only dislike is the area around the hotel. But, they do have a gate that shuts at 9:00. Highly, highly recommend the Tuxon!
Stayed 3 nights in Apr 2024
Response from Kristin Haro on 16 Apr 2024
Abbey,It's wonderful to hear about your positive experience at The Tuxon! The cleanliness, unique dining options, modern rooms, and fun pool area all sound like it left a memorable impression. It's great that you appreciated our properties security measures that we have in place with the gate closure at 9:00. Thank you for sharing your feedback and recommendation!Kristin HaroOperations Manager

10/10 Excellent

Kimberly

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Kristin Haro on 20 Apr 2024
Kim,Thanks for this awesome feedback!

8/10 Good

Grace

Liked: Cleanliness, staff & service
Upon arrival it looked awful, like a motel 6. But it’s really wonderful once you get passed the turn in - they are painting it now but the first impression is yuck! Next week when the painting should be done it will be nice and fresh. The place is SWEEEET! Someone wrote a review that the place needs a fence around the whole place - well that has been added and it’s quite tasteful. Mixed metals and concrete. The reception gals were pleasant. The bar is great. The pool area and furniture very cool!! I’ll be back!
Stayed 1 night in Apr 2024
Response from Kristin Haro on 11 Apr 2024
Grace,It sounds like the initial appearance of our property might have surprised you, but you found the place to be wonderful once you got past the first impression. The ongoing painting should enhance our properties look further. It's great to hear that the reception staff were pleasant, and you enjoyed the bar, pool area, and furniture. Your positive experience makes you eager to return, which is fantastic!

10/10 Excellent

Jan

Liked: Cleanliness, staff & service, property conditions & facilities
Definitely stay here!!! Great vibe, super friendly and helpful staff, yummy food.
Stayed 3 nights in Apr 2024
Response from Kristin Haro on 9 Apr 2024
Jan,It sounds like you had a fantastic stay! A great vibe, friendly staff, and delicious food can truly make a difference in the overall experience. Thank you for sharing your positive feedback!

10/10 Excellent

Stephanie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff! Super cute…reminded me of Palm Springs. As we were eating breakfast, they had a gentleman playing music next to the bar. He was amazing!
Stayed 2 nights in Apr 2024
Response from Kristin Haro on 9 Apr 2024
Stephanie,It sounds like you had a wonderful experience! Live music can really enhance a meal. It must have been lovely to enjoy breakfast with such a talented musician playing nearby.

10/10 Excellent

Warren

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Kristin Haro on 14 Apr 2024
Thank you for this awesome feedback!

8/10 Good

paulette

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024
Response from Kristin Haro on 9 Apr 2024
Paulette,Thank you for this awesome feedback.

2/10 Terrible

Carine, san mateo

Stayed 1 night in Apr 2024
Response from Kristin Haro on 26 Apr 2024
Carine,I could not find your reservation with our property. If you could please give us a call so we can discuss what may have gone wrong.

6/10 Okay

Donna

Disliked: Staff & service
Stayed 1 night in Apr 2024
Response from Kristin Haro on 6 Apr 2024
Donna,Thanks for this feedback!

10/10 Excellent

Claudia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Kristin Haro on 3 Apr 2024
Claudia,Thank you so much for this amazing feedback!

2/10 Terrible

Susan

Travelled with family, Business traveller
Disliked: Cleanliness, amenities, property conditions & facilities
Checked in and saw the room and left!!!! Terrible!!!
Stayed 1 night in Apr 2024
Response from Kristin Haro on 2 Apr 2024
Susan,We are sorry to hear you did not enjoy our property. Please give us a call so we can discuss what went wrong.

10/10 Excellent

Christina

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great experience, manager and staff and duty did an amazing job for the Easter event
Stayed 1 night in Mar 2024
Response from Kristin Haro on 2 Apr 2024
Christina,It's wonderful to hear that the Manager and staff members did such an amazing job for the Easter event. Their dedication and hard work aimed to create a memorable and enjoyable experience for guests and the children. Such positive feedback is always appreciated!

10/10 Excellent

Salvador

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall.very good
Stayed 2 nights in Mar 2024
Response from Kristin Haro on 2 Apr 2024
Salvador,Thanks for the feedback.

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great food and unique stay!
Stayed 1 night in Mar 2024
Response from Kristin Haro on 2 Apr 2024
Steven,Thanks for this awesome feedback!

10/10 Excellent

Taylor

Stayed 1 night in Mar 2024
Response from Kristin Haro on 21 Apr 2024
Taylor,Thanks for this awesome feedback!

10/10 Excellent

Aidan

Liked: Cleanliness, staff & service, property conditions & facilities
Modern updates to what used to be a motel, now own ed by Marriott. Amazing design around the property and plants
Stayed 1 night in Mar 2024
Response from Kristin Haro on 2 Apr 2024
Aidan,Thank for taknig the time to provide us with this awesome feedback!

8/10 Good

Tiffany

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is beautifully renovated, rooms are beautiful and very clean. They have friendly staff, provide hot coffee & tea, good quality shampoo, conditioner, body wash. The only unappealing quality is the surrounding neighborhood of run-down houses so as long as you don’t plan on exploring the area around the hotel, this is a perfect place to stay. Also no jacuzzi.
Response from Kristin Haro on 31 Mar 2024
Tiffany,It sounds like our property supplied you with beautifully clean rooms with friendly staff and great amenities like coffee, tea, and quality toiletries. Our surrounding neighborhood may not be ideal for everyone, but it is the birthplace of Tucson, and we house 7-8 generations of families in the neighboring homes. Our area is rich in culture and history. They do offer Walking Tours which are available to gain insight and knowledge on the community. Although we have no jacuzzi, our pool is heated daily to 85 degrees.

10/10 Excellent

Alexis

Stayed 1 night in Mar 2024
Response from Kristin Haro on 28 Mar 2024
Thank you for this awsome feedback!

10/10 Excellent

David

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
👍
Stayed 1 night in Mar 2024
Response from Kristin Haro on 25 Mar 2024
Thank you for awesome review!

6/10 Okay

Michael

Disliked: Staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Kristin Haro on 23 Mar 2024
Thanks for your feedback!

10/10 Excellent

Elea, El Paso

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place is amazing! It's my go to place when I go to Tucson. Friends from Tucson use it for their stay-cations.
Stayed 1 night in Mar 2024
Response from Kristin Haro on 21 Mar 2024
Elea,It's wonderful to hear that you found this place amazing and that it's your go-to spot in Tucson! The fact that even locals use it for stay-cations speaks volumes about its quality and appeal.

8/10 Good

David

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The place is really nice. Seems extremely newly renovated. The rooms are small but laid out very well. The walls are pretty thin so you hear a lot and the area is crap. There were multiple people drinking in the parking lot and quite a few homeless and drug addicts around the property.
Stayed 1 night in Mar 2024
Response from Kristin Haro on 21 Mar 2024
David,Thank you for reaching out and providing us with this feedback. We apologize if your stay was not up to standards. We will look into these concerns to see what went wrong.

10/10 Excellent

Wendy

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is really nice and secure
Stayed 1 night in Mar 2024
Response from Kristin Haro on 20 Mar 2024
Wendy,Thank you for this awesome feedback!

10/10 Excellent

Flora, milan

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
the staff was very nice and welcoming. food was good and bar was relaxing
Stayed 4 nights in Mar 2024
Response from Kristin Haro on 20 Mar 2024
Flora,Thank you so much for the kind words in regards to your experience.