Exterior
Check availability

Reviews of Crowne Plaza Tianjin Binhai Center, an IHG Hotel

5 out of 5
Crowne Plaza Tianjin Binhai Center, an IHG Hotel
No. 50 2nd Avenue, TEDA, Binhai New area, Tianjin, Tianjin

Reviews

8.6

Excellent

Rating 10 - Excellent. 24 out of 48 reviews" "
Rating 8 - Good. 16 out of 48 reviews" "
Rating 6 - Okay. 4 out of 48 reviews" "
Rating 4 - Poor. 4 out of 48 reviews" "
Rating 2 - Terrible. 0 out of 48 reviews" "

9.0/10

Cleanliness

9.0/10

Staff & service

8.0/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

4/10 Poor

RUI

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Fridge not working. Very old TV.
Stayed 1 night in Dec 2023

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Happy traveller
The hotel was great. Wifi was good which was important. For me while travelling for work. The gym was also large and well equipped. Breakfast had lots of choice both Western and Chinese. Most of the staff speak strong or good enough English to communicate with English speaking guests. I always stay at the Sheraton in Tianjin!!
Stayed 3 nights in Nov 2019

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Had a short stay at the hotel and everything worked great. The facilities was okay for the price, nothing too exciting, but the staff was friendly which made it a pleasant experience.
Stayed 1 night in Nov 2019

8/10 Good

Etienne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2019

8/10 Good

Steven Chi Yin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2019

10/10 Excellent

DVIJAL

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice staff and wonderful breakfast selection
Everyone was very nice and the variety of food at breakfast was outstanding. I highly recommend this hotel.
Stayed 4 nights in Jul 2019

10/10 Excellent

Verified traveller

Nice hotel with friendly staff. I did not have breakfast there so I could not comment on it but there are many good restaurants around.
Stayed 1 night in Nov 2018

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
All the comforts of home and more!
I had a great stay. The hotel was impeccably clean and the bed was comfortable. As a non-Chinese business traveler, the staff were kind and helpful. The area was good. There is a mall across the street with lots of food options. It is over an hour from the airport but if you are okay with that, it is a great place to stay.
Stayed 1 night in Nov 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice play to stay
Good hotel. Nice place to stay. However, no wow factor.
Stayed 3 nights in Sep 2018

8/10 Good

Steven, Malaysia

Liked: Staff & service, property conditions & facilities, room comfort
Nice hotel for business stay.
Very convenience for me to meet my client. Very suitable to discuss business deal in the hotel
Stayed 2 nights in May 2018
Response from Sheraton Tianjin Binhai Hotel on 4 Jun 2018
Dear guest, Welcome to stay at Sheraton Tianjin Binhai Hotel. Thank you for staying with us and sharing your experience. Thanks to the trust of you. We will make more comfortable and good feeling to you. Your satisfaction is our greatest wish and we will look forward to your visit again.

8/10 Good

Wai Wah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Response from Sheraton Tianjin Binhai Hotel on 20 Apr 2018
尊敬的客人： 您好！欢迎入住天津滨海喜来登酒店。感谢您选择我们并分享您的入住经历，承蒙您对酒店服务的亲睐和肯定，我们将继续为您带来更加舒适和宾至如归的入住体验！

8/10 Good

Megan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good choice in TEDA.
Clean, comfortable and a good breakfast! It's a good option if you are in TEDA on business. The hotel is a bit expensive for the area though.
Stayed 2 nights in Nov 2017

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 9 nights in Jul 2017

10/10 Excellent

Jon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay in Tainjin
I was here one night waiting for some friends to arrive. What a wonderful hotel and staff. The feel, the location. All of it. I can't recommend this hotel enough.
Stayed 1 night in Jun 2017

10/10 Excellent

Lindsay

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Another Great Sheraton Stay with Amazing Service
We love going to Sheratons all across China because of their great attention to detail and customer service. This location was not a disappointment, the staff made you feel liked valued customers and we really enjoyed our stay. There is a park near by and also a mall with a lot of food choices.

6/10 Okay

jo, raleigh, nc

Liked: Cleanliness, staff & service
Work
Not the usual sheraton experience- a bit small the rooms... but comfy

10/10 Excellent

Rita, Orlando, FL

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Helpful staff, nice hotel
We stayed at the Sheraton Tianjin Banhai Hotel one night prior to a cruise. Upon arrival, we were greeted by very helpful staff who spoke English well enough to communicate (and we wished that we could speak Manderin to make the process even more helpful!). The hotel is located about 20 minutes from the Tianjin cruise port. The night manager was not sure where the port was located but he investigated the situation for us and lined up a driver the following morning. He was very kind and we really appreciated his hard work on our behalf. The staff could not have been better. The hotel has a lovely restaurant and a great sports bar. Order the vegetarian wrap -- I've never tasted anything better!! The shower in our room was amazing, too. We loved it.

8/10 Good

Marco Polo, Silicon Valley

Liked: Cleanliness, staff & service, room comfort
Best hotel in Tianjin
It's not Beijing-class, but the Sheraton Tianjin Binhai is the best option in town. The gym is good and the pool is quite nice. Restaurants are good, but try the nearby "Irish" pub or the sports bars down the street. Service was great and the room was quite sufficient. Don't bother with the club level - the lounge is simply not worth it.

8/10 Good

Sylvain

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Nov 2023
Response from huan on 13 Nov 2023
感谢您选择天津滨海喜来登酒店，很高兴您对酒店整体表示满意。酒店会继续努力，并不断完善，希望您在下次到来的时候可以见证我们的进步，诚挚期待您的下次莅临。

6/10 Okay

XIAOZHOU

Stayed 1 night in Jun 2023

10/10 Excellent

HOYOUNG

Business traveller
Liked: Cleanliness, staff & service, room comfort
청결하고 좋았습니다
Stayed 3 nights in Jun 2023

8/10 Good

Chung Hung

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2023

10/10 Excellent

Verified traveller

Travelled with family
Liked: Staff & service
good trip
Stayed 1 night in Aug 2021

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2021

10/10 Excellent

WEN-CHI

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2021

10/10 Excellent

WENKAI

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 9 nights in Jan 2021

8/10 Good

Jun Hee

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
주변에 대형 쇼핑센타와 스타벅스가 있어서 좋았습니다
Stayed 9 nights in Jan 2021

10/10 Excellent

jaeho

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 17 nights in Jan 2021

10/10 Excellent

hongwei

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
挺好的
Stayed 5 nights in May 2020

10/10 Excellent

Makoto

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2019

8/10 Good

Fredrik

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fint hotell nära kryssningshamn
Fint hotell med hjälpsam och trevlig personal, nära till järnvägsstation och hamn för kryssningsfartyg. Det enda minuset var restaurangerna på hotellet, ingen bra internationell mat.
Stayed 1 night in Jul 2019

6/10 Okay

Verified traveller

Travelled with family
Liked: Cleanliness
清潔感のある、ゆったりとしたスペースの取れる客室で過ごしやすかった。アメニティーは日本ほど充実してなかったが、中国では良い方なのかも？！ 英語の話せるスタッフが限られており不便な面もありましたが、過ごしやすいホテルではあると思います。
Stayed 1 night in Jun 2019

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nur zu Empfehlen
Super service und erstklassige Zimmer.
Stayed 1 night in May 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
깨끗하고 좋아요
깨끗하고 조용하고 좋습니다. 다만 TV 화면이 한국처럼 깨끗하진 않고 프론트 직원중 일부 영어가 잘 안되는 직원도 있습니다.
Stayed 3 nights in Apr 2019

10/10 Excellent

Minkyu

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
전반적으로 만족 스럽습니다
전반적으로 좋습니다. 금연실을 사용했는데 전반적인 룸상태 양호합니다. 커피잔이 체크인 전부터 씻겨있지 않고 앞전 고객이 사용한 상태로 그대로 방치. 청결부분은 조금 아쉬울 수도
Stayed 4 nights in Apr 2019

4/10 Poor

Cholsoo

Liked: Property conditions & facilities, room comfort
Disliked: Staff & service
시설은 좋으나 사기당한 기분임
체크인시 숙박비와 deposit 모두 결재하며. 체크아웃시 deposit 정산을 안해 주었음. 귀국후 알게 되어 클레임 남기려 함
Stayed 3 nights in Apr 2019

10/10 Excellent

SANGJIN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
쉐라톤 빈하이
업무차 가게 된 천진, 호텔스 닷컴을 통해 출장지와 가까운 곳으로 숙소 결정. 외부와 내부 모두 깨끗. 호텔조식 뷔페식이며 종류도 다양. 김밥.김치.숭늉.... 겁나 많아서 많이 먹음. 침실의 냉난방기의 팬 소리가 시끄러운 것 빼고는 소음없이 편하게 잠을 잠.
Stayed 4 nights in Apr 2019

8/10 Good

Verified traveller

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Wir suchten am Ende eines Tagestrips ein Hotel für eine Nacht. Wir fragten an der Reception nach einem Zimmer - nichts frei. Nachdem ich darauf aufmerksam machte dass ich vorher noch im Netz freie gesehen habe, schaute die Dame nochmal nach. Sie haben eines für 1700 RMB (ca.225 EUR). Habe mich dann bei Expedia eingeloggt und für 155 gebucht. Zurück zur Reception. Ja aber das Zimmer ist noch nicht sauber ?! Es war 15:00 durch. Der Kellner und Manager im Italienischen Restaurant des Hauses drehte den Abend dann perfekt. Super Essen, top 5 Sterne Bedienung.
Stayed 1 night in Apr 2019

10/10 Excellent

changhoon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
만족
깨끗하고 시설도 만족스러움, 주변에 쇼핑몰등 접근성 좋음
Stayed 4 nights in Mar 2019

10/10 Excellent

SUNG MIN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
쉐라톤 호텔 강력 추천합니다.
중국천진 출장으로 비하이 신구에 위치한 쉐라톤 호텔에서 3박을 숙박했습니다. 5성급 호텔답게 아주 깨끗하고 서비스도 훌륭하며 시설이 정말 좋습니다. 직원들의 친절도도 아주 훌륭합니다. 특히 저는 허리 디스크를 앓고 있어서 푹신한 배드가 안맞는데 배드도 딱딱한 걸로 교체해주셔서 편안하게 지내다가 왔습니다. 이 지역이 시내랑은 거리가 꽤 되어서 한국식당이 거의 없지만 근처에 대장금이라는 한국식당도 있어서 먹는것에 불편함도 없었습니다. (걷기에는 거리가 좀 됩니다. 택시 기본요금) 천진 빈하이 신구로 여행, 출장가시는 분들 쉐라톤 호텔 강력 추천합니다.
Stayed 3 nights in Dec 2018

10/10 Excellent

Kent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Safe choice!
Riktigt bra hotell bättre än staden i övrigr, sorry Binhai, lika bra som alla sheraton en kedja att lita på även om ni säljer sängar i lobbyn 18800 rmb/ 2 m säng. Jag sov som en stock så varför inte köpa en säng att ta med hem :-)
Stayed 1 night in Oct 2018

8/10 Good

KTS

Liked: Cleanliness, staff & service, room comfort
주변 편의시설이 부족
Stayed 1 night in Sep 2018

6/10 Okay

Ikuo, 東京

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
忘れ物が返却されない
部屋にネクタイを忘れました。着払いで送ってほしいとホテルのWebsiteからメールを送りましたが、返信がありません。 返信をくれるように伝えてほしいです。 それ以外は快適でした。
Stayed 2 nights in Jun 2018

4/10 Poor

JUNGTIEN

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
不值得再次入住
房價相對偏高，餐廳餐費很貴，住房客人沒有用餐優惠，餐廳服務人員基本訊料很不好 牙刷、梳子品質低劣
Stayed 4 nights in May 2018
Response from 天津滨海喜来登酒店 on 28 May 2018
尊敬的客人：您好！感谢您抽出时间留下您在酒店的入住体验，以及对我们服务的点评。我们很遗憾得知您在酒店的经历。由于我们的服务失误给您带来的不便我们深表歉意。同时我们已经将您所反馈的问题传达给酒店管理层。我们将针对该事件做出具体改进计划。以便您能在我们酒店享受到令人满意的服务。

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
ホテルのグレードは問題無いので、快適に過ごせると思います。ホテルの外が繁華街では無いので、自分で外で食事しようと思うと、大変かもしれません。
Stayed 1 night in Mar 2018
Response from Sheraton Tianjin Binhai Hotel on 19 Apr 2018
Dear Guest, Thank you for taking the time to write such a positive review about your recent stay at our hotel. I am delighted to hear that our team members were able to make your stay enjoyable and our location, Our goal is to make every guest feel welcomed and “at home” during their time with us and so it was with great pleasure that I was able to share your kind feedback with our hotel team, and will also serve as encouragement to keep striving for further improvements to our guest service. Looking forward to welcoming you back again for your next trip to Tianjin Binhai !

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

4/10 Poor

Verified traveller

Disliked: Staff & service