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Reviews of Masseria Chiancone Torricella

4 out of 5
Masseria Chiancone Torricella
strada Trasconi Chiancone, Martina Franca, TA

Reviews

8.2

Very good

Rating 10 - Excellent. 26 out of 72 reviews" "
Rating 8 - Good. 31 out of 72 reviews" "
Rating 6 - Okay. 9 out of 72 reviews" "
Rating 4 - Poor. 5 out of 72 reviews" "
Rating 2 - Terrible. 1 out of 72 reviews" "

8.6/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

8.0/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

2/10 Terrible

Mike

Disliked: Staff & service, room comfort
OMG
Customer relations pretty awful, staff indifferent and quite unfriendly. Decor dated. Only positive was the pool.
Stayed 3 nights in Jul 2023

8/10 Good

Oisin

Disliked: Staff & service
Stayed 2 nights in Jul 2023

10/10 Excellent

Ilan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful peaceful place
We were looking for a place to stay while traveling around and got that and more!!! The place is beautiful and peaceful. It is actually a place where you can stay for a few days just to relax. The rooms are clean and comfy. The amenities are great. Really recommend.
Stayed 2 nights in Jul 2023

4/10 Poor

Nitzan

Liked: Cleanliness
Disliked: Staff & service, room comfort
Good potential but a great miss
The hotel rooms are not suitable for 4 stars hotel. They are very basic. The wireless internet is very bad not allowing to work or watch online TV (as Netflix). The TV channels are only in Italian (same as most of the hotels). Breakfast was quite good. The personal was positive but hadn't solved any problem. Overall it was not an enjoyable stay.
Stayed 3 nights in Apr 2019

10/10 Excellent

Cristina, Stratford-upon-Avon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hidden gem and great value
This masseria has beautiful grounds, with plants and green everywhere. The swimming pool area is beautiful and spacious. The pool is large and ideal for kids, as half of it is less than 1metre deep. Plenty of chairs in the sun or shaded area. You can order food by the pool and the menu is very reasonably priced. My daughter had a very good burger for €6 (I think). The restaurant is quite good and very well served with large portions, this was the case for the meat and the fritura fruto di mari mista. The breakfast is plenty with cold cut meats, excellent bread, several cakes, cooked egg, fruits, yoghurt, cappuccino and much more. The staff at the breakfast and dinner are very kind and helpful. The only negative is that the check-in is cold and formal, which is unlike to many places we’ve stayed at. The room is basic but large with a king bed. My 6 year-old daughter slept with us and there was no extra charge, which was great. The WiFi in the room didn’t work well, but it worked well in the swimming pool. I would definitely come back!
Stayed 2 nights in Jul 2018

8/10 Good

crk, cary, nc

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Farm stay
Nice way to experience the local geology. Close to Martina franca but far enough to be away from the huddle and bustle. Poor breakfast. Great restaurant for dinner.
Stayed 2 nights in Oct 2017

10/10 Excellent

lynn, Manchester

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel
Good hotel. Meed car to stya htere as 7 k from Matina Franca Used by tour groups. Nice pool. Food in restaurant nice
Stayed 3 nights in Sep 2017

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Value!
This place was wonderful! The beds, the restaurant and especially the pool! Great value!!
Stayed 2 nights in Aug 2017

10/10 Excellent

Ian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Rural simplicity with class and elegance
Beautiful hotel set on the edge of national park. Simple and elegant; relaxing ambiance. Staff friendly and helpful. Food excellent quality both by the pool and at dinner. (Note - we were there midweek and, as this is a great wedding / party venue, suspect it might be rather more lively at weekends. That's said, we couldn't hear the (big) birthday party that took place on Friday evening when we got back to our rooms!) The pool and pool area were just exquisite
Stayed 5 nights in Jul 2017

8/10 Good

Carl

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice and relaxed!
Very friendly and welcoming staff with suggestions for the local area.

10/10 Excellent

Edwin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Warm, elegant, accessible hotel
We came for one night and stayed for 4. The staff was warm, friendly, and helpful. The grounds are beautiful in the middle of olive groves and oak forests. The pool was beautiful. The hotel is made up of beautifully restored truli houses. The room was comfortable, clean and beautifully decorated. The hotel had a very good restaurant and a very nice breakfast. Wish we could have stayed longer.

6/10 Okay

Tucker, Vancouver, BC

Liked: Cleanliness, staff & service, room comfort
Restaurant poor.
We knew this property was out of town but it looked interesting and had great reviews. The rooms are clean and nice but the air conditioning is poor and turned down at night making it very warm in the room. One of the wicker chairs had a broken seat which was covered with a cushion. The window shutter broke but all could be fixed. Our biggest and really only complaint is the restaurant. As it is the only place for dinner unless you want to drive, not a good idea, if you want a glass of wine. The food was not very good. We had dinner 2 nights and neither night was memorable, Even the bread was stale. It is too bad because we would not recommend the hotel for that reason.

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities
Experiential accommodation
Stayed here for one night - expected it to be very luxurious... The gardens and pool were lovely, and the restaurant incorporates the old sassi - beautiful! My room was large and quite comfortable, unfortunately it was extremely noisy - with people coming and going from the communal doors, talking loudly and children running and screaming up and down the hallways. The location is out of town, so not the place for you if you are wanting to be in walking distance to town. Reception didn't give a lot of information about the hotel or things to do in the local area - a map of the hotel property would have been great.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Good place to stay with great pool
Great staff, nice property, huge swimming pool, a little worn out though. Located a short drive from town, it's a very peaceful place to stay.

8/10 Good

Tyson

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Countryside
Big, spacious grounds. Out in the countryside.

8/10 Good

David, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Early season stay.
We only stayed one night. It was early in the season and they were finishing off odd jobs, the downstairs recreation area was more like storage area. The rest of the hotel was iin excellent condition. Our room was quite large and comfortable. The staff were all very helpful and pleasant. The hotel is well outside town. The bar is small but the prices are reasonable. Breakfast was OK, but nothing special. Wifi was OK. Plenty of parking.

10/10 Excellent

Theresa, Washington DC

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect when you have a car
Immensely helpful and friendly staff from check -in to chamber maid to wait staff. The resort is lovely, quiet in October, immaculately clean and the food is very good (all 3 meals). I highly recommend this as your base if you plan to explore Puglia.

10/10 Excellent

Holiday fan, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Away from it all
The staff at the Masseria were friendly and efficient and the overall quality of the hotel is excellent. The location is convenient for visiting the Valle d'Itria region, and although there are a number of communication masts near the hotel (as well as the military training area), these do not intrude in anyway while one is in the grounds of the masseria.

8/10 Good

Dawn, London, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A good relaxing hotel, conveniently placed
A good base for exploring the area if you have a car. We decided to stay a night longer because it turned out to be so convenient. We didn't get the best out of the hotel because, unusually, it rained and so we didn't use the pool but I can imagine it is a very relaxing place if you just want to spend some time hanging out at the pool. The restaurant was also built around truilli, giving a modern hotel a old world feel. Martina Franca, nearby, is a lovely little town.

6/10 Okay

Verified traveller

Liked: Property conditions & facilities, room comfort
Depending on what you want to do ...
I recommend this hotel to those who want to spend one or two days away from everything, because it is very isolated and a little difficult to find. In the interior and country side of Puglia, Italy. Relatively convenient to Alberobello, an awesome site not to miss. But, again, right in the country and mountain side of the region. so, if you are looking for a hotel for only a few hours, I would not recommend to stay there, because it is too far.

8/10 Good

Jean, Nevada

Liked: Cleanliness, property conditions & facilities, room comfort
Lovely hotel, rather hard to find
The hotel and grounds were lovely, but it was a bit hard to find, off the main road a few kilometers. Room was clean and comfortable and breakfast was good. The hotel staff was not particularly helpful or accommodating.

10/10 Excellent

Anonymous

Liked: Cleanliness, staff & service
Beautiful hotel, but very hard
Beautiful hotel, but very hard to find. Great if you want peace and quiet, but far from the closest town.

10/10 Excellent

Ed

Liked: Cleanliness, staff & service
unfortunately the swimming pool
unfortunately the swimming pool was not available

8/10 Good

Jill, Co Durham England

Liked: Cleanliness, staff & service, property conditions & facilities
A short break hotel
Hotel and staff very welcoming and helpful. Rooms were comfortable and warm but a little noisy during the night. I thing it was the heating system. The hotel is set in a lovely peaceful area

6/10 Okay

FRANCISCO A

Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort
Ducha horrível, secador de cabelo pré histórico, e café da manhã com um espresso sofrível.
Stayed 1 night in Sep 2023

10/10 Excellent

damir

Stayed 1 night in Jul 2023

4/10 Poor

Federico

Business traveller
Disliked: Property conditions & facilities, room comfort
Stayed 1 night in Jul 2023

6/10 Okay

Gerrina

Travelled with family and small children
Liked: Staff & service
Disliked: Property conditions & facilities
Na een dagje Alberobello bezoeken zijn we hier gaan overnachten. De parking was ruim en veilig door de afgesloten omheining met poort. Het was alleen niet makkelijk om met de koffers tot aan de receptie te geraken met alle trapjes rond het hotel. Vriendelijke medewerkers hebben ons begeleidt naar de kamer. De kamer was ruim. Maar zowel de kamer alsook de badkamer waren aan renovatie toe. WiFi viel mee maar voor de rest was er geen verbinding of internet buiten en in het hotel. Het restaurant had niet veel keuze en was aan de dure kant. We zijn daardoor een paar stadjes verder moeten rijden om iets te eten. Het ontbijt viel mee alleen jammer dat een deel door personeel mocht opgeschept worden en het andere deel dan weer niet. Waar ik het nut dan. Iet van snap. Niet zo veel keuze en terwijl je aan het eten bent komen de mannen van de bediening achter je staan kijken precies of je een examen aan het maken bent in school. Wat heel ongemakkelijk aanvoelde. Er was ook een zwembad maar dat lag aan de achterkant van het hotel. We hebben er geen gebruik van gemaakt en het ook niet gezien.
Stayed 1 night in Jul 2022

8/10 Good

Deborah, Milano

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bella struttura immersa nella campagna pugliese e ottima cucina
Stayed 4 nights in Aug 2020

6/10 Okay

Stefano

Travelled with group
Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Aug 2020

8/10 Good

Thalya, Lecce

Travelled with family
Liked: Cleanliness, staff & service, amenities
Personnel très gentil, directeur très arrangeant merci encore. L’hôtel est un peu excentré de la ville, idéal pour les personnes voulant être à l’écart et tranquille. Seul bémol, les chambres sont légèrement vieillottes comparées à l’extérieur de l’hôtel qui est magnifique
Stayed 2 nights in Jul 2020

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bon hôtel
Bel endroit assez excentré mais très agréable dans l'ensemble.
Stayed 1 night in Aug 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Jul 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Endroit calme et serein...personnels avenants et sympas...restaurant excellent dans un cadre typique de la région
Stayed 7 nights in Jul 2019

8/10 Good

Karine

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2019

6/10 Okay

Jacques

Liked: Cleanliness
Stayed 2 nights in May 2019

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ich komme wieder
Insgesamt ist das Hotel sehr zu empfehlen. Sehr gutes Preis- / Leistungsverhältnis.
Stayed 3 nights in Apr 2019

8/10 Good

Tommaso

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Masseria con maialini liberi
La masseria e' molto bella con grandi spazi, la camera a noi assegnata era ampia e con un balcone condiviso, il materasso comodo. Il problema principale e' stato la ventola del bagno: molto rumorosa e praticamente inarrestabile, di solito nei bagni ciechi la ventola si accende contemporaneamente alla luce, questa invece si attiva con il movimento e dura molti minuti dopo l'uscita dalla stanza, veramente fastidiosa di notte, peccato per la doccia piccola e sottodimensionata rispetto all'ampiezza del bagno, brutti anche gli arredi del bagno non consoni ad un 4 stelle anche se in camera economica. Un po' fastidiosi i rumori provenienti da una vicina pista di go-Kart. La cosa piu' bella e' stata vedere dal balcone verso sera dei maialini neri liberi di girare nel parco della masseria. La colazione a buffet, varia ed abbondante in una bella sala, il ristorante bellissimo dentro ad una serie di trulli. Nel complesso una bella struttura.
Stayed 1 night in Oct 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
struttura molto bella, ma la piscina che potrebbe essere il fiore all'occhiello della struttura e' presa d'assalto da bambini e da genitori altamente maleducati trasformando il tutto in una sorta di Gardaland..... relax questo sconosciuto......
Stayed 5 nights in Aug 2018

8/10 Good

THIERRY

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Très bon hôtel pour découvrir Martina Franca et ses environs.
Stayed 1 night in Aug 2018

8/10 Good

Martina

Liked: Staff & service
Hotel mit schönem Pool und nettem Restaurant
Hotel war etwas schwer zu finden, liegt mitten in der Trulligegend.Freundlicher Empfang und nettes Personal, das Frühstück ist ausreichend, aber leider nicht von besonderer Qualität. Unsere Klimaanlage funktionierte nicht und es würde uns sofort ein anderes Zimmer angeboten. Der Pool ist schön und gepflegt, es gibt sogar eine Poolbar. Das Abendessen im Hotelrestaurant in einem echten Trulli war sehr gut und zu empfehlen.
Stayed 2 nights in Jul 2018

6/10 Okay

marti020185, perugia

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Masseria immersa nel verde
Soggiorno piacevole Location molto bella con il parco e gli animali che la circonda Bellissima piscina e pratino Personale molto poco disponibile Abbiamo cenato al ristorante ed all’arrivo dei piatti non ci hanno detto una parola sulle pietanze ne sul calice di vino richiesto !
Stayed 3 nights in Jul 2018

8/10 Good

Verified traveller

Liked: Staff & service, property conditions & facilities, room comfort
Disliked: Cleanliness
Tranquillo, personale cortese, molto carino. Per noi é stato un soggiorno di passaggio, abbiamo cenato li e l'indomani mattina siamo ripartiti.
Stayed 1 night in Jul 2018

8/10 Good

Geert, Tervuren

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Mooi onderhouden Masseria
Prachtig onderhouden Masseria (oudere stijl), op een uitgestrekt domein. Voldoende ligstoelen bij het zwembad, zelfs bij 100% bezetting en mooi zwembadweer. Restaurant biedt lekkere gerechten en goeie bediening! Ook ontbijt biedt hartig, fruit, zoet assortiment. Veel keuze. Goeie bedden en matrassen, volledig vernieuwde badkamer. Airco is soms moeilijk te bedienen en geeft met momenten vervelend geluid. Aanrader voor wie houdt van een klassiek hotel met veel voorziening en goede keuken. Auto nodig als je niet te plaatse wil blijven (Martina Franca, eerste stad/dorp ligt op 10 min rijden)
Stayed 4 nights in Jul 2018

4/10 Poor

nikko, Bari

Disliked: Property conditions & facilities, room comfort
Bellissima struttura nella Valle d’Itria
Pranzo di Pasqua ottimo, ma in compagnia di formiche. Camera nei standard ma molto piovosa
Stayed 1 night in Apr 2018

8/10 Good

Ferdinando

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ambiente ideale per rilassarsi vicino al centro di Martina Franca. Personale gentile e preparato.
Stayed 1 night in Sep 2017

8/10 Good

Pasquale

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Vacanza nella valle dell'Itria.
Ottima struttura nel cuore della valle dell'itria. L'unica pecca è il check-in dalle 16,00. Mi sembra esagerato. In realtà poi è avvenuto alle 17,00 per colpa della struttura. Conviene pagare attraverso Hotels.com. Avendo prenotato per un gruppo di persone mi è stato addebitato una differenza di circa € 20,00.
Stayed 2 nights in Aug 2017

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2017

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Peaceful hotel in countryside
Nice hotel, needs little bit updating in some parts (sofas in reseption). Food and servise in Masserias restaurant was excellent, pool area (big pool) and gardens were beautiful. Breakfast was in a beatiful restaurant and included wide assortemt, althougt old bread in both mornings was a big minus. Our room was basic, wifi worked only in the bathroom and air conditioning was not effective enough. Anyhow the visit in this hotel was nice and the area too. We could visit again.
Stayed 2 nights in Jun 2017

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Da consigliare
Location suggestiva, immersa nel verde. Camere funzionali, piscina fantastica, staff disponibilissimo ed efficiente. Ottima colazione.
Stayed 1 night in Jun 2017