I had a fantastic experience at Hotel Nikko. The location is great. The staff is very nice and helpful, and I was even treated to a special Christmas gift that was a very nice surprise. This is now my favorite place to stay in San Francisco and the best experience I have had at a San Francisco hotel.
My hsuband and I stayed here, while he had a class, and I did my Xmas shopping ! Great location....about a 5 min walk to Union Square, and all the stores around that area. I loved how the hotel has Jaspers restaurant attached to it......they had the most delish stuffed french toast, I have ever had !! Would stay here again....:)
- Solid location in Union Square close to tons of restaurants, bars, clubs, shopping
- Clean hotel, excellent check in staff & valet
- Valley parking is expensive, but then again you're in downtown SF!
We got upgraded to a suite on arrival. The hotel rooms are a little dated but they are really clean and the hotel location is just the best ever. The hotel is going to be renovated in 2015 and this will only further improve it. The staff are super friendly
The Mark Twain Hotel never pretends to be other than it is. It is a hotel built long before Big Macs and Starbucks. The windows open (no air conditioning) and you get a nice breeze. Newly updated (paint, carpet, etc.) the rooms are scrupulously clean! If you want a little more space, choose one of the larger rooms. Yes, there is street noise in some of the rooms, but you are in a city, after all.
The staff was helpful and breakfast items were plentiful (I grabbed a coffee, banana, and yogurt). Food in the immediate neighborhood was good. There is a cafe next door that had a line down the street during the breakfast rush (got breakfast later, around 11:30, and it was quick, and excellent.
There is a taxi stand across the street, and transit is close. I didn't rent a car as it is expensive to house them, and you don't really need one in the city (parking in S.F. can be a challenge.)
Convenient close to Union Square and Market Street. Excellent service and hotel staff and clean comfortable rooms. Budget for $50 valet parking per day, but hotel value made up for it Will stay again my next trip to San Fran.
The best thing about this hotel is its location. It's right in the heart of San Francisco and there were so many places we could visit by walking from here. We stayed during Black Friday time so it was great to pay a few visits to Macy's and the shops around and immediately able to return to the hotel to drop off our purchases. Service was also excellent, there were many receptionists during our 3-day stay and all of them were extremely friendly and helpful. The room was ok, a little small with a view of a brick wall, but totally quiet and completely private. Breakfast was good but we wished there were more choices. The shuttle service to airport was smooth and well worth the price.