Seasonal outdoor pool, pool umbrellas, pool loungers

Reviews of Baia dei Mulini Resort & Spa

4 out of 5
Baia dei Mulini Resort & Spa
Lungomare Dante Alighieri, Erice, TP

Reviews

7.0

Good

Rating 10 - Excellent. 10 out of 102 reviews" "
Rating 8 - Good. 45 out of 102 reviews" "
Rating 6 - Okay. 29 out of 102 reviews" "
Rating 4 - Poor. 13 out of 102 reviews" "
Rating 2 - Terrible. 5 out of 102 reviews" "

8.0/10

Cleanliness

6.8/10

Staff & service

8.0/10

Amenities

6.6/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

miranda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best stay on this trip
Stayed 3 nights in May 2023

2/10 Terrible

Mariano

Disliked: Cleanliness, staff & service
Stayed 1 night in Jul 2022

6/10 Okay

Jeff and Eva, Canada

Liked: Cleanliness
A Different Hotel But Met Our Needs
When we arrived, we were not given a room with a balcony and were told the hotel was fully booked. We booked on March 30 and arrived September 9th. We found this excuse unacceptable. The hotel did not become full until the last week of August as we periodically checked their site. On the 3rd night of our stay, when we arrived at the restaurant, we were turned away as we did not have reservations. No staff ever told us we needed reservations yet we had eaten there on our first night without reservations. Morning buffet was good, beach was excellent and the pool very good. Our room was fair at best due to the size and the fact that we had 2 single beds pushed together to form a double bed. Staff are not the best. Drink prices varied for the same drinks and this was disturbing. There is a family operated restaurant 'kitty corner' to the hotel, at the traffic circle, which is EXCELLENT. My wife is from Europe and we have been to Europe twice, for extended stays. If the Erice/Trapani area had another hotel, on the beach and with a pool, we would probably stay at that hotel if we went again. If this hotel can improve their staff (some staff were excellent, but the majority were not) performance then this hotel would be the place to stay, on the beach, in the Trapani/Erice area.

4/10 Poor

Verified traveller

Liked: Cleanliness
Disliked: Staff & service
Strange hotel!
This hotel is located a little out of the way, although it is on the beach. When we checked in, the clerk had no record of our reservation. No elevators to the room floor. We were in recently completed rooms - phone didn't work, AC didn't work, Internet didn't work, difficult to open door to room. On the second day of our stay, the desk clerk was a little more on the ball and ssorted out our problems. Very few people staying here and the place had a dead feel to it.

8/10 Good

Monica, Hawaii

Liked: Cleanliness, property conditions & facilities
A very modern hotel which should be a three star h
The rooms are clean nice but small. The sea views from the windows are obstructed by walls of concrete, due to a pseudo modern design of the hotel. itis a nice hotel fora short stay to see surprising Erice.

2/10 Terrible

Alan

Disliked: Staff & service, property conditions & facilities, room comfort

6/10 Okay

Richard, Bogotá, Colombia

Disliked: Staff & service, property conditions & facilities, room comfort
It is very rundown, great situation by the sea but far away from restaurants and other places. R. Child

8/10 Good

Stivala, Malta

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
a comfortable hotel-
very clean room, decent breakfast, nice location, and friendly staff. would recommend this to other people. Quite a bargain for the price you pay!

8/10 Good

Neil, Midlands

Liked: Cleanliness, staff & service, room comfort
Worth a look
Seen a few reviews slating this Hotel.Why ? Just remember how much you are paying .Around the cost of a lodge type unit in the UK. Sure could do with a lick of paint here and there but on the whole this hotel is great value.Where else can you get a nice pool and access to the beach for the money you pay.Not to mention the good breakfast and very nice evening meals.Our room was large and had a sea view as a bonus. Also found the staff very helpfull.I must have asked around a dozen questions and got appropriate answers each time. Only points I would criticise(not the Hotel's fault) . Buses are fine during the day but stop at 20:30 in the evening.Also Sunday was totally un-reliable ,so we ended up walking back from town. Remember you need to book a taxi with the Hotel if you go into town in the evening.They just don't exist on the streets.Easy enough to meet at the main square or port area.

10/10 Excellent

paula, dublin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
great hotel in trapani
I thought this hotel was great. I only stayed two nights as a stop over for the airport but want to go back. The restaurant is a bit expensive but there are two buses that stop outside the hotel. the Number 23 brings you to the centre of trapani and the number 21 to the cable car stop for erice which is one thing I would seriously recommend. The hotel is outside the main town but you can walk it and it is a nice 20min stroll along the seafront after dinner or the taxi service for the hotel is reliable and will cost €10 from trapani as the buses tend to stop at 9.30 in the evenings. This hotel is perfect for beach and swimming pool and lazing around during the day and then into town for the evening very relaxing.

6/10 Okay

T, London

Liked: Staff & service
Disliked: Cleanliness
Just stayed to use the pool after travelling
Bad smell came from bathroom wouldn't go away so we asked to move room they did it without fuss. Restaurant had very little choice and typically overpriced. It would not be good if you stayed a while as not a great location.

6/10 Okay

G, IRELAND

Liked: Cleanliness, room comfort
Disliked: Staff & service
TOTALLY AGREE WITH COMMENTS MADE BY OTHER TRAVELLERS HOTEL LET DOWN BY ITS POOR SERVICE
We spent a week at this hotel in July and while it does have a nice pool, terrace and beach the hotel was totally let down by the poor service by its staff. I couldn't agree more with the comment made about the terrible receptionist and the less than helpful attitude displayed. The staff don't speak very much English and we had the same issues with them bring the wrong orders and cold food. I asked for a sea view room when booking and we got one overlooking the road, I asked reception if we could change and was told to come back after 5, when I returned the recpetionist had gone home and made no arrangements for us, so we just left it rather than have the hassle. The room was clean and grand enough decor. The hotel is not in a convenient location and every trip out cost €10 in a taxi, that had to be pre booked every time by calling from the mobile, there were none to flag down and no taxi ranks. There was no information or advice provided by the hotel on day trips or excursions, even the tourist information centre in the old town was quite poor. Erice is worth a visit in the cable car and the old town is very authentic, and I must admit we enjoyed the break overall but there were too many occasions when we were made to feel less than welcome as tourists both by staff in this hotel and in the local restaurants. Maybe in a few years it will be more equipped to compete as a tourist destination.

4/10 Poor

A

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort
very poor
never again

10/10 Excellent

Ian, Lincolnshire

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great little hotel on the beach
This was a great Hotel clean rooms (we had a sea view one with balcony). The pool and pool area was good. Multi lingiual reception always helpful. Nice little bar and good restaurant.

6/10 Okay

r, Birmingham

Liked: Cleanliness, room comfort
Disliked: Staff & service
Not Impressed
the "superior" room tag only means it is a room with a sea view and sometimes this can mean a very distant or side sea view due to the way the hotel is constructed.The suites are better but I would only class these as superior rooms, not suites ! food menu on half board was restricted,not a lot of choice and was cold before you could even start to eat it.We had to ask several times if it could be returned and warmed up ! overall poor for a so called four star and situated a long way out of Trapani.We will not be staying there again mainly due to a small number of poorly trained reception staff who frankly dont appear to like English people !

8/10 Good

Aparna, Sheffield

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice hotel
Very impressed with this place, good staff & service, extremely clean, nice atmosphere. Only negative is that we were not advised to book for dinner but when we got there they were unable to give us a table.

8/10 Good

Salvatore

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Ottima posizione sul mare. L’hotel sconta qualche mancata manutenzione, come il fatto che la porta della stanza 103 strisciasse a terra
Stayed 1 night in Jul 2023

8/10 Good

Annalisa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Il posto molto bello
Stayed 1 night in Jul 2022

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
court séjour à Trapani (Erice)
L'hôtel se situe en dehors de la ville, une voiture est donc nécessaire. Le bâtiment est assez sobre. Il y a de nombreux corridors pour atteindre notre chambre. La mer se trouve juste devant avec des installation commune avec la piscine de l'hôtel. Tout semblait assez bien. Nous aurions apprécié des moustiquaires aux fenêtres afin de ne pas se faire dévoré par des moustiques siciliens. Le personnel est très intentionné. Nous avons passé deux jours agréables. Pas loin d'Erice en voiture 17 km. Visite également de l'Ile de Favignana conseillée.
Stayed 2 nights in Oct 2021

8/10 Good

Maurizio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2021

8/10 Good

Stefania

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Struttura sul mare con spiaggia una posizione bellissima
Stayed 6 nights in Sep 2021

8/10 Good

PAOLO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
posizione dell'hotel magnifica
il soggiorno è stato magnifico peccato il brutto tempo.
Stayed 2 nights in Oct 2017

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
hotel discreto, buona colazione, camera ampia ma senza balconi , cosa decisamente necessaria nel caso di soggiorni al mare

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

2/10 Terrible

Iwona, W-wa

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Niestety po przyjeździe do hotelu zmieniono nam rezerwację (problemy z kanalizacją - kpina) i przekierowano do innego hotelu gdzie dostaliśmy pokój bez okna (przypominam 4* Resort). Nocowaliśmy 1 noc w innym hotelu i dopiero w kolejne 2 noce w tym zaproponowanym ...po awanturach dostaliśmy lepszy pokój ale i tak nie w tym hotelu który mieliśmy zarezerwowany. Nie polecam!!!!

6/10 Okay

Giorgia, Udine

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort
Meglio solo pernottare
Colazione imbarazzante ( succhi industriali, caffè dal distributore). Servizi ristorativi scarsi e personale ristorante inesperto. Reception ottima. Direttrice molto presente e cordiale. Camere pulite. Rapporto qualità/ prezzo non adeguato.

6/10 Okay

Solenn, Marignane

Rien de spécial
Séjour d'une nuit ni bien ni mauvaise. Insonorisation pas terrible et grand hôtel qui commence à vieillir mais pour une nuit, ça a été. Bon accueil.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Mooi hotel ver van het centrum van Trapani.
Aangenaam verblijfshotel direct aan het strand. Het zwembad is in mei nog niet toegankelijk. Vrij ver van het centrum van Trapani maar er is een bus om het half uur voor het hotel, ook naar de kabelbaan naar Erice. We hadden een ruime kamer met terras en zicht op zee met zonsondergang. 's Avonds vrij veel muggen. Goed ontbijt maar geen variatie en geen vers vruchtensap. Een paar restaurants op loopafstand.

8/10 Good

Ahmed

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Alexandre

Liked: Cleanliness, staff & service, property conditions & facilities

8/10 Good

Andreapoldo, Savona

Liked: Cleanliness, staff & service, room comfort
Sul mare a due passi da Erice
Camera decisamente comoda ed abbastanza pulita. Belli gli arredi. Bagno funzionale ma senza aspiratore o finestre all'esterno. Bella la piscina all'aperto ma non funzionante (Metà Maggio) anche la spiaggia è bella e spaziosa. Colazione continentale standard con la pecca della macchina delle bevande calde pessima.

4/10 Poor

shmuel, holon,israel

Liked: Cleanliness, room comfort
Disliked: Staff & service, property conditions & facilities
not a 4 star hotel,renovation being done no lift. at breakfast we were asked to go to the bar and pay for a cafein free coffee

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Bell'hotel che potrebbe migliorare
Ottima posizione nella zona balneare di Trapani comunque comodo per raggiungere il centro (3 km auto,bus o...di corsa) Camere pulite anche se da rinnovare su alcuni aspetti..( bagno vetusto e porta d' ingresso con chiusura difettosa) Struttura nell' insieme ben tenuta e curata. Colazione soddisfacente ( tranne che la macchinetta self delle bevande) Posteggio gratuito Bar e ristoranti nelle vicinanze ( tra cui uno ottimo..) Personale reception cordiale, professionale e molto disponibile.

6/10 Okay

Verified traveller

Ci tornerei,ma almeno a fine maggio
Gradevole hotel ottima colazione. Le camere avrebbero bisogno di manutenzione ma nel complesso va bene.la piscina non era aperta non ostante ne avessimo avuto assicurazione.il rapporto qualita/ prezzo è eccellente

8/10 Good

Vittorio, Brescia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Silenzio
Hotel direttamente sul mare ottima colazione, grande scelta gastronomica, buona scelta gastronomica serale, silenziosisssssimo,

4/10 Poor

Verified traveller

Disliked: Property conditions & facilities, room comfort
Geen idee waarom dit hotel vier sterren heeft
Oud hotel. Lawaaiige kamer door ventilatiesysteem. Slechte bedden. Enige pluspunten waren het ontbijt, netheid van de kamer en ligging direct aan zee. Veruit slechtste verblijf van de zes verblijven tijdens onze vakantie.

8/10 Good

laura, Genova

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Trapani e dintorni
buon rapporto qualità prezzo, cortesia e professionalità del personale ,nulla di negativo

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Disliked: Room comfort
baia dei mulini hotel
siamo ritornati alla baia dei mulini dopo 3 anni, le camere sono state imbiancate ma l'intonaco in alcuni punti cade, l'aria condizionata non era agibile e , pur essendo solo ad aprile , non potendo aprire le finestre per via delle tantissime zanzare, la notte abbiamo avuto molto caldo. la piscina e la spiaggia non erano ancora pronte e disponibili. Il personale invece sempre gentilissmo.

6/10 Okay

Junior, CN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
grazioso resort distante 4 km da trapani
ottima esperienza nel resort situato direttamente su una bella spiaggia di sabbia dorata, l'unico difetto è la posizione xké è una zona dove non ci sono locali, bar, pochi negozi e soprattutto faceva un gran caldo che impediva di fare tante cose.

4/10 Poor

Verified traveller

Disliked: Staff & service, property conditions & facilities, room comfort
Deludente su tutti i punti di vista!
Ci siamo sentiti a disagio appena arrivati: l'accoglienza e l'ospitalità è davvero di scarsa qualità. Colazione deludente, qualità davvero poca. Aria condizionata in camera mal funzionate e rumorosa. Ascensore fuori servizio, ma crediamo lo sia da parecchio tempo considerando le condizioni del cartello appeso... La spiaggia privata non è ben curata e la sabbia sporca fin dal mattino. Il ristorante - abbiamo cenato due sere - assolutamente non da 4 stelle: sia nella qualità del servizio che nella scelta del menù Peccato perché la posizione dove sorge la struttura merita!

8/10 Good

Marc, Alsace

Liked: Staff & service
Hôtel bien situé
Impression bizarre à l'arrivée: notre réservation n'est pas connue. Après une dizaine d'années et des dizaines d'hôtels fréquentés par des centrales de réservation c'est la première fois que cela nous est arrivé ! Heureusement et après de longues investigations, le problème fur résolu. L'hôtel est bien situé pour partir en excursion en journée (Erice, réserves naturelles, îles...) et se baigner dans la piscine au retour. Notre chambre n'était pas réellement digne d'un quatre étoiles mais on y a surtout été pour fermer les yeux... Le petit déjeuner était moyen: il faut monter à l'étage pour obtenir un vrai café ou un chocolat chaud et redescendre l'escalier avec les tasses...Bon point pour le parking vaste et sécurisé.

8/10 Good

Fredrik

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Strandnära
Mycket fint och rent rum som tycks vara relativt nyrenoverat. Bra frukostbuffé. Fint poolområde direkt vid stranden. Stranden dock inte skött, lite skräpigt och framförallt mycket indrivet sjögräs i strandlinjen som man borde rensa löpande. Trevligt bemötande av personal men de hade mycket svårt att serva med taxi och buss. Trots hållplats precis utanför hotellet kände man inte till tidtabeller mm. Beställd taxi kom mycket sent. Bra mat men något dyrt jämfört med restauranger på stan.

6/10 Okay

Verified traveller

Liked: Cleanliness
Disliked: Staff & service, room comfort

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastiskt läge vid stranden
Detta hotell ligger precis vid stranden. Hotellets taxichaufför Diego Monticciolo gjorde vår resa alldeles underbar. Han och hans kollega tog oss alltid från A-B. Frukosten är god med härliga frukter. Personalen är mycket trevlig. Nästa gång vi ska bo där kommer vi att boka ett rum med terrass eller balkong. Detta var något jag inte tänkte på vid denna bokning. Det finns goda vegetariska rätter i hotellets restaurang. Vi åker gärna tillbaka! Erice = underbart.

8/10 Good

Domenico, roma

Liked: Cleanliness, staff & service
Ottima posizione
Suffientemente bene

6/10 Okay

Verified traveller

Liked: Cleanliness, room comfort
Perfettibile con piccoli accorgimenti
Dopo aver letto i commenti su Expedia abbiamo richiesto espressamente che ci venisse assegnata una stanza ristrutturata di recente. La stanza era ampia e confortevole ma la ristrutturazione era stata realizzata riutilizzando in parte materiali già presenti (il lavandino era crepato, il box doccia era vecchio con segni di rugine ed il soffione della doccia rotto). La pulizia della camera accurata ma il corridoio del piano, per i tre giorni che siamo rimasti, non è stato mai pulito. Leggermente decentrato offre un'ottima base per affrontare delle escursioni in giornata oppure per trascorrere una piacevole giornata approfittando della spiaggia privata o della piscina. La colazione nella media, da un 4 stelle potevo aspettare qualcosa di più curato sia nell'assortimento che nella presentazione. Il personale cordiale ma non particolarmente efficente.

4/10 Poor

Paolo, Basilea, Svizzera

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Hotel deludente
Posizione dell hotel deludente in quanto nonostante sul mare sembra di essere piu che altro in una zona di periferia un po malandata Piscina in cattivo stato di manutenzione e sporca, non invitante, non solo per un bagno ma neppure per leggere da una sdraio. E' possibile che il contesto migliori in periodi di maggiori affluenza Personale in alcuni casi scortese e piu orientato a risolvere i propri problemi che quelli dei propri clienti. Esempi: suggerire ristoranti scadenti facendo sapere al ristorante che il cliente era stato mandato da loro; attese estenuanti al check out con il personale indaffarato in telefonate tuttaltro che prioritarie

6/10 Okay

Lorena

Liked: Cleanliness
Disliked: Property conditions & facilities
En general estuvo bien: desayuno, servicio, limpieza. Pero hace falta una reforma en el hotel. No diria que es un hotel 4 estrellas. Si estás en coche, el sitio está bien, pero está lejos de la ciudad y de los puntos de interes.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
poteva andare meglio: sarò stato sfortunato io...
per rimanere 4 stelle questo hotel ha bisogno di una bella rinfrescata: le moquettes scolorite dai detergenti, muri interni da riverniciare, ascensore un po' datato... sono cose che non ci si aspetta di trovare in un hotel di questo livello. Per fortuna le camere sono nuove e molto pulite (esclusi i vetri delle finestre:perennemente sporchi di salino). Mi ha molto infastidito il fatto che se non si possiede un auto si rischia di passare ore ad aspettare autobus che passano quando hanno voglia: l'hotel ha la fermata proprio davanti, ma il servizio è VERGOGNOSO: l'orario prevede corse ogni 30 minuti, ma non viene rispettato! addiritura la domenica ho aspettato più 1 ora e non se ne sono visti! ma le cose che mi hanno fatto ancora più "infervorare" sono: - non c'è stato UN passante che mi abbia avvertito che la mia attesa era vana - quelli della reception, a cui avevo detto che andavo a prendere l'autobus,DOPO mi hanno detto:"si,esiste questo disservizio,sopratutto la domenica": ma ditelo subito! - chiunque prova a imbrogliarti: i taxi fanno tariffe assurde (4 Km in 5minuti=10€),noleggi l'auto e il serbatoio non è pieno (mi aveva garantito di aver fatto il pieno pochi km prima), e via così - chiedi in giro informazioni se ti perdi? le danno sbagliate o non sanno rispondere(!). Salvo trapani vecchia ed erice che sono molto ben tenute, per il resto prevale il menefreghismo e l'assenteismo (marciapiedi trasformati in discariche o con erbacce alte 2 metri! ecc ecc)

8/10 Good

Max, Torino

Liked: Cleanliness, property conditions & facilities, room comfort
ottimo hotel
Hotel confortevole con piscina ben tenuta e spiaggia molto bella proprio difronte. Ideale per famiglia con figli . La camera veniva pulita tutti i giorni con cambio giornaliero degli asciugamani. La cucina era buona e anche la colazione occidentale . Ci siamo trovati molto bene.