Indoor pool, 2 outdoor pools, pool umbrellas, pool loungers

Reviews of Hyatt Regency Thessaloniki

5 out of 5
Hyatt Regency Thessaloniki
13 Km Thessaloniki-Perea, Thermi, Central Macedonia

Reviews

9.6

Exceptional

Rating 10 - Excellent. 311 out of 395 reviews" "
Rating 8 - Good. 62 out of 395 reviews" "
Rating 6 - Okay. 14 out of 395 reviews" "
Rating 4 - Poor. 6 out of 395 reviews" "
Rating 2 - Terrible. 2 out of 395 reviews" "

9.6/10

Cleanliness

9.6/10

Staff & service

9.8/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Jason

Stayed 2 nights in Jan 2024

10/10 Excellent

efstathios

Liked: Cleanliness, staff & service, property conditions & facilities
Staff and Hotel are fantastic!
Stayed 1 night in Jan 2024
Response from Elena Biniari on 18 Feb 2024
Dear efstathios,Thank you for sharing your positive review with us and the community. We are delighted that you enjoyed your stay and look forward to welcoming you back soon.Kind regards,Elena BiniariGeneral Manager

10/10 Excellent

Joel

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from Elena Biniari on 18 Feb 2024
Dear Joel,Thank you for reviewing our hotel. We are pleased that you had a great stay and look forward to welcoming you back soon.Kind regards,Elena BiniariGeneral Manager

10/10 Excellent

CARLOS

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Elena Biniari on 5 Jan 2024
Dear CARLOS,Happy New Year!Thank you for rating our hotel. We are delighted that you had a wonderful experience and eagerly anticipate your return.Kind regards,Elena BiniariGeneral Manager

10/10 Excellent

Maurice

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023
Response from Elena Biniari on 6 Dec 2023
Dear Maurice,We are pleased that your hotel stay was satisfactory. Thank you for your positive rating and we hope to welcome you back soon.Kind regards,Elena BiniariGeneral Manager

10/10 Excellent

Spence

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nothing
Stayed 1 night in Oct 2023
Response from Elena Biniari on 6 Dec 2023
Dear Spence,Thank you for your positive rating. We are delighted that you had a pleasant stay and look forward to your return.Kind regards,Elena BiniariGeneral Manager General Manager

8/10 Good

Yaniv

Stayed 1 night in Oct 2023
Response from Elena Biniari on 6 Dec 2023
Dear Yaniv,Thank you for your review. We appreciate your rating and hope to welcome you back soon to enhance your experience.Kind regards,Elena BiniariGeneral Manager

10/10 Excellent

Thor

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Classy and domfortable
Well run superior hotel. We had a ground level suite with a patio that opened out into a nice garden. The shuttle to the airport can be reserved when you check in. We took a taxi to the hotel the night before - 15EU.
Stayed 1 night in Oct 2023
Response from Elena Biniari on 6 Dec 2023
Dear Thor,Thank you for staying with us.We are happy to know that you had a relaxing stay and we are looking forward to welcoming you back soon. Kind regards,Elena BiniariGeneral Manager

10/10 Excellent

Denys

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel. Stayed there many times. Perfect place to stay along and with the family.
Stayed 1 night in Sep 2023
Response from Elena Biniari on 29 Sept 2023
Dear Denys,Thank you for sharing your review with us and the community. We greatly appreciate your compliment about our hotel.We are delighted that you had a pleasant stay and look forward to welcoming you back soon. Kind regards,Elena BiniariGeneral Manager

10/10 Excellent

Luigina

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing staff very clean hotel
Stayed 1 night in Sep 2023
Response from Elena Biniari on 3 Sept 2023
Dear Luigina,Thank you for staying with us at Hyatt Regency Thessaloniki.We are happy that you enjoyed your stay with us overall and we really hope to have the pleasure of welcoming you back soon..Kind regards,Elena BiniariGeneral Manager

10/10 Excellent

Nicholas

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2023
Response from Elena Biniari on 21 Aug 2023
Dear Nicholas,Thank you for your positive rating. We are delighted that you had a pleasant experience at our hotel and looking forward to your return visit in the not too distant future.Kind regards,Elena BiniariGeneral Manager

6/10 Okay

Nicki

Disliked: Cleanliness, property conditions & facilities
Definitely disappointed with this 5 star hotel - not as clean, employees not as courteous as they should be —rude almost
Stayed 2 nights in Aug 2023
Response from Elena Biniari on 11 Aug 2023
Dear Nicki,I apologize that your experience with us didn't meet your expectations. Please know that we have strict cleaning measures in place throughout the hotel. It's disappointing to hear that you didn't receive the care and attention that you deserve as a valued guest, as this is not the feedback we typically receive.Could you please contact me directly to provide more details about your experience? I hope we can welcome you back in the future and ensure that your next stay with us is memorable.Kind regards,Elena BiniariGeneral Manager

10/10 Excellent

Raz

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Was wonderful very good service
Stayed 3 nights in Aug 2023
Response from Elena Biniari on 11 Aug 2023
Dear Raz,Thank you for choosing to stay with us. We are delighted to hear about your positive experience and eagerly anticipate your return. Kind regards,Elena BiniariGeneral Manager

10/10 Excellent

Moshe

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect 10 out of 10 rate
Everything was just excellent!!!
Stayed 3 nights in Aug 2023
Response from Elena Biniari on 11 Aug 2023
Dear Moshe,Thank you for staying with us. We are excited to hear about your great experience. We are looking forward to welcoming you back soon. Kind regards,Elena BiniariGeneral Manager

10/10 Excellent

Valentina

Stayed 1 night in Jul 2023
Response from Elena Biniari on 3 Aug 2023
Dear Valentina,Thank you for staying with us at Hyatt Regency Thessaloniki!We are happy to know that you had an enjoyable stay and we are looking forward to welcoming you back soon. Kind regards,Elena BiniariGeneral Manager

8/10 Good

antoaneta, Toronto

Liked: Cleanliness, staff & service, property conditions & facilities
Pool was amazing
Stayed 1 night in Jul 2023
Response from Elena Biniari on 23 Jul 2023
Dear antoaneta,Thank you for taking the time to rate your experience at our hotel.We are delighted to hear that you enjoyed our hotel pool. However, we strive for excellence and would greatly appreciate any feedback on how we can further enhance your experience in the future.We look forward to the opportunity to welcome you back soon and provide you with an even more exceptional stay.Kind regards,Elena BiniariGeneral Manager

8/10 Good

antoaneta, Toronto

Liked: Cleanliness, staff & service, property conditions & facilities
Biggest pool in Greece
Stayed 1 night in Jul 2023
Response from Elena Biniari on 23 Jul 2023
Dear antoaneta,Thank you for taking the time to rate your experience at our hotel.We are delighted to hear that you enjoyed our hotel pool. However, we strive for excellence and would greatly appreciate any feedback on how we can further enhance your experience in the future.We look forward to the opportunity to welcome you back soon and provide you with an even more exceptional stay.Kind regards,Elena BiniariGeneral Manager

8/10 Good

Rita

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2023
Response from Elena Biniari on 9 Jul 2023
Dear Rita,Thank you very much for taking the time to review our hotel. We hope to have the joy of welcoming you back to our hotel soon, and get the chance to make your experience excellent. Kind regards,Elena BiniariGeneral Manager

10/10 Excellent

Yossef

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2023
Response from Elena Biniari on 6 Jul 2023
Dear Yossef,Thank you for sharing this positive rating with us and the community. We are happy that you had an enjoyable stay and we are looking forward to welcoming you back to our hotel soon. Kind regards,Elena BiniariGeneral Manager

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2023
Response from Elena Biniari on 6 Jul 2023
Thank you for staying with us. We are happy that you enjoyed your stay with us and we really hope to have the pleasure of welcoming you back soon. Kind regards,Elena BiniariGeneral Manager

10/10 Excellent

Wertha, Cambridge

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jun 2023
Response from Elena Biniari on 6 Jul 2023
Dear Wertha,Thank you very much for taking the time to post your positive rating on Expedia. We look forward to welcoming you back to our hotel soon. Kind regards,Elena BiniariGeneral Manager

10/10 Excellent

Denys

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service. Very professional staff.
Stayed 2 nights in Apr 2023
Response from Elena on 13 Apr 2023
Dear Denys,Thank you for your kind review.We are happy that you had an enjoyable stay with us overall and we very much hope to have the pleasure of welcoming you back soon. Kind regards,Elena Biniari

10/10 Excellent

Lazar

Stayed 2 nights in Mar 2023
Response from Elena on 5 Apr 2023
Dear Lazar, Thank you very much for taking the time to share your positive post-stay review with us and the community.We are happy that you enjoyed your stay with us and we are already looking forward to welcoming you back soon. Kind regards,Elena BiniariGeneral Manager

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay!
Although we were there for only 1 night, and although this property was a bit more expensive than we usually pay, it was totally worth it! The place is huge and immaculate with lots to do. Our room was large and comfortable. The breakfast buffet was sumptuous, and for the price (12 euros), quite a bargain! We also took advantage of their sleek, modern fitness center, which included a heated indoor pool! The staff was very attentive, especially the concierge, Marios, who took care of our rental car situation with ease (many thanks, sir!). In sum, you won't go wrong staying here if you're in town.
Stayed 1 night in Mar 2023
Response from Elena on 5 Apr 2023
Dear David,We thank you very much for taking the time to share your positive comments about your experience at our hotel. We are happy that you enjoyed our breakfast, our Club Olympus but most of all the service from our team and especially from Marios!We all look forward to your return visit to Thessaloniki and our hotel. Once again, thank you. Kind regards,Elena BiniariGeneral Manager

10/10 Excellent

Konstantinos, Anchorage

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location very helpful staff awesome gym and the people with the Osteo Strong there!
Stayed 2 nights in Mar 2023
Response from Elena on 5 Apr 2023
Dear Konstantinos,Thank you for sharing your review with us and the community.We greatly appreciate your compliments regarding our staff and especially our team at the gym and Osteostrong.We are looking forward to welcoming you back to our hotel soon. Kind regards,Elena BiniariGeneral Manager

10/10 Excellent

elisha

Stayed 4 nights in Mar 2023
Response from Elena on 5 Apr 2023
Dear elisha,Thank you for staying with us!We are happy that you enjoyed your stay with us overall and we really hope to have the pleasure of welcoming you back soon. Kind regards,Elena BiniariGeneral Manager

10/10 Excellent

efstathios

Liked: Cleanliness, staff & service, property conditions & facilities
Great Property!
Stayed 1 night in Nov 2022
Response from Elena Biniari on 20 Nov 2022
Dear efstathios,Thank you for staying with us at Hyatt Regency Thessaloniki.We are happy that you enjoyed your stay with us overall and we really hope to have the pleasure of welcoming you back soon!Kind regards,Elena BiniariGeneral Manager

10/10 Excellent

Stilianos

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location, very conveniently located close to the airport. The staff were friendly and the service was excellent.
Stayed 1 night in Nov 2022
Response from Elena Biniari on 20 Nov 2022
Dear Stilianos,Thank you for sharing this great review with us and the community.We are happy that you had an enjoyable stay and we are looking forward to welcoming you back to our hotel soon.Kind regards,Elena BiniariGeneral Manager

10/10 Excellent

Richard

Stayed 1 night in Oct 2022

10/10 Excellent

Marty D., Carthage

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
swimming pool water was very cold . restaurant had great food and service .
Stayed 3 nights in Oct 2022
Response from Elena Biniari on 17 Oct 2022
Dear Marty D.,Thank you for staying with us at Hyatt Regency Thessaloniki. We are happy that you had an enjoyable stay. A follow-up with all related departments will be made regarding your comment about the temperature at the hotel's swimming pool. We are looking forward to welcoming you back to our hotel soon.Sincerely,Elena Biniari

10/10 Excellent

Stephen

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel. Very convenient for the airport.
Stayed 1 night in Sep 2022
Response from Elena Biniari on 14 Sept 2022
Dear Guest,Thank you for sharing your positive review with us and the community. We are happy that you had an enjoyable stay and we are looking forward to welcoming you back to our hotel soon. Kind regards,Elena BiniariGeneral Manager

10/10 Excellent

Joachim

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great experience
Great resort outside Thessaloniki. Angelos, the hotel manager , made all wishes come true. Great for families with kids. Well designed spa and fitness area and tennis / squash courts. We will come back
Stayed 3 nights in Aug 2022
Response from Elena Biniari on 30 Aug 2022
Dear Joachim, Thank you for staying with us at Hyatt Regency Thessaloniki. We are excited to hear about your great experience and very happy to know that you had a relaxing stay. We are looking forward to welcoming you back soon. Kind regards, Elena BiniariGeneral Manager

10/10 Excellent

Panagiotis

Stayed 1 night in Aug 2022
Response from Elena Biniari on 30 Aug 2022
Dear Panagiotis, Thank you for this great review. We really hope to have the pleasure of welcoming you back soon!Kind regards,Elena BiniariGeneral Manager

10/10 Excellent

liat

Stayed 1 night in Jul 2022
Response from Elena Biniari on 3 Aug 2022
Dear liat, Thank you for staying with us at Hyatt Regency Thessaloniki. We are happy that you enjoyed your stay with us and we really hope to have the pleasure of welcoming you back soon. Kind regards, Elena Biniari General Manager

10/10 Excellent

Louis

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel, outdoor patio is amazing. Rooms very nice. Definitely get the daily breakfast buffet-worth every penny
Stayed 2 nights in Jul 2022
Response from Elena Biniari on 27 Jul 2022
Dear Louis, Thank you for sharing this great review with us and the community. We are excited to hear about your great experience and are very happy to know that you enjoyed your stay and especially the breakfast buffet. We are looking forward to welcoming you back soon. Kind regards, Elena Biniari General Manager

10/10 Excellent

Stilianos

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was to our liking
Stayed 1 night in Jun 2022
Response from Elena Biniari on 26 Jun 2022
Dear Stilianos, Thank you for staying with us at Hyatt Regency Thessaloniki! We are happy that you enjoyed your stay with us overall and we really hope to have the pleasure of welcoming you back soon. Kind regards, Elena Biniari General Manager

10/10 Excellent

Konstantinos, Anchorage

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff very good location fantastic room and the pool is exquisite
Stayed 2 nights in May 2022
Response from Elena Biniari on 26 Jun 2022
Dear Konstantinos, We thank you very much for taking the time to review our hotel. Most of all we would like to thank you for your positive comments about our staff, the room and the pool. We very much hope to have the pleasure of welcoming you back soon. Kind regards, Elena Biniari General Manager

10/10 Excellent

Intelligent Gaming

Stayed 1 night in May 2022
Response from Elena Biniari on 26 Jun 2022
Dear Guest, Thank you for staying with us and thank you for taking the time to share your review with us and the community. We very much hope to have the pleasure of welcoming you back soon. Kind regards, Elena Biniari General Manager

10/10 Excellent

Deanna, Haymarket

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very caring and attentive staff. The Spa was excellent. The rooms were clean and identified as being COVID-free.
Stayed 1 night in Apr 2022
Response from Elena Biniari on 2 May 2022
Dear Deanna, Thank you for staying with us at Hyatt Regency Thessaloniki. We are happy that you enjoyed your stay with us overall and we really hope to have the pleasure of welcoming you back soon. Kind regards, Elena Biniari General Manager

10/10 Excellent

Denys

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel. Professional staff. Good restaurant.
Stayed 1 night in Apr 2022
Response from Elena Biniari on 1 May 2022
Dear Denys, Thank you for your kind review and thank you for staying with us at Hyatt Regency Thessaloniki! We are happy that you had an enjoyable stay and we are looking forward to welcoming you back to our hotel soon. Kind regards, Elena Biniari General Manager

10/10 Excellent

Dame

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very family friendly, and overall high quality experience !
Stayed 1 night in Dec 2021
Response from Elena Biniari on 19 Dec 2021
Thank you for sharing this great review with us and the community. We are happy that you enjoyed your stay with us overall and we really hope to have the pleasure of welcoming you back soon. Sincerely, Elena Biniari Hotel Manager

10/10 Excellent

Sherif

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort
We stayed one night. The hotel was very nice. Service and reception was excellent.
Stayed 1 night in Oct 2021
Response from Elena Biniari on 15 Oct 2021
Thank you for staying with us and thank you for taking the time to share your comments. We are happy to hear that you thoroughly enjoyed your stay with us, even if it was only for one night. We very much hope to have the pleasure of welcoming you back soon. With kind regards, Elena Biniari

10/10 Excellent

Joanne

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was very well maintained. The concierge desks was extremely helpful in booking shuttles to and from the airport. We really enjoyed the wine recommendations that the wait staff gave us for dinner. We would definitely stay here again on our travels to Greece.
Stayed 1 night in Sep 2021
Response from Elena Biniari on 3 Oct 2021
Dear Joanne, Thank you for staying with us. We are very happy to read that you thoroughly enjoyed your stay with us and we are more than pleased to share your positive experience within our team and especially with our concierge staff. We very much hope to have the pleasure of welcoming you back soon. Kind regards, Elena Biniari Hotel Manager

10/10 Excellent

sherry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
amazing
one of the best hotel ever!!!!!
Stayed 2 nights in Sep 2021
Response from Elena Biniari on 3 Oct 2021
Dear sherry, We would like to thank you for taking the time to share your comments about your experience at our hotel. We very much hope to have the pleasure of welcoming you back soon. Kind regards, Elena Biniari Hotel Manager

10/10 Excellent

Drakontis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2021
Response from Elena Biniari on 18 Sept 2021
Thank you for sharing your review with us and the community. We are happy that you had an enjoyable stay and we are looking forward to welcoming you back to our hotel soon. With kind regards, Elena Biniari Hotel Manager

10/10 Excellent

Susie

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hyatt Thessaloniki a must!
As Always the Hyatt Regency displayed fantastic professional service. The staff are always friendly and helpful. Great attention to detail.
Stayed 4 nights in Sep 2021
Response from Elena Biniari on 9 Sept 2021
Thank you for sharing this great review with us and the community. We are happy that you had an enjoyable stay and we are all looking forward to welcoming you back to our hotel soon. Sincerely, Elena Biniari Hotel Manager

10/10 Excellent

Martin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Brilliant staff, beautiful hotel with a nice pool and great breakfast!
Stayed 1 night in Aug 2021
Response from Elena Biniari on 19 Aug 2021
Thank you for staying with us at Hyatt Regency Thessaloniki! We greatly appreciate your compliments regarding our hotel and we are happy that you had an enjoyable stay. We are looking forward to welcoming you back to our hotel soon. Kind regards, Elena Biniari Hotel Manager

10/10 Excellent

Robert Duncan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A Very Comfortable Stay
We had a great couple of days at the Hyatt Regency at the end of our vacation before our flight home. It was a perfect spot to relax and unwind. Staff were friendly and helpful. Rooms were comfortable and spacious and the pool was fantastic. We would definitely stay here again if passing through Thessaloniki.
Stayed 2 nights in Jul 2021
Response from Elena Biniari on 3 Aug 2021
Dear Mr. Duncan, Thank you for staying with us and thank you for taking the time to share your comments about your stay at our hotel. We are happy that you enjoyed your stay with us overall and we hope to have the opportunity to welcome you back to our hotel in the not-too-distant future. Kind regards, Elena Biniari Hotel Manager

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything
Stayed 1 night in Jul 2021
Response from Elena Biniari on 26 Jul 2021
Thank you for staying with us at Hyatt Regency Thessaloniki! We would like to thank you for your review and we are looking forward to welcoming you back soon. Kind regards, Elena Biniari Hotel Manager

10/10 Excellent

Ronit

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
10
מושלם מלון ברמה גבוהה מאוד הצוות אדיב מאוד מאוד פשוט אירוח ברמה של 10 כוכבים
Stayed 5 nights in Jun 2021
Response from Elena Biniari on 13 Jul 2021
Dear Ronit, We greatly appreciate your compliments regarding our hotel and especially our staff. Thank you for sharing this review with us and the community. We are looking forward to welcoming you back soon. Kind regards, Elena Biniari Hotel Manager