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Reviews of Zagnospasa Konaklari

Zagnospasa Konaklari
Gulbaharhatun Mah Kalicioglu No 27, Trabzon

Reviews

7.8

Good

Rating 10 - Excellent. 14 out of 39 reviews" "
Rating 8 - Good. 11 out of 39 reviews" "
Rating 6 - Okay. 11 out of 39 reviews" "
Rating 4 - Poor. 0 out of 39 reviews" "
Rating 2 - Terrible. 3 out of 39 reviews" "

8.0/10

Cleanliness

8.0/10

Staff & service

8.0/10

Amenities

7.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Osman

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fabulous
Absolutely wonderful stay. I have booked it for my father and his stay was a bliss. Friendly stuff, immediate attendance to all your additional needs, cleanness to another level. Very close proximity to the city centre and the location itself is phenomenal, looking towards a stunning valley. Trabzon is a beautiful city and the Zağnospaşa Trabzon took its beauty to another level, highly recommend!
Stayed 3 nights in Feb 2024

6/10 Okay

Anesha

Stayed 2 nights in May 2022

10/10 Excellent

Verified traveller

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
الفندق قريب جدا من الاسواق. الفندق ايضا به قاعة حفلات مشغولة دوريا تقريبا كل يومين بالاسبوع.. وتكون هناك موسيقى ورقص حتى الساعة العاشرة ليلا تقريبا. فطور الصباح جيد، والعمال جدا لطفاء موظف الاستقبال محترم و لطيف
Stayed 2 nights in Aug 2021

10/10 Excellent

Huseyin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2021

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best stay in Trabzon
The hotel and staff were amazing, the rooms were very nice, everything worked as expected (including the wifi!!)
Stayed 2 nights in Jun 2019

10/10 Excellent

Vasileios

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
EXCELENT
VERY GOOD HOTEL
Stayed 2 nights in Jun 2019

8/10 Good

Said

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2019

2/10 Terrible

emrehan

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023

10/10 Excellent

AYLA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2023

6/10 Okay

Ozge

Travelled with group
Stayed 1 night in Apr 2023

10/10 Excellent

Atilla

Stayed 4 nights in Mar 2023

6/10 Okay

Murat

Stayed 3 nights in Dec 2022

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Terrible experience
Everything is poor except the garden view 1.Security problem - This hotel is composed of 3 houses. Everyone outside can get into because there's no security check or gate door. The main door of the house we stayed was ruined that we couldn't lock. There're many CCTV in the hotel but no staff staying to monitor the screen. We always found all staff chilled and smoked outside the restaurant. The restaurant was used for banquet, so it was very noisy. During our stay, many guests of the banquet came to the houses which made us feel very uncomfortable and dangerous! It's 15 mins walking distance to Meydan but we didn't walk because the surrounding areas are very quiet and dark after evening. 2. Poor service - smoking is not allowed in the houses but we always saw people doing so even it was at night. Although we had complained to the staff, the situation was not improved. We asked staff to call a taxi to the airport at 4pm on the next day. Since they can't communicate in English, we intentionally left a verbal message supported by a written one. But we were surprised that the staff woke up us at 4am! 3. Destroyed and old facilities - I felt very disappointed because the furniture and renovation were very old. The door of the washroom was destroyed. Our package includes breakfast but the quality and variety are poor. The restaurant was dirty and they never cleaned the dining tables after use. The room charge was much higher than the hotels nearby. It's not worthy to stay
Stayed 3 nights in Sep 2022

6/10 Okay

Andre

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Leider haben wir nicht das reservierte Zimmer bekommen dies haben wir Ebookers auch gemeldet. Der versprochene Gutschein wurde bis anhin noch nicht übermittelt. Zürück zur Unterkunft, eine Reinigung hat am zweiten Tag nicht stattgefunden. Auf Nachfrage wurde uns mitgeteilt, dass wir dies hätten melden müssen! Die Lage des Hotel ist gut, Parkplätze hat es genügend. Einfaches Frühstück, aber gute Qualität.
Stayed 2 nights in Sep 2022
Response from e on 15 Oct 2022
rezerve ettiğiniz odanın tatilatta olduğunu size söyledik ve daha büyük bi oda size verdik.ve bunu gelmeden önce size telefonla bildirmiştik.

8/10 Good

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
,.
Stayed 3 nights in May 2022

10/10 Excellent

Erol

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Mega
Stayed 3 nights in Apr 2022

6/10 Okay

Verified traveller

Disliked: Cleanliness, staff & service
Stayed 2 nights in Feb 2022

8/10 Good

Erhan

Liked: Staff & service
Disliked: Cleanliness
Stayed 2 nights in Aug 2021

8/10 Good

Demir Ahmet

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2021

8/10 Good

Esra

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort
Çok güzel bir konaktı, karşısında surlar var. Merkeze yürüme 5 dakikada varılıyor. Otelde arabamızı konağın kapısına koyabileceğimizi söylediler. Girişte karşılayan beyefendi çok yardımcı oldu sağolsun. Herşey gayet güzeldi. Oda çok temiz değildi, o yüzden kahvaltıyı da orada yapmak istemedik. Alt katında düğün salonu gibi bir yer var. Düğüne denk gelmemek için önceden sormakta fayda var.
Stayed 1 night in Jul 2021

8/10 Good

Ismail

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2021

6/10 Okay

Akin

Liked: Cleanliness, staff & service
Rahatsız, sıkışık bir geceleme.
Çok sıkışık oda, bavulunuzu koyacak ve açacak bir yer yok, banyo planlaması sıkışık ve çok kötü, yeriden oynayan lavabo bataryası, neredeyse monte edilirken kırılmış olması muhtemel bir tuvalet. Resepsiyonda çalışan genç arkadaşların ilgisi ve güler yüzleri olmasa, ne yapacağmızı herhalde bilemezdik. Hotels.com kuruluşunun aracılık ettiği otelleri denetlemediği kararım giderek kesinleşiyor.
Stayed 1 night in Aug 2019
Response from zagnospaşa on 5 Sept 2019
MERHABA. o küçük odaya fiyatı daha ucuzdur diye siz rezarvasyon yaptınız.

2/10 Terrible

Özgür

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Memnun kalmadık
Kaldığımız 2 gün düğün vardı otelmi düğün salonumu anlayamadık klima ve sohben arızalı idi
Stayed 1 night in Aug 2019

10/10 Excellent

Özgür

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
İyi
İyi hizmet
Stayed 1 night in Aug 2019

6/10 Okay

Abdulaziz

Liked: Cleanliness, staff & service
Stayed 1 night in Jul 2019

8/10 Good

Ahmet

Liked: Cleanliness, staff & service
Disliked: Room comfort
Trabzon evi..
Eski Trabzon evi tarzında binası ve tarihi bir bölgede olması nedeniyle tercih ettim..Ortalama ihtiyaca cevap veren bir butik otel..
Stayed 2 nights in Jul 2019

6/10 Okay

Mohammed

Liked: Cleanliness, staff & service
Stayed 1 night in Jul 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice staff, clean place, about 15 minutes from "meydan" on foot. You could be surprized by weddings organized there, but it ends at about 11 p.m. Good experience
Stayed 3 nights in Apr 2019

8/10 Good

PIERRE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2019

6/10 Okay

Verified traveller

la struttura è in posizione centrale per visitare il centro di trabzon. la gestione è turca ed in linea con quello che si trova nell'area. corrisponde poco ai parametri occidentali di qualità, ma il rapporto qualità prezzo è favorevole
Stayed 4 nights in Apr 2019

10/10 Excellent

Mohammed

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2019

6/10 Okay

Muhammet

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Feb 2019

10/10 Excellent

Remzi Caner

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Long Weekend stay
Historical mansions converted into a small hotel. Great location. Breakfast could be better...
Stayed 2 nights in Feb 2019

10/10 Excellent

Ersin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Trabzon' da merkezi bir otel
Kahvaltı salonu daha iyi olabilirdi. Çaylar çok güzeldi.
Stayed 3 nights in Oct 2018
Response from zagnospaşa on 28 Oct 2018
Değerli görüşleriniz bizim için çok değerli. Teşekkür ederiz.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Gayet huzurlu sakin ve ferah
Gayet temiz ve ferah bir otel. Yeni yapılmış fakat eski konak tarzı. Güzel bir parka bakıyor. Çalışanlar ilgili. Otoparkı mevcut. Merkeze yakın.
Stayed 2 nights in Aug 2018
Response from zagnospaşa on 19 Sept 2018
görüşleriniz için teşekkür ederiz

10/10 Excellent

TURKI

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2018
Response from zagnospaşa on 22 Aug 2018
OTELİMİZ ADINA TEŞEKKÜR EDERİZ

6/10 Okay

serdar

Liked: Cleanliness
Disliked: Staff & service
Otelin konumu konsepti çok güzel,ancak kahvaltı pansiyon otel düzeyinde çok kötü,odalar güzel temiz,ancak kulak çöpü makyaj ürünü v.s gibi banyoda olması gereken ürünler yok,otelin otoparkı var merkeze yakın
Stayed 1 night in Aug 2018
Response from zagnospaşa on 20 Aug 2018
ÖNERİLERİNİZİ TİKKATE ALACAĞIZ.TEŞEKKÜR EDERİZ

8/10 Good

Mohamed

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2018
Response from zagnospaşa on 31 Jul 2018
thank you