2 nolu bostanci mahallesi, akif saruhan caddesi, Trabzon, TRABZON
Reviews
8.6
Excellent
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
Rating 10 - Excellent. 60 out of 112 reviews" "
10 - Excellent
60
Rating 8 - Good. 34 out of 112 reviews" "
8 - Good
34
Rating 6 - Okay. 7 out of 112 reviews" "
6 - Okay
7
Rating 4 - Poor. 8 out of 112 reviews" "
4 - Poor
8
Rating 2 - Terrible. 3 out of 112 reviews" "
2 - Terrible
3
8.6/10
Cleanliness
8.6/10
Staff & service
8.6/10
Amenities
8.6/10
Property conditions & facilities
8.4/10
Eco-friendliness
Reviews
6/10 Okay
Verified traveller
Business traveller
20 Oct 2023
Disliked: Cleanliness, staff & service
poor room service
No one cleaned the room and changing towels, etc.. the whole day at the end of the day when we back and asked them they said we need to inform first that we need it to be cleaned!!! they have a very poor room service
Amazing experience of staying here. The room was clean and tidy, breakfast was rich and tasty. And the reception lady and people who work in the hotel are really hospital and friendly. I feel welcomed and warm of staying there.
This hotel has a very good location and also the staf this hotel were polite and friendly.we are very satisfied with our stay at the hotel.
If we come Trabzon city again we will definiely stay at the Azra hotel.
Thanks to the Azra hotel management
I dont know how this hotel has such good rating.
The rooms are very tight. And beds are adjacent to toilets. Forget about us using the washroom toilet even if the upper room or side rooms would use toilets we would hear loud noise.
We were hearing noises all the time. Could not sleep.
Bad breakfast on roof top. The only thing that was good was the roof top view.
Also i left my mobile charger there and when i called them back to inquire, they said no one found any charger in your room.
Also the cupboard was broken and lying on ground when we entered the room. They didnt even made effort pick it up and put it inside.
Very disappointing 😞
Loved our stay at the hotel which was very close to all the shops and a busy market place where you can get everything easily.
Libby
Stayed 3 nights in Nov 2021
Response from Hotel Manager on 12 Nov 2021
Thank you for your comment.
6/10 Okay
Ghassan
15 Aug 2021
The room is small and noisy
The room is small and noisy, the breakfast was poor
Ghassan
Stayed 1 night in Aug 2021
Response from Hotel Manager on 16 Aug 2021
Thank you for your comment.
4/10 Poor
israa
16 Jul 2021
israa
Stayed 3 nights in Jul 2021
Response from Hotel Manager on 17 Jul 2021
thank you for your comment
8/10 Good
Musab
14 Jul 2021
Liked: Cleanliness, staff & service
It was good actually , i expected better but the room was little bit small but Mr . Ahmed at the reception was so friendly and helped me to change to bigger room
Cheap price. Very good breakfast. Very clean. Helpful and kind reception. Last floor is for breakfast serving. It has Unbelievable black sea three sided view. I really got surprised with this hotel. Mini buses to city center passes every 5 min in front of hotel. I surely will be back to there next time in Trabzon.
Fantastisch hotel, pracht ligging en uitzicht over de stad, heerlijk ontbijt veel keus en zeer smaakvol, met mooi uitzicht op de zee, mooie erg nette kamer, tuintje om iets te drinken, bijzonder vriendelijke medewerkers, ik heb echt genoten van mijn verblijf en in Trabzon ga ik vanaf nu alleen hier boeken.