Desk, iron/ironing board, free cots/infant beds, rollaway beds

Reviews of The Senator Hotel & Conference Centre Timmins

3.5 out of 5
The Senator Hotel & Conference Centre Timmins
14 Mountjoy Street South, Timmins, ON

Reviews

7.2

Good

Rating 10 - Excellent. 278 out of 1005 reviews" "
Rating 8 - Good. 339 out of 1005 reviews" "
Rating 6 - Okay. 170 out of 1005 reviews" "
Rating 4 - Poor. 121 out of 1005 reviews" "
Rating 2 - Terrible. 97 out of 1005 reviews" "

7.6/10

Cleanliness

8.0/10

Staff & service

6.8/10

Amenities

7.0/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

8/10 Good

Melanie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, clean room and clean property.
Stayed 1 night in Mar 2024
Response from Front Desk on 20 Mar 2024
Thank you for staying with us.

10/10 Excellent

Ajay

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Front Desk on 22 Mar 2024
Thank you for staying with us.

4/10 Poor

Nicole

Travelled with family, Travelled with partner
Disliked: Amenities, property conditions & facilities
Booked this under a “hot deal” and it ended up being a hot mess. The location was awful and as my husband went in to register, we had to park out front; where I unwillingly watched some people in the street do drugs in the corner of the building while I waited in the car (with the doors as locked as they could be). The first room we got in, the internet didn’t work so we were moved. Then in the next room all we could hear was (what we assume) was the sound of the hotels washers and dryers. Finally in the morning we went to get the car and the parking lot was locked- it took forever to get help and we were almost late for an appointment.
Stayed 1 night in Jan 2024
Response from Front Desk on 13 Mar 2024
Terribly sorry.

10/10 Excellent

Mehernosh

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is an excellent hotel with low price. I paid $140 plus tax for one night. The guy receiptist was super friendly. The room was nice and clean The only thing: the out side property door's automatic buttons were not working... it was really hard to carry 3 baggage and keep the door open with ur 3rd arm... the door should be fixed. Other wise very good experience. Oh yeah breakfast at 600 am was perfect. I read lots of negative comments before going .Thus, I was nervous. But everything was perfect. No noise, no rude person, no booking issues, ... Thank you everyone who took good care of. I really appreciate it.
Stayed 1 night in Mar 2024
Response from Front Desk on 13 Mar 2024
Excellent!

10/10 Excellent

Peter, Sudbury

Stayed 1 night in Mar 2024
Response from Front Desk on 28 Mar 2024
Thank you for staying with us

6/10 Okay

Jim Mark

Business traveller
🙂
Stayed 1 night in Mar 2024
Response from Front Desk on 5 Mar 2024
Thank you

10/10 Excellent

Suzanne

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Staff was polite and very accommodating
Stayed 1 night in Mar 2024
Response from Front Desk on 4 Mar 2024
Thank you and have a great day.

10/10 Excellent

Danielle

Liked: Cleanliness, staff & service, property conditions & facilities
Clean
Stayed 1 night in Jan 2024
Response from Front Desk on 4 Mar 2024
Thank you and have a great day.

8/10 Good

Sandra

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
I liked the key access to the elevator, I felt safe because no one else except the guests are allowed to enter.
Stayed 2 nights in Feb 2024
Response from Front Desk on 29 Feb 2024
Perfect!Thank you for your comment. have a great day.

4/10 Poor

Amanda

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Front Desk on 28 Feb 2024
Terribly sorry

4/10 Poor

Vijaya Prabhakaran

Travelled with family and small children
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
We had a man and woman fighting across our room and it seems little dirty and smelly. Avoid if going with family.
Stayed 1 night in Feb 2024
Response from Front Desk on 21 Feb 2024
Terribly sorry

4/10 Poor

Chris

Business traveller
Liked: Staff & service
Disliked: Property conditions & facilities
There was no hot water during the morning on one day. The elevator was in an unsanitary condition.
Stayed 2 nights in Feb 2024
Response from Front Desk on 17 Feb 2024
Terribly sorry

10/10 Excellent

Ryan

Liked: Property conditions & facilities
Breakfast was served very nice change from other hotals that leave you to fend for yourself
Stayed 1 night in Feb 2024
Response from Front Desk on 17 Feb 2024
Thank you for choosing us.

4/10 Poor

bradley

Business traveller
Liked: Staff & service
Disliked: Cleanliness
Property advertised a restaurant and a bar on the property. It did not have either of those . Big hole in the rug and lots of dust on the bed frame. Staff was friendly and the price was fair but i wont stay again.
Stayed 1 night in Feb 2024
Response from Front Desk on 14 Feb 2024
Thank you for staying with us and we will pass on your concerns to management.

10/10 Excellent

Damanpreet

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was good. Breakfast time should be increased.
Stayed 3 nights in Feb 2024
Response from Front Desk on 12 Feb 2024
Thank you

4/10 Poor

Joshua

Stayed 1 night in Jan 2024
Response from Front Desk on 21 Mar 2024
Thank you and have a great day

2/10 Terrible

Melanie

Travelled with partner
Disliked: Cleanliness, property conditions & facilities
Unfortunately this area of town is very rough. I do not recommend.
Stayed 1 night in Feb 2024
Response from Front Desk on 7 Feb 2024
Thank you

8/10 Good

Derek

Business traveller
Liked: Cleanliness, staff & service, amenities
Hotel was clean but all night there was a loud noise from the elevators that could be heard throughout the building
Stayed 1 night in Feb 2024
Response from Front Desk on 7 Feb 2024
terribly sorry , We hope to see you again.

2/10 Terrible

Chad

Travelled with partner
Calls in the middle of the night to ask when we’re checking out, then being hung up on while answering.
Stayed 2 nights in Feb 2024
Response from Front Desk on 7 Feb 2024
Thank you

4/10 Poor

Jennifer

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Lots of vagrant people wondering around and in the parking area. Prostitution in the hotel lobby.
Stayed 1 night in Feb 2024
Response from Front Desk on 7 Feb 2024
Thank you

2/10 Terrible

France

Travelled with family, Travelled with family and small children, Travelled with pets
Disliked: Staff & service, property conditions & facilities
The parking for trucks and trailers is 3 blocks away. We had to walk with our 2 year old, 6 months old and dog to the other side of the building just to get in and go back to get stuff out of our truck.
Stayed 1 night in Jan 2024
Response from Front Desk on 16 Jan 2024
We are terribly sorry, Your truck & trailer were huge that's why you couldn't park it in an underground parking.

2/10 Terrible

Leigh

Disliked: Amenities
Stayed 1 night in Dec 2023
Response from Front Desk on 7 Feb 2024
Thank you

2/10 Terrible

Leigh

Noisy
Stayed 2 nights in Dec 2023
Response from Front Desk on 16 Jan 2024
Terribly sorry

6/10 Okay

Ray

Business traveller
Disliked: Property conditions & facilities
It needs a good refresher
Stayed 1 night in Dec 2023
Response from Front Desk on 20 Dec 2023
Thank you

10/10 Excellent

Enrique

Liked: Cleanliness, amenities, property conditions & facilities
Good
Stayed 1 night in Dec 2023
Response from Front Desk on 20 Dec 2023
Thank you

10/10 Excellent

Joyce

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Enjoyed our stay!
I truly enjoyed my visit, the bathroom may be a little outdated but super clean and was everything I needed. Breakfast included ! Brekky was brought to our table, including hot toast! Definitely visiting again!
Stayed 1 night in Dec 2023
Response from Front Desk on 6 Dec 2023
Thanks for the appreciation, looking forward to host you again

10/10 Excellent

Johnny

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Nov 2023
Response from Front Desk on 28 Nov 2023
Thank you and have great day!

8/10 Good

Suzanne

It was nice having breakfast before we leave. It was a good breakfast .
Stayed 1 night in Nov 2023
Response from Front Desk on 29 Nov 2023
Thank you and have a nice day!

8/10 Good

Gaston

Stayed 1 night in Nov 2023
Response from Front Desk on 23 Nov 2023
Thank you and have great day.

8/10 Good

Tyler

Liked: Cleanliness, staff & service, property conditions & facilities
Let me check out an hour later for no additional cost.
Stayed 1 night in Nov 2023
Response from Front Desk on 22 Nov 2023
Thank you and have a great day.

10/10 Excellent

Davif

Liked: Cleanliness, staff & service, property conditions & facilities
Great people
Stayed 2 nights in Nov 2023
Response from Front Desk on 21 Nov 2023
Thankyou.

10/10 Excellent

Christopher

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
No frills, breakfast was served rather than self serve which was a welcome surprise. Staff were lovely.
Stayed 1 night in Nov 2023
Response from Front Desk on 17 Nov 2023
Thankyou, have a great night.

10/10 Excellent

Phyllis

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Nov 2023
Response from Front Desk on 18 Nov 2023
Thankyou :)

6/10 Okay

Justin

Business traveller
Liked: Staff & service
Disliked: Property conditions & facilities
Place could use some renovations. Walked 2 streets to get some food and was greeted by a crack head yelling in the middle of the street. Staff was nice. One elevator was out of commission with both doors open exposing the cinderblock wall
Stayed 1 night in Nov 2023
Response from Front Desk on 16 Nov 2023
Thank you and have a nice day.

10/10 Excellent

Alexis

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, friendly staff.
Stayed 2 nights in Nov 2023
Response from Front Desk on 16 Nov 2023
Thank you and look forward to your next visit.

2/10 Terrible

Sebastian

Business traveller
Disliked: Staff & service, amenities, property conditions & facilities
Go somewhere else , Staff is rude and the hotel is old. Many things are not repaired.
Stayed 1 night in Nov 2023
Response from Front Desk on 15 Nov 2023
Terribly sorry for your stay with. hopefully you can visit us again.

4/10 Poor

John-Ross

Stayed 1 night in Nov 2023
Response from Front Desk on 20 Dec 2023
Thank you

6/10 Okay

Demin

Stayed 4 nights in Oct 2023
Response from Front Desk on 24 Nov 2023
Thank you and have a great day.

2/10 Terrible

Benjamin

Business traveller
Liked: Cleanliness
Disliked: Staff & service, amenities
Terrible staff, not accomodating at all and lots of issues. Will not book at this hotel ever again.
Stayed 1 night in Oct 2023
Response from Front Desk on 6 Nov 2023
Thank you

10/10 Excellent

PAWAN

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall it was a good experience. Maybe I am not use to the surroundings like Timmins
Stayed 2 nights in Oct 2023
Response from Front Desk on 30 Oct 2023
Thank you and have a great day!

10/10 Excellent

Norman

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Its not bad lots of take out
Stayed 1 night in Oct 2023
Response from Front Desk on 30 Oct 2023
Thank you

10/10 Excellent

Jean

Stayed 1 night in Oct 2023
Response from Front Desk on 30 Oct 2023
Thank you

8/10 Good

Joyce

Stayed 1 night in Oct 2023
Response from Front Desk on 30 Oct 2023
Thank you

10/10 Excellent

mario, Kapuskasing

Stayed 1 night in Oct 2023
Response from Front Desk on 30 Oct 2023
Thank you

2/10 Terrible

Gurjot Singh

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I felt soo unsafe at all the time.. during my stay. Hotel told us not to keep anything visible in car as they have some incidents where people break glass of your car to take stuff. Also, hotel itself is not in good condition. We couldn't use shower as water was dirty. I have made a video of it as well. Will complaint to expedia..
Stayed 1 night in Oct 2023
Response from Front Desk on 26 Oct 2023
Terribly sorry.

10/10 Excellent

Maria Paz

Stayed 1 night in Oct 2023
Response from Front Desk on 27 Oct 2023
Thankyou, have a good night.

10/10 Excellent

Ramy

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 1 night in Oct 2023
Response from Front Desk on 25 Oct 2023
Thank you

6/10 Okay

Julia

Stayed 1 night in Oct 2023
Response from Front Desk on 11 Nov 2023
THANKYOU.

8/10 Good

Randy

Stayed 1 night in Oct 2023
Response from Front Desk on 10 Nov 2023
Thank you and have a nice day.

8/10 Good

Linda

Stayed 1 night in Oct 2023
Response from Front Desk on 23 Oct 2023
Thank you