"EVERYONE on staff we encountered were friendly, helpful and so kind to ensure the best of customer service! The restaurants on property are terrific. We ate at The Intrepid for our 50th anniversary dinner and the food, presentation and service were OUTSTANDING! The Crown & Anchor Sunday Dinner was terrific and the Duchess cafe was a daily stop for us. Yum!
The property is well maintained, both landscaping and cleanliness and just beautiful to walk around to enjoy outdoor seating, the ocean views and fire pits! The infinity pool is the best one we’ve ever experienced traveling and the towels are first class! Absolutely guests should take advantage of the private beach club for the absolutely gorgeous ocean, beach amenities and delicious food that’s offered!
The only surprise I had was the final receipt we received during our flight back. It had an additional $120. gratuity added to our bill that wasn’t on our first receipt we received before checkout! We tipped generously to the bellman, EVERY time we asked for them to whistle us a cab, extra was always added to the restaurant’s fixed rate for service, cash tipping the jitney drivers as well as to the housecleaning staff in cash. This $120. being added to our total after we checked out this morning was surprising. We understood the daily facility rate etc., but would’ve appreciated transparency of this additional gratuity told to us at checkout."
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