Balcony view

Reviews of Fitzgerald on King

2.5 out of 5
Fitzgerald on King
7-9 Princess Street, Timaru

Reviews

8.8

Excellent

Rating 10 - Excellent. 31 out of 66 reviews" "
Rating 8 - Good. 28 out of 66 reviews" "
Rating 6 - Okay. 5 out of 66 reviews" "
Rating 4 - Poor. 0 out of 66 reviews" "
Rating 2 - Terrible. 2 out of 66 reviews" "

8.8/10

Cleanliness

8.6/10

Staff & service

8.8/10

Amenities

8.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

8/10 Good

Chris

Stayed 1 night in May 2024

10/10 Excellent

Alistair

Great place to stay
Stayed 1 night in Feb 2024

8/10 Good

Christine

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
We were only staying the night. Got in on dark and left early the next morning. It was well situated for our circumstances and very appropriate for what we wanted. Thanks.
Stayed 1 night in May 2023

10/10 Excellent

Juliana

Stayed 2 nights in Apr 2023

10/10 Excellent

Xiaoqin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights. The host was very friendly and checked how we were doing almost every day. The beds are comfortable. Will definitely stay again if we visit Timaru.
Stayed 4 nights in Apr 2023
Response from Jane on 19 Apr 2023
Thank you Xiaoqin for your lovely review. I will pass your comments onto our Manager.

8/10 Good

Kaye

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good price, convenient location, older style but very well maintained and very clean. Had everything we needed.
Stayed 1 night in Mar 2023
Response from Jane on 19 Apr 2023
We loved your review Kaye and I have told our cleaners their work has been noticed.

8/10 Good

Paul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Mar 2023

8/10 Good

Michael

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great overnight stay
Stayed 1 night in Feb 2023
Response from Jill on 21 Feb 2023
Thanks for staying with us. We appreciate your feedback!

8/10 Good

Sandy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was tidy and clean. I would happily recommend The Fitzgerald on King your next stay.
Stayed 1 night in Feb 2023
Response from Jill on 21 Feb 2023
Thanks for staying with us. We appreciate your feedback!

6/10 Okay

Verified traveller

Travelled with family
Liked: Cleanliness
Disliked: Property conditions & facilities
Close to hospital
Could do with some TLC - bed was a bit hard. But was clean and comfortable
Stayed 1 night in Oct 2022

6/10 Okay

Jonathan

Travelled with family and small children
Disliked: Cleanliness, amenities
Overall the owner was very nice and receptionist was really nice except had to do all via the phone and no receptionist was onsite. The owner helped with added heater to keep room warmed up
Stayed 1 night in Jul 2022
Response from Jane on 18 Jul 2022
Thank you Jonathan for your comments. While the motel is managed remotely we can have support there within minutes so it's not a problem.

10/10 Excellent

Eric

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Friendly helpful staff clean and modern facilities
Stayed 1 night in Jun 2022
Response from Jane on 6 Jul 2022
Hi Eric - we did appreciate your comments - it helps everyone to know they are appreciated.

10/10 Excellent

Darren

Stayed 2 nights in Jun 2022
Response from Jane on 6 Jul 2022
Thank you Darren - our staff loved your review. Maybe we will see you again in the future.

10/10 Excellent

karen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Has everything you need for a stay away from home, nice spacious units
Stayed 2 nights in Jun 2022
Response from Jane on 26 Jun 2022
Many thanks for your lovely review. I will pass your comments onto our staff.

10/10 Excellent

Phil

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was great loved it , very nice place to stay
Stayed 4 nights in Apr 2022
Response from Jane on 4 May 2022
Thank you Phil for your review. Happy to know you enjoyed your stay with us.

10/10 Excellent

Bruce

Stayed 1 night in Mar 2022
Response from Jane on 22 Mar 2022
Thank you for your review. We appreciate your feedback.

8/10 Good

Ross

Liked: Cleanliness, staff & service, amenities
handy to town/hospital/family
Stayed 2 nights in Jan 2022

10/10 Excellent

Sandra

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean, spacious, quiet motel.
We booked Fitzgerald on King because it was close to where my daughter lived and the very good reviews. It definitely lived up to the reviews, it was very clean, recently decorated, sunny, roomy, quiet and reasonably priced. It was really good having 2 separate bedrooms as we travelled with our adult son. We would have liked to have had clean towels each day - maybe we didn't read the instructions correctly and should have advised the office - but it didn't matter we managed! Would definitely book again.
Stayed 2 nights in Nov 2021

8/10 Good

Peter

Stayed 1 night in Nov 2021

10/10 Excellent

Brent

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
last time in 2021
Great to be back, will be back in 2022, good value for money
Stayed 1 night in Nov 2021

10/10 Excellent

Fin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, comfortable bed, spacious, comfortable seating.
Stayed 1 night in Oct 2021

8/10 Good

Andrea

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and modern, heaps of room and storage.Warm.
Stayed 1 night in Oct 2021
Response from Jane on 9 Oct 2021
Thanks Andrea for your lovely comments.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
The owners have gone above and beyond to help. Can't thank Jane enough.
Stayed 4 nights in Aug 2021
Response from Jane on 21 Aug 2021
Always happy to do the best we can to meet guests' requests and expectations. We appreciate your feedback. Take care

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great communication as we were arriving after hours, they happily meet with our request for a ground floor apartment - would stay there again :)
Stayed 1 night in Jul 2021
Response from Jane on 5 Aug 2021
We did appreciate your feedback and always happy to fit in with our guests' requests. We look forward to welcoming you back.

10/10 Excellent

Verified traveller

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very comfortable, warm unit that was very well appointed. Great for a good night's sleep on the way to Central Otago, as we were.
Stayed 1 night in Apr 2021

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great value for money, very central to town and Caroline Bay.
Stayed 3 nights in Apr 2021
Response from Jane on 21 Apr 2021
Thank you for your lovely review. Happy to hear you enjoyed your stay with us.

8/10 Good

Joy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
These are older units but very spacious and well equipped. I had contact with management and they were very helpful, friendly and professional. Close to Timaru Gardens and the hospital.
Stayed 2 nights in Jan 2021
Response from Jane on 7 Mar 2021
Many thanks Joy for your review. We appreciated your comments. Our motel is ideally suited for the hospital. We are always happy to help.

8/10 Good

Chris, Auckland

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Plenty of room for the whole family. Wasn’t flash but was exactly what we needed fir our stay with children
Stayed 4 nights in Jan 2021
Response from Jane on 7 Mar 2021
Hi Chris We appreciated your comments. We have certainly emphasised comfort and the spaciousness of our units suits families and groups.

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2021
Response from Jane on 24 Jan 2021
We appreciated your review and always happy to know that guests have enjoyed their stay.

10/10 Excellent

Brent

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
last minute over nighter
Overnighter to clear up some work, nice and quite, love staying here, back in 2021
Stayed 1 night in Dec 2020
Response from Jane on 13 Jan 2021
Thanks Brent for your review. Love your comments and look forward to welcoming you back.

10/10 Excellent

Anil, Christchurch

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place and really enjoyed our stay. Self-check in was fast and easy with no need to meet staff or collect keys. The two bed room apartment was very spacious and clean. The only negative was the bed sheets of the queen bed were bit dirty.
Stayed 1 night in Jan 2021
Response from Jane on 13 Jan 2021
Hi Anil we appreciated your comments. Sometimes the sheets are marked when they come from the suppliers. We do ask that our cleaners don't use those sheets and we return them to the supplier for a refund. I will certainly follow up with our cleaners and your comment was helpful.

8/10 Good

Dr D M

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Southern Road Trip
This motel was very warm and comfortable in the stormy weather. I would stay again.
Stayed 2 nights in Jan 2021
Response from Jane on 13 Jan 2021
Many thanks for your comments. We look forward to seeing you in the future.

10/10 Excellent

Brent

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
last trip for 2020
last trip for 2020, nice and quite, will be back in 2021
Stayed 1 night in Nov 2020
Response from Jane on 27 Nov 2020
Thanks Brent - we always appreciate your reviews. Have a wonderful and safe Christmas and we look forward to welcoming you back in 2021.

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2020
Response from Jane on 22 Oct 2020
I am sorry but I missed you review. We do appreciate your feedback.

10/10 Excellent

Julia, Christchurch

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Welcoming, loved the exterior colours, clean, comfortable and very enjoyable stay. Will return. 10/10. JA & F
Stayed 1 night in Aug 2020
Response from Jane on 16 Aug 2020
Happy to hear you enjoyed the stay and loved the colour scheme. We look forward to welcoming you back.

10/10 Excellent

Deborah

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Perfect location and well equipped for self catering. Looks recently refurbed, so extremely well presented with comfortable beds. Hosts were kind and helpful. Only negative was, stated daily service, we had a partial service on our second morning.
Stayed 3 nights in Aug 2020
Response from Jane on 15 Aug 2020
Thank you Deborah for your thoughtful review. We are currently updating all of our information in the compendiums and your comments will be very helpful.

10/10 Excellent

Anne-Maree

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Two thumbs up!
We only stayed one night but it was very spacious, comfortable and clean. We arrived after office hours but reception everything was ready for us. Portacot was already set up upon arrival which was good. My only gripe was it would have been nice to have individual heaters in the bedrooms instead of relying on just the main one in the lounge (although it eventually did heat up the whole apartment, it just took a little while). Good value for money. Will stay again.
Stayed 1 night in Jul 2020
Response from Jane on 15 Jul 2020
Thank you Anne-Maree for your review. We do appreciate your comments as we like to do everything we can to make our guests are comfortable on arrival. We appreciate your remarks about the heating and this is been reviewed. We look forward to welcoming you back.

10/10 Excellent

Melissa, Invercargill

Travelled with family and small children
Liked: Amenities, property conditions & facilities
Lovely and clean plenty of room very quiet and lovely and warm units
Stayed 1 night in Jun 2020
Response from Jane on 29 Jun 2020
Thank you Melissa for posting a lovely review. We are very happy to know that you enjoyed your stay. We do our best to make sure our guests are happy.

10/10 Excellent

Brent

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Back in Timaru
This is the third time 8 have stayed, service was fantastic, heater on, unit nice and warm, great service
Stayed 1 night in Jun 2020
Response from Jane on 18 Jun 2020
Thank you, Brent, for taking the time to post a review. We are happy to hear you enjoy staying with us and look forward to welcoming you back.

8/10 Good

Steve

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice and comfortable place to stay.
Stayed 1 night in Jun 2020

10/10 Excellent

J M

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
P T
We booked out 6 units all refurbished, great service, friendly staff
Stayed 2 nights in Jan 2020
Response from Jane on 4 Feb 2020
Many thanks for your enthusiastic review. Our staff enjoyed your group.

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is under going a major renovatikn, but was still lovely.
Stayed 1 night in Jan 2020
Response from Jane on 14 Jan 2020
Many thanks for your lovely review. We are nearly at the end of the renovations.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Dec 2019
Response from Jane on 19 Dec 2019
Many thanks for your enthusiastic review. We appreciate your comments. All the best for a happy Christmas.

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Unit was in disrepair leaking wc and kitchen tap unit was very stark
Stayed 2 nights in Nov 2019
Response from Jane on 6 Dec 2019
Thank you for your feedback. Unfortunately, I am unable to comment as I do not know what unit you were in. We also appreciate it when guests come and talk with us if they have concerns and most things are easily remedied.

10/10 Excellent

Brent

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Last time before xmas
Stayed 1 night in Nov 2019
Response from Jane on 8 Dec 2019
Have a wonderful Christmas and we look forward to seeing you in the New Year.

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Plenty of room and very quiet. External look was not the best but it was in the process of being painted
Stayed 2 nights in Oct 2019
Response from Tammy on 4 Nov 2019
Many thanks for your review. Yes, we are in the process of painting the exterior and it's weather dependent so progress is not as fast as we had anticipated.

8/10 Good

Brent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
one more time in Timaru
Back for another night, owners are doing well with upgrade, not a small job. Looking forward to be back in Nov
Stayed 1 night in Aug 2019
Response from Tammy on 13 Oct 2019
Many thanks Brent for your review. Upgrade has taken longer than expected but very worthwhile. We look forward to seeing you again in November.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very homely. Such a shame some things needed updating
Stayed 2 nights in Jun 2019

8/10 Good

Brent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A night in Timaru
First time stay, have rebooked
Stayed 1 night in May 2019
Response from Jane on 20 May 2019
Hi Brent We look forward to welcoming you back! Pleased to hear you are a happy guest.

8/10 Good

Peter

Liked: Cleanliness, staff & service, room comfort
Business trip
Overall this was are gine place to stay at for an overnight stay. Toom alittle bit tired but at the same time comfy. Nice greeting when checking in.
Stayed 1 night in Apr 2019
Response from Jane on 20 May 2019
Thank you Peter for your review. We appreciate your comments. We are in the progress of doing the motels up and have completed 6 units. It's a slow but steady renovation.