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Reviews of Pella

2 out of 5
Pella
Ionos Dragoumi 63, Thessaloniki, Central Macedonia

Reviews

8.2

Very good

Rating 10 - Excellent. 72 out of 195 reviews" "
Rating 8 - Good. 88 out of 195 reviews" "
Rating 6 - Okay. 21 out of 195 reviews" "
Rating 4 - Poor. 9 out of 195 reviews" "
Rating 2 - Terrible. 5 out of 195 reviews" "

8.4/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Håkan

Liked: Cleanliness, staff & service, property conditions & facilities
Nice
Stayed 1 night in May 2024

4/10 Poor

Louis

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Poor room but the breakfast was good.
Stayed 2 nights in Mar 2024
Response from hotel Pella on 10 Mar 2024
Thank you for recognizing the quality of our breakfast, which you enjoyed at our hotel for only 5.00 euros. Fortunately, you did not describe it as poor like our hotel. This description is too general to help us improve something in our facilities. It is a shame, however, for the effort we made to satisfy your requirements after we upgraded the room we had reserved for you and gave you a bigger room. However, if you expect with the approximately 30.00 euros you spent to have facilities offered by 5* hotels, you are probably referring to countries far from Europe.We believe, like the vast majority of our customers, as can be seen from their evaluation, that we are offering to our customers very good accommodation and breakfast that compete with much more expensive hotels

6/10 Okay

blg

Liked: Cleanliness, staff & service
Breakfast was very bad
Stayed 1 night in Jan 2024

10/10 Excellent

Marilena

Stayed 3 nights in Jan 2024

10/10 Excellent

Bikash

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024

10/10 Excellent

Konstantinos

Stayed 1 night in Jan 2024

10/10 Excellent

Lucian

Liked: Cleanliness, staff & service, property conditions & facilities
Nice and cozy
Stayed 1 night in Dec 2023

10/10 Excellent

mustafa

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staffs and comfortable room service👍 You never be disappointed, when you be their guest.
Stayed 2 nights in Sep 2023

8/10 Good

Jana

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was kind, friendly, helpful.
Stayed 1 night in Sep 2023

8/10 Good

Gehane

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
I stayed at this hotel 4 separate times in August 2023. It is definitely a 2 star hotel, however I was very impressed by the quality of service, the cleanliness of the room, the property and the price. The rooms are dated and small. I did like the effort they made to renovate the rooms and provide us with excellent service. The breakfast is honestly very good for $5 euros, and the staff make every effort to accommodate whatever we need. It is a 2 minute walk to Artistotelous and all other sites. I will definitely stay again and would recommend it for a stay between 1 to 3 days is perfect. Thank you Hotel Pella!
Stayed 3 nights in Aug 2023

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2023

4/10 Poor

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Cheap and well located but not worth it
Overall the service was lovely and the location too. However the condition was pretty bad. The room was dusty, the mattress yellow and the bedding gave me massive itching preventing me from sleeping. The AC is impossible to set to a tempersture so it just keeps runing, making things colder and colder. No shower curtains means there is water everywhere if you decide to shower. To add to it all, there were a ton of ants on the floor amunder my bag upon waking up and I was on one of the upper floors. The fans and extractor fans in the bathroom had tons of dust.
Stayed 1 night in Aug 2023

8/10 Good

Michela

Stayed 2 nights in Aug 2023

8/10 Good

Brunilda

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location and i suggest for the report quality/price
Stayed 1 night in Aug 2023

10/10 Excellent

Ciara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location and value for money
Basic but clean room in walking distance of main sights of Thessalonoki.
Stayed 3 nights in Jun 2023

10/10 Excellent

Tom

Liked: Cleanliness, staff & service
Disliked: Amenities
The staff were all great! The property is older but sufficient
Stayed 7 nights in Jul 2023

8/10 Good

Riyadh

Stayed 2 nights in Jul 2023

6/10 Okay

Michael

Stayed 3 nights in Jul 2023

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2023

2/10 Terrible

Tugbek

Travelled with family
Disliked: Staff & service, property conditions & facilities
Staff and management is not helpful, nice or attentive. They don’t care about you and they show it very clearly. Stay away.
Stayed 1 night in May 2023
Response from staff on 29 May 2023
We thank all our real customers who honor us with their positive comments and distinguish them from those (like the gentleman who wrote this comment) who have not stayed at our hotel. We do not know what the gentleman's motives are but we cannot understand how expedia allows people who have never stayed at our hotel to defame us so blatantly.

8/10 Good

JodeyneWorkmanWorkman

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good value for an older but somewhat updated hotel. Very walkable to water, square, white tower and more. Would stay here again.
Stayed 4 nights in Apr 2023

10/10 Excellent

Daniela Diana

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel Pella
nice personal, very good location, simple furnishing, but it has everything you need. Definitely recommended!
Stayed 3 nights in Feb 2023

8/10 Good

Phillip

Stayed 4 nights in Jan 2023

8/10 Good

Haileeyesus

Liked: Cleanliness, staff & service
business
Was good
Stayed 1 night in Oct 2022

8/10 Good

Mark

Liked: Cleanliness, room comfort
Would stay again
Hotel is a bit tired but staff were welcoming. Economic hotel. Our room was clean and comfortable, beds were great and the aircon and shower were fine. Great location for the centre of town for sightseeing and restaurants, just 10 mins walk. Biggest negative, we arrived by car and finding a parking place is just about impossible in the centre of Thessalonika. The hotel does have a couple of parking places on the main street though.
Stayed 2 nights in Sep 2022

10/10 Excellent

ilija

Stayed 1 night in Jul 2022

10/10 Excellent

Archimidis

Stayed 7 nights in Jul 2022

10/10 Excellent

Anita

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very nice and helpful. Hotel is only a ten minutes walk to the port, perfect for catching a ferry to the beach in the morning! Lots of shops nearby, easy to reach most places.
Stayed 5 nights in Jul 2022

6/10 Okay

Leon

Liked: Staff & service, amenities
Stayed 2 nights in Jul 2022

8/10 Good

Peter, Pike

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I enjoyed my stay. Great breakfast
Stayed 5 nights in Jun 2022

8/10 Good

giorgi

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2022

4/10 Poor

KORINA

Business traveller
Liked: Cleanliness
Disliked: Room comfort
The room was on the 3rd floor, back side, small, clean and a little dark. The bathroom was renovated, but there was no shelf to place personal items nor even a glass, and there was not any hair shampoo or hair drier.
Stayed 2 nights in May 2022

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
An amazing hotel! Clean, comfy and great location. Such a great vibe
Stayed 1 night in May 2022

8/10 Good

Apostolos

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No locks on patio door and noisy outside
Stayed 2 nights in May 2022

4/10 Poor

Dukagjini

Stayed 2 nights in May 2022

8/10 Good

Zhuosheng

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Not anything fancy but very solid, nice room. Super eco friendly.
Stayed 4 nights in Apr 2022

8/10 Good

Ivan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Feb 2022

8/10 Good

Michaela, Fairfield

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff are very friendly and helpful, and the rooms are inexpensive but clean. You can easily walk to shops, restaurants, and the waterfront from the hotel, which is awesome. The only complaint I have is that the walls are very thin, so you can hear any noisy neighbors, which I unfortunately had 2 of :(. Aside from that, Pella is a bargain stay in Thessaloniki!
Stayed 2 nights in Jan 2022

4/10 Poor

MARIA

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Vary poor
Stayed 1 night in Dec 2021

8/10 Good

Verified traveller

Liked: Staff & service
Stayed 2 nights in Nov 2021

10/10 Excellent

Evangelos

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2021

10/10 Excellent

Jean charles

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good people
Nice and professional people we will be back merci
Stayed 1 night in Oct 2021

10/10 Excellent

Christopher

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
One night but a decent room. Comfortable bed with nice linen. The room and bathroom were very clean. Reception staff very helpful. Would definitely stay again.
Modern Bathroom
Excellent Linen
Stayed 1 night in Oct 2021

8/10 Good

Dimitrios

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fair
The hotel is in central location, it has fair price for the services and the condition of the rooms. The stuff from Pella hotel is friendly and ready to help. The mattress wasn't good for me.
Stayed 2 nights in Sep 2021

6/10 Okay

Kiril

Disliked: Property conditions & facilities
Very good location, near Ladadika. But rooms need some improvement and renovation.
Stayed 2 nights in Sep 2021

6/10 Okay

Neil

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Greater attention to details required
Whil the front-desk staff were friendly and approachable, the room could have done with some TLC: 1. Some cups, even if only some disposable plastic ones, would be a good addition that wouldn't cost the Earth. 2. Bathroom was disappointing: A. Most of the time it smelled of cigarette smoke (I do not smoke), presumably coming from other rooms or the hall through the ventilation system. B. The plug mechanism in the sink was broken; it needs to be fixed. C. The shower took a dog's age to drain. Then I realised why: it was clogged with a large lump of hair. (I removed some of the hair with a knife.) D. The soap holder in the shower was loose. Even at a budget hotel like Pella, these are things that should be addressed (especially the cleanliness of the shower). On the plus side, the location and Wi-Fi were good.
Stayed 4 nights in Sep 2021

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location
Very nice, clean hotel with efficient service. Double room is a bit small for two, but the central location makes up entirely for this. Excellent price quality ratio. I would definitely stay at Pella again.
Stayed 1 night in Sep 2021

8/10 Good

SOTIRIOS

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Saloniki Summer
Very unassuming property, well organized and situated perfectly where I wanted to be. Room decent size and full bath pleasant surprise. AC fine. Tile floor welcoming.
Stayed 3 nights in Aug 2021

10/10 Excellent

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Friendly staff, good location
Very friendly and helpful staff. Well located, even though it's not by the water area. The building is a bit older, but everything works well.
Stayed 1 night in Jul 2021

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Pella is located in Thessaloniki’s central district, but in an area with a definite neighborhood vibe….so a supermarket just across the street, bakeries, cafes, apartment buildings, and on a fairly quiet city street. I enjoyed all of this, and also the fact that I was just a block or two away from some major ancient and medieval archaeological sites, not to mention some beautiful old churches. The staff was very friendly and helpful, and made me feel welcome. The room was clean and tidy, nothing fancy but everything worked like a charm. I will definitely return to the Pella next time I visit Thessaloniki.
Stayed 27 nights in Jun 2021