Superior Room, 1 King Bed, Non Smoking (Twin bed on request)

Reviews of Best Western Plus L'artist Hotel

4 out of 5
Best Western Plus L'artist Hotel
13-15 rue Frederic Joliot Curie, Tours, Indre-et-Loire

Reviews

8.6

Excellent

Rating 10 - Excellent. 311 out of 675 reviews" "
Rating 8 - Good. 285 out of 675 reviews" "
Rating 6 - Okay. 52 out of 675 reviews" "
Rating 4 - Poor. 22 out of 675 reviews" "
Rating 2 - Terrible. 5 out of 675 reviews" "

9.0/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

CHRISTOPHE

Stayed 1 night in Dec 2023

10/10 Excellent

Anthony

Stayed 1 night in Nov 2023

8/10 Good

Frederic

Stayed 1 night in Nov 2023

10/10 Excellent

Leanne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel recommended especially due to location
Three day trip to Tours, France. Hotel is very close to the main train station and easily walkable to all of the main attractions and shopping. Breakfast was good with plenty of options and self-service everything. Check in guy was a little brusque but everyone else was friendly and helpful.
Stayed 3 nights in Oct 2023

8/10 Good

ali

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 2 nights in Sep 2023

10/10 Excellent

seung

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2023

8/10 Good

MR

Stayed 1 night in Sep 2023

10/10 Excellent

Remi

Stayed 1 night in Sep 2023

10/10 Excellent

Inna

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good hotel for stopover.
Stayed 1 night in Aug 2023
Response from Artist on 29 Aug 2023
Thank you for answering our questionnaire about your recent stay at our property.Your presence with us is very important, and so are your comments. We hope you will come back soon to stay with us.Kind regardsThe reception team of theHotel Best Western Plus L'Artist

10/10 Excellent

Geoffroy

Stayed 3 nights in Jul 2023
Response from Artist on 29 Aug 2023
Thank you for answering our questionnaire about your recent stay at our property.Your presence with us is very important, and so are your comments. We hope you will come back soon to stay with us.Kind regardsThe reception team of theHotel Best Western Plus L'Artist

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best western Plus L’Artist review
Good size room well furnished,friendly reception staff Ideal location close to train station and available parking for rental car
Stayed 7 nights in Jul 2023
Response from Artist on 29 Aug 2023
Thank you for answering our questionnaire about your recent stay at our property.Your presence with us is very important, and so are your comments. We hope you will come back soon to stay with us.Kind regardsThe reception team of theHotel Best Western Plus L'Artist

10/10 Excellent

Thanh-Xuan

Stayed 1 night in Jul 2023
Response from Artist on 29 Aug 2023
Thank you for answering our questionnaire about your recent stay at our property.Your presence with us is very important, and so are your comments. We hope you will come back soon to stay with us.Kind regardsThe reception team of theHotel Best Western Plus L'Artist

8/10 Good

Lesley

Liked: Cleanliness, staff & service
Nice hotel and close to the shopping area
Stayed 1 night in Jul 2023
Response from Artist on 29 Aug 2023
Thank you for answering our questionnaire about your recent stay at our property.Your presence with us is very important, and so are your comments. We hope you will come back soon to stay with us.Kind regardsThe reception team of theHotel Best Western Plus L'Artist

10/10 Excellent

matthieu

Stayed 1 night in Jul 2023
Response from Artist on 29 Aug 2023
Thank you for answering our questionnaire about your recent stay at our property.Your presence with us is very important, and so are your comments. We hope you will come back soon to stay with us.Kind regardsThe reception team of theHotel Best Western Plus L'Artist

8/10 Good

Renata

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Spacious room & close to train station
Spacious rooms (especially in Europe, where rooms are usually tiny!!!) and close to train station (4min walk). Walkable to restaurants in the charming downtown area (about 20min walk).
Stayed 2 nights in Jun 2023

8/10 Good

LOIC

Stayed 1 night in Jun 2023

10/10 Excellent

Larry

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We had a very comfortable stay at the Artiste hotel. The cleaners were incredibly thorough and cleaned the room every day as if spring cleaned. Disappointed there was no dining or even lunch option, but the bar is always serviced by desk personnel and breakfast buffet was extensive. Everyone was so pleasant and helpful and language was never an issue.
Stayed 3 nights in Jun 2023

10/10 Excellent

Keith

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
We had an excellent stay. Everything was perfect. We will be back! Great hotel for a longer stay. The rooms are well appointed, clean, and very comfortable. Breakfast is great and location is perfect.
Stayed 2 nights in Jun 2023

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Chambre fantastique. Emplacement idéal par rapport à la gare , accueil chaleureux, décor somptueux
Stayed 1 night in May 2023

10/10 Excellent

Diana

Travelled with family
Liked: Staff & service, property conditions & facilities
Stayed 1 night in May 2023

10/10 Excellent

tseyu

Stayed 4 nights in May 2023

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Agréable et bien situé
Un hôtel agréable et bien situé. A conseiller.
Stayed 1 night in May 2023

10/10 Excellent

Amarendra, Naperville

Travelled with family
Liked: Cleanliness, staff & service
Good location. Friendly staff.

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 1 night in Mar 2023

10/10 Excellent

Bertrand

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2023

6/10 Okay

Julien

Stayed 1 night in Feb 2023

10/10 Excellent

Raphaël

Stayed 1 night in Feb 2023

10/10 Excellent

Erwan

Stayed 1 night in Feb 2023

10/10 Excellent

J-CLAUDE

Stayed 1 night in Feb 2023

10/10 Excellent

Kevin

Stayed 1 night in Feb 2023

10/10 Excellent

Bazinet

Stayed 1 night in Feb 2023

10/10 Excellent

PHILIPPE

Stayed 2 nights in Jan 2023

10/10 Excellent

Dimitri

Stayed 1 night in Nov 2022
Response from L'Artist Hôtel on 22 Jan 2023
Bonjour,Merci d'avoir partagé votre expérience au sein de notre hôtel.Votre présence parmi nous est très importante, tout comme vos commentaires. En nous faisant part de ce qui vous a plu pendant votre séjour, et en nous indiquant comment nous améliorer, vous nous aidez à vous offrir une expérience de qualité supérieure, à vous comme aux autres hôtes à l'avenir.Encore une fois merci d'avoir choisi notre hôtel pour votre séjour.Nous restons à votre écoute, bien cordialement,

2/10 Terrible

Ricardo, Brighton

Travelled with family and small children, Travelled with partner
Disliked: Staff & service, property conditions & facilities
Received a message on ebookers to say they didnt have a sheet for baby cot. When we got there, I was told that actually they didn't have the mattress...
Stayed 1 night in Oct 2022
Response from L'Artist Hôtel on 22 Jan 2023
Bonjour,Merci d'avoir partagé votre expérience au sein de notre hôtel.Votre présence parmi nous est très importante, tout comme vos commentaires. En nous faisant part de ce qui vous a plu pendant votre séjour, et en nous indiquant comment nous améliorer, vous nous aidez à vous offrir une expérience de qualité supérieure, à vous comme aux autres hôtes à l'avenir.Encore une fois merci d'avoir choisi notre hôtel pour votre séjour.Nous restons à votre écoute, bien cordialement,

10/10 Excellent

Felipe

Stayed 1 night in Jul 2022
Response from L'Artist Hotel on 11 Jul 2022
Hello Sir, Thank you for responding to our survey regarding your recent stay at our property. Your presence among us is very important, as are your comments. By telling us what you liked about your stay, and telling us how to improve, you help us provide a superior experience for you and other guests in the future. We hope you will come back to see us soon. Once again, thank you for taking the time to respond to our survey. We appreciate your loyalty to our brand. Cordially, Typhaine Customer relations service Best Western Plus L'Artist Hotel

6/10 Okay

N

Liked: Cleanliness, staff & service
Ok for a 1 night stop
Very welcoming and helpful on check in. Our French is not very good but between us and the receptionist we managed to understand each other's Franglais. Nice breakfast spread with plenty to chose from. Car parking was €10 in the underground car park opposite the hotel, so convenient enough. Unfortunately one of the radiators in our room cannot be turned off so I had to open the window to cool the room down a bit before sleeping and again in the morning. The bed was also rather uncomfortable - a bit lumpy - so not the best night's sleep.
Stayed 1 night in Dec 2021
Response from Typhaine on 5 Jan 2022
Bonjour, Merci d'avoir répondu à notre enquête concernant votre récent séjour dans notre établissement. Votre présence parmi nous est très importante, tout comme vos commentaires. En nous faisant part de ce qui vous a plu pendant votre séjour, et en nous indiquant comment nous améliorer, vous nous aidez à vous offrir une expérience de qualité supérieure, à vous comme aux autres hôtes à l'avenir. Nous espérons que vous reviendrez nous voir bientôt. Encore une fois, merci d'avoir pris le temps de répondre à notre enquête. Nous sommes sensibles à votre fidélité pour notre marque. Cordialement, Typhaine service relation client Best Western Plus L'Artist Hotel

8/10 Good

alexis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good overall
Stayed 2 nights in Nov 2021
Response from Typhaine on 24 Nov 2021
Bonjour Alexis, Merci d'avoir répondu à notre enquête concernant votre récent séjour dans notre établissement. Votre présence parmi nous est très importante, tout comme vos commentaires. En nous faisant part de ce qui vous a plu pendant votre séjour, et en nous indiquant comment nous améliorer, vous nous aidez à vous offrir une expérience de qualité supérieure, à vous comme aux autres hôtes à l'avenir. Nous espérons que vous reviendrez nous voir bientôt. Encore une fois, merci d'avoir pris le temps de répondre à notre enquête. Nous sommes sensibles à votre fidélité pour notre marque. Cordialement, Typhaine| L'Artist Hôtel

8/10 Good

SUNYOUNG

Stayed 1 night in Aug 2021

4/10 Poor

Nick

Travelled with family
Liked: Cleanliness, staff & service, room comfort
No car charging
No car charging even though advertised (just domestic wall socket that would not work with my charger). Only reason I picked that hotel. Otherwise very standard hotel (with good breakfast)
Stayed 1 night in Aug 2021

10/10 Excellent

Serge

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2021
Response from L'Artist Hotel on 6 Aug 2021
Merci à vous Au plaisir de vous recevoir une prochaine fois, Bien cordialement, L'Artist Hotel

8/10 Good

Kao-Ndzoua-Pang

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2021
Response from L'Artist Hotel on 4 Jun 2021
Merci à vous

10/10 Excellent

Agate A

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
47th birthday
The stay was to celebrate my Daughter's 47th birthday. Nothing negative to say.
Stayed 1 night in Mar 2021

10/10 Excellent

Jo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
1 Night stay
We literally slept here but room was clean and bright with nice bath/shower and lots of hot water. It had tea coffee kettle wardrobe with hanging, a hairdryer and comfy bed with ok pillows. Close to town centre. Only negative was Parking but that cost us €10 and the entrance exit was veryvery tight our door handles literally rubbing on the curve of wall to exit. We didnt have breakfast as up and away early but it sounded adequate €11 for a typical continental breakfast
Stayed 1 night in Aug 2020

10/10 Excellent

Christopher

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ideal location and Great Value
Ideally located, 5 minutes' walk from the railway station. Well-appointed room, good quality internet and friendly station.
Stayed 1 night in Jan 2020

10/10 Excellent

Russ, Raymond, NH

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were apprehensive about how we would be treated in France... especially with our language barrier. We couldn’t have been more wrong. All of the staff made us feel quite welcome. Very polite, very helpful. Kind people. Would gladly stay there again.
Stayed 1 night in Nov 2019

10/10 Excellent

richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Exactly want you would want in Tours
Going to hospital in Tours for an operation. Not good times but would always recommend this hotel, it is surprising in that there are more facilities than you would imagine. Remember that most small and medium hotels in France are horrible, cheap and nasty. The staff were excellent as we have found on previous stays at this hotel. The room was just fine the location also just fine, walkable to the city centre shops and all. When in Tours we will always stay there and recommend others do so as well. You will be very pleased.
Stayed 1 night in Nov 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very good, friendly staff helpfull and the rooms were very clean and well designed.
Stayed 1 night in Oct 2019

10/10 Excellent

Manuel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great
Stayed 1 night in Oct 2019

10/10 Excellent

Verified traveller

Stayed 1 night in Sep 2019

6/10 Okay

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Shower not good sprays over the floor. Soap dispenser empty. Glass in room not cleaned, had lipstick on it. Room being cleaned before we had checked out.
Stayed 1 night in Sep 2019