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Hi Rebecca,Thank you for taking the time to tell us about your experience at Microtel Inn & Suites by Wyndham Aurora. It is always a pleasure to receive positive feedback.I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at Microtel Inn and Suites by Wyndham, we continuously strive to exceed your expectations.Thank you again for sharing your experience, and we look forward to serving you in the future.Sincerely,Guy
I am sorry to hear we could not offer you an enjoyable stay. If you choose to rebook with us please mention your previous stay and we will be sure to do what we can to offer you a more positive experience.
6/10 Okay
Donna
25 May 2024
Donna
Stayed 1 night in May 2024
Response from Bryce on 28 May 2024
I am sorry to hear we could not offer you an enjoyable stay. If you choose to rebook with us please mention your previous stay and we will be sure to do what we can to offer you a more positive experience.
4/10 Poor
li
18 May 2024
Liked: Property conditions & facilities
Disliked: Staff & service
li
Stayed 1 night in May 2024
Response from Guy on 19 May 2024
Dear Li,Thank you for taking the time to share your experience at Microtel Inn & Suites by Wyndham Aurora. We appreciate your honest feedback as it helps us improve our services and become more efficient. I apologize for any inconvenience you may have experienced during your stay with us. Your feedback is valuable to us, and I am sorry to hear that we were unable to fully address your concerns during your stay.I have shared your feedback with our leadership team to ensure that we have the necessary guidelines in place to meet your expectations in the future.If you would like to discuss your stay further or provide additional feedback, please let me know the best way to contact you, or feel free to contact me directly at 365-809-4680 . Thank you again for sharing your experience, and we look forward to serving you better in the future.Sincerely,Guy
Dear Yan, Thank you for taking the time to tell us about your experience at Microtel Inn & Suites by Wyndham Aurora. It is always a pleasure to receive positive feedback. Here at Microtel Inn and Suites by Wyndham, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future Sincerely, Guy
Hi Edward,Thank you for taking the time to tell us about your experience at Microtel Inn & Suites by Wyndham Aurora. It is always a pleasure to receive positive feedback.I am particularly pleased that your stay met your expectations. I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at Microtel Inn and Suites by Wyndham, we continuously strive to exceed your expectations.Thank you again for sharing your experience, and we look forward to serving you in the future.Sincerely,Guy
Hello, Marlon: thanks for taking the time to post your review. Your recommendation means a great deal to us and we're glad you enjoyed your stay. Hope to see you again soon!
2/10 Terrible
Matt
5 May 2024
Matt
Stayed 1 night in May 2024
Response from Bryce on 28 May 2024
I am sorry to hear we could not offer you an enjoyable stay. If you choose to rebook with us please mention your previous stay and we will be sure to do what we can to offer you a more positive experience.
Hello, Iraklis: thanks for taking the time to share your feedback – we're glad you enjoyed your stay at Microtel Aurora. We look forward to seeing you again real soon!
Hello, Andreas: Thanks for taking the time to share your review of Microtel Aurora. Our team is working hard to make sure your next stay is a 5 out of 5 – hope to see you soon!
Hi, Sara: Thanks for taking time to share about your experience at Microtel Aurora; we're glad you enjoyed your stay. We're working hard to make your next visit a 5 out of 5 – see you soon!
10/10 Excellent
Delia
Travelled with group
29 Apr 2024
Liked: Cleanliness
Clean big rooms friendly and helpful staff
Delia
Stayed 1 night in Apr 2024
Response from Kevin on 29 Apr 2024
Hi, Delia: Thanks for taking the time to post a review – we're glad you enjoyed your time with us and that our team at Microtel Aurora helped make your stay a great one. Looking forward to having you back with us soon!
10/10 Excellent
Deborah, Toronto
29 Apr 2024
Deborah
Stayed 1 night in Apr 2024
Response from Guy on 19 May 2024
Dear Deborah,Thank you for taking the time to tell us about your experience at Microtel Inn & Suites by Wyndham Aurora. It is always a pleasure to receive positive feedback.I will share your feedback with our team, who I am certain will be encouraged by your review. Here at Microtel Inn and Suites by Wyndham, we continuously strive to exceed your expectations.Thank you again for sharing your experience, and we look forward to serving you in the future.Sincerely,Guy
Hi Pejman, We are very happy to see that you have enjoyed our hospitality. Thank you for your positive review, we are honored to have you hopefully we will see more of you. Looking forward for your next arrival. Sincerely, Aman
Hello, Yan: It is always a pleasure to receive positive feedback. Thanks for taking time to share your review! We're glad you enjoyed your stay and look forward to having you back with us.
Hello, Cynthia: glad the kids loved the pool – who doesn't love a waterslide! Thanks for taking time to share your review; we hope to see you again soon.
Very nice area and safe. Located next to a police station
Richard
Stayed 1 night in Apr 2024
Response from Kevin on 24 Apr 2024
Hi, Richard: Glad you enjoyed your stay with us, and thanks for sharing your impression of the hotel. We hope to have you back with us next time you're in town.
Unfortunately found our room noisy. Doors banging, lifts etc and noise from hallway in general. Needs soft close toilet seats too. Other than that, clean, staff helpful and what we needed for a one night stay in Aurora.
Wendy
Stayed 1 night in Apr 2024
Response from Guy on 21 Apr 2024
Dear Wendy,Thank you for taking the time to tell us about your experience at Microtel Inn & Suites by Wyndham Aurora. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.Your feedback is very important to us, and I am saddened to hear about the noise disturbances caused by the hockey teams and that we were not able to resolve this concern while at the property. Rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences.Thank you again for sharing your experience, and we look forward to serving you in the future.Sincerely,Guy
10/10 Excellent
Joana
19 Apr 2024
Joana
Stayed 1 night in Apr 2024
Response from Hotel Management on 11 May 2024
Hello, Joana: thanks for taking the time to share your feedback – we're glad you enjoyed your stay at Microtel Aurora. We look forward to seeing you again real soon!
Enjoyed the pool and hot tub. Walked to the Keg for dinner. Breakfast is okay.
Carol
Stayed 1 night in Apr 2024
Response from Aman on 21 Apr 2024
Hello Carol,Thank you for choosing to stay with us! We're thrilled to hear that you enjoyed our pool and hot tub, as well as your dining experience at The Keg. We appreciate your feedback regarding breakfast, and we'll certainly take it into consideration as we strive to enhance our offerings for future guests. We hope to have the opportunity to welcome you back again soon!
Dear Yan,Thank you for taking the time to tell us about your experience at Microtel Inn & Suites by Wyndham Aurora. It is always a pleasure to receive positive feedback. Here at Microtel Inn and Suites by Wyndham, we continuously strive to exceed your expectations.Thank you again for sharing your experience, and we look forward to serving you in the future.Sincerely,Guy
10/10 Excellent
Andrew
Travelled with family
14 Apr 2024
Liked: Amenities
Very friendly staff!
Andrew
Stayed 1 night in Apr 2024
Response from Guy on 16 Apr 2024
Dear Andrew,Thank you for taking the time to tell us about your experience at Microtel Inn & Suites by Wyndham Aurora. It is always a pleasure to receive positive feedback. Here at Microtel Inn and Suites by Wyndham, we continuously strive to exceed your expectations.Thank you again for sharing your experience, and we look forward to serving you in the future.Sincerely,Guy
10/10 Excellent
Joana
13 Apr 2024
Liked: Cleanliness
Joana
Stayed 1 night in Apr 2024
Response from Guy on 16 Apr 2024
Dear Joana,Thank you for taking the time to tell us about your experience at Microtel Inn & Suites by Wyndham Aurora. It is always a pleasure to receive positive feedback. Here at Microtel Inn and Suites by Wyndham, we continuously strive to exceed your expectations.Thank you again for sharing your experience, and we look forward to serving you in the future.Sincerely,Guy
10/10 Excellent
Karen
Travelled with family
8 Apr 2024
Clean great service.
Karen
Stayed 2 nights in Apr 2024
Response from Guy on 9 Apr 2024
Dear Karen,Thank you for taking the time to tell us about your experience at Microtel Inn & Suites by Wyndham Aurora. It is always a pleasure to receive positive feedback.Here at Microtel Inn and Suites by Wyndham, we continuously strive to exceed your expectations.Thank you again for sharing your experience, and we look forward to serving you in the future.Sincerely,Guy MuchineutaGuest Services SupervisorMicrotel Inn & Suites Aurora
Dear AmberThank you for taking the time to tell us about your experience at Microtel Inn & Suites by Wyndham Aurora. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.It was an uncommon instance and we’ll do better in the future. We would love to make things right if you give us another chance.Sincerely,Guy
Dear Allan, Thank you for taking the time to tell us about your experience at Microtel Inn & Suites by Wyndham Aurora. It is always a pleasure to receive positive feedback. Here at Microtel Inn and Suites by Wyndham, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future. Sincerely, Brenda
The property is quite new, the pool and common areas are very clean and the rooms were well appointed.
Great value when considering cost versus amenities!
Jeff
Stayed 1 night in Mar 2024
Response from Guy on 3 Apr 2024
Dear Jeff,Thank you for taking the time to tell us about your experience at Microtel Inn & Suites by Wyndham Aurora. It is always a pleasure to receive positive feedback. I am particularly pleased that you found our facilities and services to have met your expectations. I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at Microtel Inn and Suites by Wyndham, we continuously strive to exceed your expectations.Thank you again for sharing your experience, and we look forward to serving you in the future.Sincerely,Guy
It was a nice hotel but it was noisy all night. Kids running in the halls all night. Doors slamming and kids in and out running in the halls. Couldnt sleep. Also no soap in shower dispencer. Hard to call desk when you are alredy in the shower. I understand kids and excitement but the quiet hours were not respected. Terrible sleep.
Patricia
Stayed 1 night in Mar 2024
Response from Guy on 9 Apr 2024
Thank you for taking the time to tell us about your experience at Microtel Inn & Suites by Wyndham Aurora. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.It was an uncommon instance and we’ll do better in the future. We would love to make things right if you give us another chance.Sincerely,Guy
Dear Gloria,Thank you for taking the time to tell us about your experience at Microtel Inn & Suites by Wyndham Aurora. It is always a pleasure to receive positive feedback. Here at Microtel Inn and Suites by Wyndham, we continuously strive to exceed your expectations.Thank you again for sharing your experience, and we look forward to serving you in the future.Sincerely,Guy
The guy at reception was very coordinating and friendly.
PARMINDER
Stayed 2 nights in Mar 2024
Response from Guy on 30 Mar 2024
Dear Parminder,Thank you for taking the time to tell us about your experience at Microtel Inn & Suites by Wyndham Aurora. It is always a pleasure to receive positive feedback. I am particularly pleased that you found our front desk staff to have met your expectations. I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at Microtel Inn and Suites by Wyndham, we continuously strive to exceed your expectations.Thank you again for sharing your experience, and we look forward to serving you in the future.Sincerely,Guy
6/10 Okay
Laura
30 Mar 2024
Liked: Cleanliness, staff & service
Laura
Stayed 1 night in Mar 2024
Response from Guy on 3 Apr 2024
Dear Laura,Thank you for taking the time to tell us about your experience at Microtel Inn & Suites by Wyndham Aurora. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.I am saddened to hear that, you didn't have a great experience in our hotel. Our mission is to provide excellent guest experiences. We have taken your feedback on board, and we will strive to make improvements accordingly. Here at Microtel Inn and Suites by Wyndham, we continuously strive to meet your needs and expectations.We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.Sincerely,Guy
Dear Leah,Thank you for taking the time to tell us about your experience at Microtel Inn & Suites by Wyndham Aurora. It is always a pleasure to receive positive feedback. I am particularly pleased that you found our staff to have met your expectations. I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at Microtel Inn and Suites by Wyndham, we continuously strive to exceed your expectations.Thank you again for sharing your experience, and we look forward to serving you in the future.Sincerely,Guy
Dear Leah,Thank you for taking the time to tell us about your experience at Microtel Inn & Suites by Wyndham Aurora. It is always a pleasure to receive positive feedback. I am particularly pleased that you found our facilities, services, and front desk staff to have met your expectations. I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at Microtel Inn and Suites by Wyndham, we continuously strive to exceed your expectations.Thank you again for sharing your experience, and we look forward to serving you in the future.Sincerely,Guy
10/10 Excellent
farzan
25 Mar 2024
farzan
Stayed 5 nights in Mar 2024
Response from Guy on 30 Mar 2024
Dear Farzan,Thank you for taking the time to tell us about your experience at Microtel Inn & Suites by Wyndham Aurora. It is always a pleasure to receive positive feedback.Here at Microtel Inn and Suites by Wyndham, we continuously strive to exceed your expectations.Thank you again for sharing your feedback, and we look forward to serving you in the future.Sincerely,Guy
Microtel provides great amenities for people travelling with families and pets. We loved the room and the amenities in the common areas. The staff were super friendly and helpful. My only complaint was that the water temperature of the pool was much too cold, but the hot tub was lovely.!
Beatrice
Stayed 2 nights in Mar 2024
Response from Guy on 30 Mar 2024
Dear Beatrice,Thank you for taking the time to tell us about your experience at Microtel Inn & Suites by Wyndham Aurora. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.Your feedback is very important to us, and I am saddened to hear that our pool temperature was cold. Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. Here at Microtel Inn and Suites by Wyndham, we continuously strive to meet your needs and expectations.We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.Sincerely,Guy
6/10 Okay
Mike
Travelled with partner
24 Mar 2024
Liked: Cleanliness, staff & service
Not thqe bigqgqest fan of a small room with a very low toilet ....buffet needed work, unlabeled1 items not covod friendly
Mike
Stayed 1 night in Mar 2024
Response from Guy on 30 Mar 2024
Dear Mike,Thank you for taking the time to tell us about your experience at Microtel Inn & Suites by Wyndham Aurora. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.Your feedback is very important to us, and I am saddened to hear that our breakfast didn't meet your expectations. Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. Here at Microtel Inn and Suites by Wyndham, we continuously strive to meet your needs and expectations.We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.Sincerely,Guy
6/10 Okay
Mike
Travelled with partner
24 Mar 2024
Liked: Cleanliness, staff & service
Toilet was way too low, room very small. Tv very limited had to buy a fire stick,...breakfast buffet not great (unlabeled stuff sitting out, hours odd, food mediocre.
Mike
Stayed 3 nights in Mar 2024
Response from Guy on 25 Mar 2024
Dear Mike,We appreciate you sharing the concerns you encountered during your recent stay at our property. Reviews like yours give us an opportunity to address areas of improvement. Your feedback is very important to us, and I am saddened to hear that our breakfast didn't meet your expectations. Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. We take great pride in our hotel's service, and I'm always looking for ways to enhance those services, identify training opportunities, and provide an outstanding guest experience. We appreciate your feedback, and it is our hope that you will give us the opportunity to better serve you in the future.Sincerely,Guy
8/10 Good
Zen
24 Mar 2024
Liked: Cleanliness, staff & service
Toilet seat didn’t stay up, noise in hallway
Zen
Stayed 1 night in Mar 2024
Response from Guy on 30 Mar 2024
Dear Zen,Thank you for taking the time to tell us about your experience at Microtel Inn & Suites by Wyndham Aurora. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.I am saddened to hear that, you didn't have a great experience in our hotel due to noise in the hallway. Our mission is to provide excellent guest experiences. We have taken your feedback on board, and we will strive to make improvements accordingly. Here at Microtel Inn and Suites by Wyndham, we continuously strive to meet your needs and expectations.We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.Sincerely,Guy
8/10 Good
Sarah
24 Mar 2024
Sarah
Stayed 1 night in Mar 2024
Response from Guy on 16 Apr 2024
Dear Sarah,Thank you for taking the time to tell us about your experience at Microtel Inn & Suites by Wyndham Aurora. It is always a pleasure to receive positive feedback. Here at Microtel Inn and Suites by Wyndham, we continuously strive to exceed your expectations.Thank you again for sharing your experience, and we look forward to serving you in the future.Sincerely,Guy
Dear Paula,Thank you for taking the time to tell us about your experience at Microtel Inn & Suites by Wyndham Aurora. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.Your feedback is very important to us. It is deeply troubling to hear of your negative experience with us during your stay and our team would like to get to the bottom of this problem as quickly as possible. you can reach out to us on 3658094680 or gss@microtelaurora.com . Here at Microtel Inn and Suites by Wyndham, we continuously strive to meet your needs and expectations.We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.Sincerely,Guy
10/10 Excellent
Janna
16 Mar 2024
Liked: Cleanliness
Janna
Stayed 1 night in Mar 2024
Response from Guy on 21 Mar 2024
Thank you for taking the time to post a review of our property. We are so happy to hear that you enjoyed your time at Microtel Inn & Suites by Wyndham Aurora. Our goal is always to exceed your expectations! If there’s anything we can help you with during your next visit, please don’t hesitate to let us know. We hope to see you again soon! Sincerely,Guy
Response from Christopher - AGM Microtel Aurora on 17 Mar 2024
Hi James, Thank you for leaving us a positive rating of our hotel. We hope to see you soon on your next trip to the area. Christopher AGM Microtel Aurora
This was the most amazing hotel ive ever stayed at. It was clean, cheap, convenient, and super comfortable. Most of all, my daughter loved the pool and slide.
Michel
Stayed 2 nights in Mar 2024
Response from Christopher - AGM Microtel Aurora on 12 Mar 2024
Hi Michel, WOW, what an amazing review of our hotel. I am happy to know that our team has created an everlasting impression of our hotel. We hope to see you on your next trip to the area. Christopher - AGM Microtel Aurora
10/10 Excellent
Dakota
Travelled with family, Travelled with family and small children
My kids love the water slide pool area. Although we didnt take advantage of the breakfast each day, its a nice option. Parking is plentiful. Staff is nice! Room was very good!
Allan
Stayed 3 nights in Mar 2024
Response from Christopher - AGM Microtel Aurora on 11 Mar 2024
Hi Allan, WOW, what an amazing review of our hotel. We're happy to know that you and your family had a blast at our hotel. We hope to see you on your next trip to Aurora. Christopher - AGM Microtel Aurora
4/10 Poor
Mohammad
6 Mar 2024
Liked: Cleanliness, staff & service
Mohammad
Stayed 1 night in Mar 2024
Response from Christopher - AGM Microtel Aurora on 9 Mar 2024
Hi Mohammad,Thank you for sharing your feedback. We're sorry to hear that your experience has not met your expectations. Please feel reach to reach out to us directly to discuss your concerns. Christopher - AGM Microtel Aurora