The staff and door men at The James were super friendly and helpful. The hotel was so conveniently located that we walked everywhere. The rooms were clean and well stocked. We are already talking about staying there when we go back for Christmas
This was my second stay at an Embassy Suites property. An American hotel that offers complimentary breakfast, DIY laundry, fitness centre, strategic location, convenience store; that is great value for money whether you're travelling on business or with family.
I will definitely return to this property in the future and would not hesitate to choose an Embassy Suites in any other city where I find myself on business or leisure.
Great to everything and great location. All personel where very greeting and was safe. By far the best hotel I've stayed at. The most beautiful views of River North you can ever see unless you live in a condo high rise in the area. It gives you a new perspective of how beautiful Chicago is.
Meridith, the bar tender was our first encounter with service excellence and it never dropped from there. Everything was an A+ (except the decor seems a bit dated and the finishes are a little worn). But I would stay there again. The rooms are large and VERY comfortable. They even have a bathtub, which is wonderful. Although a little short.
A little funky but Nice and in a Great Location. Walking distance to Michigan Avenue and then the other way to Restaurants etc.
Room a little bit smallish but compensated by having a Balcony. All very clean, comfortable & presentable.
Staff were very helpful as was everyone in Chicago - Great City !!
Michael from Melbourne Australia
This downtown Chicago, Illinois hotel is a 4 blocks from Michigan Street and Water Tower and within a mile of Millennium …More
*For these trips, trip savings is at least equal to the cost of the flight or hotel if booked separately. Note: For trips including flights, you will be charged by the airline for the flight, but your savings on the trip will equal the cost of the flight.