Outdoor pool, pool umbrellas, pool loungers
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Reviews of Hotel Bridgeway, Tucson Int'l Airport

2.5 out of 5
Hotel Bridgeway, Tucson Int'l Airport
6801 S Tucson Blvd, Tucson, AZ

Reviews

7.0

Good

Rating 10 - Excellent. 332 out of 1011 reviews" "
Rating 8 - Good. 220 out of 1011 reviews" "
Rating 6 - Okay. 162 out of 1011 reviews" "
Rating 4 - Poor. 144 out of 1011 reviews" "
Rating 2 - Terrible. 153 out of 1011 reviews" "

7.0/10

Cleanliness

7.8/10

Staff & service

7.0/10

Amenities

6.6/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

10/10 Excellent

Jesus

Liked: Cleanliness, staff & service, property conditions & facilities
Fun to swim
Stayed 1 night in May 2024

6/10 Okay

Daren, Mc Neal

Travelled with partner
Liked: Amenities
This is a nice property. We enjoyed the large suite and the staff are professional and friendly. The property needs to be kept up better. The pool's filter didn't seem to be operating and the water was a little cloudy. The hot tub was very clean, but it was about the same temp as the pool. There were soda cans, socks, and a t-shirt left by the hot tub, and no staff seemed to even notice. The grounds need to be watered to bring back what was surely a lush green lawn at some time in the past. All of that said, we really liked the layout of the property with a large area around the pool to lay out in the sun. The breakfast was also decent; not extravegant, but it did have eggs, sausgae/bacon, yogurt, milk, etc. I think we'd go again, but it would be nice to see the management put some $ towards upkeep; the hotel's life depends on this critical move.
Stayed 2 nights in May 2024

8/10 Good

Jim

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024
Response from Manangement on 24 May 2024
Thank you for your review.

4/10 Poor

Sherry

Liked: Cleanliness
My room key didn't work. After twice remaking it and the desk person having to open my room with the master key, I basically couldn't leave room. I felt trapped and would have had to ask him to walk through very large facility to let me in my room. I asked for maintenance with my door. They never came.
Stayed 2 nights in May 2024
Response from Management on 23 May 2024
Thank you for your review. We can use this information to improve our property and we thank you. We are sorry that your stay did not meet expectations and we hope that you will return in the future as we are always trying to improve on the guest experience.

4/10 Poor

Oliver

Travelled with family, Travelled with pets
Disliked: Cleanliness, amenities, property conditions & facilities
The lobby of the hotel is nice but the rooms themselves are old and have an unpleasant smell. Also the area is not safe at all, items were stolen from the secure bag on the top of our car. I would find a safer area if safety or theft is a concern.
Stayed 1 night in May 2024
Response from Management on 21 May 2024
Thank you for sharing your experience with us. I am sorry your experience did not meet your expectations.

4/10 Poor

Kaitlyn

Travelled with partner
Disliked: Cleanliness, property conditions & facilities
Bathroom was dirty Dents in the wall Room smelt funny
Stayed 1 night in May 2024
Response from Management on 20 May 2024
We greatly value your feedback, and deeply regret your disappointment in your recent stay. Thank you for sharing your detailed comments so we may properly address the area you have brought to our attention

8/10 Good

Chris, Tucson

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Can't beat how clean it is and good price
Stayed 3 nights in May 2024

8/10 Good

Janet

Liked: Cleanliness, staff & service, property conditions & facilities
Out of the way
Stayed 1 night in Mar 2024
Response from Management on 20 May 2024
Thank you for your review.

10/10 Excellent

Tony

Liked: Cleanliness, staff & service, property conditions & facilities
Great place
Stayed 1 night in May 2024
Response from Management on 20 May 2024
Tony,Thank you for your review, and we hope to see you again in the future.

8/10 Good

Shauna

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff. Nice breakfast and super convenient to the airport
Stayed 1 night in May 2024
Response from Management on 17 May 2024
Thank you for your review. We hope to see you again in the future!

8/10 Good

Joshua

Liked: Cleanliness, staff & service
It was different but the staff was perfect and friendly. Had some issues in the room but nothing terrible
Stayed 1 night in May 2024
Response from Management on 17 May 2024
Thank you for your review.

2/10 Terrible

Alejandro

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024
Response from Management on 18 May 2024
Thank you for your review.

8/10 Good

Susan

Liked: Cleanliness
The neighbourhood was quiet and it was central to the places we wanted for to visit
Stayed 1 night in May 2024
Response from Management on 16 May 2024
Thank you for your review Susan. We hope you visit us again soon.

8/10 Good

Holly

Liked: Cleanliness, staff & service, amenities
Friendly people
Stayed 1 night in May 2024
Response from Management on 16 May 2024
Thank you for your review Holly. we hope to see you soon.

2/10 Terrible

Johnny

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Horrible experience not as in pictures
Stayed 3 nights in May 2024
Response from Management on 16 May 2024
Thank you for your review Johnny, On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future.

6/10 Okay

Almera, Anaheim

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Checking in was a wait, the place was getting renovated so it really needed an update, But the beds were very comfortable
Stayed 1 night in May 2024
Response from Management on 13 May 2024
Thank you for your review.

6/10 Okay

Kathy

Liked: Cleanliness, amenities
Went with one purpose to enjoy hot tub. Said something 4 times if they were going to turn on. Kept getting run around. Said something next day. Finally was told that night that was not working. Was looking forward to using and if I had been told when asking might have left and went somewhere else or maybe stayed. The girl that checked me in was very professional and enjoyed talking to her. The guy that took over for her and did a double shift, all he did was play on his phone every time I walked past the desk.
Stayed 3 nights in May 2024
Response from Management on 13 May 2024
Thank you for bringing to our attention your experience and comments regarding your stay in our hotel. Please accept our sincerest apologies. We appreciate you giving your feedback about your recent experience in our hotel and we thank you for bringing a number of important matters to our attention. Your voice is very valuable to us and we hope you will return to experience the improvements that we are continuously making to improve upon the guest experience with every stay.

6/10 Okay

William

Stayed 1 night in Mar 2024
Response from Management on 16 May 2024
Thank you for the review, sorry that we did not met your expectations.

8/10 Good

Ivan

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 1 night in May 2024
Response from Management on 13 May 2024
Thank you for your review.

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was very nice and very clean. My only quibble, and it is minor, was that the previous guest had switched the TV to HDMI2 (probably to hook to a computer or Roku stick) and I couldn't get the remote to switch it back. A maintenance guy took care of it in very short order. The guest had also apparently unplugged the phone. Wouldn't hurt if "Turn on the TV" and Check for dial tone" were added to the room clean-up items. All in all, I'm very satisfied.
Stayed 1 night in May 2024
Response from Management on 13 May 2024
Thank you so much for your review, we hope to see you again in the future.

10/10 Excellent

Adriana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cozy and quiet
Stayed 1 night in May 2024
Response from Management on 9 May 2024
Thank you for your review, we hope to see you again in the future.

10/10 Excellent

Karri

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was good
Stayed 3 nights in Apr 2024
Response from Management on 9 May 2024
Thank you for your review, we hope to see you again in the future.

6/10 Okay

Christopher P

Stayed 1 night in May 2024
Response from Management on 9 May 2024
Thank you for your review.

6/10 Okay

jeffrey

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had 2 big ass roches in the bathroom during the night and morning.
Stayed 1 night in May 2024
Response from Management on 6 May 2024
Thank you for your review. We are sorry to hear that your stay did meet expectations and hope to see you again in the future.

4/10 Poor

Rafael

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The TV would change Chanel didn't clean the room for the second night and needs maintenance garden
Stayed 1 night in Apr 2024
Response from Management on 6 May 2024
Thank you for your review. We are sorry to hear that your stay did meet expectations and hope to see you again in the future.

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good hotel to stay at
Stayed 1 night in Mar 2024
Response from Management on 2 May 2024
Thank you for your review, we hope to see you again in the future.

10/10 Excellent

Jay

Liked: Staff & service
Great and friendly staff
Stayed 1 night in Apr 2024
Response from Manager on 2 May 2024
Thank you for your review, we hope to see you again in future.

6/10 Okay

Jane

Liked: Staff & service
Disliked: Cleanliness
Not thorough room cleaning, and no washcloths.
Stayed 1 night in Apr 2024
Response from Management on 1 May 2024
Thank you for your review. We are sorry to hear that your stay did meet expectations and hope to see you again in the future.

2/10 Terrible

Richard

Travelled with family, Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Was not made aware of AC not working on arrival. Room smelled stale and head boards above bed where all torn apart.
Stayed 3 nights in Apr 2024
Response from Management on 1 May 2024
Thank you for your review. We are sorry to hear that your stay did meet expectations and hope to see you again in the future.

10/10 Excellent

Donna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was quiet, smelled and looked fresh. The king bed was comfy, I slept really well.
Stayed 1 night in Apr 2024
Response from Management on 29 Apr 2024
Thank you for your review. We look forward to seeing you again in the future.

6/10 Okay

Craig, Sells

Travelled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
Property seems a bit outdated. First room I had strong odor from carpet and bed. Staff were very helpful in accommodating a new room. Property only has one elevator. Good price rates though.
Stayed 1 night in Mar 2024
Response from Management on 29 Apr 2024
Thank you for your review. We apologize that your stay did not meet your expectations. We are making improvement when we can. We hope to see you again in the future.

6/10 Okay

Nathan

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Apr 2024
Response from Management on 29 Apr 2024
Thank you for your review.

4/10 Poor

Alfredo

Is only good for spend a night
Stayed 1 night in Apr 2024
Response from Management on 29 Apr 2024
Thank you for your review.

2/10 Terrible

Gregory

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Put us in very far room from the front. Door wouldn't lock securely. Description stated had a hot tub, after check-in I ask where the hot tub is, told they think it's broken?!
Stayed 1 night in Apr 2024
Response from Management on 29 Apr 2024
Thank you for your review. We apologize that your stay did not meet your expectations. We are making improvement when we can. We hope to see you again in the future.

10/10 Excellent

Rafael

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice
Stayed 1 night in Apr 2024
Response from Management on 29 Apr 2024
Thank you for your review. We look forward to seeing you again in the future.

2/10 Terrible

GLENN, Ninette

Disliked: Staff & service, amenities
There is a farmer hotel, which now houses illegals, just two buildings down. We were told we were parking our vehicle in a safe place not to worry. When we got up in the morning, the window had been broken in the side of our car and our car rummage through. Very disappointing place to stay very disappointing cover-up by staff. One female staff tried to help us with patching up the windows so we could drive. But the rest of the staff couldn’t have cared less.
Stayed 1 night in Apr 2024
Response from Management on 29 Apr 2024
Thank you for your review. We apologize that your stay did not meet your expectations.

4/10 Poor

Kelly, Sun city

Travelled with group
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
The staff was very nice and accommodating. The front of the property and the area when you first walked in was nice. The pool area and grounds and hallways were very poor. No maintenance took place on the grounds during my stay.
Stayed 2 nights in Apr 2024
Response from Management on 25 Apr 2024
Thank you for your review. We can use this information to improve our property and we thank you. We are sorry that your stay did not meet expectations and we hope that you will return in the future as we are always trying to improve on the guest experience.

10/10 Excellent

DAVID

Stayed 1 night in Apr 2024
Response from Management on 16 May 2024
Thank you for your review.

6/10 Okay

Denise

Liked: Staff & service
They’ve taken out the iron board, microwave and hairdryer. Had to go up to the front desk to ask for items. Only received hairdryer.
Stayed 3 nights in Apr 2024
Response from Management on 23 Apr 2024
Thank you for your review. We apologize that your stay did not meet expectations and hope that you brought your concerns to staff so that we can have the chance to address any issues you may have encountered.

2/10 Terrible

Cindy

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Rooms not clean. 1 of our three rooms had no pillow cases. Pool messy w wet towels everywhere and no clean towels.
Stayed 1 night in Apr 2024
Response from Management on 29 Apr 2024
Thank you for your review. We apologize that your stay did not meet your expectations. We are making improvement when we can. We hope to see you again in the future.

8/10 Good

Ryan

Liked: Cleanliness, staff & service, property conditions & facilities
Didnt like condition of fistures
Stayed 1 night in Apr 2024
Response from Management on 23 Apr 2024
Thank you for your review. We apologize that your stay did not meet expectations and hope that you brought your concerns to staff so that we can have the chance to address any issues you may have encountered.

10/10 Excellent

Ryan

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Good breakfast
Stayed 2 nights in Apr 2024
Response from Management on 23 Apr 2024
Thank you for your review. We look forward to seeing you again in the future.

10/10 Excellent

Ryan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Read some bad reviews but am pleased with the room and hotel. Receptionist was very kind and thorough. Bar is also clean and bartender was friendly offering me a togo option if I’d like to take a beer back to my room. Only downside is more the fault of some of the occupants that must be smoking. It permeates the common areas but it’s not terrible. Overall for the price I think it’s fine.
Stayed 1 night in Apr 2024
Response from Management on 23 Apr 2024
Thank you for your review. We look forward to seeing you again in the future.

8/10 Good

Catherine

Stayed 4 nights in Apr 2024
Response from Management on 9 May 2024
Thank you for your review.

10/10 Excellent

Catherine

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very courteous and kid friendly . Staff is very welcoming.
Stayed 1 night in Apr 2024
Response from Management on 19 Apr 2024
Thank you for your review, feedback, and mention of staff. We look forward to seeing you again in the future.

6/10 Okay

Wilmer

Travelled with family, Business traveller
Disliked: Staff & service, property conditions & facilities
Ditty and old
Stayed 2 nights in Apr 2024
Response from Management on 19 Apr 2024
Thank you for your review. We apologize that your stay did not meet expectations and hope that you brought your concerns to staff so that we could have had the chance to address any issues you may have encountered. We hope to see you again in the future.

10/10 Excellent

Virginia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Management on 19 Apr 2024
Thank you for your review. We look forward to seeing you again in the future.

10/10 Excellent

Virginia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly quiet stop friendly and helpful few towels more towels would would be great rooms are clean comfortable beds
Stayed 2 nights in Apr 2024
Response from Management on 19 Apr 2024
Thank you for your review, and feedback. We look forward to seeing you again in the future.

2/10 Terrible

Jacqueline

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Initially , I was assigned room #124, the room smelled so bad I almost vomit, carpet was filthy and a terrible musty, mold smell. Then I requested to be changed and I was given room # 124 , still some send smell and carpet filthy. The lateral entrance of the hotel smell terrible and is very dirty. Never again I stay in this hotel
Stayed 1 night in Apr 2024
Response from Management on 19 Apr 2024
Thank you for your review and feedback. We can use this information to improve our property and we thank you. We are sorry that your stay did not meet expectations and we hope that you will return in the future as we are always trying to improve on the guest experience.

10/10 Excellent

Jocelyn

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Management on 19 Apr 2024
Thank you for the feedback. We look forward to your next visit.