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Reviews of Hotel Panoramic

Hotel Panoramic
15, Rue du Dauphin, Anse a l'Ane, Trois-Ilets

Reviews

8.4

Very good

Rating 10 - Excellent. 128 out of 302 reviews" "
Rating 8 - Good. 117 out of 302 reviews" "
Rating 6 - Okay. 42 out of 302 reviews" "
Rating 4 - Poor. 10 out of 302 reviews" "
Rating 2 - Terrible. 5 out of 302 reviews" "

8.6/10

Cleanliness

8.6/10

Staff & service

9.0/10

Amenities

8.4/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

6/10 Okay

Marco

Travelled with family
Staff was nice - we had arrived a few days after Carnival so it was a busy time for everyone on the island
Stayed 5 nights in Feb 2024

8/10 Good

Jeremy

Business traveller
Liked: Cleanliness, room comfort
Friendly and Efficient
We didn’t get to see much of the hotel as it was a short overnight stay. However what we did see and experience was very good. In particular, the service provided by the friendly check-in lady was excellent. She was very helpful and was able to sort out several issues quickly and efficiently that made our short stay more pleasant. I would stay here again.
Stayed 1 night in Apr 2021

8/10 Good

Duane

Liked: Cleanliness, room comfort
Stayed 1 night in Oct 2020
Response from Monique on 26 Nov 2020
Chère Duane, Merci d'avoir pris le temps de mettre un avis. Nous vous remercions d'avoir choisi Le Panoramic, et sommes heureux que votre séjour vous ait plu. Espérant avoir le plaisir de vous accueillir bientôt Chaleureuses salutations Monique AMPIGNY Directrice

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2020

10/10 Excellent

MayBack, Montreal, Qc

Travelled with partner
Liked: Cleanliness, amenities
Although check in time was 3 pm, we arrived at 12pm and we were able to lounge by the pool. Our room was then available at 1pm. Very clean modern premises and well kept. Housekeeping every 2nd day. Kitchen well equipped with coffee machine, microwave, stove, water kettle and utensils. Juice, milk, coffee and chocolate powder available upon check-in. First breakfast was generous consisting of a croissant, pain au chocolate and a demi baguette. Reception very helpful and took their time to explain the premises. A bit of a climb to get up the hill but very doable (would definitely recommend having a car) just so you can visit the various different beaches close by. Very calm and peaceful. Would definitely recommend
Stayed 7 nights in Dec 2019

10/10 Excellent

mitchell

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jun 2019
Response from Monique on 23 Aug 2019
Bonjour, Merci d'avoir pris le temps de laisser un avis. Nous sommes heureux que Le Panoramic ait totalement correspondu à vos attentes. Espérant avoir le plaisir de vous accueillir une nouvelle fois. Bien cordialement

8/10 Good

Myriam

Liked: Cleanliness, staff & service, property conditions & facilities
Habitation agréable avec vue sur la baie
C'est le concept petit condo avec kitchenette et balcon. Il faut savoir qu'il n'y a pas de restaurant ni même pour déjeuner. Un croissant et chocolatine est cependant offert aux nouveaux arrivants le premier matin. Piscine agréable à flan de montagne. Il faut descendre la rue pour avoir accès à la plage et à quelques restaurants.
Stayed 1 night in Mar 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, property conditions & facilities
The rooms are studios - a small kitchen with a fridge, stove and microwave. Enough dishes and pots and utensils to cook. Sleeping area is a good size and bathroom is fine. A small deck to enjoy the view and eat. One thing I found strange - when the rooms are cleaned, every second day, they do not replace the soap, shampoo etc. We also had to ask for dishwashing soap and a dish cloth? You would think that would be automatic. They also do not supply pool towels. Staff are excellent and provided us with everything when asked. They also provide juice and coffee and jams when you arrive and fresh coissants and baguettes each morning. A very nice place to stay.
Stayed 6 nights in Feb 2019

10/10 Excellent

Verified traveller

Stayed 6 nights in Feb 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stunning views, great to have a pool on site. Property staff very welcoming, polite and helpful.
Stayed 6 nights in Jan 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
fantastic view very well cared for garden full of plants and wildlife amazing pool nice bungalow in the garden with well equipped kitchen
Stayed 17 nights in Dec 2018

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful Views
Very nice hotel. Staff was very helpful. Arrived early and they held our luggage.
Stayed 1 night in Dec 2018

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
View was breathtaking ! Room was quiet, clean and with all needed equipment.
Stayed 2 nights in Dec 2018

10/10 Excellent

Greg B

Nice property perched in the mountains which gives a great view of the town of Trois-Ilets. They have a bit of a roach problem, but nothing that is a deal breaker. Much comfort and lots to enjoy.
Stayed 4 nights in Nov 2018

10/10 Excellent

Amanda

Perfect location best view wonderful stay
Stayed 4 nights in Nov 2018

10/10 Excellent

Evelyne, USA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful property! Extremely clean, nice staff, good location! We absolutely loved it and are planning on coming back!
Stayed 6 nights in Jul 2018

10/10 Excellent

Peggy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Charming with a great view.
Charming hotel with a lovely view. While we don’t speak very much French, we don’t have any problems. Staff were helpful and gracious. This hotel is not fancy but feels very authentic—rooms are well supplied for food prep. Thanks.
Response from Prisca D-E on 28 May 2018
Dear Peggy, Thank you for choosing our hotel, and for taking the time to write a review! We are so glad to hear that you enjoyed your accommodations and thank you so much for praising our staff. Our hotel aims to provide a truly unique experience, and we are thrilled that we were able to exceed your expectations. We look forward to welcoming you back to our hotel in the future. Don't forget to claim you loyalty discount (10%) for your next stay in Martinique. Sincerely,

8/10 Good

Niko, Austin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice, clean and comfortable hotel
Great location, nice and quiet ambiance, room was spacious and comfortable although wi-fi was average in the room. I would stay here again though
Stayed 2 nights in Apr 2018
Response from Pano on 11 Apr 2018
Dear Niko, We would like to thank you for taking the time to rate our experience in our hotel Le Panoramic. We hope to have the privilege to welcome you again soon. Kind Regards, Le Panoramic team

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful View
The room had a wonderful view. Was clean and enjoyable. The daily baget was also a nice touch.
Stayed 7 nights in Feb 2018
Response from Pano on 11 Apr 2018
Hi there, We would like to thank you for your comment and rate. We are hoping to see you soon. Kind Regards, Le Panoramic Hotel team

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Customer Service
The hotel was fabulous and all of the employees were extremely friendly and helpful. It was great to have our own kitchen and eat outside with the beautiful view everyday. The only way our stay would have been better was if the hotel was on the beach. We didn’t have a car so it was inconvenient and expensive to take a taxi to the beautiful beaches in the south.
Stayed 4 nights in Feb 2018
Response from Pano on 11 Apr 2018
Hi there, We would like to thank you for taking the time to rate our hotel and to leave a comment about your experience with us. Renting a car would be the best option in order to go to the beautiful beaches in the south. Kindly note that we could organise a free shuttle from the hotel to the closest beach (and the airport as well). We hope to have the privilege to see you soon. Kind Regards, Le Panoramic Hotel team

10/10 Excellent

Michelle, South Carolina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A lovely view and a wonderful room!
We had a wonderful time at Hotel Panoramic! The room was very clean, the facility was very quiet and the views of the bay were amazing. The WiFi did not work well in our room, but was fine on our balcony (which wasn't really a problem for us - we came to the island to unplug - but may be an issue for other travelers). We speak only a bit of French, but all the staff knew enough English that we had no problems checking in or out. There was a clothes drying rack in our room, which I appreciated for our wet beach items. Our favorite spot on the island was just a short 10 minutes drive (Anse Dufour - with a small, but lovely beach). We'd definitely stay here again!
Stayed 3 nights in Jan 2018

4/10 Poor

Rohit

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Very Expensive for Location + Convenience
Very expensive...don't know why you would pay such elevated rates for this location. You get a nice view from the top, but you'll now have to drive to get to the beach or get any kind of food. Watch out for extra $40 a second person in the room.
Stayed 1 night in Dec 2017

10/10 Excellent

Melvin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Find on short notice.
I was sent here for work and had to make my own booking. Booked this place at last minute as there was not many options available given the season. Turned out to be an amazing place with great views, short walk to the beach and market, as well as a great pool for catching some sun in a bit of seclusion. I highly recommend booking directly with the hotel so this website doesn't screw you over.
Stayed 2 nights in Jan 2018
Response from Monique on 4 Feb 2018
Dear Melvin Thank you for choosing Le Panoramic for your stay in Martinique. We are glad you enjoyed our place and the great views. We look forward to welcoming you soon ! Best regards

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing Views and Staff
Very nice clean rooms with kitchenette and stunning view of Anse a l'Ane beach and Fort de France on horizon across the bay. From beach there are hourly boat trips to the capital for 7 Euros which is convenient. Staff was incredible and arranged for Taxis and Dinner reservations. Staff also provided fresh French bread and croissant every morning on request. Had great stay and will be back!
Stayed 3 nights in Dec 2017
Response from Monique on 4 Feb 2018
Dear Sir Thank you for choosing Le Panoramic for your stay in Martinique. We are glad to know you enjoyed our place. It is a real pleasure to know you will be back ! We look forward to welcoming you soon ! Kind regards

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel!
Great hotel with a lovely view of the bay area. Very nice room with kitchenette and balcony. Hotel staff were very helpful and spoke English well. They helped me come up with multiple activities and were very helpful. They didn't have housecleaning every day, but it didn't really bother me. Overall, a very lovely place to stay.
Stayed 7 nights in Dec 2017
Response from Monique on 4 Feb 2018
Dear Sir, Thank you for choosing Le Panoramic for your stay in Martinique. We are glad you enjoyed our place. Thank you for your suggestions. We hope to welcome you again to Le Panoramic and make your stay a memorable one Best regards

10/10 Excellent

Kristy, Florida

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Phenomenal customer service & breath taking view!
Rooms were extremely clean with an amazing view. First impression- fantastic customer service! We arrived later than expected and not prepared for dinner. The staff called several restaurants to help us secure dinner plans. Then they went above and beyond to drive us and line up a taxi for the trip home. Throughout our stay the staff was very helpful in sightseeing and transportation suggestions. Side note: taxis are few and far between on the island and the terrain doesn't lend itself for a friendly walk. Highly recommend renting a car if you are staying outside the capital.
Stayed 3 nights in Dec 2017
Response from Monique on 4 Feb 2018
Dear Kristy We are happy you enjoyed your stay at Le Panoramic. It was a pleasure to welcome you and help you have a nice time in Martinique. Thank you for having chosen our place. We do hope to welcome you again !

8/10 Good

Jackie, Montreal, QC

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cute hotel in the mountains overlooking the sea
I booked the Panoramic Hotel last minute when my previous accommodations fell through. I was really happy with it. It is very cute and clean. My suite was well-equipped with a full kitchen and a nice balcony area. I loved the view and I was quite comfortable overall.
Stayed 3 nights in Nov 2017
Response from Monique on 12 Dec 2017
Hello, thank you for choosing Le Panoramic. We are pleased to know you enjoyed your stay with us. Looking forward to welcoming you soon Kind regards

10/10 Excellent

Ronald

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
An excellent place to stay!
Absolutely excellent hotel staff. The manager was a gift from heaven. I would recommend it most highly. Very safe. Very friendly. I felt truly cared about.

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Response from General Manager on 6 Feb 2017
Cher client, merci pour la très bonne note que vous avez attribué au Panoramic. Nous espérons que vous avez apprécié votre séjour et que vous reviendrez nous voir ! Bien cordialement, Le Panoramic

10/10 Excellent

Archele, US

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel was very nice, as is the island. It is up a very steep hill (like many things on the island), and so if you do not have a rental car, be prepared for quite the hike up and down the hill when going to the beach and restaurants. The only negative I can think of was that towels and sheets were not changed daily, as the hotel had a shortage.
Response from Réception on 29 Nov 2016
Dear client, thank you for your comment. We are glad that you liked the hotel and Martinique. Indeed, maid service is every other day. Hope to see you again in Martinique. Best regards, Reception Staff

8/10 Good

Mitchell

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
As a first time visitor to the island, this hotel was a great place to stay as its easy to access most of the island and you are away from a lot of the noise (except the bugs and other wildlife). The hotel is at the top of a steep hill, which can give you a little extra exercise throughout the day. The staff were great to interact with and things worked well across the board. The only "negative" thing for me was no english channels on the TV, but I do understand as most of the travelers are french speakers.
Response from General Manager on 25 Nov 2016
Dear client, thank you for your nice comment. It's a pleasure to read you. We take note of your comment about English channels. Hope to see you again in Martinique! Kind regards, Reception Staff

10/10 Excellent

Claudia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay in Martinique
There was two of us staying for 3.5 days. The hotel was perfect for our needs and I would stay there again. We could walk to the beach, restaurants and an adequate grocery store. Additionally, there was a ferry that ran all day to and from the city of Fort du France. It was easy to access directly from the beach.
Response from General Manager on 25 Nov 2016
Dear client, thank you for your nice comment. We are glad to see that you have appreciated your stay with us. Hope to see you again. Kind regards, Reception Staff

8/10 Good

Tracey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hilltop find in Trois-Illet, Martinique
Le Panoramic is not a full-service hotel but it is very comfortable - my friend and I stayed in a room with 1 bed and a pull out and it was quite enough room. (Those used to America. Chain hotels will not be satisfied). Spacious closet, good bathroom, well-stocked kitchen in a separate area with full sized refrigerator, oven, range and microwave. Maid service is every other day, which is fine if you pick up after yourself. The area isn't good for walking so you definitely need a car. Near a cute local beach with seafood restaurants on the waterfront. This isn't a big tourist area so the beach is short and small but the water is perfect. A short boat ride for 5 Euros takes you to better populated areas in Fort du France and Pointe du Bout. We did have to walk up and down a very steep hill to get to and from the hotel, but a car would solve that problem. And there is continental breakfast (baguette, jam, coffee) available to take back to your room if you order it from the hotel office. I'd stay there again, but only with a car.
Response from General Manager on 25 Nov 2016
Dear client, thank you for your comment. It would be a pleasure to see you again at Panoramic Hotel. We could rent a car for you if you need. Kind regards, Reception Staff

10/10 Excellent

Rich, Ewing, NJ

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel at a cheap price!
Excellent location, excellent hotel, I recommend it to everyone!
Response from La Réception on 1 Sept 2016
Dear client, thank you for your kind comment about the Panoramic Hotel. We are pleased to know that your stay was good. We hope to see you again in Martinique! Sincerely, Reception Staff

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stunning View
We absolutely enjoyed our stay here. The staff were awesome and the view from our room was breathtaking!!! We can't wait to go back!

10/10 Excellent

Azadeh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff were very helpful and kind. The room was great and the hotel is very close to touristic attraction in trois islet. A car however is needed in Martinique.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel perched on top of hill
Nice rooms with full kitchen and patio. The front desk staff were very helpful and nice. I would definitely stay again.

10/10 Excellent

Richard, Nottingham NH

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stay in Paradise
Delightful hotel for family Queen bed and trundle bed Kitchen in each room Walking distance to beach and ferry to Fort-de-France. Safe neighborhood. Friendly staff. Limited restaurant choice nearby. Generally you need a car in Martinique.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The view from the hotel was incredible! The staff was so friendly and spoke English very well. The hotel was set on top of a hill so the walk up was kind of steep, but not terrible. I would definitely stay here again.

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort

8/10 Good

Christopher, Seattle

Liked: Staff & service, property conditions & facilities, room comfort
Nice self-catering villas!
Stayed for 6 nights for a work trip. Location is ok although we needed a car to get to the office anyway. Village is 3 minutes walk down the very steep hill, 7 minutes to get back up! Always nice to walk off that big dinner anyway :-) If you replace "hotel" with "villa", your expectations are going to be far more realistic. Don't expect a bar, restaurant, lifts to your room, etc. Instead, expect a nicely equipped kitchenette that you can cook a decent meal in. It includes microwave, 4 hob stove and an oven. Oh, and a fridge/freezer and kitchen sink! Room is very comfortable and nicely decorated. My only "complaint" would be the wood panelling at the head of the bed but that's subjective. Housekeeping came every second day for me and didn't clean the dishes and pans in the kitchen. That was my only let-down. Staff are super friendly and the three that I spoke to all spoke good English. Overall, a very pleasant stay.

8/10 Good

Angela, USA

Liked: Cleanliness, staff & service, property conditions & facilities
Nice View
Not actually far from the beach, but it is up a bit of a hill. Internet worked on the balcony, but it didn't work inside the room.

8/10 Good

Angela, USA

Liked: Cleanliness, staff & service, property conditions & facilities
Pleasant get away
Hotel is in Ans le'Anne, which is not the main tourist area, more a local holiday place. It's a pleasant little village with good food right on the beach, but quiet. Hotel is a bit up the hill, but no hassle for anyone with even average condition. Internet works on the porch, but very poor signal in the room.

8/10 Good

Shakeel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Ms. Jones, Washington, DC

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful view from very pleasant hotel.
Waking up, walking onto the balcony with a view over hills and sea was a very happy way to begin the day. Felt at home very quickly. Rooms were clean and newly refurbished. The kitchenette supplied all one would need for a longer stay. Staff very helpful and mindful of the details of our room requests. Someone even found us a rental car, a miracle since it was Carnival and we had been told none was to be had. Le Panoramic is not a luxury hotel with restaurants, spas, and such but I very much liked this amiable, family-owned hotel. It was fun walking down to the beach, eating at the restaurants there,and shopping at the little local grocery.

6/10 Okay

John, New York

Liked: Staff & service
Average 3 star category hotel
Arrived on Sunday late afternoon after a delayed flight. There is no restaurant in the area, noting to eat or drink at that time. The beach is a short walk away about 5-8 min but the two beach bars are closed after sunset. If you like evening activities/entertainment this is not the place to be. It has no such facilities around. There is a Beach Club nearby, however, they cater to club members only (french speaking). Our room had a kitchenette with refrigerator, coffee maker and electric stove with slow cooking due to limited power. The bathroom has a shower, towels are changed once a week, so is cleaning, no blow-dryer in the room. The Internet is unreliable, in and out, requiring Log In every time it goes out. There is a TV set in the room with 15-20 channels, none in English, French only. Anywhere in the world where I traveled I had at list a CNN or a BBC channel - English speaking. Other than these shortages, the hotel is in a quiet area, clean, freshly painted, has relatively quiet A/C, good views to the sea and nearby beach.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect location for a relaxing getaway!
My husband and I took our first trip to Martinique and stayed in Hotel Panoramic for 9 days. It was very nice and quiet. The hotel was just a short walk from the beach. We loved the pool, kitchen facilities, and VERY helpful staff. The view from the room and pool was beautiful!

10/10 Excellent

Larry Laxon, Costa Rica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Peade and Quiet
The hotel was great and offered a great view of the bay and was close to the local restaurants and the marina. The only drawback to the location is that the hotel is located on a hill and the walk back from the marina, and restaurants, is quite a hike. No problems, but you must allow some additional time or call a taxi. Hotel staff are very pleasant and the hotel has a nice swimming pool that is very relaxing. I highly recommend Hotel Panoramic to anyone visiting the area. I have stayed at the hotel on three separate occasions.

10/10 Excellent

JW, Chicago

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A great place to get away from it all.
We stayed at the hotel for a week. It was a bit off the beaten path and away from touristy areas and other hotels, but in a great location. Having a kitchenette was great, as we used it to cook breakfasts and reheat leftovers from when we dined out. All rooms face east, so they all catch the morning sunrise, which can be very warm and bright. Our room was away from the main two story group of rooms, at the end of a row of four rooms. Very quiet. We spent our mornings having coffee and breakfast on the patio, and we would also sit on the patio after dinner having a bottle of wine and looking out at the harbor lights. We would request the same room again. If you want a place to get away from it all and just hang out, this is it. Heads-up on a couple of things: 1) Bring your own soap and shampoo. Only two packets of shampoo were provided, essentially to cover the first shower. 2) Electrical power system is easily overwhelmed. The second night we were there I was charging my laptop (it was off) while my wife was using both the oven and stove. The energy demand from the stove and the oven caused the power to go out in our room. The receptionist immediately came to our rescue and reset the circuit, but advised us not to use the oven and stove simultaneously. 3) The place is not in a central area. Consult Google Maps and other online maps, and print them out. Arrive before night falls, otherwise the hotel might be a little tough to find.

6/10 Okay

Mid 40s, NJ

Liked: Staff & service
Simple and minimum
The view from the hotel is good, and the nearest beach is also quiet and beautiful. The room amenity is really minimum; a few packs of body/hair shampoos, no soap, no tissue box, but you can buy whatever you need at the supermarket nearby. Breakfast is included for the first morning only (if I understand correctly). Milk, juice and a few packets of teas/coffees are also compliment. Though everything is not gorgeous, all necessary things are equipped; air conditioner, fridge, shower. Hair drier can be borrowed at the reception. No microwave. It looks the water for the shower is heated by sun light, so if you take shower in the morning, it tends to be cold, though in the daytime, it is hot enough. A little noisy at night, due to the noise from the bar at the beach.