Sports bar

Reviews of Burntwood Hotel

3 out of 5
Burntwood Hotel
146 Selkirk Ave, Thompson, MB

Reviews

4.4
Rating 10 - Excellent. 1 out of 14 reviews" "
Rating 8 - Good. 1 out of 14 reviews" "
Rating 6 - Okay. 4 out of 14 reviews" "
Rating 4 - Poor. 2 out of 14 reviews" "
Rating 2 - Terrible. 6 out of 14 reviews" "

4.4/10

Cleanliness

5.8/10

Staff & service

4.8/10

Amenities

4.6/10

Property conditions & facilities

5.4/10

Eco-friendliness

Reviews

6/10 Okay

Samir

Stayed 4 nights in Jan 2023

2/10 Terrible

Hoa, Winnipeg

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Nov 2022

4/10 Poor

William

Business traveller
Disliked: Cleanliness, property conditions & facilities
When I arrived they didn’t find my reservation, room with dirty carpet, bedding. One day I return and found my room opened. At the check out card reader not working to return my deposit, had to receive cash, they were asking me my cc number and PIN to return it later that for security reasons I refuse to provide.
Stayed 3 nights in Sep 2022
Response from Guest Services on 21 Oct 2022
Thank you for your feedback. We will be addressing your concerns.

4/10 Poor

Gursimranjot Singh

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Sep 2022

2/10 Terrible

Ralph

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I didn’t like the management attitude
Stayed 1 night in Sep 2022
Response from Guest Services on 21 Oct 2022
Thank you for your feedback. We will be addressing your concerns.

6/10 Okay

Michael, lorette

Business traveller
I never even went in hotel looked really bad
Stayed 1 night in Sep 2022
Response from Guest Services on 21 Oct 2022
Thank you for your feedback. We will be addressing your concerns.

2/10 Terrible

Bien

Disliked: Cleanliness, property conditions & facilities, room comfort
Worst hotel
Old and very bad mattress; old and run down paint, wall, window, … Many people (not guest) sitting in lobby; office looks bad and disorganized Hallway not clean with plywood for stairs,…
Stayed 1 night in Sep 2022
Response from Guest Services on 21 Oct 2022
Thank you for your feedback. We will be addressing your concerns.

8/10 Good

Zheng-Wen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
good
Stayed 2 nights in Sep 2022
Response from Guest Services on 21 Oct 2022
Thanks for staying with us. We appreciate your feedback!

6/10 Okay

Verified traveller

Disliked: Room comfort
Not my first choice.
Guest lobby is a mess. Some renovations have been done. The hotel is old. Room was clean enough. Bed and pillows are not to my likeing. Should be replaced. I was there only because my go to was booked up.
Stayed 2 nights in Aug 2022
Response from Guest Services on 21 Oct 2022
Thank you for your feedback. We will be addressing your concerns

2/10 Terrible

Rose

Disliked: Cleanliness, amenities, property conditions & facilities
Horrible
Stayed 1 night in Jun 2022
Response from Guest Services on 21 Oct 2022
Thank you for your feedback. We will be addressing your concerns

2/10 Terrible

Tony

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jun 2022

6/10 Okay

Gilbert

Travelled with family
It was alright
Stayed 4 nights in Dec 2021
Response from Guest Services on 21 Oct 2022
Thanks for staying with us. We appreciate your feedback!

2/10 Terrible

Krystal

Stayed 2 nights in Nov 2021

10/10 Excellent

Sherry M

Business traveller
Liked: Staff & service, amenities, property conditions & facilities
Good
Stayed 2 nights in Oct 2021
Response from Guest Services on 21 Oct 2022
Thanks for staying with us. We appreciate your feedback!