Reception

Reviews of APA Hotel Tokyo-Kudanshita

3 out of 5
APA Hotel Tokyo-Kudanshita
1-4-7, Iidabashi, Chiyoda-ku, Tokyo, Tokyo-to

Reviews

8.0

Very good

Rating 10 - Excellent. 213 out of 709 reviews" "
Rating 8 - Good. 305 out of 709 reviews" "
Rating 6 - Okay. 135 out of 709 reviews" "
Rating 4 - Poor. 42 out of 709 reviews" "
Rating 2 - Terrible. 14 out of 709 reviews" "

8.2/10

Cleanliness

8.0/10

Staff & service

8.2/10

Amenities

7.8/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Jalen

Liked: Cleanliness, staff & service, property conditions & facilities
cleqn
Stayed 5 nights in Mar 2024
Response from フロント 田中 on 10 Apr 2024
Thank you for using APA Hotel Tokyo Kudanshita. All of our staff are very happy to hear that you praised the cleanliness of our rooms. We will continue to work hard every day to be a hotel that our customers choose. We look forward to your next visit.Front Tanaka

10/10 Excellent

Takayuki

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from フロント 中村 on 17 Apr 2024
クチコミにご投稿いただき誠にありがとうございます。また高評価いただけたこと大変うれしく思います。今後ともアパホテル〈東京九段下〉をご利用頂けましたら幸いでございます。お客様のまたのご来館を心よりお待ちしております。

4/10 Poor

Scott

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
I looked at 3 rooms and all of them are in bad condition, old building, needs renovation. Walls and carpet are dirty. This is a 2 star hotel at best. Staff were friendly!
Response from JO / Receptionist on 2 Apr 2024
Thank you for staying at APA Hotel TOKYO-KUDANSHITA.We are happy to receive your compliments regarding our staff's customer service.However, we are very sorry that you were not satisfied with the room. We will share your feedback with our cleaning staff and strive to provide a comfortable space for you to spend your time.Thank you very much for your valuable contribution.

2/10 Terrible

Sakshi

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Not clean and no space
Stayed 2 nights in Mar 2024
Response from Front Tanaka on 30 Mar 2024
Thank you for using APA Hotel Tokyo Kudanshita. However, we are very sorry that you were not satisfied with your stay. We would like to share this information with the cleaning staff as soon as possible and review our cleaning methods. Thank you for taking the time out of your busy schedule to write a review. We look forward to your next visit.

10/10 Excellent

Stephanie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was in a nice area where everything was quiet but still able to enjoy everything by nearby. It was also near the train station which made everything more convenient. Would definitely come back!
Stayed 3 nights in Mar 2024
Response from Front Tanaka on 28 Mar 2024
Thank you for using APA Hotel Tokyo Kudanshita. All of our staff are very happy to know that you were satisfied with your stay. We hope that you will use our hotel again when you visit Japan. We look forward to your next visit.

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Oct 2023
Response from フロント 三浦 on 20 Oct 2023
この度はアパホテル〈東京九段下〉にご宿泊いただきまして誠にありがとうございます。ご滞在を満喫いただきまして大変嬉しく思います。これからもお客様に満足頂けるホテルを目指し、日々精進して参ります。また当館をご利用いただけましたら、幸いでございます。お客様のまたのご来館を心よりお待ちしております。

10/10 Excellent

Fernan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location from train stations, eatery and the Nippon Budokan. Staff and room is great as always.
Stayed 1 night in Aug 2023
Response from フロント阿部 on 31 Aug 2023
Thank you for using APA Hotel Tokyo Kudanshita. We are very happy to receive your compliments about our hotel. We will continue to make every effort to meet the expectations of our customers. Thank you for posting a review while you are busy. looking forward to seeing you coming again.

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
the staff were ver polite and helpful. thank yo
Stayed 1 night in Jun 2023
Response from フロント 叶 on 12 Jun 2023
Thank you for using APA Hotel Tokyo Kudanshita.Thank you for your kind words about our staff.We hope that you will choose our hotel when you come to Japan again.Front desk  叶

8/10 Good

Satoru

Stayed 1 night in Jun 2023
Response from フロント 叶 on 28 Jun 2023
この度はアパホテル〈東京九段下〉をご利用いただき誠にありがとうございます。ご滞在中は、ゆっくりとお寛ぎいただけましたでしょうか。ご満足頂ける客室提供に、日々励んでおりますがご不満な点やご希望等ございましたら、お気兼ねなくお申し付け頂けますと幸いです。今後もお客様に寄り添った接客や清掃に心がけてまいりますので、お近くへお越しの際は当館をお選びいただけます様願っております。お忙しい中時間を割いてご投稿いただき、ありがとうございました。お客様からいただきました高評価に驕らず、邁進してまいります。お客様にまたお会い出来ます日を、スタッフ一同心待ちしております。

8/10 Good

Harleen

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet neighborhood,5 min walk to subway
Stayed 4 nights in Mar 2023
Response from reception Kano on 3 Apr 2023
Thank you for booking APA Hotel 〈Tokyo Kudanshita〉.We are glad that you were satisfied with your stay.Our hotel is close to both Iidabashi Station and Kudanshita Station, and has been well received for its good access to major stations.Also, when you come to Tokyo, we would appreciate it if you could use our hotel.

10/10 Excellent

Sasawat

Liked: Cleanliness, staff & service, property conditions & facilities
Easy to reach from Narita Airport (NRT); take 1 long non-stop ride via Narita Express to Tokyo station then transit to the Tozai Line (local train) at Otemachi Station to Kudanshita Station for just a few more stops then walk 400m to the hotel which is right in the front of the street.
Stayed 1 night in Mar 2023
Response from NAKAMURA on 19 Mar 2023
Thank you for staying at APA Hotel Tokyo Kudanshita. The convenience of transportation has been well received. We are looking forward to seeing you again.

10/10 Excellent

Paul

Stayed 2 nights in Feb 2023
Response from フロント 叶 on 3 Mar 2023
この度はアパホテル〈東京九段下〉をご利用いただき誠にありがとうございます。ご滞在中、ご満足いただけたご評価をいただき痛み入ります。今後もお客様にご満足頂けるにアパホテル〈東京九段下〉として、日々精進してまいります。お忙しい中時間を割いてご投稿いただき、ありがとうございました。お気づきになりました点、ご要望等ございましたらお気兼ねなくお申し付け下さいませ。お客様からいただくご意見が、より良いホテルへの一歩だと思っております。お客様にまたお会いできます日を、スタッフ一同お待ちしております。

8/10 Good

Philip, Kyoto

Business traveller
Liked: Cleanliness, property conditions & facilities
This hotel is well-located and good for a short business or sight seeing trip to Tokyo.
Stayed 2 nights in Jan 2023
Response from Front Desk Miura on 23 Jan 2023
Thank you for staying at APA Hotel Tokyo Kudanshita. We are very honored to hear that you had a comfortable stay during your stay. We will continue to strive to improve quality so that you will choose us. We are looking forward to seeing you again.

8/10 Good

Maiko

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2022
Response from フロント 風戸 on 26 Feb 2022
この度はアパホテル〈東京九段下〉にご宿泊いただき誠にありがとうございます。今後もより多くのお客様に選ばれるホテルになるよう努めて参りますので、今後とも宜しくお願い致します。

10/10 Excellent

Eugenia

Stayed 3 nights in Jan 2020

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities
The room was nice and looked cosy, but the problem was that the pillows was long and thin and was hard to sleep on. The bed on the other hand was on of the best we had slept on during our trip. The bathroom was nice and it was a big bath. Overall it was a good place.
Stayed 10 nights in Nov 2019

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The breakfast was really great. The staff was helpful.
Stayed 2 nights in Oct 2019

6/10 Okay

Ray, Torrance, California

Liked: Amenities
The check in staff was not very friendly other staff members were very helpful
Stayed 2 nights in Oct 2019

6/10 Okay

Arnita

Business traveller
Disliked: Room comfort
Stayed 4 nights in Aug 2019
Response from フロント 丸岡 on 31 Aug 2019
この度はアパホテル<東京九段下>にご滞在頂き誠にありがとうございます。 また口コミへの投稿重ねてお礼申し上げます。 これからもお客様が快適にお過ごし頂ける様精進して参ります。 またのご宿泊を心よりお待ちしております。

10/10 Excellent

Elliot

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Aug 2019
Response from フロント 丸岡 on 31 Aug 2019
この度はアパホテル<東京九段下>にご滞在頂き誠にありがとうございます。 また口コミへの投稿重ねてお礼申し上げます。 これからもお客様が快適にお過ごし頂ける様精進して参ります。 またのご宿泊を心よりお待ちしております。

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A nice hotel but more "kaizen" (improvement)......
During room cleaning in the morning, it is better not to leave all the room doors opened. The rooms are expected to be done one by one. When the cleaning is done, the door is expected to close immediately. One thing is also very much important, it is expected to keep as quiet as possible during room cleaning. It is because there are still customers being taking rest and do not expect to be disturbed by those noise. And the corridor looks very much messy during room cleaning as the maids just dump all the used towels, clothes and etc on the corridor. I really hope that APA will keep "kaizen" in the days ahead as overall it is still one of my favourite hotel in the area. All the best and success. 頑張ってください! ダニエル
Stayed 28 nights in May 2019
Response from Reeptionist on 27 Jun 2019
Thank you for using APA Hotel<Tokyo-Kudanshita>. We apologize for any inconveniences caused regarding the matter mentioned. Geater care will be taken during cleaning hours, so as not to disturb any other guests still within their rooms. One note however, is that the each door needs to be opened for the purpose of ventilation, as the corridors do not have windows to do so. We hope to have your understanding in this matter. Please do consider using as again.

8/10 Good

Kurt

Liked: Cleanliness, staff & service, property conditions & facilities
Asian Vacation
I think if you used to Japanese hotels this place is is just fine as a foreigner it’s quite a shock to your system. It’s the smallest room with a toilet and shower the size of a airplane washroom I ever been in.The staff is friendly but reserved. Thank you to the reception girl for helping me set up my SIM card. Location is god with many small restaurants in the neighbourhood and subway station is only a few minutes away. Take the airport limousine bus to the grand palace hotel and walk 100 meters to the hotel. Breakfast was awesome with a choice of 3 typical Japanese set meals, delicious.
Stayed 5 nights in May 2019
Response from Reeptionist on 27 Jun 2019
Thank you for using APA Hotel <Tokyo-Kudanshita>. We appreciate your generous and honest feedback. Our hotel is designed to be environmentally friendly by providing relatively small, maybe, but sufficient facilities for businessmen, and other users. We hope to make up for any inconveniences with our services and our location. Please do consider using as ugain in the future. We hope to see you again soon.

10/10 Excellent

Christopher Job

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very comfortable twin bed and the room was really spacious. We received Excellent service with checkin and check out times lasting less than 2 mins. Highly Recommended.
Stayed 1 night in May 2019
Response from Receptionist on 26 Jun 2019
Thank you for using APA Hotel <Tokyo-Kudanshita>. We appreciate your kind and honest feedback. We hope you enjoyed your stay, and look forward to seeing you in the future.

8/10 Good

Verified traveller

Stayed 2 nights in Apr 2019
Response from フロント 鈴木 on 3 May 2019
この度はアパホテル<東京九段下>にご滞在頂き誠にありがとうございます。 また口コミへの投稿重ねてお礼申し上げます。 お客様が快適にお過ごし頂ける様精進して参ります。 またのご宿泊を心よりお待ちしております。

2/10 Terrible

Verified traveller

Stayed 6 nights in Mar 2019
Response from フロント 鈴木 on 30 Apr 2019
この度はアパホテル<東京九段下>をご利用頂き誠にありがとうございます。 また口コミへの投稿重ねてお礼申し上げます。 お客様に快適にお過ごし頂ける様精進して参ります。 またのご宿泊を心よりお待ちしております。

6/10 Okay

Verified traveller

Liked: Cleanliness
Disliked: Staff & service, room comfort
Apa is Apa
Apa does what it says on the tin. It is a business hotel for salary men, not really meant for more than a nights stay. The room was tiny, bathroom was tiny, and the service was fairly poor (tiny iron, no tips for restaurants or nearby gym), but you can't really expect it. They also stop sevicong your room after a few days. Fair enough. Seeing the face of Apa Hotel's "shacho" everywhere is a little disturbing. But so it goes.
Stayed 6 nights in Mar 2019
Response from フロント 鈴木 on 3 May 2019
この度はアパホテル<東京九段下>にご滞在頂き誠にありがとうございます。 また口コミへの投稿重ねてお礼申し上げます。 客室に関しまして不快な思いをさせてしまい誠に申し訳ございません。アパホテルの浴室は卵型で節水に適したコンパクトなつくりとなっております。 客室は快適にお過ごしいただけるようにエコのつくりとなっております。 この度はお客様のご期待に添えず申し訳ございません。 またのご宿泊を心よりお待ちしております。

8/10 Good

Myung Ho

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2019
Response from フロント 丸岡 on 23 Mar 2019
この度はアパホテル東京九段下にご宿泊頂き誠にありがとうございます。またのお待ち心からお待ちしております。

10/10 Excellent

Daniela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Mar 2019
Response from フロント 丸岡 on 22 Mar 2019
この度はアパホテル東京九段下にご宿泊頂き誠にありがとうございます。またのお待ち心からお待ちしております。

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2018
Response from フロント 丸岡 on 27 Jan 2019
この度はアパホテル<東京九段下>にご宿泊頂き誠にありがとうございます。またのご宿泊心からお待ちしております。

8/10 Good

Phil, Japan

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. clean. No view from the window. good washroom.
Stayed 3 nights in Nov 2018
Response from maruoka on 19 Feb 2019
Thank you for staying in apahotel tokyo kudannshita. I'm wating for your visit.

6/10 Okay

Verified traveller

Disliked: Room comfort
Nothings special
3 pm check in no exceptions, but will store luggage. Tiniest rooms..suitcase either blocks door or on bed, feet and head hit wall in bed and breakfast is possibly the worst ever, how do you screw up cold rice. Crappy but clean room with okay location. Window opens in to provide clearance to next building.
Stayed 1 night in Nov 2018

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location, good price
The location of the hotel is great, easy access to a lot of major tourist attractions via the train. The hotel room itself is a little small, but seems to be typical in Tokyo. This is our second times staying in the hotel, and we were satisfied with our stay. There are restaurants and convenience stores nearby, which is helpful when you want a late night snack or breakfast before you start your sightseeing day.
Stayed 6 nights in Oct 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Good location, nice staff. Rooms small but as expected for the price point.
Stayed 3 nights in Oct 2018

8/10 Good

Glenn, Honolulu

Liked: Cleanliness, staff & service
Stayed 1 night in Oct 2018
Response from フロント 浅野 on 25 Oct 2018
この度はアパホテル<東京九段下>をご利用いただきまして誠にありがとうございます。 また高い評価を頂きましたこと大変恐縮しております。 これからも、清潔で快適なホテルづくりを目指して参ります。 それではお客様のまたのご来館心よりお待ち致しております。

8/10 Good

Hasanur, Dhaka, Bangladesh.

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 9 nights in Sep 2018
Response from フロント 浅野 on 25 Oct 2018
この度はアパホテル<東京九段下>にご宿泊頂きまして誠にありがとうございます。 また高い評価を頂きましたこと大変恐縮しております。 これからも、お客様により快適な空間をお届け出来る様、スタッフ一同精進して参ります。 それでは、お客様のまたのご来館心よりお待ち致しております。

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2018
Response from フロント 浅野 on 25 Oct 2018
この度はアパホテル<東京九段下>をご利用頂きまして誠にありがとうございます。 また高い評価を頂きましたこと大変恐縮しております。 これからも、全スタッフ精進して努めて参ります。 それではお客様のまたのご来館心よりお待ち致しております。

8/10 Good

Verified traveller

Basic small rooms at a good value
This hotel is very basic with very small rooms. But they were clean and efficient. The wifi worked well and the location was good. And the price is much lower than most places in Tokyo.
Stayed 1 night in Sep 2018
Response from Receptoin Asano on 12 Oct 2018
Thank you very much for using Apa Hotel from several hotels this time. We are very pleased about the rooms that were small but efficient and praised, and the things we were comfortable with. From now on, the hotel staff will cooperate on a daily basis so that APA Hotel can make a leap in the world, we will strive to provide more comfortable space. Well then, we will be waiting for you from the next visit.

4/10 Poor

Giuseppe

Liked: Staff & service, property conditions & facilities
Disliked: Room comfort
Never stay this hotel again
There were stairs up to the lobby. Please make slope for those who has a suitcase. The room is so small and I saw only wall of the next building from the window. I felt like I was in a jail. That's why I couldn't sleep well. And it was so inconvinient to go to Haneda as I took a 10.30am flight. There was no limousine bus to go to Haneda from the nearest big hotel.
Response from Watanabe/Receptionist on 16 May 2018
Thank you for staying APA HOTEL and your review. We are sorry you felt like you were in a jail. Your comment will make our hotel better. Best regards

8/10 Good

Winston, Singapore

Liked: Cleanliness, staff & service, property conditions & facilities
Centre of Tokyo
Located near centre of Tokyo. Walking distance to imperial palace and chidorifugchi which are good spots for Sakura viewing. Many small dining places and convenience stores near hotel. 1 min walk to grand palace hotel which have limousine airport transfer.
Stayed 6 nights in Mar 2018
Response from Watanabe/Receptionist on 16 May 2018
Thank you for staying APA HOTEL . We are glad to read your kind review. We also happy that your staying was nice. About the mattress and the pillows,your comment will make our hotel better. We are looking forward to see you near future. Regard

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Easy access
I stayed there because this hotel is located near the shuttle bus stop from Haneda airport. I don't need to get on any train.
Stayed 1 night in Jan 2018
Response from Suzuki/Reseptionist on 10 Apr 2018
Thank you very much for staying with us here APA HOTEL<Tokyo-Kudanshita>and your kind review about our hotel’s location. Our hotel is located in 3 minutes walking distance from Kudanshita station and easy to get to Shibuya or Oshiage(Skytree) where is a good place to shopping. We certainly hope that your time at the APA HOTEL <Tokyo-Kudanshita>was a great one and look forward to welcoming you back very soon. Warm Regards,

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Response from フロント 丸岡 on 28 Feb 2019
この度はアパホテル東京九段下にご宿泊頂き誠にありがとうございます。またのご来館心よりお待ち申し上げております。

8/10 Good

Patti, Ottawa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location
Very clean and comfortable room. Great shower and bed. Pillows were flat but not a huge deal. Location was terrific - close to subway and Imperial Palace. A bit expensive but was there during Golden Week.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel in a good location near(ish) to train
Liked the hotel. Bed was comfy, shower was good, but the room was absolutely tiny, we could barely fit our suitcases.

6/10 Okay

raymundo

Liked: Cleanliness, property conditions & facilities, room comfort
Bad service
Laundry was terrible. It was late. Wifi was terrible it did not work most of the time and had no assistance from the staff.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Clean but really small hotel 10 min walk to subway
Overall, hotel was clean and utilities were nice and easy to use. Just super tight and not spacious. Perfect for single travelers or small couples. Would not recommend for families or with lots of luggage. Be careful selecting rooms "with view." Ours only had a window that overlooked the adjacent building.

8/10 Good

Mati

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Super clean but killing bed
The hotel is super in every sense but the bed is too soft. It was literally hurting my back and the fluffy blanket is suitable for sleeping in the Arctic wilderness.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Safe and clean place.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Response from フロント 丸岡 on 26 Apr 2020
この度はアパホテル東京九段下にご宿泊頂き誠にありがとうございます。またのご来館心よりお待ち申し上げております。

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Response from フロント 丸岡 on 26 Apr 2020
この度はアパホテル東京九段下にご宿泊頂き誠にありがとうございます。また機会がございましたら是非お待ち致しております。

10/10 Excellent

Leslye

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great last minute overnight stay.
We thoroughly enjoyed our overnight stay. It was close to the Imperial Palace grounds. The price was great for last minute plans.